Be sure to pay attention to the total at the register. Attempted to purchase incense, went to check out and the price was somehow 50% more than it should have been. Showed the clerk the sign and he said it was wrong. Thanks for wasting our time.
Very good customer service. AK was very knowledgeable and nice to every customer. Carefully explained the origins, use, and every other detail of the hookah I bought. Also hooked me up with extras for waiting. Most definitely will return and I recommend. He would not let me leave until he was sure my glass purchase was secured in bubble wrap
BUYERS BEWARE ! they (name of employee: Adam) scammed us $50 for a pen that didn’t work the wax would either get stuck or spill out! went back back after leaving the store for refund told me i smoked it all so i don’t get a refund he just said he’ll sell me another one. They sell broken cheaply made products they try to sweet talk and upsell you with fake name brand products. go elsewhere all the good reviews are fake it’s like 50 employees writing them.
Absolutely a great experience. AK and Jay were professional and informative. I will travel from Katy to their location for customer service like they provided anytime!!
Love this place! The customer service is always top tier. AK was very attentive and knowledgeable about the products in the store. My go to!
Been coming here so long and have updated their inventory in the past five years, they’ve hooked me up are very friendly and always give me good deals, you wann deal? Come here!!! they have what most don’t! No cap! Dopest smoke shop!
Great selection and super friendly service. Jay is the guy to see for all your smoke needs!
That boy AK got us right. Hit the deals the recommendations, show love and they show it back 100.
Great customer service Jay cool personality & AK great individual overall !
Great service, very nice and informative. Can be very persuading also! Thanks AK for your help
This is location is great Manni is very knowledgeable about the products, and his customer service is great as well I definitely will be returning to this shop. Keep up the great work
This place is great ! I love the customer service
I’ve been going here for a while now I usually have a young man help me and the products are usually great they did stop carrying the product I liked which was my go to product it lasted me a long time for a disposable vape but because it was removed i was recommended a new one which did good for my first few times of buying it it’s called funky republic. I’ve been askedto try it in the store and it works in the store but as soon as I get home for some reason the battery shoots from 90 percent to 0 there’s no reason for me to hit my vape 4 times mind you not back to back for it toHave a constant burning sound after hitting it which causes it to burn more juice and lose battery life so it’s a faulty vape I normally don’t have this issue with this vape shop but idk if she knows there faulty but I’m really frustrated because I don’t want to have to drive farther from home to buy a vape that actually works for me
The guys that helped me were fantastic!! They got me right!! Definitely coming back!
They will fix your electronics no problem but expect to be persuaded into tipping, misunderstood in your repair requests and mistaken for other people. Its some shady business practices going on... but theyll fix your phone or whatever.
I had a great time at smoke and sell to. AK gave me great buisness!
Good deals felt like family…good customer service
Sold me melatonin as delta 8 oil for my vape and the label said made in Texas seal was broken when I got it they didnt want to refund me my money and gave me a pre rolled instead I empty it because I knew something was off and found this in it. Dont buy nothing here products are old and they are not informative.
Swim helped me out so much, he’s very knowledgeable about the delta products and I’ve learned alot from him. Good job you guys 🙌
Great customer service, after our small problem the owner was able to settle everything smoothly and quickly
Mani is so helpful! He was able to help me select product quickly and was very informative.
Jay is awesome! Come here for all your needs!
By far my favorite smoke shop in the Missouri city area! Very customer friendly Always welcoming, also they do great deals!
It’s a typical hood smokeshop!! Not a large inventory, prices are higher than most other places, in my three visits the employees either didn’t know what I was asking about (honestly idk what I was asking about but I remember thinking they don’t know what _____ is) or they didn’t carry it and it was easier to play dumb than admitting they didn’t carry the item. And in most of my other stores experiences if they didn’t have something they’d offer to get it within a day or two and if they didn’t know about it item they would usually ask about it. Plus they are PROUD of their items and they wouldn’t budge even if it was a couple hundred dollar order. And I own a store I know their is enough profit to give wiggle room like cover the tax. But it is in the hood and they were one of the first in a smokeshop desert and now every gas station has a smoke display case. But if you need a replacement bowl or some overpriced detox that are “guaranteed” to work because you can’t get your $ back while in jail for a failed test, $$ Chinese glass full of heavy metals, or now all these Delta 8-10-0-A-etc vapes gummies pre rolls assorted other offerings in badly packaged name brands(again Chinese made w unknown ingredients and hit or miss batteries working) but make sure it works before you leave because u are SOL if you get home and it doesn’t work they most likely won’t trade it out. Anyways it’s a smokeshop owned and operated by people who don’t know the industry and definitely don’t have a connection to the lifestyle but they know what is selling because the vendors tell them! You know what you are walking into!
Jina has been giving good service since I’ve meet her if y’all ever run into her don’t be afraid to leave 5 stars
The environment is amazing as soon as you walk in it feels so welcoming and they greet you and help you fine exactly what you’re looking for and also give tips of other great options they have. Bet is the one who helped me and she was so amazing she talked me into trying something different and I ended up absolutely loving it. This place is most definitely the spot to go to. -Skyy
Jay help me a lot great customer service
This place was helpful and attentive. Mr. Manni was very informative and polite. I will definitely be coming back .
Told me I wouldn’t be charged for their mistake then tried to swindle me out of the price anyway……….. 5 stars in order to keep my word
I was there Yesterday and SK Took care of me very nicely. They were out of battery for my Vape at the store but He made sure To get one for me urgently.. SK is the guy to go to.. they have lots and lots of Variety , definitely one stop shop for all Your smoking needs.
Thank you Khan for helping me find the right products for me. AMAZING products and service, with all my injuries I never thought I could be really pain free, but with customer service like Khan and Shazan (Sonny) I can honestly say I am! 🙌
They got the best products and prices are low very help full and knowledgeable employee I was looking for something to help with my pain he exactly knew what I needed it worked like magic thanks khan ❤️
Khan was a expert on everything. Will definitely have my business from here on. Great place to go. Very knowledgeable good brother…
Smoke and Cell 2 is my new designated neighborhood Smoke Shop Store! I just moved from California three weeks ago and I never been into a Smoke Shop with such exceptional Customer Service. Oscar was working in the store my last few trips, he has exceptional Customer Service and Knowledgeable on the in store products. Thanks to Oscar for making me feel like I’m right back at home!
First visit, wont be my last (for sure). Very pleasant experience here. The young lady who helped me - (B, or, Bee) - was very friendly and genuine, and I truly appreciate that aspect of great customer service!
Amazing amazing amazing!!! Great energy and they take care of me every time!! Always in stock and great prices ! - noble
Mani is a great employee and helped me with all the products that I was trying to buy
The owner is very nice however it has become a Hotspot for teenagers buying Delta 8. I am pretty sure the rules for these products is 21.. and I am 1000% positive that most of the customers are in high school.
Amazing deals. Very friendly staff. I use to go to a different smoke shop after my visit to smoke n cell this is my permanent shop. Plus they also fix cell phones. Smoke n cell they are literally one stop shop.... and most important they have the best prices in town thank u zen for hooking me up with a new vape
Khan fast very respectful and let customers know about deals on items to purchase out the store. Very clean and respectful shop.
Great customer service and lot’s of variety in Delta product. Most recommended✌️
Awesome vibe. They are very knowledgeable about their products and they always have what you need! I go here at least once a week to stay stocked up on everything.
I was looking for loose tobacco for rolling and they dont sell it. Customer service was otherwise very nice.
This place internet never works for CC. And they always overlook customers and over priced.
Personalized Service and excellent recommendations for your needs. clean friendly environment and great prices
Very chill place. Zayne worked out a good deal for me for my vape starter kit. He was knowledgeable and we left happy! 🤩
AK, a very well and understanding employee nice to talk with
Oscar shower great customer service. The store is always neat and clean. Fasho my favorite smoke shop in Missouri city
Great customer service with quality products for La good price
Izhaan was very helpful , definitely had all the information I needed to get the right product ! I would definitely recommend coming here for all your smoke shop needs
Number 1 customer service, can’t beat the prices. Mike and Z will hook you up.
I took my phone last week to get my screen replaced. The staff is wonderful and my phone looks like new! If you need a screen fixed, or a new smoking piece, this is the place to go!!!!
Excellent customer service from khan and Gina. They are very knowledgeable on products.
The shi they got is fye man just bought some of the good good and im gon have to go back tm customer service mad perfect love the vibe:$
I love coming here always mike deals super awesome 👌 💯
Awesome customer service Sunny always give the customers service great prices and great conversation. Awesome experience all around.
Gina helped me out, wonderful service and very knowledgeable. Thank you! 😊
Khan is the truth. If he doesnt have what u need, he will jump on it immediately. Even hard to find products
DONT GO HERE!!! Called to ask a question and as soon as I asked the manager hung up on me... The absolute worst smoke shop in Houston and possibly in the whole state of Texas!!! DO NOT RECOMMEND Very rude stay away from them
Love, love this smoke shop. Only place I go. Every time I go, either TZ or Oscar are there to help. Both are wonderful people!!!
I’ve been going to this smoke shop for about 2 years now and I loveeee it here great vibes and great workers they never disappoint!🧡 tz
Great smoke shop my new go too and great prices!! Gina great!!
Khan was real helpful and got me everything thing I needed. Will be back for sure
Tz is a really nice person she explained me a lot about new stuff n helped me I m so happy will sure come back. Ask for TZ
Tanaz was really nice & helpful, got everything I needed with her help! Great place to shop!
Great place good business..and they always looking out for me
Tz is a really nice sales person she is so helpful she gives the best costumer service best sales person in smoke N cell ask for TZ
Nice and clean store .. Would definitely come back
Jay. good person I like him
Mani so helpful and I like to come if mani is here
My fav place to go!! workers are awesome and so helpful. Ask for TZ, she’s the best!!!!
GREAT SELECTION AND GOOD CUSTOMER AND ALSO THEY FIX MY PHONE FOR A GOOD PRICE., THey have good usable products and they will last you forever.
Great customer service
Clean store good help and they know there products.
Love this especially the lady she knows the products
I love the energy and service 💕💕💕👑👑👑
They were super friendly and gave some nice recommendations.
Great service. Good selection of products.
The best smoke shop check out my boy swim
TZ was amazing she was very knowledgeable on all products and was a very big help
They always come thru with everything I need, highly recommend, best smoke shop in mo city
Pleasant and informative people. Service is always great.
Great staff. Helpful and was knowledgeable about products.
Great service and good quality products. New fav spot.
Bri is the nicest worker.. great customer service.. believe it
They had exactly what I wanted and called me to let me know it was in stock.
Good deals on everything air bar max best they got on vapes
Love love love the customer service very very friendly. I love TZ!!!!!
Lit smoke shop the worker bri is very helpful. Y’all check it ou!
Excellent service very helpful
The place is nice and the workers are very helpful on looks for what you need
SK is an asset to this place because of his personal customer service.
Enjoy the service here and they had what I needed
Service A1! Great welcoming environment !
Very nice smoke shop ❤️
I love there costumer service SK was the best
Best smoke shop in tha mo.
Ive never been there but the sign is very attractive
Good talks
I was there when they opened and no one is here... 20 minutes after they opened
Best smoke shop in town great service
Best service you can ask for
Amazing customer service from Tanaz
Thank you!
Mani was great!
Dont go to this place not worth it
I always find what I need there.
Excellent selection of choices available
Very informative about the products!!!
Good service
Love this place!
Not what I wanted
Not knowledgeable
Best experience I’ve had in Houston!!
Good attention, the bad thing I found is that outside in the parking lots, the owner of the property of the complex, not the owner of the store, has everything dirty and lack of garbage collection in the parking lots, which affects the presence of the place, it is a real shame That because owners who rent the premises do not clean their property, we cannot blame this store but rather the owner of the property.