They are super friendly and treat you very genuinely. They are super knowledgeable about all of the items in the store. I live right by them so it’s convenient but I’d drive across town just to stay a loyal customer. The Best Customer Service ever!
We had the best experience EVER Saturday. You cant find customer service like this anymore, anywhere! Honest, Cheap, fresh and a vast assortment of products no one else has. Definitely going back! 💯
Awesome!! Super helpful and so many options!! Good prices, too! Definitely returning!!
Love it. Very welcoming and helpful, prices are reasonable
Great prices. Very friendly staff. Very knowledgeable. Very very wide selection to choose from. Recently bought a hookah. Got the mob hookah laser model. Got home after buying it and washed it then let it dry over night. Went to smoke the next day and had some issues (turns out it was missing the purge valve balls. Brought it back and they fixed me up some some purge valve balls on the house. Very friendly people and wouldnt dare go to another vape shop. Hopefully this place never closes. Would be nice if they did hookah rentals and made a small lounge. Very very nice and will forever recommend them. Always a pleasure to come here.
Im not from the area- Im from fl visiting my father here- and dang...I wish they were in Florida! Because theyre kind, the shop is clean, and they have a variety of products including kratom that are EXTREMELY FAIRLY PRICED. I got the same bag I usually get and its $15 cheaper...I almost fell when he told me the price. Thanks guys- REALLY THANK YOU
Great place, friendly service, good prices
Nice big vape shop!! Great prices an selections on vapes!!
Was passing through and decided to stop here and was incredibly impressed! The store was clean and had a huge selection of anything you could possibly need. The prices were great and the man working was friendly and professional. I highly recommend this store and will be coming back next time I’m in the area
Great variety of items. Employees are so friendly and helpful. They are very knowledgeable of the products they carry. Gives insight and suggestions based on your questions.
Had to get a present for friend. Beautiful customer service! Definitely willing to help out someone who didnt know what they were doing. Always make sure everything works before you leave!! Full stars!
Awesome place. Big joe always give the best service. He goes above and beyond for his customers and never fails to give the best prices in town! I recommend all of my fellow smokers to shop here!
This was my go to vape shop as soon as they first opened. Im homeless, autistic, disabled and struggle. The guys who normally work here are very down to earth and help me out. If I only have $10 they will take that and give me a bloody mary vape to pull me through the next month or so. . . . This last time I went in. It was a different person. He told me I could only get the stick pod vapes (which is fine) Im very humble. However, it made me very sick. It tastes and makes you feel like one of those synthetic vapes that are harmful and just masked with a hint of flavor. It truly traumatized me.
Great smoke shop, awesome selections of pretty much anything you want. Good prices, they run awesome sales, and the whole staff is super friendly and helpful. I go here at least once a week and have never found a better vape store in all of Lafayette! Check them out.
I cant say enough how much I LOVE this place! Today was my first time visiting but it wont be my last! The staff is beyond amazing, and helped me find everything I needed. Very informative and went above and beyond to help me decide on what I wanted. This is my one stop shop from now on and will recommend them to everyone I know! Thanks for the amazing experience! You definitely have a loyal customer!
Absolutely love this place! The guys are always so friendly and helpful. They have some of the best prices in Lafayette.
Big Joe Smoke and Vape was my go-to in Lafayette. Its family owned and the owner has had other stores in Lafayette over the decades, so I loved being able to shop small and support one of Lafayettes own.They always had exactly what I needed and plenty of things I didnt know I needed, haha! When I bought a new product, they were ready to help me get it set up and making sure I was happy with my product. When one of the employees noticed me coming in for new pods at an alarming frequency, he helped me identify why my pods were going bad so quickly to help save me money. The customer service was top-tier and I loved that they always remembered my face, my go-to products, and even mundane details I had shared over my many visits to their shop.They have the best selection, prices, and customer service, and I feel that has earned them the title of BEST SMOKE SHOP IN ACADIANA! :) Ive since moved to New Orleans, but I hope my buddies at Big Joes continue to grow and thrive!
Good folks, and good prices!
Recently went to purchase a new piece, and all I can say is that they want you to be happy with your experience. They got me everything i wanted and it was well within my price range. There is a wide variety of stuff and the workers are always happy to help you out. I will be going back
Wonderful people. Great products. My go to place for all my smoking/vaping needs.
Awesome service, they know everything that they have in stock and also show me what they have new and help me find great deals. Best prices in town I’ve seen so far.
Best selection I’ve seen out of both baron rouge and Lafayette. Staff was super helpful and made sure everything worked before I left. Very clean and organized
They are so kind & customer service is that of royal treatment. Love them.
Has every thing you could possibly want! The hours are great and they are always so friendly when I come in. The store is ALWAYS super clean! Highly recommended
They had excellent expertise on every product they sell. Overall a nice experience and prices differ so drop in and check them out.
Service was great. The gentleman allowed us to look and hold each individual piece that we wanted to look at. Very nice and helpful for a good price.
Love this shop!!!They have so many options and always are happy to help you out!!!Will make you open vapes to try them out before you leave so you don’t get ripped off with a broken vape!!!
I LOVE THIS BUSINESS FOR MY VAPING PRODUCTS! THE PEOPLE ARE THE NICEST,THE STORE IS ON POINT .AND THEY ALWAYS HELP ME FIND WHATEVER I NEED ! KEEP THIS STORE OPEN!!!!! AND THE PEOPLES CHOICE TO VAPE !
Owner is always so nice. Products are always in stock with variety of choices. I love that its not stuffed with gimmick items. Very clean. Plenty of parking and easy to get in and out of.
Great variety of products. Especially Kratom. Good prices. Good customer service. Has loads of variety for everything that is sold there. My new go to for sure when visiting family down South when needing Kratom or any other products be it vape products or anything a head shop would normally sell.
Great place!! Great people!! Fast & Friendly service!! Whatever you need, they have it!!
Great Service, employees answered every question and more! They helped me pick out a vape that fit my preference, and showed me how to fill vape with juice! Best Vape Shop service i’ve ever experienced! I will definitely be back!!
I go here every other day- they are always welcoming & nice and have good prices.
Best prices in town, seriously! all of their staff are also extremely helpful
Great business, and great service....love these guys....and theyll get ya whatever ya need
If youve got a nicotine addiction this should be the first place you go! Great customer service. Great stock
Excellent customer service and great prices. Perfect shopping experience!
Very helpful. Great selection. Will definitely go back.
Great shop with plenty of items to choose from and incredible customer service.
I google this place, an gave them a phone call about a certain vape an they had it in stock. I got there an it was nothing but amazing. The guy Kamal was nothing but nice. He showed me how to operate my vape an even gave me a second set of instructions. He filled up my vape with juice an waited 5 minutes to make sure it was working. I highly recommend this place
Absolutely love everyone working there. Bonus: they are open later than the Ra Shop & they have more of a selection of kratom. Love my kratom.
Very friendly employees! Helped me right away and knew their products!!
My God in heaven I didnt know that there were so many things to smoke out of. If you dont know anything about it and you walk in like me its overwhelming! They have just about anything you can imagine but only one person to help.
AWESOME customer service. The very best in the state. Y’all need to visit them NOw. Thanks guys
Awesome customer service! Tends to your every needs and knows their information about all merchandise!
Stopped by here today definitely the best prices on juice and selections. Not to mention the owner himself helped me and showed me around. This is my new vape shop and will recommend it to anyone I know.
Great prices! Nice selection of products. 5 star for selection. Very helpful and knowledgable staff!
Very clean store. The shop opens ealier than any other shop. Owners are very helpful and have everything you need.
This place has EXCEPTIONAL customer service. If you need help with anything they understand you and want to help you out.
This is one of the best smoke shops in South Louisiana. They have EXCELLENT customer service with a variety of products with good prices.
Come here all the time. The service is always amazing & always fast. Would definitely recommend!
Such great service! Very helpful and had a great selection.
Best customer service ever! plus they have the cheapest prices in town!
Amazing guys!!!! They are so helpful, take their time helping you out, and so kind! Love these guys!
Highly recommend Big Joes for all your vape needs!! Fair prices and excellent customer service!! Big Joe himself is passionate about his business and will help you with whatever you need!
Awesome place as pretty much everything you need ❤️
Favorite smoke and vape shop in lafayette everyone is alwayse super friendly and helpful 10/10 will always recommend
Great knowledgeable staff with impeccable service!!! Great variety of products.
Big joe just hooked me up with a sick water pipe for a great price definitely should check this place out
Owner is 👍 😊 great
Staff was extremely rude. Also, they spoke in a different language in front of customers and it was quite clear that they were talking about us.
Best prices around! Super great customer service!
Always takes care of me on the best CBD around the area… great customer service all the time….
I’ve been here always for some time now and great service!! A must stop!
GREAT SERVICE!!! They always have everything in stock and always open!!! Life savers!
Walked in, and immediately Big Joe gave me a warm welcome and asked me how I was doing. It was at that point that I knew I was never going to any other smoke shop💯
Best selection of smokers need and amazing customer service. Big Joes is the best!
Highest prices on kratom. The 1 ounce kratom is 3 dollars more than the ra shop
Have everything you need and great customer service! Love it!
Very good service and prices are great! Would recommend
Excellent service and great prices, high recommend!!
Great place! Friendly staff and super knowledgeable!
The nices people yall ever meet. I recommend everyone here
Would recommend them to anyone who asked great serice and pricing. Very friendly
Jimmy had excellent customer service! Will definitely be back for more flavor recommendations!! 😀
Haven’t been to any other smoke shop this chill, 10/10 love this place
Good customer service also a wide collection and good deals
Big joe vapes really takes the time to help u find the right vapes for you! Would definitely recommend! Will for sure be coming back
Great People, huge stock, quality products with the best prices in town!!!
Best smoke shop in the city, if you haven’t been you must go.
Best prices always got me step up
Knowledgeable about the products, friendly and helpful fellows. Family owned business.
Amazing customer service will definitely come back
Nice and friendly! Very good selection!!
I shop at the alexandria smokers heaven as well. Great guys, great prices!
Best place to buy a vape period always has deals and the vapes last
Nice selection of vape juice and prices are the cheapest in town.
Best smoke shop ever! We dont shop anywhere else!
Excellent service very helpful recommend to anyone
Very knowledgeable staff and great products
Lot of what you may need people are very helpful and help you anyway possible 😊
Great selection, great prices, great staff!
Awesome guys very friendly awesome products
LOTS of Variety items!!!!MUST GO VISITVery Nice Staff
We Always have a great experience .
Great selection and customer service!!
Set up my vape for me, very knowledgeable and friendly!
Great staff great prices!
The best vape shop in Lafayette!! Cheapest prices in town!
This place has great employees!
Came all the way from Dallas and forgot my juice. Went here and they had what I needed. And at the same price as I pay in Dallas.
Awesome place and staff.
Friendly and helpful! Highly recommended
Workers were very nice.
Great folks. Great deals
Always the best and quickest service !
Cool guys, Awesome shop!
Great place huge selection
Always great service and a great experience!!!
Most awesome some shop
Great prices and selection
These guys have it all.
Great place to get your vape and smoke stuff.
THE BEST VAPE & SMOKE SHOP IN ACADIANA!
Kamal, my people! Come see them!!!
Great and quick service
Best customer service!
Best smoke shop in town!
Very friendly and polite!!!
Very good service
Best stop for vapes and cigars!!
Great service
Great customer service!!!!!
Really good smoke shop
Best Vape shop in town
Wonderful service
Thank you brother
The best
Best place
Very helpful
It was amazing
Beat place
Friendly, and helpful!