Red star is awesome and my go to place for vapes. The selection is excellent and prices fair! The main reason I keep shopping at red star vs other shops is the manager Harley that works there. She is FANTASTIC with customers and always puts a smile on peoples faces!
Cool and friendly staff. Shop is clean and organized. Staff is really knowledgeable of all products and will make suggestions if you’re like me and never know what you want. They even have a flavor testing station to try out certain brands before you buy them which extremely convenient, I haven’t seen that at any shop before. Highly recommend.
If there were more stars to offer my husband and I would 5+ Stars. The staff is amazing with great product knowledge and a welcoming friendly environment. Katie and Harley have made us long time customers.
Been shopping here for about a year now, The staff here are outstanding!!! They go above and beyond to make sure you get quality products at a great price, highly recommend stoping by and checking this place out.👍
Staff is remarkable. They remember who I am and what I like. They can carry a conversation from a place of authenticity and their expertise is full of humility…no bratty egos. I recommend they dispo bar surge if you want a long lasting disposable vape
Harley is super knowledgeable and helpful! I had all kinds of questions and she was patient and super sweet with me! I got a vape that I love and I’ll definitely come back for more amazing juice!
To say this is the most awesome vape shop in town is an understatement. The staff are beyond knowledgeable and friendly. It is ALWAYS a pleasure and a joy to go in. I have to set aside at least 20 mins in my day because I know we are going to be catching up no matter who’s working. Keep up the good job! Very proud of you too John!August Update!!!!Harley was my first friend here. She has been so patient and knowledgeable as I transfer from a Vuse devise to a Vaping. I can’t thank her enough for making a socially awkward, shy girl feel so comfortable asking questions and learning. I truly love this place and will go nowhere else. My weekly trip to Red Star is one of the highlights each week. Thank you guys!
Harley was so helpful and friendly! She made everything so easy and even told me about their location in Denver in my hometown. Thank you again!
Great place, all employees are super friendly and knowledgeable of the products. Always walk out of here with a smile on my face. Great little shop ran by good, kind, friendly people. Great prices as well
I quit vaping 4 months ago. But if I relapse I’m coming back for Katie and Harley. ❤️ lol this is all around the best vape shop in town period. I can’t be a regular customer cuz I quit guys, love yall to death though!
Harley and Katie are AMAZING!! Used to be my favorite spot to stop being in flagstaff, and now living closer its my husband and Is regular spot. Knowledgeable, great inventory, and the spot is a whole vibe.**Darian? The gentleman that works, there too, Ive only interacted a couple times but also super cool and knowledgeable!**
SO impressed with the products, deals and customer service at Red Star! Harley answered all my questions and hooked me up with exactly what I needed. Hands down the best vape shop in Flag. I’ll definitely be back!!
The crew at redstar vape arr awsoke, friendly and extremely knowledgeable. They have always treated me like family and with the utmost respect. Thay are the only shop Ill go to in flagstaff arizona
Katie was amazing love her to death one of my favorite workers is always on top of everything and was very knowledgeable and helped my buy two new mods and get them set up
Katie and Harley were so dope, they didnt have what I wanted but gave me something 10 times better than what I was expecting 100% recommend!!!
First time into Red Star vapor and Harley and Katie were super sweet enough to help me out. I was happy with their customer service! Thank you for making me feel welcomed. I will Definalty be coming back!
I had a great experience here they had an excellent selection of all sorts of flavors and felt like Katie and Harley were very knowledgeable and helpful. Definitely my new favorite vape shop while I’m in town
HARLEY WAS AMAZING. SHE ALWAYS IS WHEN I GO IN. THE LAST TIME I WAS THERE SHE WAS SUPER HELPFUL AND INFORMATIVE WHEN HELPING ME SELECT A JUICE FOR MY VAPE! THE STORE HAS A WARM FRIENDLY ATMOSPHERE AND I LOVE ❤️ THE SKELTONS they are my grandsons FAVORITE!!! I will always go out if my way to stop there WHENEVER I NEED A VAPE!! With soooo many shops tochoose from, THIS ONE IS BY FAR THE BEST!!! THANK YOU RED STAR FOR EXISTING!!!!!THANKS HARLEY YOU ROCK!!!!!
The most knowledgeable staff that I have ever seen in a vape shop in my 9 years of vaping! Superb place to shop, and I will never go anywhere else as long as this shop exists.
John and Darrien helped me out a ton getting coils and juice for my old vape so I could use it again! Best shop in town!
I’ve enjoyed everyone I’ve come to this store. Everyone was super friendly and Harley helped me out today with a new vape ! Thank you!
Amazing associates. Harley, Katie, and Darrien very knowledgeable and helpful people. Love coming here. Stock can be disappointing at times but associates help me find substitutes.
Darrien and Harley are wonderful! Shop is clean, there’s a wide selection of product, and it’s the only place that I can get my favorite juice!
Harley and Katie are AWESOME! Always super friendly and knowledgeable and help suggest great flavorful flavors, devices, and other items! Go in and say hi! They’re awesome!
The staff is friendly and knowledgeable. Great place to get all your vape needs. Darrien, Harley, and Katie are the best!!!!
Staff was very kind, respectful, and helpful. The shop had a great aura.
AWESOME PLACE!! DON’T GO ANYWHERE ELSE IN FLAG! Best prices by far, Harley was great, knowledgeable and very nice. 11/10
This Vape Shop remains at the top of my list of where to buy my vape products. The staff remains outstanding. I always enjoy my conversations with Harley. She is well informed, willing to answer any questions, and Happy to help.
I was brought here by a friend and ended up leaving with some amazing recommendations, I loved the products suggested by Katie, I appreciated her knowledge, atmosphere is relaxing, and Im looking forward to coming back!
Bro. AMAZING service from Harley!!! She was so kind and incredibly helpful. Not to mention they were open during a crazy snow storm!! Very pleasantly surprised! Thanks Harley!!
The staff are all incredibly sweet and helpful. I couldn’t recommend this place enough!
So Many Choices of Disposables, Store Was Very Clean and The Worker Todd Was Very Friendly and He Showed Me Stuff That I Will Come Back And Get
Such an awesome little store. I was on a roadtrip from Michigan and needed things for my road trip. The staff there was so nice to gave me detailed information on what I was buying and even made me try it before I left the store to make sure they were selling me a good working product, which really shows the company cares about their customers. If I come back through Flagstaff I will be coming back.
Best place in town! Great selection of both equipment and juice! The staff is super friendly, knowledgeable, and helpful! Harley and John are absolutely AMAZING!!!
Well, Ive been shopping here for about 5 years now and will not go anywhere else... Harley and John are absolutely fantastic.. We feel like family when we go in there, were not just another customer. Their prices are pretty good and the customer services outstanding..
I always have a great experience here! Very chill and welcoming!
Katie was the best vape chick ever! Super knowledgeable and great customer service!
Great staff. They bring in my favorite juice just for me!
The most helpful and cleanest vape shop I’ve ever been into!
Great shop super clean and awesome staff!!
All of the staff are amazing. They have a great selection of juices and equipment. Harley and Katie are super knowledgeable and super patient when it takes me forever to decide on a juice. Thank you Red Star!
Harley is the best! So helpful!
Red Star Vape is great! The employees are so sweet and helpful. They are quick to know their regulars and make you feel comfortable and welcome. This shop has everything I need and great prices also!
Great customer service and great prices. Harley was super nice and helpful!
Best vape store in Flagstaff. Staff is always friendly and ready to answer questions. A lot of different products to choose from and always clean. The house juice is top of the line without breaking the bank.Update 18Mar24Still one of the best vape shops. Darrien was kicking butt, being hecking awesome at his job and providing terrific customer service. 11/10
Love this place! Katie, Ian, and Harley are all so friendly and kind! I am pretty uneducated when it comes to vape stuff and they all have great recommendations and don’t make me feel like a fool for not knowing what I’m looking for. Katie has helped me pick out some great choices and educated me many times over the past couple years! They are a great team and I couldn’t recommend this place more. Other shops have made me feel not so welcomed but this one makes you feel right at home! :)
Very friendly staff. Great prices and great selection. I have gone here ever since I moved to Flagstaff and have not had a complaint, they are helpful and do their best to get you what your looking for. Even when there was an issue with a product I bought they did everything in their power to fix the issue.
We were helped by Katie, and she was awesome. She was super friendly, and gave a lot of awesome recommendations. She even gave a treat for the pup! Along with the service, this red star had an awesome selection and was pretty much a one stop shop. We will definitely be back when we are back in town!
This is by far my favorite vape store in flagstaff!! The staff is always very welcoming, patient and knowledgeable. They are not pushy with sales or upsells and have no problem answering any questions you may have. If you need time to think or just to look they let you do your thing and are ready and available when a question may arise. I love how they dont make you feel rushed or like they just want your money. Its a great store with a great environment and a wonderful staff!!
Was made to believe customer service was genuine but its fake just nice to get you come back
Katie at red star is awesome! She absolutely helped me to find exactly what I was looking for!
Fantastic customer service from Darrien, who was really knowledgable and cheerful and could immediately tell what I wanted. Fantastic and spotless store. I highly recommend.
Harleys absolutely amazing always on top of her stuff and great customer service !
10/10 Harley and Katie helped us out with great recomendations!
I have been a Red Star advocate since the first day i visited the first shop. Red Star is the place to go if you have any question, concerns or need any local knowledge on vape products. The Flagstaff location has always been my favorite shop! They are always super friendly and helpful with all questions. Not to mention they are all VERY knowledgable of products they carry. Katie, Harley and David are amazing team mates to each other and to the Red Star family. They are always ensuring that the best customer service is being provided at this location to anyone that walks in.
I love this place. The staff is rocking and they always make me feel welcome. They are helpful and easy to talk to. I go here constantly and have been for the past two years. Reece is the best. :) She is always so helpful and goes the extra mile to make your day alittle better. five star 🌟🌟🌟🌟🌟
Katie and Harley are some of the best people at this business. They are always full of knowledge, recommendations, and personality. They keep me coming back and deserve a higher pay for their work!
Can say enough good things about this place everything from the atmosphere to the employees it absolutely perfect. These girls love there jobs and it really shows. Someone get them a raise because I cannot say enough good things about them. They work hard and they know there stuff. They are overly patient and are willing to take the time to help you find what it best for you. They answer all questions with personal experience so you know you can trust there judgement.
These girls here are the best! So sweet and kind. They always chat with me and its always great service!
Was spending $80 dollars every two weeks at Red Star Vapor and really liked them, wanted to continue bringing my business to them. The first time I went in I got 4 disposable vapes including Funky Republic at $20 per vape. I came back in and the shop looked the same but a different sales person was working and told me the deal was still in effect but did not include Funky Republic because they are now $27 Dollars. I went to the smoke shop next to Walmart and got two Funky Republic vapes for $40 so I know they make money at that price point. My question is why throw away $160 dollars in sales per month for this and not to mention word of mouth sales leads out the window.
Great place very friendly John is very outgoing and Harley is great as the mgr weve been coming here for year and love thease people like family love coming in just to say hi
I come here every time I need any new products. This store has an awesome selection and really good sales. Every time I come in, Katie is usually there and she’s very helpful with any questions you might have.
I was out of town on vacation. Stopped by to get coils and juice. Store was very clean and the tall girl with colorful hair helped us. She was very helpful. She had great recommendations and knows what she was doing. Would recommend whoever is in the area.
Really great service and knowledge from the staff at this location. Both Reece and Jen know their stuff and are incredibly friendly and patient. Reece in particular helped me get set up with an upgrade to my device, she really knows all the minor differences which was a big help.
Husband and I have been coming here since we moved to Flag. Great people, great service! Always happy to see them, always great talking to Harley and Katie!
Just went in today 5/20/20 because I have USAA I had my card frozen due to me traveling. well to top it I went because my mod fell and the glass that holds the juice broke. The associate working that day black curly hair(didn’t get her name) was super patient with me. She waited for me to take care of my situation helped me get a new glass and was super friendly. Basically I could not believe the customer service there. If I was her manager I’d give her a raise. You can’t get service like that everywhere. Red star vapor keep up the great work hiring exceptional associates and love your prices. You can’t beat them!
Harley is amazing and super helpful!
I really like these guys. Everyone is knowledgeable and friendly. A great place for juice and supplies. Shout out to Katie and Harley!
I absolutely love this place. The workers are always super nice and fun to talk to, in addition to being really knowledgeable about all kinds of vaping products, and theyre eager to help you find things and Ive even gotten some really good recommendations from them. Their house juices come in awesome flavors for a good price and this is the only place I know of in town that regularly stocks tips and coils for my tank. Im bummed that there isnt a second location on the other side of town near where I live since the drive is so far, but hopefully, one day there will be! Until then, Im willing to make the 20 minute trip just to get my vape juice and accessories at my favorite shop each month.
Katie, Zion, and Harley are very helpful, this place beats cloudslingers by a few miles without a doubt. Buy the house juices here like Lui tang, very good juices and staff.
I was driving through Arizona and was running out of vape juice so I looked up vape shops in Flagstaff and called Red Star and I’m so glad I did! I was driving a large box truck and wanted to ask about parking and the staff was helpful from the get go. Very knowledgeable, and good at describing flavor profiles for the vape juice they have. They also have a great selection of mods and coils. I highly recommend! Thanks again Red Star!
My experience here was top notch! Reece snd Katie both explained everything to me and made me feel right at home! Reece was beyond friendly and her knowledge and customer server was everything! I will define be back and recommend to everyone!
Every time I come in my expectations are exceeded ! Everyone is super friendly and knowledgable. Go to vape shop in town!
Red Star is the best! They have such a wide selection of products and I always get the best service from Reece. She always makes me feel welcome and offers the best advice when I want to try something new, and so far she’s been right every time! She’s definitely the reason why I choose Red Star every time.
We were just passing through town and decided to stop here to pick up some much needed provisions. Joe was extremely helpful and 100% needs a raise! This gentlemen was definitely on top of his vape juice flavors and gave us loads of recommendations. If we ever need to get more juice in Flagstaff, we will be returning here!
Hands down this is the best place to go if you want to get started into vaping! I’m pretty new when it comes to vaping and am I glad I chose this place to get started. When I first came to the store I really didn’t know anything but the employees were extremely helpful in explaining things and getting me started. From picking an affordable starter kit to helping me go through the different types of juice flavors. So I highly recommend this place and will always go back because of how well they treated me every time I have visited their store!
I love this place! Always has what I need in stock and when I hurt my back and fractured my hip the CBD rub Katie recommended was AMAZING!!!!! Love how Katie is so nice and answers all the questions you have. Shes Awesome!!!!
The most enjoyable vape experience in town. All of the staff are kind and promote positive vibes. They make you feel comfortable and apt to come again to try new flavors or buy something completely new that you have never tried before. They focus all of their attention on their customers and assist in making it an experience more than a simple purchase. They also provide a wide assortment of inventory that varies on all things vape or that one thing everyone likes. Please enjoy the experience and do not be afraid to ask questions, they are definitely a people-first business.
Red Star is the best vape shop in town!! The girls that work there are the best! Everytime I shop here the customer service is excellent and I leave a happy customer. Compared to other vape shops in Flagstaff who seem scared to even touch my vape and know very little 🤣, Red Star always takes extra good care of my mods and I usually learn something in the process (changing coils, rebuilding devices). Also, their prices are WAY better compared to other vape shops in town. There is no competition to Red Star in Flagstaff 💯
Absolutely fantastic. In every way. I mean that. I dont leave reviews often and I can say, for sure! This place is the best! Every time I come here the girls are so informative and they keep me updated on witch vapes are topnotch on the market right now. And, when that dude is there hes always got a topic in mind that keep me captivated and engaged. Everyone here is the best in class customer service your looking for. Everyone needs to visit this store the employees work harder than the other store here in flag. Hands down! Much love to my redstar fam!
Counterfeit coils!! Im not lying, they do not have the holograms/qr codes on the boxes to check them. I wouldnt care if they were good coils but they have high nickel and destroy my mouth. Owner should serve time for this.
Because I wasnt impressed with other vape shops in Flagstaff, a sister in Chicago would get me what I need and send it to me. That is until yesterday. I stopped in Red Star because I wanted to purchase another Mod and was greeted by Reece with a smile and a willingness to help me out. I was so impressed with her! She seemed to know exactly what I wanted and needed and was so knowledgeable about all the products in the store. I highly recommend Red Star Vape for anyone needing vape supplies and wanting to talk to someone that is pleasant and seems to be truly wanting the get you what you want without any kind of pressure. Guess my sister in Chicago is off the hook now! :)
Let me just tell you that Reece was the most helpful and informative vapor shop employee ibhave ever come across. Her knowledge and expertise was unmatched and that is why I am a red star customer for life. Thanks for hiring the best!
Wonderful staff and this place is my go to!
This review has been a long time coming... let me tell you, the exemplary employees here highlight the importance of excellent customer service---a factor sorely lacking in many in-person retail interactions (getting worse each year). Since walking in a year and a half ago for the first time, this vendor has had my business exclusively for several reasons. It was immediately apparent how on the ball and ducked up each employee was in regards to knowledge of the *many* products available. It was evident they took the time to research each product and fully verse themselves in the industry, specifically how it was represented in the news and in the local legislature. Real dedication. I would be remiss if I didnt also mention the quality of their in-house e-juice and especially their in-house CBD cartridges. Bottom line: I leave this store each time in a better mood than when I entered. Thank you for the lively discussions and patience in regards to my endless line of questioning.
Wonderful experience loved Harley and Katie!
Harley is so dope I love her, keep up the good work!
First I went to Cloud slingers because they had a 4.9 rating. They were terrible and rude... i left frowning... but anyhow, this is about red starSo Im going to say that not only was the customer service fantastic, but their selection was awesome as well (very clean and organised too). The staff was patient and accommodating. The place is little spendy but everything in this area is. Its worth the extra dollar or two. Never go to Cloud slingers!
Been here many times and the staff has always been very helpful and knowledgeable. I did recently come in to purchase a coil, and was handed the wrong type. I did not realize it until later that day. But when I came back in to get the correct one I was met by David, and he was more than helpful to correct the issue. Overall very helpful staff and great shop.
I stopped by Red Star to get some CBD balm, and left super satisfied! I wasn’t really sure what I wanted when I showed up, because I don’t know much about CBD products, but Katie was very knowledgeable and helped me pick out the balm, which has been perfect! Thank you to the friendly & knowledgeable staff at Red Star!!!
Darrrien was super friendly and respectful can’t wait to go again
THE BEST STORE IN TOWN!! Harley & Katie are AMAZINGGGG!!
So Ive been here a few times now and also to many of the vape/smoke supply shops in town. This one is my favorite. Only when the green haired chick is working though. Katie or kate I think her name is. Shes my favorite!!! Super knowledgeable about my mmj supplies I need on the regular. Also she doesnt hover on you while youre checking out the new merch. Shes readily available when I have any questions.Easy to talk to. Which from when I used to be a supervisor/manager at local places this was KEY! Its also super hard to find in people in the retail world with people skills like this.I always leave better than when I walked in with her helping me out. Red star has the coolest chick on the west side of Flag \m/^_^\m/
Reece and Katie were extremely friendly and helpful with getting us what we needed and Reece even helped give us some tips for places to go since we’re just visiting. Awesome shop!
Cheapest in town, Harley was awesome with recommendations
These girls are awesome. Carlie always helps me with all my vape needs with immense knowledge and kindness 10/10 would recommend this as the only solid vape store worth going to in flagstaff.
I love this store! Reece was awesome and helped me find everything I was looking for. This is the best shop in town with the most knowledgeable staff! Dont waste your money at other shops.. RED STAR IS BY FAR THE BEST!
Great shop, highly recommend! Harley is amazing!
Stopped in an hour before close for a new disposable, was in and out in 5 minutes. Don’t remember his name but the man behind the counter answered my questions, was very friendly and nice to talk to.
Horrible experience. I bought a second vape there after asking if I could return it and the ASSURED me if I had my receipt and original packaging I could. When I went back after not using but the packaging was open I was told I could not return it. The sign indicating it was at the very end of the store where its barely visible to customers. This was again after I had an employee tell me I could. The manager said just because you have buyers remorse doesnt mean you can return it. So giving out faulty information just to make a sale isnt a great way to run a business. Employees are only concerned with making sale and not about the customer at all
Best smoke shop in Flagstaff! David was very nice and helped me with my questions and even got me a new disposable after the one I opened didn’t work! 5 Stars!
This place is the best in town!!! Everyone there has great customer service chill vibes. Always helpful for anything you’re looking for they also got really good prices for everything so far my favorite!!
This vape shop is so awesome and the staff is very friendly and helpful. When they didnt have what I wanted they ordered the item for me. Love this place.
Katie and Harley are totally awesome they always take care of me and make sure I have everything I need I will not go anywhere else because of them red star vape is awesome
Katie was very friendly and super helpful. She answered all of our questions and helped us pick out a new tank and juice. 10/10 would recommend. Will be coming back to this location.
Stopped by on my way back from Santa fe. The girl was really cool and helpful, I think her name was Katie (sorry if I messed up your name). I would definitely Stop again. They had everything I needed.
One of my favorite places to go to. They have great customer service and they are really nice
Amazing staff and wonderful selection. Always happy to help and extremely knowledge to boot!! Highly recommend
Reese was very helpful and kind. She helped me get what I was looking for. Best store ever. They really care about there customers. Go to Red star vape shop you will happy with whatever you get...
Favorite shop in town. Always a good experience - Katie is awesome! :)
Katie and harley are the best at customer service. Quick and friendly service. I will commute from verde Valley to get my vapor supplies always.
Always friendly people.
Amazing staff.. Katie is the best super helpful and friendly I’ll by stopping by again Highly recommended
Lovely ladies working here and helpful too. Lots of selection to chose from and very nice prices.
Red star has the best juice, devices, and prices. They always run specials too. Also Reese you are the shizznit!!!!!! The only person i can rely on for help, remembers my vape juice flavors and cartridges. Reese thanks for being awesome!
So, I am completely new to the vape world and was extremely nervous about picking a disgusting flavor or wrong Mg amount or paying too much. When I went in I had a TON of questions. Jordan was helping me and he was INCREDIBLY informative and knowledgeable. In addition to being a great sport when I joked, and being super polite, he showed me the top 10 and helped me pick a flavor I loved. I will be going back. They have earned my business for sure.
Red Star has great prices! I have been in many times and Reece has been very helpful and extremely nice every time. Wonderful customer service!
Reece was amazing!! She kept it real and recommended good product! As a tourist, I cant wait to come back and have a friendly and REAL convo with her. Thank you Reece~~~
Favorite vape shop in flagstaff the staff is always super nice and love the points system
Great shop! Well stocked with great brands. Staff was very helpful. No high pressure sales. I was able to walk in and get exact what I needed!
Glass prices are very affordable and they are always having good sales. Reece is super knowledgable and always helpful. I recommend going here to all my friends in the flagstaff area!
Red Star is an awesome vape shop! Manager Reece is the coolest! All the employees are super friendly and helpful.... and are always wearing masks for the customers. Definitely recommend ❤️
Going back from Modesto California to Joplin Missouri I found my batteries to be low. I had already exhausted my first set of 18650s and my second set would probably give out before I got home. Katie to the rescue! She set me up with a car charger and the price was very affordable! (About $14.00) I made it home the next afternoon without a hitch. Thank You Katie and Red Star for saving the day! If you find yourself in the Flagstaff area and need or want anything to do with vaping, give this place a try!
Always a repeat customer, love the product they make. Good price. Love
Love this place!! Katie and Ian are the best and get me hooked up with the best prices. Their customer service and genuine connection to regulars is unmatched anywhere else.
Came in from Scottsdale while camping, busted my glass and unknowingly had the wrong coil in my tank ( for 2 weeks and it’s not even the same brand 🤦🏻♀️) bc I let the Scottsdale location replace my coil without checking. I was ready to just buy a new vape all together. The ladies there didn’t try to upsell me, instead they educated me, sold me a new glass, the right coil and sent me on my way. Highly recommend 🙃
The staff in this shop are awesome! I had a million questions and wrong information and they were able to answer all for me while keeping us all laughing and having fun.
The Staff here in flagstaff makes the time I spend in the shop so fun and friendly. Kindness is at the heart of this store and it’s the people that run it that ice the cake for me!
Good store, very knowledgeable
Walked in to smiling salesstaff. They had everything I was looking for and found a novo in black and my favorite nic strength. These gals are gems 👋
Excellent products and service. Both Katie and Ian are very knowledgeable about the products and very helpful and friendly. Best selection of vape juice in Flagstaff.
I came in looking for something better than the other shops in town; I was not disappointed! I spoke to Matthew and Jordan, and they helped me look through their million flavors until I was satisfied. Really I wouldnt go anywhere else!
Good staff and flavors, Katie Zion and Harley are very knowledgeable and nice.
Best crew ever. I love the girls. They are so amazing and helpful!! My go to shop for all my vapeing needs.
Everytime I come into the store everyone is so friendly and helpful. Joe helped me pick out a great house juice flavor that I am in love with. Will definitely recommend this store to everyone!
I was driving all over flagstaff looking for a smoke shop and found them conveniently located on Milton and still open. They are super helpful and friendly. They had a large selection and I would definitely come back.
I’m a regular here and everyone’s always super nice and so helpful!! Even stayed open a little later for me one time and they were awesome about it! Will definitely be going only here:)
They have very good customer service and they are always friendly and they always helped everyone when they need juices or they ask what we need right away.
I went in to buy a new coil, and Deb not only helped me find the right one, but changed it for me since I was having a hard time. Super nice, and super helpful. Thanks, Deb!
Ian is a rockstar, helped me out way more than he had to. Solid selection, great prices on their house juice, delicious as well!!
Reece is the raddest individual I have ever encountered. She was incredibly personable and helped me with everything I needed. Much love.
Best shop in town to buy your dispos or any vapes devices you want. They help you choose the best item for you !!
Staff is awesome and always helpful.
Reece, Katie, and Ian are all the best! Love the positive energy they always have and are always willing to answer questions and help out.
Super chill place to buy from! One of the cashiers is super kind and funny! He’s great :)
The girls here know what they are talking about.every time I walk in it feels like we are friends. They are extremely knowledgeable and are more than willing to help you find what fits you best.
We were there on vacation last week, Reece was so helpful! She explained the benefits of vaping and we talked about the ingredients. It seems so much safer than cigarettes!
I came into this shop with my girlfriend today. We both vape and I went in first and purchased my nic salt juice while my girlfriend went to use a bathroom next door. We just drove up from Phoenix. The girls working were very involved in a conversation with themselves and a co-worker who I assume was off shift. I asked if I could view a menu since I wasnt being offered much information to my questions but was told there is none. I made a selection entirely based on my own since all she told me was the names of the juice and not the actual flavors contained in each. I was quite dissatisfied with the customer service, as Ive been to this location before and felt welcomed. I purchased my juice and went next door to the gas station to buy myself and friend in the back seat a drink. My girlfriend went in sometime after and experienced the same customer service experience.After handing my friend his drink in my car, I went back inside the vape shop to ask if I could use their trash can to throw away a wraper from my trip. One of the girls looked at me and asked, you know we can see you right?. A bit confused, I asked what I did, she told me she saw me give my juice to the person in my car, implying I was buying for a minor. I was pretty shocked, but not as shocked as her face when I pulled the bottle of juice I just purchased out of my own pocket. They seemed to have no words after realizing her assumption was completely false. I was given no apology, I told them I didnt appreciate being called out for that. I was incredibly insulted and I will not be returning to any red star location in Flagstaff or Phoenix.
Katy Reece are awesome. I’m from out of town and they took great care of me even swapped out a bad disposable for me. Best place I’ve been to in flagstaff
The staff (one in particular) was very rude. I will not be visiting again. Very disappointing costumer service none of my questions were able to be answered due to negligence. I would not recommend this store to anyone unless you want to go to a place that cares more about appearance than their customers. Also this store has a no children policy so if your in a hurry and have your child with you this is not the place to go they will not sell to you if you bring anyone under the age of 18 inside the store. I personally would rather go to a different vape shop than leave my teenager in a vehicle unprotected in the heat.
Ian was wonderful. Knew exactly what we were looking for and provided excellent options. We found a perfect waterpiece with his help. Thanks again! 😁
The best deals and products I have found in any Flagstaff vape shop. Jordan is super helpful and friendly he will make sure all your vape needs are taken care of. I couldnt recommend this shop enough!
Very friendly staff, great selection, every time I’ve gone there I’ve had a great experience and am very satisfied. 10/10 would recommend to anyone wanting a good vape shop in flagstaff
Broke my vape yesterday and went to this vape store. Matthew behind the counter was very knowledgable and funny. He helped me pick the right gear for my lifestyle. Ivr bought the juices there before and they are a great deal. Kind of cool store and great staff.
The employees are always super nice, great selection of vape juice and equipment! I drive 100 miles just to go to Red Star Vape!
Awesome customer service everyone in there is awesome and very personable!
Reese was very kind and helpful. I highly recommend red star for all your vaping needs all they want is there customers to be happy with what they have. Amazing vape shop.
Absolutely amazing! Harley is so sweet and helpful
Had an amazing experience with Reese today in this store! Had a problem with a bad vape and she was extremely helpful and had an excellent cheery personality.
Reese was very helpful and kind. Dhe took the time to explain some things got and answe questions. Red Star is highly recommended. Thank you Reese for your help today
Great shop! Harley was amazing
Katie is so awesome she is the reason we come back
Kaity was awesome. She helped me out with all of my questions. Recommended anyone and everyone to come here!!!!!!!
Zion was so helpful and super knowledgeable. They have a big variety of vape options. Best in Flag!
My favorite vape shop in town with amazing customer service.
This place has no many options. If you are looking for anything they will have it. They have everything from pipes,bongs, disposable vapes, and rechargable boxes. Not only that they are getting CBD products but even some THC products. Couldnt be happier.
I received excellent customer service when I was in the store purchasing a gift. They had everything I needed to get and Ian was very helpful.
This is my go-to smoke shop. The staff is friendly, knowledgable, and genuinely enjoying helping people. Plus, they carry all I could want or need for supplies!
Friendly, knowledgeable staff!They listened to me and matched my needs with exactly what I wanted!Thank you Red Star!
This is a very good and friendly vape shop , they got what you need. I have never had a bad experience with any product or time spent there. I highly recommend this shop for all your vape needs.
I’ve driven by this place a bunch and finally decided stop by, and I was not disappointed. The selection is great and Ian was incredibly helpful. Highly recommended.
Fabulous shop, wonderful staff, would rather die than go to any other vape shop! I Love Red Star and I LOVE KATIE AND IAN
Red star was the most helpful smoke/vape shop I have ever been too! Thank you Ian and Reece! Amazing service
Great selection, Helpful staff & Great prices. Look out for the ninja cat!
Most amazing shop with knowledgeable employees and very kind. Lots to choose from and excellent service and prices 😊❤️✅
Place is great I come in all the time one of the guys ian is great!! Knows his stuff and they have great juice!
Whenever I go into Red Star the staff is very friendly and helpful. They have a large variety of products so the options are wide.
They are amazing! I love Katie and Reece are AMAZING go check them out!
Great shop. Very informative and helpful. Cool group of dudes and very chill. They are the only vape shop Ill go to in Flagstaff, az. Great prices and product.
Excellent staff, very clean and they are such kind people! Really enjoy Ian, Reece, and Katie!
Love this place! Katie and all them are amazing and are always so friendly and helpful!! Thank you guys for your help!
Always so friendly and helpful here! I’ve been coming to this location for product for the last year and don’t care to go anywhere else.
Amazing people and amazing selection
Best shop in town, super friendly staff. Harley never fails!
Katie is so nice! She is very helpful and personable, thanks for your time today!
Really awesome vape shop with a large variety! Super helpful individuals. Really wish they carried RAW cones, other than that- AMAZING!!!!
Reese and Katie were amazing, they answeredall of our questions and made great recommendations
Jordan was glad to help me with any questions I had and they had a wide variety of juices to select from a reasonable price. Thoroughly satisfied with my first visit
The people there are really nice and helped my wife quickly with her vape problems. Well be back with this kind of customer service :)
Customer service is wonderful. They teach you everything you need to know when purchasing a vape, and show you how to put the vape together. I would recommend red star vape to anyone.
This place is amazing!! Absolutely love it Katie it an absolute joy to be around and extremely helpful!! 10/10 recommend this place!!
The staff is always very welcoming and helpful. They know their products and can answer my questions everytime!
What a great shop! The manager Kyle is amazing! Cheap juice and friendly employees. Best vape store in flag!
Awesome shop, a lot of great personalities and are always super helpful.
Staff are super friendly and knowledgeable and they have a wide range of juice flavors at great prices!
Great selection of disposables, always super nice service as well. Recommend checking them out.