I called to ask if they carry delta eight products and the person answer the phone replied “Why?“Like because I want to purchase some? Is that not obvious?If you’re selling something that is perfectly legal, why are you acting so weird and shady about it?“Why?” that’s a good one. Next time someone at my job asked me for help I’m going to ask them “Why?” 😂
Great store, awesome selection, and Ryan was amazing. He’s very personable and knowledgeable about the store and product!
Dont bring your money here. Theyre selling faulty devices and no refunds or trades. ZERO out of TEN WOULD NOT RECOMMEND. Customer service is bad as gas station service. NO HELP
The past two months that Ive gone in there I have had better experience with the employee being more professional, knowledgeable, courteous and presentable. The pic is what I got this past visit. Their signature brand Vapor Lock is always good. My only dislike is the container not listing a flavor. Instead they are only color coded. I got blue and red....?? The red is kinda berry flavored and the blue is kind of a sweet citrus with deep tones (juicy fruit gum kinda)? Like I said, labeling is not user friendly. They also do not have a menu/listing of all or even some of the flavors and brands offered. That is the very worst part! Id buy more stuff if I could read the labels or if there was some sort of menu. Their loss. As is you gotta play 20 questions with the guy just to consider buying. Such as asking about a flavor, what nic levels available, what is the vg level, what sizes, how much is cost. Their wall is lined with different labeled and colored liquids. Its time consuming and frustrating to find new stuff so I usually stick with what I know and only play 20 questions once until I find another to try like the strawberry bubblegum in pic.
Young man that works in there, Ryan. Its always so very helpful and super kind
I just want to say I completely got the wrong idea about Cool breeze from my first experience at the shop on Washington complete difference I bought a product that stopped working after two weeks at the Washington location and they did nothing about it theyre extremely rude wasted a bunch of my time. After going back and forth with the manufacturer of the product the manufacturer suggested that I take the product back to the location I bought it from. So I called the location on 1st avenue and to my surprise they accommodated all of my went out of their way to make sure that I was happy 😁 very well-mannered and I actually feel bad that I did not get the mans name that helps me out because I would mention his name here in this review
My favorite place to get my vape juice!!
Staff is always super friendly and knowledgeable. I go there weekly and when they see me come in, they always get what I need together and ready for me. Never had a bad experience there!!!
Amazing people and fair prices. Vapor lock is amazing. Thank you Adam for all your help each time we go in. You are a great face for the customers to see when they come in. Always ready to help with anything.
I went in for a new set up after my very old model bit the dust. Andrew was so kind and knowledgeable. He made sure I left understanding my new Priv V8 very well. Great customer service!
Its a great store but dont carry ANY tobacco flavored disposable vapes. Only fruit etc. 5 stars if they carried a product for recently quit smoking cigs.
Best customer service in Town!! Paul is very knowledgeable of all products. Building and parking lot are always very clean. Paul has a great personality and always has a great attitude.
Paul is amazing!! This is the only cool breeze Ill go to! I will drive across town to go the his service instead of the one down the street! Hes the most helpful, personable, thoughtful person in the business!
Paul always has a great personality and a smile on his face. If youre just hanging out he loves to cut up with you and just talk about random subjects. Favorite store to go to by far.
Best service anywhere by far. Paul is a really great guy. Extremely friendly and always has An answer to just about any question I have. Ill never go anywhere else.
Paul is by far the only person to go to for all your vaping needs. His great attitude and mentality to give customers the best deals . Wont yo to another store again. Highly reccomend Cool Breeze on First Ave
Good, knowledgable staff to talk to and learn a few things from, especially if youre new to this stuff and need good advice. The staff members really know their stuff, and with multiple locations, you can have access to your favorite flavors anywhere. Been using Vapor Lock for 4 years now, I believe. Best flavor hands down. Wish they would come to Newburgh though!
The gentleman inside was RUDE. I was the only person in the store yet he refused to answer any of my questions. After a few minutes of him acting like I was a bother to him I asked him if I needed to leave and go somewhere else to spend my money because he sure wasnt helping me at ALL! He decided to answer my questions but sure had a nasty attitude. I WILL NEVER BE BACK!!!!!!!
Service is great! Selection good! Prices are extremely high as most e-juice is double or triple the price as other places and online.
Unfortunately this shop has what I like. The service on first Ave is horrible. Employee didnt say two words to me other than my total and every experience from the First Ave store is like this. Its like they hate their job which makes for an unpleasant experience for customers.
I came to this store because my smok ecig broke, they talked to me about the different devices. I decided to buy a smok Nord. They said it was a great little device and battery life is pretty good. Well since it was first filled by the guy in the store it has not stopped leaking. I called on day 2 to ask if it could be exchanged. The store told me no. They refuse to do any returns, that I need to talk to the manufacturer. I didnt buy this pos from the manufacturer, I bought it from cool breeze on first Ave. But now I will have to purchase another device, not from cool breeze! And wait on the manufacturer to figure out how to reimburse me. This place is a joke!!
I love this place always nice and willing to answer all my questions. The owner is absolutely amazing. Glad I found such a knowledgeable group of people. :)
My favorite place to go. Very polite, great service and prices. Best juice around! Would definitely recommend this shop to anyone!
Outstanding customer service, which is why I continue to return. Paul is a people person and always helpful. Always enjoy visiting this store.
Always recieve the attention needed and the juice is the best quality in town hands down! Staff is very knowledgeable and can help solve whatever issue your having with your mod.
Its a nice store. I liked the environment, but let me tell you. After being asked for my damn ID 3 times I got sick of that..
This store is aestetically pleasing and has a very friendly staff. Usually Paul works the North side and offers great knowledge to everyone who vapes and wants to vape.
Cool Breeze is the ultimate vaping store in Evansville. They are very knowledgeable and friendly. I trust their products and recommendations. I highly recommend Cool Breeze for the new and veteran vaper.
I absolutely love this store over the others anyday! Awesome customer service and will recommend to anyone who is trying to quit smoking or even who just love vaping!! 😊😊😊😊
Way overpriced. You can get anything similar in flavor online for less than half price they charge. Would not recommend coming here ever.
Good selection of mods, staff is polite and helpful however their selection of salt nic leaves much to be desired and its way overpriced, especially for being prepared in house.
Paul is THE MAN. He is excellent at finding the right device for every persons vape needs !! 100% quality customer service !
Great service excellent product
Great selection of products, prices are higher than other vape shops though.
Great staff, Paul was absolutely amazing in teaching me about vaping and the other customers were even great!
Ryan was awesome
Awesome vap store they are very helpful and super friendly. I will only go there they have the best vap juice called Vapor Lock
Very nice people helped me out alot def go there again in the future
Prices waaaay too high and selection absolutely sucks the one juice i got is supposed to have menthol but where is it? Not ever coming back
Very friendly and tries to remember individuals for better customer service.
Great staff!! Wonderful prices! Highly recommend
Extremely friendly staff and very knowledgeable of their products
I love this place good customer service grate vibes and good prices all in all a grate place to be if your a vaper
Great service nice people that work there always friendly
The employees were wonderful and extremely helpful. 10/10
I been a customer over 4 years and I must say I have never been pleased this much. Quality of juice, vapors and customer service is above and beyond!
Always nice helpful people! I wont buy my juice anywhere else!!
Amazing customer service...great prices.
Always a friendly face to help you get what you need.
Its a Good Vapor store but I dont think could stands out from any of the others.
Extraordinary customer service....the best of the three stores
Always clean has extremely friendly services
Nice place, prices are a little high.
Always very pleasant and helpful as well as knowledgeable!! 👍👍
Very nice place. Lots to choose from go check the place out.
The staff here is very knowledgeable about the products they sell
I like Paul who works there he cool
Love it. Very helpful and experienced personnel.
Paul is the most amazing salesperson ever!!
Not happy at all put a new coil in for me and it burnt like when I did it myself
Nice and friendly place although really smoky
Large inventory, great and polite staff.
Very friendly. Nice selection of juices
Great customer service, great products!
Large selection. Nice staff
Paul is the man with the plan and can help you with anything you may need
Great place for all your vaping needs
Always friendly knowledgeable staff
Very helpful and friendly.
All your needs for Vaping at a good price
Awesome staff very knowledgeable!!!
Customer service is 5 stars!
Great ppl and service
Friendly staff that is very helpful
Great vape shop! Paul rocks!!!
Best place in town, friendly
Great store great service
Very helpful with products.
Employees are kind and helpful.
Always excellent service!
Great place to shop for e cig vapors
Alway friendly and helpful!
Great variety, best flavors
Cheap vapes and friendly staff.
Best in evansville and tristate
Very knowledgeable staff
This place is flippin amazing
Paul is fantastic! #vaporlock
Expensive. Double the price as online
Great salesmen
Great service
Good service
Poor service.
Great place
Knowledgeable staff
Smoking is bad.
Friendly people