Friendly staff, quick service in-store and drive through. Anytime I have questions they are knowledgeable and kind. My daily drink destination! THREE drive thru lanes!Its been a few months since I posted this review so I came to update. This is STILL my daily drink stop! The staff is STILL amazing. They know exactly what I want when I pull up every afternoon. (32oz. Sprite with a double shot of Delta 9) On the weekends I take my son inside to pick out incense and get a cookie while I get my drink and the staff always makes him feel welcome as well.I just cant say enough how much I love this location, the staff, the selection of products and, just every interaction I have, be it inside or the drivethru! They always answer my questions and never make me feel as if Im being spoken down to when I ask a silly question. They can always help me find exactly what Im looking for.
Hate to leave a one star because I come here so often but leaving the store a couple nights ago, wearing a new hoodie even tho its a cowboys one it was new, I walked through the door and the metal cage on the inside snagged the arm and ripped a hole in it. I should be able to walk in and out of a store without ruining a hoodie. Again even tho it was a cowboys hoodie. Other than that I like the store.
Amazing service. Very knowledgeable staff that doesnt mind taking time to answer however many questions you may have. The customer loyalty program really helps save money too! All around awesome place.
Didn’t have a bad experience. Person who helped me knew the prices and products and had good reccomendations. Have came a couple times and will again!
Could use some more inventory on certain items they know
Definitely one of the best head shops in Town. Huge selection of smoking accessories and vapes. Reminds me of the Gas pipes that we have through out Texas. Their prices are affordable and best part for you lazy folks is tht they deliver. I need to find out how much you need to spend in order for a delivery. I shop at the one on 19th and Ave V. The employees are pretty cool and are knowledgeable with the products they sale. Every location is different so go check it out. I love the pirate ship they have at the 82nd street location.
Absolutely love the customer service! Employees greeted my husband and I as soon as we walked in and asked if we needed any assistance and were very very helpful! My husband was talking one employees ear off and he was polite enough to listen and carry a conversation with hubby. I also had a conversation with another employee who was very friendly and pleasant to speak with. We will definitely be going back 😊!
Ive been here several times, as I normally go to the one on slide. Everyone is always nice and helpful at both places. However, today I had the guy with dreads (sorry, dont know his name), but he is now my absolute favorite! He was quick, knowledgeable and had a great personality. Very happy with product and service.
In the summer will mark 2 years Ive been shopping this store. Today was the FIRST time I was told about the points and having an account to earn them. TYLER was so nice and picked me the best vape based on my preferences after meeting me just once. This guy definitely needs a raise. Really just wonder why none of the others told me about the points with me being a loyal regular and he told me the first time I was his customer.
Honestly super dissatisfied. I had been going there for a while and service was ok, recently anytime I go through the drive thru or delivery. I’ve been told my certain vape is sold out , and upsold to a bigger one . The bigger one doesn’t always have a seal on the bottom I’ve noticed . Today I went through delivery, at 2:32 I was told they would give it to the night shift , and my vape again was sold out . After waiting 3 hours I cancelled my order and went into the store and not to my surprise the vape size I wanted originally was available. I won’t be back and I will also be letting everyone I know not to go to head hunters .
Very satisfied and thankful for Bryson Flores helping me get my order done. Their products are the real deal and the employees are very sweet. I’ve gotten hooked up multiple times. They won’t leave you empty handed
Awesome stuff and great staff I would love to recommend this place to anyone
I usually don’t leave reviews, but Emily, at the 82nd location was just fabulous and on her game. She was extremely personable, which you don’t have that much these days but at Head Hunters everyone is always super awesome.Their stock is also amazing!!!!
Awsome place decent price
First time I went into this location, my vape went out needed a disposable quick very close to my job. Never again ask question no help. He was more interested in his phone. I will stick with my normal place. Very disappointed.
I bought a Blink torch lighter. It worked for 3 days. They offered me 10% a new one. I suspect they work on commission so they get you to buy the most expensive product, that breaks the fastest. Then you can come back and buy a new one
I loved it! Definitely coming back excellent service !!an great prices!!
Absolutely the best help possible.! Amazing service, helped with all my questions and never made me feel bad! Went above and beyond! Highly Recommend for anything you need.
So many awesome items, products and the coolest employees! I was a bit lost at the beginning but they were more than willing to help out! Cant wait to go back in a couple weeks.
This location on 82nd is the best in all of Lubbock. They’ve got the best range of products and the most awesome staff. Miranda and Alex are super knowledgeable and make the shop the best experience in town! It’s hard not to stop by everyday and go pick up something new to try everyday.
Huge selection, 0 but unfortunately the customer service is terrible. I have had nothing but issues the few times that Ive went.Whats crazy is the issues Ive had are from the products and the manufacturer, I simply just wanted to exchange some products that were malfunctioning and they will not let you do it.You can get almost everything at other stores locally and you will save a lot of money by doing so
Ive had good experiences inside but I do not recommend the drive thru. they were very unhelpful when I went through it.
So much to to see that its an adventure just to walk around the store.The staff was great. They were friendly and ready to help you find what you are looking for. The best part was the staff was knowledgeable about the products they sell.
Ordered a replacement glass for my puff co. $100+ on most sites, if you can find one at all. Im close to the Mich. border in Elkhart Indiana. Ordered late Wed night. Early Sat morning woke to a beautiful surprise! Started the day off alrite alrite. Fit absolutely perfect and looks cooler than the boring clear business attire glass came with Highly recommend!
Always a great place👍🏻
Great store, very helpful, and great customer service! Highly recommend for all smoking needs
Great place for vape juice
Amazing place. Wish I lived closer. The staff is soo friendly and helpful. Great deals, great pieces and much more! Highly recommend
The girls who helped us were very friendly and knowledgeable , The inventory is a little pricey but its also quality products. Personally I enjoyed the visit and will definitely be back! Awesome employees!
I love everything about this business.
**HHSS_3419 82nd,LBK**w/ALEX-V**Needed a tank for my “ancient” mod. Sort of a spontaneous decision; mod not with me at visit.**********ALEX-V, you rock, sir! *******On a day when not much had gone right, decided to see if I could find a tank for a 2017-vintage Smok T-Priv 3.NGL: with the day seeming like a (SFW reviewer here, btw) wannabe Tarantino b-movie, Alex was professional, courteous, and showed integrity. (💨👑And helped me know allhope was not lost🏆🤔)I was successful in my random & unplanned endeavor. Alex-V. reminded me why actual stores are still superior when it comes to the overall customer experience.ALEX-V: right on right on, sir! 😎✊🏼🫵HHSS_3419 82nd: 🙏🏼✅👀⬆️Every single time I search for vape.-related materiel HHSS has always shown up. One-a-kind juices, parts for mods, and everything else:NEVER HAVE ANY VISITS ENDED INDISSATISFACTION.********HHSS_3419 82nd 79423******
Horrible experience. I was in drive thru and the guy with dreads took my order. He was rude the entire time I don’t know if he was having a bad day or what but he had terrible service. He didn’t want me to bother him and ask him questions about the flavors and when I changed my order he snatched my receipt and brought out the wrong vape twice and walked away murmuring something. I will not be back and I will tell everyone I know to not come back as well.
Terrible customer service. I live right by the place so I have given them more than one chance . Went through the drive thru and was the only car there and took precisely 7 min for someone to come out. There were at least three workers behind the window talking with each other after making eye contact with me. Super rude when they finally came to the car. This has happened three times now. I recommend GREEN GORILLA vape shop. Tons of more flavors and staff is super friendly. They also offer first responder and military discount.
The girl that helped me and my boyfriend yesterday was so rude. She was constantly giving me dirty looks the whole time we were looking around she was wearing a crop top (no bra) with high waisted jeans. He told me she was acting completely different when he went in by him self. I work in customer service and your never supposed to treat any customer differently. It’s sad to see they have people like this working in customer service that act like this. Your job is to help you pay your bills not to find guys.
Great staff, Quick Service and most thoughtful employees I’ve encountered.I would absolutely recommend the store. Forever yours dream crusher.
First time to the store, I purchased a mega puff. Tye vape worked at the store but didnt when I got home. I called to tell them about it. They said there is nothing they can do, so I spent about 40 dollars for nothing. Ill stick with juicy juice, they actually help you out in situations like this.
Great service...I wonder if I can ge6 a job there?...hmm
Employees should be wearing clothes...just because your Comfortable does not mean the customer is!
Honestly wish I could give zero Stars. Purchased something that was pricey on Friday drove home to Midland only to find out it did not work and when I made it back up here after the holiday weekend was told I could not exchange it even though it had only been a few days so I had just wasted my money. Will not be coming back here definitely do not recommend this place.
Great people great experience a friendly atmosphere very clean store for all your vaping needs and everything else for that matter goes give it a shot going there and give it see what they got
Love this location staff are always friendly amd helpful and the vapes are great compared to other locations
When I was a MUCH YOUNGER man, there was a place called Buffalo Beanos that I frequented for my smoking specialities. I changed my ways as I grew older of course but THIS PLACE, I sometimes visit for my college kiddos and I gotta say, the more things stay the same, the more things change for the better, as it were. From the outstanding knowledgeable service the young ladies (and gents I think)provide to the way the store is laid out everything is just OUTSTANDING! Cannot come up with enough adjectives to describe how wonderful EVERYTHING WAS! It really is great to know that Lubbock has a business like this(they have several locations as well) and that is not just your run of the mill dirty, shady smoke place. Its clean and respectable and Ive gone on waaaaay too long. Just a great experience is all!
The first time I went the lady helped me find the right kratom also gave me a 15% discount. I couldn’t remember why. But this time I went and was wanting to try a different kratom and the lady that was there today seemed to not know anything. She honestly seemed out of it. So I just left. They lost out on someone spending nearly 200$
Great Service. Got what I was looking for. The help was awsome. The price was good. Not pushy trying to push expense sales. Clean and good looking store.
Very nice staff members but I dont really like the drive thru, one of the guys that took my order didnt even look for what I was ordering he just assumed they were out of it, I had to actually go in the store and get it from someone else
Need to have a better system set up to inform your customers if youre not able to make a delivery and not just tell your customer call tomorrow for a refund
I love the Delta 8 flower edibles and pre-roll joints that I get here. Living home from a state where marijuana is legal having access to Delta 8 is pretty powerful. This place is amazing.
Katie was very helpful. Thanks!
Great product, amazing customer service. Huge variety love it!!
Very friendly and professional staff. Very willing to answer any questions you may have. Definitely recommend this place.
The only place I will go for vapes they are always so helpful
Helped everyone in store but me stood in one place for a good 10 minutes I guess my money is not good enough for you
Very nice people, ALOT of business and a huge selection of products. The atmosphere was trendy. I would recommend visiting this store.
Place is nice n clean just attitude center when u walk up in there.
Trey is a HUGE help! He definitely knows his stuff about everything there is to know when it comes to the shop. If you need help look for trey!
Bought a vape and was lied to about how universal the device was. Also vape broke within 2 hours, stuck on on, factory reject. Brought it back to the store and was told to buy a new one. Website says returns for faulty devices allowed within 48 hours, but that was a lie!!!
Good place but kept giving me the run around... they sold me vape and didnt tell me that the vapor supply had a shortage.... not cool* but i probably will come back.. maybe..
Their products are good. Customer service needs work.
Helped me find something that went with the juce I already had and its amazing! Will definitely be going back!! Super fast and friendly!
Usually a good experience but they sold me a tray with said Bluetooth speaker and it doesnt even work and they wont exchange it or return it!!
Always friendly, helpful staff are continually looking better and better!!!!! If he raced horses like he hires the help he has he would triple Crown it every year!!!
Staff very helpfull and soft on the eye.great prices
This place is awesome and the girls working there were so freaking cute. My son is single, (hint, hint)
Even when they are busy I dont have to wait forever. Love this place
Awesome store! Amazing people working there! Did i say they deliver? 5 out of 5
I come here every 4/20 and get a really nice glass piece for a great price!! Great store and very helpful staff. 👍👍
Got great service and the people are very outgoing. Will definitely go back there
Excellent selection Excellent staff
Went threw the drive threw on July 14 2021purchased one pack of cigarettes got home looked at my bank and there was a double charge on my account went back in to get it fixed the girl behind the counter called a manager the manager was supposed to call me today and get it fixed haven’t heard anything keep an eye on your bank accounts
New lighting outside in the drive thru, looks great. Always on my weekly stop. Lol
The atmosphere was incredible and jolee was so helpful
These guys are actually really quick and you can find just about anything you need when it comes to your tobacco needs or products.
Great selection and service is amazing
Trash. They will sell you dangerous trash and when you try to return they say sorry must have been you no refunds if your looking to vape go anywhere but here I wish there were negative stars. Again trash people trash products.
Amazing service from the start. Jay was friendly and knowledgeable. Awesome experience! This is the spot!
Open till midnight cant beat That the most selection of wraps and blunt papers in town my favorite place to drop by after work
Very nice shop, customer service and they are all very quick to find what u need
Amazing atmosphere, Joelle and Savana were amazing!!!
Super friendly and accommodating! Love that they have a drive thru....BIG BONUS
I will always shop here. The staff is hella friendly and always helpful.
Great selection. Friendly and knowledgeable staff.
Always nice and friendly and they stay stocked!
Nice stuff good prices
Best and only place to go, Love it.
Great people always satisfied when shopping here
Shout out to Jaelyn on 82nd store. Was more than helpful and knowledgeable about it all! Thanks again
Love this place, they always have the parts for my vape....
Very nice and helpful, a huge selection,
Bought a vape had too go back 2 more times they didnt tell me it didnt come with battery then the battery was no good got a new on the charger did not work and the device leaks paid almost 100 dollars they sell junk
The people who work here are always awesome and know exactly what I need when I come in.
Very helpful staff. Got me what I needed quickly.
Friendly service and helpful every time.hell yeah!!
Wonderful service and great staff.
Their ice is wonderful and the price of their bags of ice is even better! Thanks yall!
Great customer service
Always have what Im looking for at one store or another
At head hunters you get exactly what you need. They are the best smoke shop in town.
Most awesome head shop Ive visited in a while
A drive through and delivery service can it get any better?!
The young lady was very nice and helpful.
It was amazing place how organized and clean it was.
Lots of choice. Great people, helpful.
The staff was incredibly helpful and sweet!🙂
Head Hunters staff are always helpful and knowledgeable! A+++
Good choices
Very helpful and a nice clean enviorment.
Friendly staff and good selection
Very polite and knowledgeable staff
Prices a bit higher drive thru slow
Cool people and great prices
Great selection and helpful staff.
Kinda pricey on glass....very knowledgable.
Good prices, good variety, awesome peeps
Prompt service, friendly employees, and a clean facility.
Best headshop in town all locations!!
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Excellent service, very clean
Hooked us up very awesome
It’s the best spot for any smoking needs!
Great service and lots to choose from
Friendly knowledgeable and great products
These guys the og they got everything you need
Friendly ladies great selection
Great customer service
Always have what Im looking for
Awesome place great people
Best CBD selection in town.
I GET MY KRATOM HERE HELPS EASE MY PAIN
Always nice ppl
Very friendly and helpful.
Great selection and prices.
Kratom of course helps me with my pain
Nice interior. Wide variety.
Very friendly service
Great customer service
Great service
Nice clean store
You will get cancer here
Love this one too
Best smoke shop in Lubbock
Coolest stuff on earth
Not good
5010-101st, Lubbock, 79424
Nice place:))
Awesome people!
Personal fav
Service fast
I was in a smokers paradise!!
The one and only
Great place
Love this place
Friendly staff
Awesome
Like the ice.
Great jelp
Too expensive
Prompt and courteous
One stop shop
👌👌👌
Yes, yes and yes.
Great service
Nice place
To serious
They have the best drinks 💯
Chido