I stopped in to purchase batteries for my Vape, the guy was AWESOME he thought he had a set that he just chrgd up recently so he kept lookin through his sets but couldnt find any that were fully charged, so he gave me a discount since he couldnt find the set n apologized, what a SUPER NICE GUY for goin out of his way n above n beyond to help meI ended up buyin 2 sets of batteries for my Vape
Bought a bottle of juice that was not the store brand that popped its lid the 1st time I used it. Lost all the contents on the counter. All over the counter, cloths, floor, etc. a total freakin mess.So I went back to store and the littleGuy with dog told me since it’s not their brand, too bad, no refund. lol.i told him nicely you owe me a replacement, it’s defected. He told me this happens rarely. Again …what?Please replace this for me. Nope! What? So if I buy a hungry man frozen dinner at fry’s and it’s bad, I have to get a hold of Swanson for a refund? Or a used car where its engine freezes the next day. Too bad sir! That’s ur car. Hahaha. Sucker!! Are you kidding me? lol. I told him over $20 and ur gonna lose me. He told me “that ain’t fair” lol times 1000.I’ve spent THOUSANDS here since Chris owned it. Probably one of the best customers this buildings ever had. You guys are horrid if that’s your policy. My money goes elsewhere.Bring back defective product? Am I child whose word and PICTURES weren’t enough? The entire contents was on me, floor and counter. When I showed him the picture, that wasn’t enough? I’m taking you to the BBB. Yep, over $25 and ur idiotic policies. You’re not taking advantage of me because you’re a small business and couldn’t care less.
I would just like to take a minute and give a huge thanks and props to Chris that works at both avondale and surprise locations. My patronage at this business pre- dates the current owners. When they bought the business I continued to come because Im loyal. That said, now I really continue to come because of that guy Chris. He is so helpful, kind, friendly and is just real. Chris, if youre reading this, THANK YOU!!!! I hope they know how valuable you are to their business.
Everyone here is very personable. I come here every couple of weeks and its nice to build rapport with nice people who remember. Nick always has a great conversation to offer and I find myself spending a good while just having a fun time LOL. Great service too
Knowledgeable folks here. Interactions with customers, staff, and the Chihuahua are great to see. Many deals and new items come in all the time.
Guy working was knowledgeable and super friendly. Definitely would recommend this place to anybody who wants a good experience
The girl working was very nice. Will be going there again.
I went in for my first time and Katie was extremely helpful and very understanding with everything that I was looking for🤗
I have been a loyal customer for about 2 years or so . I have purchased 2 mods and all my coils and juice only from GKs and have always had a great experience until today. I purchased a mod in November and the unit stopped charging. The manufacturer has a 90 day warranty which it is well within, so I took it back to the shop as directed by the manufacturer only to be told there was nothing they could do for me except sell me a battery charger because the purchase was over 30 days old. If a retail shop is selling a product, they should support that product consistent with the manufacturers warranty. Not acceptable in my opinion, and they lost a loyal customer.
Its not a big store, but they always have everything I need at a good price. And all the people are very friendly. Good store!
The employees are knowledgeable and friendly. The store is always clean and they are priced competitively. They stock everything from starter kits to RDAs. Ive never left here empty handed and theyve never given me reason to venture out to any other shops.
I have been coming to this vape shop for months and I am always happy when I leave. Tyler has always given me recommendations on juice flavors. Everyone is always willing to help and really spends time with you. They dont just want you to buy and get out, they really try to get to know you! Thank you GK surprise staff.....
Employees are very helpful and knowledgeable about their products. They offer a good variety and brands. Also offer a discount program with your phone number. Been coming here for years and pleased every time!!
Always good prices, kind staff. Very knowledgeable. I bought the wrong coil by accident and when I went back they exchanged it for the correct one with no issue! Great customer service!
Stopped here to pick up a couple disposable vapes. Im from out of town and didnt know where to go to get some but I found this place in Google maps. The man working was really nice and I paid way less than I would at the vape shop I go to at home!
I was a bit concerned when I stopped in and the coils I bought were different than what I had been buying forever, it seemed like the guy just wanted to make a sale. Well one lasted only a day and the other lasted 4 days which is unlike what my coils usually last. I can deal with the 4 days but 1 really u got to be kidding me. And of course it turns out he did sell me the wrong coils. Thanks allot. I would rather drive super far than go back here!!!
Joel is incredibly knowledgeable about all things vape. Extremely personable and great to work with. The store offers all options from expensive to budget friendly. 100% recommend for your cigarette cessation needs.
One of my long time favorite places. Faces have changed over the years but same great service.
This is a nice chill place. They friendly, helpful and intelligent staff. The selection is great and they have a great in house brand that is flavorful and affordable. It is great for a quick stop or to ask questions as needed.
A bit pricey on juices, and very limited stock of RDA hardware (went in looking for Profile RDA mesh strips, Firebolt cotton and stainless steel wire..only had one small gauge of wire, nothing else... previous trips have also left empty handed on the accessory side, even when looking for popular premade coils) People working there are always nice and seem helpful, but often dont seem very familiar with their products.Not necessarily a store to avoid, but generally only stop there when Im completely out of juice and happen to be passing by.
Great selection of tanks and rdas however i bought two e juices and they werr by far the nastiest i have ever tried. Its actually a joke at my house, friends will try the juice. I have yet to find a friend who likes them. 7 people so far have sampled them. They will just sit in my collection collecting dust until i throw them out. I will not be back.
Excellent service and very knowledgeable staff. Their house brand e-juice is really good as well as the price. They have good specials too. Oh, and Joel....GO BLUE!!! Lol!
Cleanliness of store gets a 5!Friendliness and knowledge of staff.... also a 5.Prices.... well its a business so nothing is free... I would have to say theirs are fair and appropriate.I am new to vaping and as expected I had quite a few silly questions.....but here is the thing, at no point did JOE make me feel silly or dumb. He answered my questions and gave explanation so I would understand. Being that vaping done wrong can produce safety issues this is very important and too often ignored.I am a hands on kind of guy and they offered to teach me how to make my own basic coils.... I suggested he charge for classes, to which he responded my job is to teach more so then sell, so I wont charge... thats awesome.I recommend this pub to all who want to learn about the evolving practice of vape, you will walk away feeling appreciated for your business. Also (more important in my opinion) you will know you can come back any time with questions for this team. I saw more people come in for knowledge than E_Juices.Good job GKs Vape Pub........ I approve ✌
Always friendly, knowledgable and opens earlier than a lot of other stores. This is a great value store with a great selection of all types of mods and juices. I highly recommend GK Vapor Pub
This is an Amazing shop, The employees are always helpful. They just stocked Zombie Thriller which is my new all day juice. Definitely check them out.
Best shop around. I stop in weekly. Never disappointed with products or service. Never fails to find something new from juice to mods and tanks. Prices are fair as well
Asked for a decent single coil rda and the gentlemen suggested the Wasp Nano. He did not try to sell me something more expensive and took the time to show me how to install the coil. Proud to have a vape shop of this caliber in Surprise.
Love this place. They are honest and friendly. Prices beat even online competitors. Shop is clean and staff is very helpful.
Guy inside was cool but completely over priced i purchaseda esco bar witch is disposable you can buy them every where for 17 bucks and there charging 27 juice selection is sub par and there hardware is dated over all 2 stars is a stretch im going to continue going to the closest smoke shop
Friendly staff, helps me find what I need.
Hey it my new place to get stuff for my vape the dude behind the counter it toldy awesome. He just got new customer.
My go to for vape juice and supplies. Great customer service.
Always cards which is a great thing to see for once, great flavor suggestions and quite friendly staff. Google maps has the wrong address (or at least guides me to the wrong side of the building), I put in a suggestion edit for the google maps location, should be fixed upon approval.
These guys know their stuff and are extremely helpful, especially since I an new to vaping! Always helpful with a smile and never treat you like youre asking a stupid question!
Pleasant shop, knowledgeable staff. Nice to do business with.
Decent place. Rather small but they seem to have everything I need
Very chill and helpful
My husband and I love this place. Great staff, products, recommendations and they are always fun to interact with.
Great customer service, knowledgeable staff. Definitely go here for all your vaping needs or questions.
Josh was great, I am new to vaping and he set me up, very courteous and informative. He knows what he is talking about.
Frieda should get a pay raise. Shes the best!
Very friendly place , great service every time I come in. And a great assortment of everything!
I love this place. Their GK juice is amazing. Prices are fair and their rewards program is awesome.
Joel is seriously the best! Been coming here since they first opened and will only go here! Love it
This is the best vape shop in town for sure, very knowledgeable staff and if you actually know what youre looking for and you wont ruin your mod
Simple straight forward flavored vapes for a 47yo man who doesnt want to smoke cigarettes.. large selection of both juice and mods
Hands down the best place for your vape needs. The crew there is knowledgeable and very friendly
Very knowledgeable and helpful staff. They set my rig up for me.
The staff is always friendly and willing to help answer questions
Great staff, always willing to answer my questions. Good prices, and great selection
Always in stock! Lots of juice options and great prices!
Excellent staff, great selection, everyone seems extremely knowledgeable about products.
Staff is always great, they have decent pricing and its convenient for me being in Surprise
Staff is great and they always have a great selection and everything you need.
Staff was helpful, friendly and knowledgeable.
The guys are always so helpful and nice!!This is my go to always!!
Great spot for your vaping needs. The house juices are the best around. Great variety.
Love love love. They know the business and have the best prices in surprise.
Great prices and staff. Love shopping here.
Best vape juice ever, great prices too on everything!
Decent little place... Not a whole lot of options but pretty good regardless.
Great juice and good prices. will definitely be returning.
Ther staff is friendly and very knowledgeable about the products.
They know their stuff, Great vape shop.
The workers here are awesome, super knowledgeable and patient.
Do not favor their in house juices at all. Decent store otherwise
Small shop but usually have what I need and very friendly people.
Always friendly and knowledgeable. Stop by when youre in the neighborhood.
Super helpful staff and Great selection of hardware.
Bad service I bought a defective pen and they wouldnt give me a new one no one shop here
Juice and accessories are overpriced, stay is friendly and helpful
Great staff, fair pricing
Honest knowledgeable and good selection of everything you need
Great deals on coils way over priced mods
Selfie Sunday is the best liquid out there.
Great selection and customer service!
Friendly staff, good pricing.
As always the staff is helpful and very nice
House juices suck, staff are all cool
Friendly, smart and great customer service
Staff was friendly, knowledgeable and helpful.
Not a great amount of choices and environment seemed clicky.
Great selection. Nice people.
They were amazing so helpful
New owners but still good.
Best Vape Shop in Surprise!
I only go to this place to get free samples
Best vape shop in the valley
Good service knowledgeable staff
Great place to buy juice or hang
Great place friendly staff
Fast and always have what I need.
Limited selection of juices.
Great customer service
Best juice around. Hands down
Good customer service
Good vips nice place
The spot
Friendly and helpful.
Friendly
Excels in all