Sugar Spa and Beauty Bar

This is the worst place to get any service. I was late for an appointment, which was at 4:30 pm, because of traffic and I got there as fast as I could. They charged me in full for the appointment, which I did not cancel at the last minute, and I was not a no-show either. They said they called me, but I couldnt take the call because I was already on another call. When I asked them to consider that I am not someone who is habitually late for appointments and that I have never been late to their appointments before. To that, the front desk person said that they could not waive the cancellation fee unless there were an emergency. I fail to understand their reasoning. I was driving during the office rush hour so it is not my fault that I got stuck in the traffic. I guess unless you die on your way to their appointment, nothing for them is an emergency.

I had a Glow and Go facial with April. It was a wonder experience. Very relaxing Very professional. April explained all the steps as we proceeded through the facial. My skin felt so soft after. I found that my makeup went on so much smoother after this facial. I highly recommend this technician April.

My daughter decided to treat me to my first ever facial and it was AMAZING! Everyone was super nice and since it was our first time, they explained what each products and what its used for! Were definitely going back for sure!

Lovely spa and great atmosphere. The swings outside were so relaxing. The only thing I wasn’t a fan of was the Buddha statue in the massage room. I prefer to keep religion and religious preferences out of a professional massage.

The place is lovely but I had a bad experience with my manicure and brow lamination. The nail polish started to come off after 3 days and the nail artist did not do a good job, she didn’t get the corners of my nails and I got French tips and they were all crooked. Nails artist name was Deja

Got a gift card for my mother in laws birthday. Very nice looking and smelling place. The ladies were extremely. Nice and professional

First visit to the Sugar Spa and Beauty Bar. The staff was friendly and the salon was welcoming and clean. I felt very relaxed in the waiting area before my pedicure. Rachel did a great job, and I definitely will recommend her services! 👍 😃

Ive gotten dip nails done with Sarah a couple of times and had great experiences. Kind and friendly staff, and my nails looked great!

Facial with Kristin: absolutely wonderful!! Kristin was so friendly and truly made this a fun and calming experience. She took the time to read through the pre-visit questionnaire I had filled out and reviewed specific concerns I had mentioned before we started. She explained up front each step that was going to happen, which I appreciated so I could know what to expect. She was not rushed at all and makes customers feel special. Thank you Kristin!

I get my nails done by Sarah Haskins and I cannot recommend her enough. Her application is very smooth and she perfectly shapes my nails. I always get an almond shaped gel manicure and I have never been disappointed. I would only recommend booking in advance because she does fill up quickly for good reason. The spa itself is super cute, clean, and you’re always greeted with friendly staff. I trust Sarah with my nails!

My new favorite nail color! Love them. Owner Amber did a great job. Very professional and responsive to customers.

I always enjoy getting my eyebrows and a regular facial with Kristen. Not only is she very detail oriented, but she checks in with you periodically during the service and listens to any feedback you have. I can tell you that is so welcoming and adds the extra human touch during a beauty service intended to pamper yourself! You wont be disappointed with your experience and I recommend Kristen 1000%!

I had a wonderful first experience at Sugar Spa. Front staff at settings like these can often be intimidating, however the ladies at Sugar Spa were very polite and welcoming. I scheduled the 2 hour massage with Amber (HIGHLY recommend!) and it was the best massage I have ever received. Unlike previous massages, I was able to fully relax during this service and felt like I was receiving the most care I ever have! I left feeling 10x better than I did entering and already booked my next appointment with Amber. Thanks again to the staff at Sugar Spa, you earned a return client! :)

Every person Ive encounted here has been so nice! Massage was top notch!

I’ve been going to see Kristen for facials for the last few years and I can’t recommend her enough! She is so knowledgeable and really tailors her facials to your individual needs. Kristen helped me get my skin ready and glowing for my wedding and I couldn’t be more thankful! Plus, she’s so friendly and personable which makes the experience even better!

This place is perfection! Went here for a massage and facial with my mom, and it was the ultimate day of relaxation. Everyone we interacted with was so kind and accommodating. The spa itself is beautiful, clean, and feels luxurious without being pretentious. I would highly recommend! Also, my massage with Steven was amazing!

I have been to Sugar Spa several times for manicures by Sarah Chappel and eyebrow waxing by Kristen Barkey. Both ladies are SO friendly and approachable, and they pay attention to every detail! Both Kristen and Sarah consistently listen and respond to my skin/nail concerns, and are just so much fun to chat with and be around! Could not recommend either of these ladies or their services more... check them out!

I had a facial and lash tint with Brooke to treat myself before my due date. The spa was beautiful and so relaxing. The room had the most comfortable heated table. The facial included a neck, shoulder, arm and hand massage which was perfect. Would 100% visit again!

Ive been getting massages here for years, and Stephen is phenomenal! Hes so nice, so friendly, and so in tune with what your body needs. He always asks what the problem areas are, and what needs more work. Its a little more than Id like to spend, but I cant imagine going elsewhere.

If you haven’t been here yet, you are truly missing out! I had my first facial ever today with Kristen and it was phenomenal. I can’t wait to return next month for the full-length signature facial! The atmosphere and staff are very polite and know what they are talking about. Kristen explained everything she was doing. Highly recommend!!!

The owner is very accommodating and welcoming. Spa is gorgeous. Staff is always on point and pleasant. Nails done by Amber and Sarah and they are beautiful everytime. Also, EVERYONE must make time for Sugars ultimate facials. Healthy products for your skin and an incredible stress reliever. I

I ONLY trust Kristen at Sugar with my brows and facials. She always does an amazing job! They use high quality products that you can tell nourish your skin at its base. I love coming here and interacting with all of the wonderful employees. Overtime, Kristen (and others) have become my friends and I love seeing them for a day of R&R!

Pink killed it for my wedding makeup! They squeezed all my bridesmaid and myself in after having our appointments cancelled a month prior to my wedding day. They listened to each of us with what we wanted and didnt want. On top of great services, the spa itself is beautifully done! It is a perfect space for getting makeup for your wedding or any event with a group. I highly recommend this team!

Let me start by saying, I have been to this spa many times for pedicures and wax every time the service and staff are great. This time I was the lucky winner of their new facial called a Microcurrent Facial. I have never had one before. Amber explained that it was not like a regular facial and this one uses low voltage electrical currents on your skin. Sounds scary I know, but it was amazing.After it was over, my face felt more firm, massaged, less inflamed and it had a glow. Definitely a difference. The products used were all natural. I would highly recommend this facial for anyone who is looking for a lift/tighten without surgery. Last, I was worried about post facial breakouts and have had nothing. I will definitely be getting another one!

From the atmosphere to the friendly smiles, to the welcoming faces, entering this spa is incredible! The massage may very well have been the best massage I have ever had! Every attention to detail and the areas that needed the most attention were addressed, and I left feeling fabulous! You should definitely check this place out for all of your spa needs!

Scheduled a facial for my birthday and LOVED the experience. It was my first one, and Kristen nailed it! My skin felt great afterwards. I definitely recommend scheduling an appointment with her :)

My husband gifted me a massage and facial here for my birthday. The spa was beautiful, clean, and relaxing. Everyone was so nice. Ill be gifting myself the experience again in the future for sure!

I love coming to Sugar Spa. I come mostly for gel manicures with Pink but got my first facial in years with Sarah on Saturday and it was amazing! Their spa menu is extensive and everyone is so knowledgeable and kind. Not a bad thing to say about Sugar, there is something here for everyone!

Such a great vibe!Friendly and very clean.Ashlyn did the best job on my lashes.Amber was amazing at waxing too.10/10. Would highly recommend.

Lovely experience for nails!! Sarah and Deja have both done my nails and both were amazing, and I left happy. Great environment and positive friendly staff

The first time I went, Pink did my nails and it turned out very nice. The second time was not very good at all. I spent $50 for my nails to be all different lengths, the gel polish chipping after a week, cuticles not trimmed and they dont do the way manicures used to be done with lotion, massage etc.. Will never recommend

Im glad I went here! From the very moment I arrived, the staff at Sugar Spa were friendly and provided amazing customer service. I got my nails done by Sarah and I love how they turned out, I definitely will be returning.

After a 60 minute massage, I have to say that Regina might be the best massage therapist in the North Hills area. She uses an eclectic mix of techniques that shes acquired over the course of her career, and it results in a very personalized, caring experience. Though you should communicate with your therapist for the best experience possible, I found myself not needing to say much as she somehow seemed to empathically zero in on exactly those areas that were troubling me. I dont think I could have expected a better experience, and I now feel like I want to lie under the sun in some field of grass for the rest of the day, soaking in the relaxed state as much as possible.The spa itself is beautifully and thoughtfully decorated as well. I loved the floating fire display hanging on the wall in the extremely comfortable and intimate waiting area. The hosts who check people in, follow up with them, and answer questions were very customer service-oriented, extraordinarily friendly, and just attentive people (in a good way). Im pretty sensitive to loud noises, and I didnt feel like it was a noisy or distracting environment, which is surprising considering how they were able to tend to and entertain so many other clients. Its exactly the kind of atmosphere you want when youre treating yourself.Im very impressed with this place, and its nice that its conveniently located in the North Hills area. I wish it could remain a secret, but it deserves to be visited and experienced.

Mother Daughter facials and massage date! Amazing staff. Went above and beyond to work out the date/time with us. The facility is spotless. The experience was amazing. Definitely going back and worth the price.

Went there with my mom and sister as a surprise for our mom whos getting married in the winter. We wanted something relaxing. This place was fresh, clean, super relaxing and the staff were attentive and very sweet. I felt as though each of us were paired with the perfect person. We each had the farmhouse pedi, which was to die for. My feet are still smooth. While I was getting it, my fingers needed to be soaked in acetone to remove previous dip powder. They are usually individually wrapped. Being that my whole hand was in acetone, This was so very harsh and frankly at $20 to remove it, super expensive. My hands sat in the acetone for the duration of the pedi, probably 20 min. My hands are are still so dried up and rough like sandpaper. I loved my person, she was fun to chat with, but seemed new at the dip, as no electric drill was used to smooth and buff the nails. I have a huge ridge in my pointer and there are spots that are dull on 3 nails. I feel as though this was a great experience and I would definitely go back, but not for dip. Total was $70 for removal and dip and my hands are dry and cracked. Cuticles are dry as well. Great staff super friendly, need some work on dip. Our mom was so happy and had a great experience and time there. That was all we wanted was for her day to be the best. Thank you for doing that for her.

Intuitive and targeted massage!I was given a 60 minute massage gift and what great treatment I received! I get massages regularly and am sometimes skeptical about the therapist that work on me. Steven won me over with his thoughtful questions about my body but, more importantly, his intuitive and intelligent sense of where my body needed attention. He used the reflexology points in my feet to see that my upper back region needed a lot of work. He applied strong, slow and targeted pressure on the knots and tight spots throughout my lumbar and neck areas. Its great to find a masseuse that knows and understand the anatomy and what the client needs. I would book Steven again anytime.

I bought my boyfriend and myself our first couple’s massage as a 4th anniversary gift. We didn’t know what to expect, but were greeted with kindness and professionalism as soon as we walked in. We were made really comfortable without feeling rushed. The cozy and peaceful environment alone was worth the money, and the massage was out of this world. Our massage therapists were lovely and accommodating to our needs.

I scheduled a pedicure with Deja and she was awesome. I definitely recommend Deja and Sugar Spa and Beauty Bar.The place was clean, inviting, and fun. Plus, the pedicure chair massagers were amazing as well.Thanks for an awesome experience!

Went for a facial and mani/pedi. Great atmosphere, and everyone was very pleasant. My facial, was absolutely amazing and I loved that the products were natural. However, my pedicure was much less desirable. My feet felt the same as they did going in and when I left. Which was a damper, being a mom of 2, because I was so looking forward to pedicure. Maybe I just got off day, however I don’t think I will be trying the pedicure again.Facial-5 StarsPedicure/Manicure- 1 Star

Sugar spa is one of my favorite places in Pittsburgh! The facials with Kristen are amazing, the massages are awesome with either masseuse and the place is adorable. 10/10 would recommend!!!

I have visited Sugar Spa multiple times for multiple treatments. Every time I am there I am welcomed by their friendly staff, offered water/tea/coffee, and everything is professionally done. I have had my eyelashes done, hair colored and cut, gel pedicure and waxing. Highly recommend!

Had a facial with Kristen who was amazing! Staff were friendly & environment very relaxing. Already booked my next appointment!

Always a lovely experience! My go-to place for nails and massages. It’s always so relaxing and calm! Very clean and well decorated, too.

What a treat! This place is super clean, inviting, and the staff is amazing. Started with a signature facial. All organic products which I love. They give you a towel wrap and a headband. The table itself has a plexiglass barrier above your face and the esthetician had on gloves/mask+faceshield as well. Very Covid friendly! Then I had a swedish massage (with CBD lotion) that was super calming. Both girls were super knowledgeable asking questions and giving me great tips. Both rooms were dark & cozy with nice zen music and a white noise machine. I was nervous that it would be loud with Studio Raw above but you couldnt even tell! Very calming, I will definitely be going back when I need a nice relaxing day.

I had a massage, facial, mani and pedi and every single service was AMAZING. These ladies know what theyre doing and are so kind and sweet. My massage was the best Ive ever had, hands down. And this was my first facial - which she catered to MY skin - she was sure to tell me every product she was using, how it worked, and how it benefited me specifically. Will definitely be returning back!

I want to start by saying the spa is beautiful and some of the staff are very friendly. However... I had the worst dip manicure of my life and cannot even begin to understand how they allowed me to walk out the door with the job they had done. The manicure took over two hours and I had to immediately drive to a different salon and have them redo it. When I told the woman I could not walk out of the salon with my nails like this, she tried to blame the poor service on me and said I should have told her sooner to fix it. I think what else is disturbing is two staff members commented on my manicure and said it looked great, when it was clearly horrendous (pictures speak for themselves). Also, they do not use any drills to smooth the dip manicure down, only filing boards, which I have not seen from any other salon where I have gotten a dip manicure. I think this place is a scam and I highly recommend you find another salon.

Experience was great. April was excellent. I have not had many facials and she was knowledgeable and reassuring. Check in staff was professional. Highly recommend.

Its very cute and comfortable inside. Amber was my massage therapist and was wonderful! She was warm, calming, and sweet. She sincerely listened to me and my body. I will definitely be back.

I went for a long overdue massage. Stephen was so nice and helped me relax. The room had soft lighting and music, a warm table and the chance for aromatherapy. The only downside I find is that since it is located under another business, you can hear footsteps above even with the sound machine on. I do look forward to heading back for another session soon!

I had one of the best massages of my life from Steven! Came in with muscle soreness all over, and left feeling so much better. He really took the time to focus on all the problem areas I mentioned.

Best facial I’ve ever tried!! 100% worth it!! Can’t really explain how happy I am with the experience! But definitely recommended!!

Pink is the best!!! Love her and her lashwork!! Kristen did my facial and I was 100% satisfied with the results. Wouldnt choose any other spa in Pittsburgh!

Definitely my new nail place. Had an absolutely amazing experience. Looking forward to getting some Christmas nails done in December. Nails were done by Sarah and I will definitely book with her again.

I had a petite facial with Sarah and she was amazing! So relaxing and professional. I will definitely go again!

The best manicures Ive ever had have been at Sugar Spa. And the facials are fantastic: so so relaxing and my skin glows afterwards.

Made a mistake when I ordered a gift for family, but that was just communication. Partly my fault. But staff is extremely polite, place looks like a tiny resort, and I would recommend this place to anyone in the North Hills. Sister was so thankful. She said it was awesome. 😁

I highly recommend the Sugar Spa and Beauty Bar. My sister and I had a pedicure there earlier this evening and the atmosphere and service was excellent. Sarah and Pink were awesome and we will definitely return for more services there.

Lovely experience. The staff was courteous, the ambiance relaxing and the facial AHMAZING. Ill be back.

Unfortunately we did not get to use their services. I verified with website there were dozens of open time slots for a pedicure but when we arrived they said they were completely booked and had no one all day. Even checking right before we went. Lesson learned, dont trust their website ever. Not an organize business.

Sugar Spa is great. Laid back and cozy. Staff are friendly, professional and talented. Been there for facials, mani and pedis. I love it.

I had my makeup done for my wedding by Amber. She did an amazing job. Did everything I asked for. She was super sweet and help me make sure I was relaxed.

A great spa, friendly staff. Highly recommend!

Went in with back pain, and it felt significantly better afterwards. Taylor was great, I’d highly recommend!

Had a facial, massage,manicure and pedicure. Exceptional service staff was professional, respectful. I highly recommend all services the staff exceeded all my expectations.

Found this little gem via Facebook. They got me an appointment and let me just say Steven was awesome. Definitely will be back. Thanks again Sugar Spa!!

I got an hour long aromatherapy massage by Amber and it was wonderful! Highly recommend, especially if youre looking for a local place!

Sugar sugar sugar!!!! In the south that means sweet kisses!!! When you leave the Sugar Spa you will feel amazingly sweet! The girls here are the best!! Warm and welcoming!! You will feel right at home with tender loving care!!! ❤️ Thank you ladies!!!!!!

Such a wonderful gem in the North Hills. Always friendly and accommodating. Services are excellent!

Comfortable environment. My esthetician Kristin is knowledgeable and does a wonderful job at making you feel at ease.

I thoroughly enjoyed the spa facial. It was very relaxing and the facial includes a neck and shoulders massage. I would definitely recommend it!

Steven Perrine gets 5 stars! Great massage therapist☺ The ladies working there are awesome, too!

Trying to get ahold of them to reschedule an appointment — following from their website — phone number seems out of order?

Honestly they are a very skilled and very beautiful shop! This picture is 9 days post gel manicure

Awesome experience and amazing staff! Thanks to Amber and the team for always delivering five star service!

Steven gave me the best massage I have ever had. I wish I lived closer!

Such a relaxing experience here!Everyone was so nice, informative and knew what they were doing.

Got a lash lift and tint. Tidy and relaxing place. Had a wonderful experience, will be back. ❤️

I Just love love Steve 💖 Best massage therapist that I know of.

Sugar Spa is lovely. The staff is friendly and provide excellent service.

My gel manicure peeled completely off after not evern 24 hours of having it done

Great people, always friendly. Didnt have my regular person and Carol was awesome too!!

Everyone was so kind and accommodating. Very clean and relaxing atmosphere. Highly recommend!

April was amazing! Will definitely go back!

❤❤❤this place. Sarah C does great work on my nails!!!

Steven is great! They use cruelty free products

I love this place!! Great service, great hospitality, and I always feel great when Im done!!! Thank you!!

Stephen gave the best deep tissue massage ever!

Wonderful, welcoming & talented staff. Amazing

Friendly staff and welcoming environment! Will definitely be back!!

Awesome staff, clean, lots of polish and service options.

Very kind and helpful staff, clean and relaxing place to go

Sarah C. always makes me feel pampered

Great service & competitive pricing!

Great people and a great experience

Fantastic service, beautiful location!!

Wait to long for services.Overpriced.

Amazing!!

Best facial ever!!!

Amazing massage!!

I 💘 this place!!!