Came up there around 12:30am on 8/13/2024 to pick up a geek vape e100. bottom line, the girl that’s working there at the time wasn’t really knowledgeable about the products. also, told me that there was a battery already inside the vape. come to find out, that was a lie. there was no battery inside the vape. she doesn’t know what’s going on in that store basically. it’s all good. bought one from Amazon. But wasn’t feeling that experience at all.
Fabulous customer service and great product range. The young lady behind the counter is super courteous and helpful too. Testers are extremely limited to none...perhaps thats just a usa thing. Cheers!
I just love this place. Always an interesting array of products to choose from. They are friendly as well.
The staff is professional and knowledgeable. They help answer any questions or concerns I have. Prices seem very high but I guess that is everywhere right now. Other than that I always have a good experience.
Abby was phenomenal!!She went above and beyond to ensure I was absolutely satisfied with my product. I can tell her attention to detail and care from her work ethic and her ability to engage with her customers.I will absolutely be returning for her last two weeks and will follow Abbi to the next venue of employment that she goes to.5 stars for Abby.
Bought a Salt bottle tastes like cloves. Went back and they said they can’t return exchange it. Scam. Stay away. Much better service at other stores in the area.
Jake has been awesome!! Great people skills, very down to earth and has been a reliable employee. I will be back!! The management and all staff is awesome!! I appreciate the people here!! Highly recommend!!
Great location. The staff are very helpful and you’re in luck if Dominique is working. She is very knowledge and will answer your questions to make sure you get what you are looking for.
First time at this location. I love the atmosphere and selection of products. Great customer service! Will definitely return!
Jackie is the best super helpful ❤️
I was looking for a vape shop while visiting from out of state and this exceeded my expectations! LOTS to choose from and helpful, friendly staff.
Can I just say Chelsea is THE ABSOLUTE BEST. From the moment we met it was all smiles. She listens to what you need and does her best to get what’s perfect for YOU. She doesn’t rush you off if someone comes in. You feel like a priority. Great attitude positive vibe. She’s the reason I keep going. So keep her around, deserves a raise for sure.
Savanah was amazing...best customer service ever...if you are in this area you gotta stop by. Somebody needs to give this girl a raise. Now on the other hand the other manager that came in while we were there was rude. Would not even say hello. They need to hang on to Savana.
Love this shop! Ive been a regular customer here for years now. Every time I walk in the door Im welcomed by the staffs happy & smiling faces & made to feel as if Im right at home. I just cant say enough good things about Vape City in Missouri City!
Really good experience. Great customer service by CJ. Extremely friendly and will be back
Shelby is Awesome!!! Her customer service skills are excellent. She’s knowledgeable, kind and friendly. Thanks Shelby !!!!good customer service is hard to find but you rock ❤️❤️
Mathew was really helpful I came and got the bong I have been looking for and the exact delta 8 he found for me that I wanted . Outstanding employee. Great customer service
Emilee was the most helpful worker I’ve had at any establishment. Her vast knowledge of nicotine and other like products helped me make a decision.
Super nice and clean place the worker there her name was Hannah she was super cool and nice and had a smile the whole time helping me chose a vape and I stood there for a long time asking her questions an she was more than happy to answer them will go back when I need coils/ juice or even a different mod
Came in today because I recently gotten a arcofox vape. And needed 18650 batteries, and the guy w/ the bun/pony tail helped me a whole lot. I didnt really know alot on the arcofox. So he help me with everything that I needed to know without asking what is what, etc. Which I am glad that he did. So Im coming back in terms of juice, coils, etc. Ill be a returning customer for sure.
The most overpriced vape shop Ive ever been in. Charging $40 for a $15 bottle of juice. The selection of juice, mods, and tanks is ok at best. I recommend going to another vape shop or just buying online. I do recommend going here to get juice unless your just ok with getting ripped off. Very disappointed in this establishment.
Really a great experience shopping there. Very knowledgeable, super nice and the store is well stocked with all your needs and a great atmosphere. You wont be disappointed!
Frank was very helpful. If you go ask for Frank! Vibes were immaculate
Good vapes easy sales s/o my boy chris for putting me on new flavors
The only place I buy my vapes from. Great customer service and Jackie is amazing.
Great experience. Justin L really knows his products. Very happy with my Lizard Delta 10.
Great customer service. My wife and I are looking to get off tabbaco and switching to a happy . Josh the young man behind the counter took extra time to answer all our questions .I highly recommend this place .
The staff is helpful and they have good products. Also, for those who are there to accompany a friend, theyre always playing something on a big t.v. (New Girl, The Walking Dead, etc..) and have a nice couch.
I went in back to get a new tank for my mod becuz it was cracked chelsea was there to welcome me from the. Monent i walked into the door greating me with a smile and a good afternoon a very welcoming feeling. The atmosphere was on point with classic grung music playing from the tv and The comfortable white leather couch !!!!! My tank was unfixable and she should me a great line of tanks and supplys and also to me about new deals wat was just in!!!!! Very well knowledgeable of the vape seen and i ask about the cbd and she gave me a qwick run down about the cbd gummies and flowers .Amazing to see someone passionate about there job. I made my purchase and it was a smile. Great job chelsea. Great job vape city i will be spreading the word this is the place togo for all ur vape need and ect!!!!!!$$😎😊😎😊😎
Very knowledgeable staff, they were extremely helpful, helping me pick out my products, and helping understand what I was looking for
Came into the shop the other day looking for a new vape. The girl that works there was very helpful, and knowledgeable about all the products in the store. She helped me select the right vape, according to what I explained I wanted. I am very happy with the vape that I purchased, and will continue to shop at, Vape City in the future.
Amazing vape shop. Top of the line service, great selection, and great prices. Open 24 hours for those late night needs. Manager was beyond awesome. Will definitely be coming back
Had the best experience with Joe. He was very patient & informative , would most definitely be back to visit him! Thank you so much!
Great staff only vape store I go to
Great Service Friendly Staff Very Helpful Will Definitely Gonna Use Them From Now On I Just Need Some Free Max Coils In The Store To Be Complete Lol
I changed the review cause this place has definitely went down in customer service, I went in there the older white guy with the hat and glasses completely ignored the fact I was in line waiting and chose to help out the woman who came in after, didn’t even acknowledge that I was standing there, def lost a reacted customer
I cant say enough good things about this place. Corey is the best! I went in because my juice wasnt tasting good anymore. Thinking it was a bad coil, I purchased a new one. After letting it soak in, I took a vape and still it tasted horrible! So, I went back, and Corey suggested a premium juice. So, I got another new coil with premium juice. Corey set it all up for me, but still, my puffs were tasting horrible. Corey tasted it, and said it was sweet. Finally, he realized that I had a case of vapers tongue. So, he advised me to try a different flavor. That solved my problem! Im a happy vaper again and am very grateful to Coreys knowledge. Thanks guys!
Super friendly staff and helpful even at 3:00 am ! Good selection of everything, a lot to look at ! Thanks again!
This is such a great place to come shop at and has good manners
Great place, lots to choose from. Open 24/7, which I didnt think would matter to me but has become very convenient more than a few times
I recently stopped at this store after going to the convenient store where I typically pick up my Juul pods since they were sold out. Now recently, Juul announced they were pulling flavored pods from stores and only selling tobacco and menthol flavor. So as you can imagine, I was super excited to see that Vape City had a few packs of mango pods for sale. I bought 2 packs (for $24.99 each when they usually cost 15.99, but I assumed the higher price was because of a lack of availability in stores). When I got home, I noticed the pods were tasting burnt. I tried multiple pods from each pack and got the burning taste in each one. HOWEVER, when using the pods I recieved from the convenient store I typically go to, I didn’t get the burnt tasted so I know its not my device. My suspicion is that Vape City is selling refilled pods at a higher price, which Juul specifically advises against. I’m super disappointed because this seemed like a great store, but I feel like I definitely got scammed.
Very solid vape shop with a highly extensive selection of juices of varying e-liquid sizes and nicotine intensities. theres always a mod for everyone, from stealth to bulk, standard to cloud chaser, they have it all. stop by and say hi to them, im a regular here so its a really cool shop to chill and vape in. my go to guy is derek, really thorough guy! super helpful. ive been at this store from feb. of last year till now, i dont get my juices or batteries elsewhere!
Amazing shop, my GF loves coming here always learning from the friendly staff and walking out with quality items
New guy couldnt even tell me which were ice or not neither were ice Im a regular and always have a good experience but tonight just wasnt it
I LOVE THIS STORE THEIR AMAZING 😍😘 give val a raise period
I love vape city they have everything we need to enjoy ourselves plus the customer service is always good I love it it’s amazing how much stuff they have for smokers
Came in for the first time and the guy was really nice with knowledge about the products, would definitely recommend!
My go to vape spot in the Houston area! Lots of juice choices and a good selection of cbd oils and gummies. My first recommendation always goes to them!
Keep your reciept. This business does not stand behind their substandard products. Even for e changing defective products. Shop wisley elsewhere.
Great store. They really took care of me and had everything I needed.
The service and employees are top notch. I wouldnt go anywhere else.
Had a great experience they assisted me with the battery I needed.. I needed an ooze battery they had such a vast selection thanks everybody at vape city !!!
If you want to get yelled at by employees for coming in to a 24 hour vape shop at six in the morning come here
Great shop! Most definitely my favorite vape spot. Great selections of vapes and juice as well. They will hook you up for sure.
Emilee was an excellent worker with great service and helped me find everything i needed!
Been coming here for years , after searching for a shop that pays attention to the customers. Great staff and prices!
Chelsea was an awesome help today! She’s an amazing asset to this business!
Shelby was very helpful, informative, and friendly. Definitely will come again.
Joe gave me the best experience , very informative & helpful I will be back soon I loved my experience!!!
Great service. Friendly cashier
If youre looking to get a puffbar or disposable do NOT come here they sell fakes and do not care. They wont even give a refund
Joe was extremely helpful and knowledgeable in helping me find exactly what I needed! 10/5 stars to this place!
Always friendly, knowledgeable & easy to talk to about issues with my vape. I would absolutely recommend going here for any of your vape needs.
I was accompanying someone at this location. I loved the energy and service from the staff, it was amazing.
Matthew is the BEST manager!!!! Give Matthew a raise!! A promotion even!!
Dominque is the best will come back again !
Awesome selection with all new kinds of juices and mods. Also great selection for herbal Vaporizors and accessories.
Great place, friendly staff and knowledgeable.
Chill place friendly staff vape juice flavors at a reasonable price and a good variety
Very happy and very friendly highly recommend
Shelby has excellent customer service I would definitely recommend
Great selection. The staff is professional and well knowledgeable.
Great selection of juices and very helpful staff. My main shop now.
They were out of basic product
Very very helpful staff. Always enjoy stopping by to re-juice.
Super expensive overcharging on some of their products and the lady was not friendly go somewhere else
Awesome customer tressa was very helpful and friendly
A+ great customer service
This is a very vape shop the 2 ladys were very helpful.
The guy was very helpful in describing different CBD and what it does.
Love this place excellent service!
Shelby was great to work with. Super nice
Best vape options and customer service in town. Jose hooked it up!
Nice, clean and have a variety of vape equipment and accessories.
Amazing products and great customer service
Lots of cool stuff just a little pricey
First colony location is perfect!!
Very knowledgeable and helpful in making my purchase of CBD products
Best service. Great selection.
Great store, has the best vape brands
Matthew is the MAN!! ABSOLUTE MASSIVE MALE APPENDAGE ENERGY!!
Good prices and excellent service
GREAT DEALS!!! GLAD ITS OPEN 24/7! 😄😄😄
Great customer service from Noe!!!
Alicia helped me out with everything I needed
Good selection but very expensive.
Nice display. Highly overpriced.
Great customer service
Alicia was very helpful
Awesome store
Great service
Excellent service
N/A
Good
Good selection
Tommy’s chill
Good products
Lots of choices!
When I walked in Heather took the time to greet me and asked me if I needed anything. First thing I noticed was how clean it is. Extremely impressed overall. Wonderful experience. Heather provided great insight on the product as it was my first time in this location. Thank you all so much.
Good
Very good place recommended
24/7 Vape shop!