Smoke Shop, Vape shop, Kratom, CBD, Delta, Hookah & Smoke Accessories, THC A, Katy , IHeart KTX

5160 Franz Rd Suite 1C, Katy, TX 77493, United States
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Smoke Shop, Vape shop, Kratom, CBD, Delta, Hookah & Smoke Accessories, THC A, Katy , IHeart KTX
Comments
Ri
Review №1

Went to the store yesterday. Loved everything in there, especially the guy named Sunny. He was friendly, professional and very helpful. Would definitely go back over and over again.

Ud
Review №2

This store is the Bomb!! Ani and Mona are two amazing girls who have helped me with the Kratom and Delta products. They also gave me a Vape as a Deal. Best customer service. This is my NEW SMOKE SHOP!!!!

jc
Review №3

I’ve been going to this smoke shop since it opened! It’s wonderful, great customer service, and they have pretty good prices and deals. Stopping by always surprises me with new products. Great place to visit in Katy.

ja
Review №4

Went here recently, and was graciously greeted by a very nice and helpful lady. Didnt catch her name unfortunately. The store was nice, clean, organized, and had a lot of product that she was not shy to start showing me about. Even though they didnt have what I came for, she did not let me walk out of there without a free small product-as their store policy is apparently nobody leaves empty handed. I tried to tip or leave a few bucks but was declined. Nicest store, will be back soon. ❤️

El
Review №5

Lots of variety and high quality products. Jay is the guy that’s gonna describe every product from packaging to recharging. The vape hookah is their newest product that no one else around town has even heard of. Thanks jay! I’ll be back soon

OS
Review №6

Great place amazing prices and very knowledgeable on products and they also have USB pills for detox G1 is great

su
Review №7

Nice store. Has great inventory. Staff is great.

Ki
Review №8

Sai was great with explaining all the products and helping me check out in a instant, thanks for the great customer service

Sa
Review №9

Great store with really good products. I’m really impressed with the deals which I didn’t find at the other stores and I’m 100% satisfied with the overall service by Sai, G1 and Sunny. I’m coming back to this store for sure.

Me
Review №10

G1 took care of me this evening and he was the best! Very knowledgeable about th products and made some great suggestions! 11/10 will be back for sure! Thank you G1 :)!!!

Je
Review №11

I have had the most uplifting experience in this IHEART KTX store. I was greeted soon as I walked in the door by sai ( very nice and informative). And G1 was very informative as well. Great discounts, Lot of options to explore. Together they gave me a 5 star experience, that will guarantee many return visits. Kudos to sai & G1 ! They both exemplified customer service with zeal and Its the best store in katy Tx.

Et
Review №12

I went there to get a vape yesterday and my card declined but took the 5 dollars I had left on that card I told them to just cancel the transaction and it’s all good they told me no, I posted a 1 star review, then the manager calls me 3 times back to back at work blowing my phone up they tell me they’re gonna make it right and all this but won’t stop texting me to change the review to the point I’ve had to block them (I never went to get the free vape from them and I never did get the transaction cancelled)

am
Review №13

My experience is seamless and excellent customer friendly service.

JE
Review №14

Great service an the best products in Katy I’m a very happy customer I love I heart tx cbd vape smoke 💋💋💋

Co
Review №15

Annie was incredibly helpful and patient while I browsed cartridges, she was attentive and catered to all my questions and assisted me in my choice! 10/10 service will be coming back!

Tr
Review №16

Excellent service and great suggestions! Love it

Be
Review №17

The best place for all products you need. Very friendly staff. Great prices. Best in town.

su
Review №18

I like custom care of jeevan and Annadh. Very helpful for the to make understanding the products and viperss . Great to come and test

Ro
Review №19

I have been going to this smoke shop for a while now. I love the products and the customer service is always outstanding! The new management are very personable and lovely to speak with. I would absolutely recommend this shop to anybody in the Katy area.

La
Review №20

Great shop friendly stay!!! They have you choice of needs please stop by you wont regret finding your new regular store

Ma
Review №21

Hey I love this placeanni I believe is the name of the beautiful young lady who helped me she was very helpful and I was very pleased with the knowledge and customer service she provided definitely needs some incentives for the performance she give love this place will be back soon!!!!!

Le
Review №22

I love what this store has become since new management. Jay was amazing and helpful. This will always be my go to store.

Za
Review №23

Sai had great customer service and even offered me free merchandise as I first time customer definitely recommend anyone in the area shop with them.

Ab
Review №24

Management has changed but Jay was very helpful and informative! He got me a great deal. Thank you!

Ga
Review №25

Awesome customer service jay is very friendly and helpful a lot of inventory here u can find anything u want to have fun...and relax

Ex
Review №26

Great store with awesome selections! Great service, check them out!!

No
Review №27

Walked in and this guy named sai was super nice and professional. Helped me with exactly what I needed and showed me other products . Great Shop

Gi
Review №28

Love this place! This one place had great deals and I love the customer service!

Br
Review №29

Good customer service by G1. Better prices than some of the other local shops

Er
Review №30

Sai, was incredibly knowledgeable about the products, directed me towards exactly what I needed without even realizing I needed it.

Vi
Review №31

Great place, always so helpful to learn about new products - thanks G1

Ti
Review №32

This spot is very clean and is a welcoming environment. Ani was very welcoming and nice and she actually let me try a new electronic hookah. Thank You Ani

Th
Review №33

Great store with all the equipment needed. Im coming back for sure

ja
Review №34

Best vape shop in Houston! Super friendly people. Will always be my one stop shop from now on!

Da
Review №35

July 2024 Great store! Under new management Come shop with Annie! Wide variety of products and great customer service

Ni
Review №36

G1 was great and helped me out get my vape juicy menthol, mmmmmm its going to be good

La
Review №37

Had a great experience . New management is perfect . Really love Annie . Had great customer service and showed improvement in the shop.

Za
Review №38

This shop always has what I’m looking for! Always in stock and the hours are great. Will be a repeat customer for sure!

Al
Review №39

Best smoke shop in katy!! the staff are very welcoming and helpful. they have so many great options too!

Ke
Review №40

Great prices. Excellent customer service! Will be back again!

Sc
Review №41

This shop rules. They had what I needed and prices were solid. I highly recommend!

Ha
Review №42

Best variety of vapes and smoking accessories. Super satisfied with the customer service and prices. Definitely going there again 👍🏻

Br
Review №43

Excellent customer service, and they had a wide range of items to choose from.

Ay
Review №44

Jay was amazing. Helped me find everything I needed. Will definitely come back.

No
Review №45

Very good customer service, inviting business. Lots of product

Li
Review №46

Nice selection, great customer service...will come back for sure 😀

Sa
Review №47

Great shop, lot of inventory. Hemanth was great at service. Definitely coming back.

RE
Review №48

Great service from Jay. Store is awesome good variety of stuff to buy!

Ju
Review №49

Sai was a good service he let me know everything in stock 10/10 recommended

Aa
Review №50

Brand new very clean shop.Sai was very helpful give me a great deal definitely going back.

Ro
Review №51

This is a great store and sai has shown me wide variety of stuff. Im coming back again for sure.

Ma
Review №52

Great variety of products and friendly , knowledgeable staff! My go to place when I’m in Katy!

Im
Review №53

Great customer service. Great selection. Check them out

Ju
Review №54

Great Experience!! Glad New Management Is In The Building. Best Deals In Katy Tx !!

Su
Review №55

Best place in the area. Great customer service.

Ch
Review №56

Great customer service and very friendly staff! Highly recommend.

Je
Review №57

Everything is great at this shop. Sai was super helpful and knowledgeable.

Me
Review №58

Si is wonderful and helpful and the selection is awesome!! My favorite place since moving to Katy!

da
Review №59

Everyone working was super helpful and nice definitely recommend. I’ll be coming back

en
Review №60

I visited the place and this place is pretty awesome. Sai has helped me a lot to get what I want.

sr
Review №61

I HEART KTX CBD vape smoke is a haven for smoke enthusiasts. With knowledgeable staff, top-tier products, and a welcoming atmosphere, its the ultimate destination for all your smoking needs. Whether youre a seasoned pro or just starting out,I HEART KTX has everything you need to elevate your experience.

Ch
Review №62

Amazing place...the lady was very sweet and helped me out so much.

Ra
Review №63

Amazing sai was super helpful!

Mo
Review №64

Very clean, knew his products, and fair prices. Highly recommended

Va
Review №65

Customer service was amazing and Annie was very helpful with helping figure out what I wanted.

Di
Review №66

Great place , extremely friendly staff, clean place and affordable prices!:)

Ke
Review №67

They are so helpful! Amazing service! Best place in the area!

Ho
Review №68

Love this place!!Annie is the best always ready to help and give the best deals in Katy!

La
Review №69

I give this place 10/10. Superb customer service. Check them out!!!

Al
Review №70

Great selection, very friendly customer service, great prices!

Ha
Review №71

I love this smoke shop but I come here everyday any is the best she. Will. Help you with anything. You need in shop .

Se
Review №72

Very calm atmosphere, friendly employees - good stock, love this place g1

Pe
Review №73

Very nice Store do visit great collection, discounts and thanks to Jay for answering all questions

Ca
Review №74

Excellent shop for Kratom. They always have full stock and great prices

Sh
Review №75

This place has everything you need, large selection in wraps, gummies, tapes, hookahs and more!. They open early as 6am 7 days a week. Check this place out.

Ra
Review №76

Customer service out of this world!! Rare in this day and time. Great variety of products also.

Ja
Review №77

Great selection and friendly staff! HIGHLY RECOMMEND

Ti
Review №78

Very knowledgeable staff and great service. Clean environment 👌

Am
Review №79

The staff is very knowledgeable and the prices are always great.

Z
Review №80

The owners were really nice and were able to help me find what I needed.

St
Review №81

Excellent customer service from my guy SAI‼️

Ad
Review №82

10/10 would recommend. Solid customer service

Mi
Review №83

First time customer a few weeks ago from Austin, HAD to come back again for there fire flower

Do
Review №84

Jay took great care of me. Great store, great deals!

Gu
Review №85

G1 is an excellent advisor and they have a great stick of products

Ma
Review №86

Very clean shop very nice associate great service Annie is very nice

De
Review №87

New management, same great selection and good prices!

Ka
Review №88

I love how this store, the new owners are making this place great !!!🍃❤️

Ar
Review №89

They have anything you need! Management is super nice! :))

Ty
Review №90

My favorite vape store i Katy! And Jay was super helpful as well.

Ma
Review №91

Nice store associate really nice great deals just amazing looking store jayyy nice associate

Ce
Review №92

Very kind will definitely back I will come daily from now their thca is the best

Ta
Review №93

Nami was amazing. Great products, will definitely be back

Mi
Review №94

Very friendly nice great amazing customer service

AB
Review №95

Great customer service annie very helpful.

Ma
Review №96

Great customer service, love this place!

No
Review №97

Great customer service and very clean store!!!

Ju
Review №98

They are super nice and very helpful. In katy texas

An
Review №99

Great selection!

me
Review №100

Great service! Sai was very helpful!

Br
Review №101

Great service! very friendly!

Gl
Review №102

Sai was very helpful and knew a lot I will be back

si
Review №103

They have almost everything here & the owners are really nice!!

Jo
Review №104

Swapped a battery I had a problem with, great friendly service.

Wi
Review №105

G1 Was an amazing help I highly recommend it here⭐️⭐️⭐️⭐️⭐️

Ca
Review №106

Very good deals good customer service I recommend

Es
Review №107

Great places, friendly customer service!

Fr
Review №108

Are you coming here about a month ago. Great customer service very very attentive! definitely competitive with their pricing! Theyre willing to compete to get you to come in. Already got $5 back with my rewards program as well! Nothing bad to say about them and their location save me the hassle of traffic!🙃

Te
Review №109

The store has great deals on shisha and the owners were nice !!

ke
Review №110

Good guy Sai helped find my exactly what i needed

Do
Review №111

Great clean store, good experience!

Ex
Review №112

Awesome Place Great Customer Service !!!

De
Review №113

Great service ! Will b back

An
Review №114

Annie is great and has great customer service.

je
Review №115

Great experience! Suggestions were great.

Ed
Review №116

Very good service I recommend this place

mi
Review №117

Great service, very nice guy

za
Review №118

Great service good and fast checkout

Mi
Review №119

Great service and prices!!

Ra
Review №120

G1 Good service, sweet music & vibes.

Ja
Review №121

Great place. Great prices,

Da
Review №122

Great place service 10/10

Ne
Review №123

Best vape shop in katy!! Lock in!

jo
Review №124

Come see jay always will point you in the right direction 👌👌

Na
Review №125

Great service & products

Ro
Review №126

Best smoke.shop in Katy! My go-to!

Wa
Review №127

Great service beautiful woman

El
Review №128

Sweet owners really clean on the inside

Ev
Review №129

Beautiful store with beautiful displays! Cant wait to see what more they get in when they have all of their inventory!! The store clerk was very friendly and helpful, I will definitely be coming back to this location!

Sa
Review №130

Appearance is good 5/5 but they don’t give refunds and low no nicotine options. Wouldn’t go back! 👎🏽

Ca
Review №131

Friendly worker and gave good tips

je
Review №132

Love this store, amazing!

A
Review №133

Great customer service!

Te
Review №134

Very great experience with Jay...

Ru
Review №135

Excellent service and selection!

Ta
Review №136

Great store and management

Ju
Review №137

Very good deals and good tasting pens

De
Review №138

Awesome place, nice people

Yo
Review №139

Great serice great workers

Fl
Review №140

First time for CBD GREAT STORE.

Ju
Review №141

Great service from Jay!

Ai
Review №142

Very easy to find what I want

Li
Review №143

This place is awesome! They have a great selection and excellent staff! Always a great selection

Do
Review №144

Great service. Very friendly.

Ro
Review №145

Great service everyone is very welcoming

Ca
Review №146

Good customer service

Ca
Review №147

Love it and the shop, the displays were clean and well organized. Store owner was friendly and inviting! Well worth a visit!

AR
Review №148

Great customers service very helpful

Je
Review №149

Great new shop

Br
Review №150

Great ppl

Ch
Review №151

Love the customer service

av
Review №152

Great environment,and products

Jo
Review №153

Cool guys, respect the hustle

Ca
Review №154

Great service, the gentleman who helped me was very knowledgeable.

Ja
Review №155

Great customer service 💯

Lo
Review №156

Great customer service. A lot of different options. Aesthetic is fire. Definitely recommend.

ma
Review №157

Great place. Always have my juice and coils.

La
Review №158

New favorite vape store! Mike is awesome and has the best customer service! Prices are amazing!!

Ky
Review №159

Great service

C.
Review №160

Great experience new shop in town def coming back weekly

St
Review №161

Great service! Very friendly and large selection.

Je
Review №162

Love the intica.. 🤩🤩🤩

Da
Review №163

Good service

SA
Review №164

Very kind

Er
Review №165

Awesome place Aj is very nice recommend buying from here

Dr
Review №166

Great customer service

We
Review №167

Sai is great

Pa
Review №168

Friendly staff.

Je
Review №169

Awesome job

Ch
Review №170

Great place

Ja
Review №171

Best in Katy

Je
Review №172

I love it here great place for vapes very chill atmosphere.

An
Review №173

Good service

Bu
Review №174

Amazing

Za
Review №175

Great

ca
Review №176

Great place

ki
Review №177

Open clean

Rj
Review №178

Customer service

Is
Review №179

Great product

Ja
Review №180

Who dont like free

de
Review №181

Great place G1 is very nice

su
Review №182

Very nice helpful and polite love shopping here

En
Review №183

Wonderful service and a wide selection of products to choose from would recommend to anyone in Katy

Fo
Review №184

G1 was great store looks great

Ja
Review №185

Very well thank you

Information
18 Photos
185 Comments
4.9 Rating
  • Address:5160 Franz Rd Suite 1C, Katy, TX 77493, United States
  • Phone:+1 224-713-0666
Categories
Working hours
  • Monday:6 AM–12 AM
  • Tuesday:6 AM–12 AM
  • Wednesday:6 AM–12 AM
  • Thursday:6 AM–12 AM
  • Friday:6 AM–12 AM
  • Saturday:6 AM–12 AM
  • Sunday:6 AM–12 AM
From the business
  • Small Business:Yes
Service options
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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