Hands down the best customer service in town. The younger Filipino guy (forgot his name) helped me pick out the perfect kit. He was very respectful, knowledgeable, and patient with me. I am 100% going to be coming back and be a regular customer. 10/10 will highly recommend!
Nice clean store. Great customer service. In and out in 10 minutes.
The guy work here is really nice. He helped find a really good juice. He made the vape shop very welcoming and was very polite with every customer.
10 puffs into a $29.72 vape, it keeps burning for about 4 seconds. I took it back to the store and they said theres nothing they can do. Yes, they could. I understand there are policies but the employee knew I was being honest. I payed $10. more at that this shop than I do at my regular store. The employee even told me that the Elf Bars arent made the same as they use to be and they often times dont work. Knowing I wasnt lying and knowing Elf Bars fail and not exchanging it or even offering me a discount on a new one, Ill never step foot in that store again and you can bet when given the opportunity I will advise anyone and everyone not to go there. Because I know of other vape shops that WILL EXCHANGE a vape within the same day if it has left their store if it fails to work properly. And those vape shops always have other customers when I go in. They employee was polite and helpful when I bought it and still polite when not helpful. But not being able to do anything to fix the problem didnt benefit me for sure but ultimately doesnt help the business either. Every time I see this twenty-nine dollar piece of garbage I get even more irritated. So Im going to keep it as a reminder to tell people where not to shop. 😉👍🏻
I want to give a big shout out to Cassie (sorry if I’m not spelling your name right) I usually go to the other store closer to home but we were in town and decided to stop at the Lakewood location and I am so glad we did. My two years living here, she is one of the kindest person I have came across. She took the time to chat and helped me with all my vape needs preparing me for my long trip back to Texas, AMAZING customer service. She deserves a raise and all the praise. Stay blessed girl.
Jeremy helped us today, and helped my partner last time he was in there. Hes super knowledgeable and friendly and was able to make some great recommendations of brands and manufacturers. He was very good spirited and funny, and also efficient and helped us get the answers we needed, and helped us pick out some great flavors. Were going to be back, for the prices, the selection and most of all, the amazing service. You rock, Jeremy!
Never been to this location before yesterday but I received great service from Kasse, she helped me fix my coil issue and teached me how to do it myself! Definitely going back and recommend to everyone. :)
Great shop they have great knowledge on what they’re selling and have great attitude. I was stuck on what to get then there employee kassandra help me pick the right one. Great vibes
Alex was one of the best employer Ive met compared to any other shops. Amazing details and extremely helpful. Provided the best customer service and I was able to understand the pros and cons of different devices.
Pretty decent selection of juices, coils, and mods available for decent prices at different ranges. Kasse always helps my partner and I figure out what juice suits our needs when we come in, and has a great attitude. Shes a lifesaver!
A big thank you to Marceline! I went in to the shop for 0 nicotine vape juice. She was so helpful and was able to help me pick a flavor that would benefit my palette. She was so nice and explained the difference in Salt Nic and regular juice to me. Will be back soon for a new vape device!!!
This place is still the iconic area even from back in the day however it did go through different owners.Everything is different now. I mean as in a good way.Pricing, flexibility, the best military discounts, products, it’s clean in general.They have Royal 13, krakens revenge, and other juices you should give a try. All I know is they take care of their customers needs
Best place In Lakewood for your vapor needs. Best place for military deals for the awesome soldiers. Very knowledgeable the whole business I hear has with everyone working 30 years of experience with all employees. They are not worried bout costumers money. Just their need of vapor and vapor learning.
Perfect little shop Good Friday great service friendly manager and clerk Ive been in here three times and it checks all the boxes high quality great service fair prices I love supporting small business little tuckaway shop the girl was exceptional at assembling my new vape manager was very patient with all my technical questions I have 40 years experience in aerospace quality assurance and reliability testing inspection this place is amazing I highly recommend it 😁
Fantastic customer service, top of the line products! Definitely recommend!
Great store! Friendly and knowledgeable staff! The atmosphere is fantastic and lively! Family friendly is hard to find in a business like this but they always make my young daughter feel welcomed instead of the typical buy and leave!Will never go to another shop again. #MSVFAMILY
Fantastic experience here! Finally decided to make the switch from disposables to a reusable vape, and Alex helped me find a vape thats working great for me as a beginner, and juice in a flavor Id enjoy. Very knowledgeable, helpful, and friendly. Would definitely come here again
I just finished shopping here for the first time and really enjoyed spending my money here. Im terrible with names but the manager was who I spoke with and he was very kind and helpful. Im new-ish with all the vaping stuff so he helped answer a few of my questions and then helped me with re installing sum new coils I had just bought. I will most definitely be coming back to this shop and will also be recommending it to any of my buddys looking for a good shop to go to.Thank you and Ill be looking forward to the next time!
Great staff, very knowledgeable and helpful. We had trouble finding an acrylic bubble glass and drip tips for one of our vapes, so we went there. They had a box of unlabeled replacement sets, and since he wasnt positive which would fit, he offered to check them against our tank one by one, and if one happened to fit, he would just give it to us for the confusion. Cant beat that kind of customer service and kindness. They located a replacement bubble glass for us, and we happily paid for it.
This place has so much experience and selection. I love this place probably my favorite place hands down to get my disposable and a bottle of juice 3 times a week Jeremy and Alex are my go to without a doubt. Thank you vapor gear you rock!
This is the place to go for all your vaping needs. Staff are very knowledgeable about the products they carry and always willing to make recommendations for someone new to vaping or just looking to switch things up. Prices are always great value for what you get. This is my go-to vape shop and I won’t go anywhere else.
Didn’t catch the guy’s name that helped me out but he was super helpful and quick! Prices were awesome too. Will definitely be coming back!
Went there for the first time today, what a great experience. I wasnt pressured into buying something I didnt want like alot of other places. I will be back.Thank You
This shop is way overpriced and selection in not great. My main gripe here is that while other shops have had to close down because of the flavor ban, these guys are staying open by illegally selling flavors. Guys, you cant sell raspberry and butterscotch. I have reported this to the LCB, so get your cash grab on now before the state comes to locks ya up! Shame on you guys!
This store is amazing! I used to come here when it was MSV, and was really upset when they closed so I started going to a different shop in Fife. I decided to give Vapor Gear a shot when I was driving back home from Walmart one day. The staff is super friendly and knowledgeable, and they have tons of amazing juice and hardware. I only needed a coil but ended up leaving with 3 bottles of juice and a new mod! lol. I will be back for sure!
These guys are AWESOME! The amount of knowledge these employees have on different products and background information they can provide is top notch. Extremely friendly staff and superb selection of premium juices. Visit these guys just outside the JBLM store Madigan gate and I can guarantee they will take care of you and you will leave happy.
I only come here. Its like a big family and everybody here is extremely helpful. Visits are quick and easy, but I more than recommend hanging out. Its a family friendly shop! I love it here and Ill always be coming back!
Very knowledable staff. Very much customer comes first. Not going to try and up sell you more than what you need. Will definitely continue to support this and other shops owned by the same owners.
Enjoyed the atmosphere, laid back environment and great customer service. Also like the fact that they do customer raffles to win vape juice, my boyfriend won a 60ml of his choice two weeks ago which was awesome!! If u need vape gear, juice, or accessories this is your place.
Great customer service from Chris! Always helpful and ready with a greeting and small talk. He also has great advice on devices and liquids. (Edited 8/3/21)
So far amazing shop, chill location knowledgeable staff. The fluid selection is alright, im not huge on fruity flavors but theyve changed my mind. Not a huge selection on tobaccoo or menthol flavors but definitely would recommend to my friend and the have a location off of 122 as well
Soooooooo helpful and friendly !!! If you want someone who knows what they’re doing and are happy to help go see Kassie !
Great location and knowledgeable staff,excellent pricing and service. Definitely recommend to anyone whos wanting to quit smoking. Quality product and amazing selection. Ill definitely be a regular for all my vapor needs.
Awesome customer service. Kasse was super helpful and knowledgeable!
Shopped here for the first time because it was so close to my new house. I got a great deal on some e-juice and some coils. The guy that helped was knowledgeable and friendly. I will be coming back here from now on.
Vapor Gear is my local shop. Helpful staff always trying to inform myself about new juice flavors that may fall into my pallet range or local vape events information. Best military discount I have found around.
By far the best shop Ive been too!! Vame in the other morning and the opening employee gave me the best customer service any vape shop has given me! By far the best place hand downs! They have the best prices and some amazing customer service! No other shop in the area can compete with them!
The man I spoke to was VERY knowledgeable on all of the products in the shop. Awesome selection of premium juices and a good selection of mods. Best shop in the local area hands down.
Had all I was looking for and much more. The staff are very helpful and knowledgeable. Well priced vaping stuff . The shop is clean and easy to find. This is my new onestop shop in 😁❤
Most awesomeness customer appreciation and good vibe especially because it feels like msv again and the vibes are very caring more then money costly. Definitely keep coming back.
This is my go to spot for every vape product I buy, even though I live in federal way. Their prices are unbeatable and the staff know what they are doing. Best shop in Washington, hands down
Went in here for the first time today, I am from Federal way and am not in Lakewood very often but the staff was surprisingly knowledgeable and very friendly. I will be more than happy to find myself in the area again and would tell anyone to go to this spot
Alex was really cool and helped me finding the best tank for my vaping experience. Will definetely be back. Highly recommend this place
If you appreciate Vapor Gear in Tillacum, youll love this place. Same awesome staff, same selections, and same awesome vibe.
Great shop with by far the nicest staff nearby. We only go to the JBLM Tillicum store but Im sure this store is just as great. Premium juices at a much better price then vape-o-Rama
Kasse is pretty cool, got me what I needed in like 2 mins
Love this place! Has a great selection of juice. And each one I have bought is amazing ! You guys are awesome !!
Yeah really great place to get vape juice friendly staff especially the new guy Chris Ward he really helped me out starting out on my vaping experience
Customer service is terrible for ppl of color to be honest..walked in and asked for something they didnt have which is ok but didnt bother to offer me any alternatives. Felt uncomfortable and left
Casey is always friendly and remembers exactly what I need!
Went in with an issue with my vape and a guy named Nate helped me great customer service great prices and very fast at fixing an issue ! I’ve been here for four years and this is my favorite vape store I’ve came across !
Just stoped by my first time and hung out with Cameron. Super informative and helped me pick out the best vape and juice for my needs. Thank you so much for the help and I will be back!
Msv is the truth! Always cool calm collected and respectfup atmosphere. Best deals on top shelf good quality juice. When in need, hit msv.
Great place cool people helpful honist carding people vaoa shop must go there IRS the only place I go now
Awesome shop , prices are super fair .... my new home shop .. absolutely love it and the employees are super friendly
Great people and great vape shop. Very helpful and alot of good juice. Best prices around.
Nice shop. Decent selection of juice not found in other shops. Mods and tanks that arent found in local shops either.
Prices are WAY too high and they only have like 5 flavors. Don’t waste your time here.
Very friendly and knowledgeable staff that wont sell you anything you dont want or need
Went to the shop near jblm and was instantly impressed with the wide selection and numerous mod selection! Hands down best vape shop around.
Great vape juice and prices! Only place I get mine from now!
It a good place with friendly, helpful stuff. Its my go to store for all my vaping needs.
Their juice prices are simply amazing, I will never go anywhere else for my juice needs.
Does not close at 9pm as website says , pls update that you guys close at 8pm. Wasted my gas and time driving from Puyallup.
These guys are awesome really good deals on juice especially if youre military at the jblm/tillicum
Very knowledgeable staff! I would recommend MSV to the beginner or very experienced vaper. Good people!
Jeremy is the dude to talk to man hell help you with whatever you need. Keep up the great work man
There selection is not great mostly smok and some of the staff sucks but a couple of the guy over there are really good people
Went down hill.boooo 👎👎👎 but dude with glasses was super cool.he should leave and find a better gig.
Best customer service and Jeremy is the great, lots of discounts and friendly atmosphere
They have great staff and good prices on e-juices and vapeing hardware and a military discount .
Very knowledgeable and up to date equipment and mega vapor clouds i will be back, lots of premium juices
Lost my business when they cant buy back the coils I bought from them due to me upgrading my device, they just lost a hundred dollars worth of business today plus any future business from me.
Great location, staff, prices, and selections. Highly suggest anyone stop by there.
I been to several shops But Msv is my fav. I love the deals the staff and the crowd. Thankyou MSV
I dont give it long before it goes under. Bad location (way of street). But the customer service was almost like I was intruding , and selection was limited.
Great shop! Can get what you need or just swing by to say hi :)
Nice little quiet place. Good people. Prices are reasonable.
Awesome vape shop there prices are fair and the staff is friendly
Great service, quick stop and very helpful staff. Especially Jeremy!
Awesome shop and staff. Great selections
Love this shop. Its the only one Ill go to.
Veteran discounts, daily specials and the most knowledgeable laid back staff. #msv #msvfam
Awesome bunch of guys, plus they are active in the overall vaping community.
Always have what I need, got all the Suorin Airs you could ever want (my favorite device ever)
Awesome owner, very knowledgeable and good prices
Knowledgeable staff and good selection. Highly recommended.
To expensive compared to most places I been and they dont have a good selection will not be going there again..
Great products. Great service. Thanks Kyle.
Great deals and products, also a military discount.
Amazing shop. Great prices
Highley recomend this shop! hands down the best!!!!
Very friendly staff. Lot of choices.
Good prices and nice people
I think its kind of pricey but it is military friendly.
Your morning guy has the customer service skills of a sloth.
Awesome place great customer service
The staff is inviting and answers all questions.
Very nice ppl.
Knowledgeable staff and reasonable prices
Average vape shop. But arent most of them average anymore?
Very Knowledgeable & Very Helpful Great Prices
Awesome place with knowledgeable staff!
Its okay. Not a very large selection of vapes.
Great environment and costumer service
Nice place, close to the main road.
I would not recommend this place to my friends
Refuse to go anywhere else. This spot is boss
Very friendly and welcoming
Great selection of juice!
They were very informative
Small place that is still hanging in there.
Great variety, Great prices!!
Great experience and people
Best shop in the area!!!
Nice people good information
Knowledgeable and friendly staff
Good shopping experience
Alex is really nice
Very nice guy!
Lake wood
Great service.
Great vape store
Very good))
Loved it
I miss it
Thats my baby
Good service
Friendly service
Great
Great service
Friendly service
Great