Guys are very friendly, great service. Always greets when you come in, very helpful and knowledgeable, Moses helped me out today and got me everything I need. Recommend them 100%
Tyler is the greatest when it comes to customer service. I drive all the way from buckeye to this location just for the customer service and experience. This guy makes yah day better everytime I arrive. Love this place and Tyler keep up the great work big dog.
Brendon and all the crew at the bell and reems store are always very helpful and kind. I’m bad with names or I’d mention everyone else too sorry guys. Very thankful to have this store that stays open past 8pm unlike most other shops in this area.
Absolutely helpful! Above and beyond service. He knew exactly what vape would be best for me. Very knowledgeable on all of red stars products. Will be coming back every time. My sisters are loyal customers as well and speak very highly of this particular location! Thank you for all of your help! Keep up the great work boys :)
Tyler, Joshua, and brendon are AMAZING! They were willing to help me out when my vape died by loaning me one until their big sale coming up on Aug 31 2024- to Sept 3rf or 4th.They are incredibly knowledgeable with all their products..I mean what more could u ask for. Highly Recommend them!
I have had great experiences with the staff here. Everyone is super friendly, patient with newbies, and not trying to give you a raw deal. Great job, Red Star! Ill be a customer for life.
The staff are very positive and energetic! Great customer service and a fun atmosphere! Great flavors and great environment! So worth the visit!
Ive been there a few times and will never go anywhere else! They are absolutely the friendliest and most knowledgeable people out there. Ask for Josh if you can, he has been amazing. Every time I go, the service is always top notch.
Tyler and Brendan were very kind, knowledgeable, and down to earth. I always recieve amazing service when I go there.
Everyone in the shop is friendly, knowledgeable and very professional.In addition to having quality products from juices to equipment, I find Red Stars prices quite reasonable and fair.I wont shop anywhere else for my vaping needs.Their military discount is an added bonus!
Everyone here is always very helpful. I was sold the wrong coils a few weeks ago and visited here to get the correct ones. They exchanged them out no problem even though I had opened one. Thanks for the helpfulness and for restocking my favorite juice. Cant function without my pancakes.
Red Star vape in Surprise has friendly and professional staff . They are the best and always willing to assist with any questions. Always greeted when I walk in with a hi how are you ? And a smile from the staff . Feel welcome not like just a sale. Which makes my day! Love this store !
Lily was fantastic. I went in because my watermelon vape juice was tasting kind of chemically in my protein shakes. She quickly corrected me letting me know that I was using the product wrong and kindly suggested that I call poison control. Exceptional customer service.
I really appreciated Lilly taking her time to explain everything to my wife and I. She was very knowledgeable is the products that she was describing. Thank you again I will definitely be coming back again.
Tyler was amazingly helpful and knowledgeable. Glad they were open late. Great shop. They definitely earned my business.Update: Been here many times now and theyre still the best!
Love Red Star, great selection of products, great prices, very welcoming environment. Tyler and Josh were so helpful and answered all my questions, made excellent recommendations. Love this place!
Lilly gave me a great experience today! Very knowledgeable and the store was clean and welcoming! Also love the music choice in there!
The staff here are amazing and so friendly! Usually see Tyler when we come in! With all of the vape stores in the area, my fiancé and I travel a little further to come here! If they are out of a product, they always give a good recommendation for something else to try!
One of my favorite red stars, always make sure I stop by when Im in the area! The team is always nice and all of them are super knowledgeable!
Best vape shop I’ve been into by far. Everyone there is super kind, knowledgeable, and always super welcoming when you stop by. If you haven’t been here drop by and check it out. It’s worth it 100%
Is always a great experience! Went in for some coils and was informed about ones that would provide a better coil for the current juice that I am running. Very informative and always friendly!
This is the only vape store me and my friends go to. Everyone here is super chill and helpful. Moses helped me and my girlfriend pick out a new vape and let us try a few new flavors! He was super knowledgeable and funny!
Amazing!! Tyler helped my husband and I and it was one of the best customer service experiences ive ever had! He was knowledgeable, friendly, helpful, attentive, and enthusiastic about the products while not being at all pushy and salesmanish. Love the juices I tried and great prices! Won’t go anywhere else for any vape needs.
Red Star Vapor in Surprise is my go-to spot for all things vaping. Lilys exceptional customer service always makes my experience enjoyable. Shes incredibly helpful and knowledgeable, ensuring I leave with exactly what I need. Highly recommend!
This store is awesome. Tyler is is ROCKSTAR🤘!They always have everything I need and always make me feel welcome here. Best customer service around 10/10 🎉🎉
This is my spot best place to get all vapor items you need friendly and inviting staff. Shout out Brendon keep doing what you do awesome job.
Tyler and Moses are absolutely amazing! My vape I just got was misfiring really bad and without question they replaced! Everytime I go in they’re super friendly and helpful! Best Red Star I’ve been to! Thanks guys!
Just wanted to say that Tyler, Josh and Brendon were super helpful and extremely knowledgeable. Best vape store by far because of their customer service!
Lily sold me a pink voopoo drag e60 when I needed an upgrade from geekvape h45. I am super picky, so she stayed with me for a long time and explained the differences between the two brands. I like this vape a lot and I don’t feel the need to fill it up everyday like I was before. The other people in the store are super awesome too, everytime I come in they’re super happy and super nice. They are very knowledgeable about their stuff and I can trust them to sell me the right items and not screw me over. Thanks guys!
Best smoke shop in town! Lily was very friendly and I got great customer service! Store manager Josh was awesome very friendly! I am very happy customer!!! Thank you so much!!
Will always make the trip to this specific location. Always get helped from Lily and lemme tell you, she knows what she’s talking about and gets me right every time! Amazing customer service and super knowledgeable!
Love love this place !! They are so friendly and very noligable of all the products.. Mr Mosses and Miss Lilly.. Thanks for being awesome.. I wont go anywhere else
Best vape shop in town! Brendan was very helpful in helping me find some new flavors to try! Awesome customer service!
Very well set up. Love the customer service. Next home vape shop.
Tyler and Moses were incredible in helping find exactly what we looking for. Their product knowledge was outstanding! Give these two a raise!!
Super Friendly employees! Had everything I needed and a great loyalty program! Checked to make sure I got everything i needed before checking out. I will be a returning customer!
Brendan was super helpful and efficient when completing my order. Will be coming back!!
The staff here are pretty great. Theres always a friendly greeting when you walk through the door and they are always eager to answer questions and provide suggestions.
The store was amazing super friendly so kind and patient with me going through options and giving me advice on the brands and more Tyler and susana were absolutely incredible
Its a nice place! The people there are genuine and pretty cool!Lily was so adorable and all around great in the short span we talked.I wish I could remember everyone elses names Ive met through out my experience but rest assured everyone has been fantastic
The best Vape shop ove ever shopped at. Theyre service is second to none! Strongly recommend Redstar Vape to anyone who vapes!!
Best Vape shop in Az because of the people who work there. I don’t shop anywhere else for my vaping needs.
Definitely one of the best vape shoes Ive been too. Very friendly and they always give the best recommendations. Im never disappointed with them or their options!
Have had several great experiences shopping here. Tyler is always eager to answer any questions and has recommended many great products.
What an amazing staff! They helped me pick out my first vape & always lead me on to the best tasting house juice. Customer Service is Definite 10/10
Stopped by Red Star vapor to grab a new mod and some juice. Moses was awesome and very helpful. He was very experienced and seemed to know exactly what I wanted.
They are friendly, helpful, and just always willing to listen. I love this place
Love this store. Always get great help from the staff and new things to try!
Went in for a quick stop. Met Tyler.Hes very helpful and knowledgeable.Totally awesome person.
Excellent dudes. Moses was friendly and helped me with all my questions. Will recommend
My first time coming and felt very at ease with Tyler helping me out.Great service and friendly people totally recommend.
The person who assisted me was amazing!! He really provided me with a lot of knowledge since vaping is new to me. The person did not try to sell me anything that was not needed! The staff were friendly and the service was great! The selection of products was amazing and the store was clean!
Best smoke shop! Awesome selection, service and very knowledgeable the guys that work there are the best. Always helpful when I go in very nice makes my visits personable. Ive been going there since they have been open. Dont think twice go to red star.Josh , Tyler , and Moses are the best ever. I will only go to red star no matter what. I will never go any other place.. also Brendan is very helpful they are awesome
I come here pretty often and Tyler is always greeting everyone with a smile and providing great service. Love this place!
This is my favorite vape shop, the crew always takes care if me and their Watasraz flavor is my absolute current favorite.
Great deals, incredible customer service, and unique disposables and juices. Its the perfect vape shop.
I love going here everyone is so nice and helpful and always in a great mood which makes shopping theyre awesome
Great store and staff always very friendly and extra helpful when youre stuck on a choice of juice or a mod
The best smoke shop in Surprise ,The staff is always friendly and willing help.I have never walked away without what I came for ,or had a question about a product.That cannot be said about others in Surprise.
Very impressed. i came in over the weekend and wasent sure what i needed. tyler really knew his stuff. set me up with a quality vape. will return again.
Amazing guys working there! I don’t vape, but they helped answer the questions for someone going in there for their husband :) Very Clean and Organized
Went in blind looking for suggestions for cbd. The crew here was awesome. Attentive and funny. Highly recommend this spot!
As a newcomer to surprise and arizona this place has been amazing Tyler has been a huge help and the store has had everything I need THANK YOU RED STAR
Super friendly and helpful staff. They have a great reward system and good deals as well!
Clean store. Felt comfortable asking questions. Super helpful people! Thank you for great experience, I’ll be back!
The people are so amazing! I always look forward to going in to pick up my next vape and chat with the workers.
Moses was awesome, extremely friendly and helpful, will be coming back for sure! Thanks guys
Honestly my go-to for any vape products. Quality products, friendly staff, and low prices. Buying vapes at other places I could tell what I was buying has been opened before but I’ve never had that problem at Red Star. And they make there own vape juice in house!
Lily is amazing, I missed her this week but I love coming in when she’s working!!Update: Lily is still KILLING it, love coming in when she’s working, she’s always really welcoming and fun to talk to!!
Tyler and Moses are very outgoing guys always happy to help with any questions and very good vibes all around thanks redstar vape
Great place to buy, they have a point system, great staff! My go-to shop no matter where I am!
Big selection. All the people there are great, super chill. They drop new flavors all the time and the in house brands are cheap. It’s always a pleasure to see any of the employees, but Moses and Ricky have really stood out and been very helpful. I shop pretty much exclusively here for a reason.
Amazing customer service!! Friendly staff!! Will definitely continue to be a customer!!
Fantastic place. Came down to Arizona for the holidays to visit family. Red Star has all the juice and Pods/coils that I used while I was in Florida as well as Chicago. The staff here are extremely helpful as well as friendly and they know their stuff very well. If I could give them 10 stars I would. 100 percent will be coming back for juice and pods before I leave AZ.
Easily my favorite vape shop, always great customer service!
I’ve been to quite a few different vape shops and Red Star is my favorite. They are the cleanest, most organized, helpful, and professional shop I’ve been to. Tonight I dropped in again and Josh was very helpful and polite. I cannot over emphasize how profession the staff is. I’ve been to quite a few different vape shops and their staffs okay, but Red Star is the best.Update: Rickey is super helpful and awesome to work with!Another Update: over the last few months, I have had Tyler help me, and might I say, he is like sunshine! Every time I come in he is always smiling and greets me with enthusiasm. This world moves so fast and people can be so grumpy... but every time I come in and Tyler helps me, just our little conversations brighten my day. He is always so patient and helpful too.
Love shopping here. Cheapest rogues and Zyn prices out there and Tyler is always awesome!
Really friendly staff. These guys have helped me out for the last 3 years that Ive been in Surprise. Every one of the gents that Ive ever bought a mod, juice, or coil from has been kind and informative. I would only recommend these guys. Theyre hidden behind Kohls.
Absolute favorite vape shop! Been coming here since 2014 and always a great experience!
We love this location! Weve been going here for over 3 years and they always have everything we are looking for in stock and the staff is amazing and exuberant! Ricky, Josh and Tyler are knowledgeable in their products and are so helpful when trying new things!
Always amazing, friendly, and quick service!! Love coming here on my days off to get my nic for the week ❤️
First time in this store. Tyler was awesome and got me everything I was looking for and more. He made a few recommendations for some house flavors, Im looking forward to trying them.I will definitely be returning.
Moses really hook me and my girl up with helping us find exactly what we were looking for!!!
Love this location always very helpful and super kind would definitely recommend this location to all my vapor people out there
Super friendly employees! Excited and helpful! 100% will be going back to this location
Fantastic customer service, the employees are very knowledgeable and friendly. They have an awesome reward points system. Ive been using Red Star for four years now and have never been disappointed or had a single negative experience. I highly recommend.
Moses is a super super cool and helpful dude! helped me pick out the perfect dispo!!
Friendly, Josh was awesome! It was my first time in the shop, and they were very nice and explained things so I knew what I was getting! I will definitely be back!
Always have what Im looking for. Super friendly
Been coming here for the past 3+ years and have never had a bad experience with the associates working there. Always up beat and extremely polite! Just had an instance where I bought a new flavor of juice that I wasnt a huge fan of and went back and let them know. They allowed me to swap it out with my normal go to with no questions asked other than how much juice did I use? Great customer service and best shop in the West Valley
Great store. Sean helped me today but everyone has been extremely helpful.Edit - I’ve been to almost every vape shop in the area. Their dispo juice is hands down the best juice out there.Great staff. Very knowledgeable on the devices.
Staff is always friendly and helpful at the Surprise location. I always feel welcome when I walk into the store. They are always able to answer any questions I have and are knowledgeable about their products.11 months later: I would like to say that after being a loyal customer for years now, the customer service is still as amazing as it was when I made my original review, if not better. Staff is always friendly, helpful, knowledgeable and patient.20 months later: I still can not say enough great things about the staff in this store! I come in about twice a month and each time I am greeted with a friendly smile and great attitude. My questions are always answered and they are always knowledgeable about new products I am interested in.
Update: it’s been almost 6 months since I moved to Surprise and I haven’t gone anywhere else. Thanks for always carrying the best selection and giving me recommendations when I’m ready to change up! You guys are great!Recently moved to this area and needed a new shop. So glad I came across Red Star. The employees are friendly and helpful every time I visit and their selection is HUGE. I don’t go anywhere else now. Thanks guys!
Red Star is a great vape shop! They have a super friendly and helpful staff as well as a great selection of vapes, juices, and disposables!
Great customer service, well stocked and communication is top tier.
Moses and Tyler are amazing! We refuse to go anywhere else!!!!! Thank you guys for being the bestest!!!!
Tyler was amazing. He helped me pick a pod and flavors. Educated me on all of my options. Flavors and how to save $. Amazing costumer service. Thank you!
I absolutely love this place! Every time I go there I am amazed at how knowledgeable the staff is! They are personable, kind and funny. The don’t mind answering my questions. And never make me feel stupid for asking. What a fun group they are. It’s the only vape store I will go to.
Really great staff. Lily was very nice and helpful. Always good juice!
AMAZING AMAZING AMAZING. Just moved to the area and Im so relieved to.find the perfect place. They have everything I could possibly want to choose from and the service is second to none with them. I had Moses and Josh take their time and make sure I left there.properly sorted out.
Moses was a huge help, along with his co-worker Tyler! Both dudes helped a ton!
Thank you Brendan for all of the help! Yall are truly the best ❤️
I would have given 5 stars, but the pricing of the product is just a little too high.
Red Star vape shop in Surprise, AZ has always had top tier products, clean and organized shelves, and most importantly top notch service and friendliness from each and every employee. I would never consider going to any other vape shop in the country. A-1 five stars doesn’t do this business and employees justice.
We have been going to this location for quite some time, and they are so great at this store!! The staff are so knowledgeable, and very helpful. The store is ALWAYS very clean and organized. I love that I can just tell them what I need and they know exactly what I am talking about. On one occasion I bought a box of coils and got home and after opening the box and one of the coils I realized that somehow I was given the wrong item, I went back and the staff was very apologetic and swapped the coils for the right ones even though it was opened! They were more concerned about me being happy than losing out on the sale of a coil, that was enough for me to stay a loyal customer going forward, that will not be forgotten!!! They also have a great selection of juice as well as vapes, lots of girl colors too (us girls like the pinks and purple vapes 😉) i will NOT be going anywhere else!!! Red Star in Surprise for the win!!!!
Tylers upbeat personality and exceptional customer service left me feeling on cloud nine! His positivity is infectious, and I left with a smile thatll last all day. Tyler is seriously the best!
I’ve been going to this place for over a year now and I love them. I won’t shop anywhere else. Everybody that works there is knowledgeable and super friendly. Thanks red star for helping me quit smoking and for being awesome like you are.
Red Star is the best! Lily is so great she always he lps me find what I need 🤩 🤩
Josh and Tyler thank you guys so much for all your help today!!! I came in with the glass on my tank broken and they cleaned it and switched it for me so fast. I was in and out. Thank you guys so much! Definitely recommend this place. my husband and I have been to quit a few smoke shops but 100% recommend this place. Staff is amazing And super helpful!
Was in and out pretty quick due to researching what I wanted in parking lot. But, I was very happy with the selection of tanks they had available. To add, I was very impressed to learn they carry replacement glass for all dif tanks... I dropped my Valyrian 2 pro A while back, busted the glass and it sat dorment for months.. Now she is.back in action thanks to Red Star!! I learned about this vape shop from a very good friend. Took me a bit to actually get to the shop to check it out. My guy was on point with the recommendation.. This is my new go to place for all my vape needs.. Thanks again!! Lol actually need to run over there right after I leave Auto Zone to pick up a new mod.. Lost my main 1 2 days ago!! OOOps! Lol Stay up Red Star. 1.........
Tyler was very friendly and helpful, thank you so much! Highly recommended!
Super friendly and helpful!!!!!! Stopped in again and Alex was amazing. This is the only vape shop my wife and I got to. Yet again another great visit today 7/29/24. Keep up the amazing customer service!
Rocking staff!! Always helpfull and joyful to come in and get products!!!
Called Rickey over the phone about my girlfriends sigeli mod to see if they had a replacement part, they did not unfortunately, but Rickey helped my girlfriend with suggestions of a new tank for her mod and she was set! I want to personally thank Rickey and that red star vapor location for being the best one Ive been to, and Ive been to a lot of red stars; so thanks again Rickey for helping her and getting us set up with some bombastic juice flavors! We will definitely be back!
I walked in and immediately was greeted by Josh. He was very, very helpful in trying to find the right juice. He was so patient and gave every answer to the question I had about so much information. I would recommend this place to anyone who is looking to find a perfect place to find what your need is. Thank you, Josh! Life time customer 100%.
Just came back after 2 yrs. 5 stars back then and 5 today. Moses, staff member, helped my friend and I out with some new disposable vapes. Their bispo brand is top tier and has 9k puffs. The frost dragon is my favorite so far. Great customer service, quick and easy 😁
Easily my go-to vape shop, super chill people and great selection! 🤙🏻
Went in today and worked with Tyler. Walked out with a new Vaporesso Luxe XR Max on his suggestion, and I LOVE it. He gave me great advice about wattage and coils (I’m old and didn’t understand ;) ) and he was right! It tastes better and I get a more satisfying cloud. Tyler is a great guy that not only helped me, but he made me smile and laugh, too. Thank you, Tyler!
Helped by Tyler today at Red Star to get my Novo2 pods and Dispo juice. Super nice, super energetic dude and very helpful. Positive energy brings back customers like myself. Ill be back!
I absolutely love this shop! The guys are awesome and friendly. Best part they never pressure you for an upsale, and they are always helpful.
Red star emoyees rock they are so amazing and knowledgeable.
Red star is my go to for vape products. Rickey helped me this last time and was great, had the info I needed and was super friendly. Rickey was great but Ive been here multiple times and no matter who you get they have always been great.
Tyler, Josh and Ricky are always so helpful! As someone who isn’t knowledgeable about the different products they are always so willing to answer all of my questions and go above and beyond for me! It’s been so cool to see this company grow so much over the years!
Great staff I have been coming to this location for 4 years
Josh is the best. Thank you for guiding us tonight into the new mod for my wife. We have been coming here for years and always have always had the best service. We will never go elsewhere
Very cool guys and experience I recommend. Moses was great!
By far the best smoke shop I’ve ever been to. Lily was amazing helping me choose the right vape. Great price, great vapes, great customer service, all around FANTASTIC!!
Super friendly! great selection :)
Update! The new flavors are great!!I was looking for a new vape, didnt really know specifically what I wanted but knew what I didnt want. I went to this store because the internet said they had the coil my rapidly disintegrating current vaporizer used (and we all know, the internet doesnt lie). I figured at the least, I could get a coil for my old puffer and possibly get names of models to Google later. This being my first visit to RSV I was expecting the usual eye roll and spew of random wattage/air flow/power usage information from the guy behind the counter. I fully expected to leave frustrated and (double fingers crossed) with a coil for my dying vape. My experience was the complete opposite of what Im used to. I walked in and was happily greeted and listened to. Thats right, they both listened and the coil I need was brought over. Then, based on what I didnt like a suggestion was made on a new vape I ended up also buying, along with a new flavor of puffer juice. I left very happy with my purchases but realized I didnt get the name of the guy who helped me. I get home, fill up my vape and puff away. After 3 puffs I get wicked heartburn, a headache and waves of anxiety. I drink some water and lay off and feel better after a little bit. I changed the coil in my old vape and puffed on that (using the juice that was left in that tank) the rest of the night. The next day I tried using the new vape, only to have the same issues. I cleaned out the new tank, removing the new flavor and filled it with other juice I had and resolved that the new flavor wasnt for me and set it aside with the box and receipt for the new vape. A few days go by and the new vape is great. Then about a week into use I start getting a vaporizer short message on the screen. I pulled out the tiny book with microscopic writing from the box and look for trouble shooting but dont find anything so I Google it and find recommendations to send it back to the manufacturer and wait 4-6 weeks and hope for the best. I was sad but something told me to take it back to RSV and pray a new battery will fix the issue. I also took the juice back. Now THIS is the part where I was really pleasantly surprised! I go in and Ricky listened to me and asked if he could help. He didnt say, sorry to hear about your bad luck; make better choices, now pound sand or buy something. Which I was honestly expecting because Ive been told that before, not at RSV but at other stores. Turns out I just needed a new battery (which they had in stock!!) Finally I told Ricky about how the new puffer juice flavor made me feel and asked if he had any suggestions, based on my fruity preference. He not only suggested my 2 new favorite flavors but he also cleaned the bad flavor from my tank, and filled it up with the new flavor that I love. Red Star Vape has restored my faith in customer service and possibly humanity. Thank you first guy and Ricky!!!UPDATE: This is one of my happy places. No matter whos there, Ricky, Tyler, and now Lily, I always leave with a smile and feeling better. All of you guys are AWESOME!!
Taylor was super helpful and has great people skills. Thank you for being informative and explaining your products patiently. The vape is amazing 👏
Fantastic selection and service. Always a great visit.
Wonderful staff always happy to chat and help you find exactly what youre looking for.
Super friendly, awesome staff. Good selection of devices and juices. Helpful in the times I have needed help fixing something or finding a good replacement. Overall, have yet to have a bad experience at this location.
This Res Star is awesome. They are so helpful. I haven’t ran into one employee that was not outstanding. They answer questions and suggest the best flavors! Its about a 40 minute drive for me but so worth it. 10/10 nah.. 100/100. You guys rock.
Great Location! Everyone is so friendly and helpful! definitely would recommend if you are in the el mirage or surprise area. Mosses was especially helpful today when i went in for juice!
Moses and Tyler solid dudes who helped me out with a bottle that was mislabeled can’t stand iced juice and one of my go to bottles that I vape is not iced. Went to buy said bottle and it was iced these two dudes. Verified it easy exchange no charge, no questions asked easy fix, and why I always go to Redstar because they take care of their people with good prices too on devices
Tyler was amazing! He helped me out late at night and made the experience amazing. Will definitely be back!
I love this location, they are always very welcoming!josh and tyler showed me a way to test out new juices to help me decide what i liked :)black razz ade is 🔥🔥
Great customer service and great sale prices!
Jordyn is awesome! Very knowledgeable and extremely helpful! Got me set up with a new flavor that I am loving! She definitely deserves a raise!
The guys at the Surprise location are always so friendly & help me with any needs. Josh always happily answers my questions & makes my experience a good one!
The location is truly the BEST! Everyone at the litchfield and Bell location ROCKS!
Always have a great coming to red star and everytime I’ve been in Josh D has helped me and he’s fantastic, has great customer service skills, and always super friendly. Definitely enjoy coming in here.
Very helpful Tyler us a very freaking dangerous sales man I mean this in the best way possible. Well knowledgeable and very helpful... Josh and Ricky.. were also helpful in when we were there ... great place
Tyler was the man tonight I dident know the flavor I wanted and hooked it upppp
Incredible staff—super nice, incredibly knowledgeable, and their recommendations are always spot-on.
This red star is awesome. The staff is always friendly, Alex is great to deal with. Hes super polite and has good knowledge regarding red start juices. Everyone at the store is awesome. Not to mention this store treats their veterans very well!
Absolutely love this smoke shop, super chill vibe and super clean. Tyler is very knowledgable on the product and guided me in the right direction while choosing my juice! 10/10 recommend!
The only vape store you need. The staff is great. Hi Shane congratulations on your promotion. The right mods, coils, tanks batteries and everything. The sauce selection is vast. Go here and skip the corner tobacco stores if you are into vaping.
Great selection of juice, wonderful and knowledgeable staff, and a convenient location
Amazing staff super friendly and helpful! Really wish you guys would pick up more of the country clouds juices... C.B.P is AMAZING but Ive been wanting to try B.C.B.P (Blueberry Corn Bread Pudding) for the LONGEST TIME! PLEASE PLEASE PLEASE inventory more of the cornbread lineup from Country Clouds!
Great place to swing by very awesome people
Love the staff here. So friendly and fun.
Great staff. They are always helpful and pleasant and knowledgeable. Store is clean and easy to find items. Again, amazing staff. Love coming to this store and the prices are very reasonable, always have what I want. They have a rewards program and the points system for that program offer great deals as well. But most importantly the staff is incredible. Great team at this place.
Great place to shop. Employees are the best
I cant believe I havent left a review until now! Ive been buying my vaping products from various Red Star locations for 8+years. Ive always liked their store layouts, inventory and most of all their staff. Their house juice is not only awesome its quality I have been able to trust through the years. Be blessed!
Tyler helped out this fine day, Red Star is my go to, and Im never disappointed. Good to see a couple new faces behind the counter as well.
The team here is awesome , very friendly and kind
Staff is super friendly and helpful. They are very knowledgeable about their products and always have great recommendations when youre unsure what to get. Although they arent the closest vape store to my house, the drive is well worth it.
Absolutely amazing service! Everyone is so nice and helpful. They will help you find the perfect product and never rush you. I can’t imagine going anywhere else after finding red star
Walked into the shop and welcomed immediately. Shane and Alex both were extremely helpful with sharing their knowledge on alternate options and new flavors. Very professional, polite, and attentive to the customer’s needs. Highly recommend!
Shane was absolutely PHENOMENAL! I was coming in to get my first vape and Shane was extremely kind and knowledgeable, recommended some amazing products to me. I am so impressed with his service and knowledge and really felt welcomed while I was there. I will definitely be coming back!
The staff are always super helpful and have what we need whenever we come in. Been going here for years and never disappointed. Moses was very helpful today!
Had a really good experience at this location. Trying to quit smoking so I decided to give vaping a shot,glad I did. And super helpful nice bunch of dudes that work there! Will definitely be back!
The most friendlies people work here. Always helping you with anything you need. They answer all your questions and they dont mind digging into boxes to find what youre looking for if its not on the shelf. Also, they let me bring my puppy inside so he didnt have to sit in the car and cry. All around I love this place and the workers.
They were awesome super nice helped me pick juice and the coils for my device and recommend them highly.
My boyfriend and I are regulars here, so much that all staff remembers our orders every time. Always welcoming and able to help/fix any problems I have. Rickey and Shane are our favorites! Super cool and pleasant, we usually get stuck in here just talking if theyre slow. If I ever move from the area, I will continue to keep driving the distance specifically for the service I get!
I was in the shop off Bell out in Surprise today and had a great experience! Alex was super friendly and helpful. I wanted some new juice but forgot my glasses and can’t see enough to read the flavors, he seemed happy to list off a bunch of them until i found one i wanted! i have found that this isn’t always the case, fairly often i feel like whoever is helping me gets irritated with this and i end up just settling on something too quickly so that i can avoid feeling like i a pain. I will for sure be going back next time i’m in the area!!
I have been going here for years and have always had good, knowledgeable, and friendly staff as well as great prices.Most recently I went there to buy a new pod mod and was helped by a great staff member named Alex. Love my new mod thanks again Alex and Red Star.
Josh and Alex were amazing!!! I’ve been all over the valley and I’ve seen it all as far as customer services go. Alex, thank you for changing my gross over processed coil for me! I REALLY appreciate YOU and how I DIDNT have to even ask! He offered! You rock guys!Brittany
I go here all the time they have the best varieties of vapes and excellent customer service. Tyler was most knowledgeable and helpful!! I highly recommend this store.
I went to 5 other vape shops before Red Star to find a specific kit. Red Star went above and beyond reaching out to see if they could get me the kit keeping me up to date on if they found one I wanted. When they got it they held it for me till I could pick it up. The customer service was amazing and I would go back again.
Just bought myself a new kit because my old broke and they were very helpful
Great staff they are super friendly and are welling to help no matter what question you have. An amazing place
Im editing my rating because last year I didnt write anything, I just gave 5 stars. In the few years Ive been going to Red Star they have been awesome, very knowledgeable, nice, patient and helpful! I go there when my stuff isnt working right, (one time I clicked my mod 3 times and freaked out because I couldnt get it back, all I had to do was call and they helped me.) Ive always received super great service from Rickey, Captain Kirk, and Jordan. The kid yesterday was great but I didnt know his name. Keep up the great work
Incredibly friendly worker, Moses, helped me find a really good flavor on the Geek Bar. 100% recommend this location for any future vape necessities!
Been going to the surprise location pretty much since it opened and have never been disappointed. Staff is awesome and super helpful and the dinobites is an awesome juice
Amazing vibe & energy! Assisted by Tyler who was very helpful & enthusiastic! Josh was also there :)
Kirk and the rest of the guys are the greatest. Thanks for always making my experience top class when I show up. These guys have awesome knowledge of all of the products and can help with any problem or concern. I will continue to return to this shop for as long as I live here in surprise!
Very friendly and prices are good
The best spot Ive been to in Surprise. Great options for vapes and juice. Including really good in house juice especially if you want higher then 6mg they have it. Alex who works there is really helpful. Check them out.
Best shop in town!! Such a great crew here! And I must say, that NFC tho 👌🏼
I have been to just about every vape store in Surprise and even some in Peoria. I cant ever seems to find a shop that is consistent and that has good people working there.Thankfully, I can now say that Red Star Vapor is my new go-to shop. I needed help with my broken tank glass and Alex and Shane were both eager to help me with my issue. The shop has a wonderful selection of juice, coils, etc. The guys were happy to suggest juice flavors for me and made me feel like a valued customer. Thank you Alex and Shane for being so friendly and helpful.
Every time I come into the shop I’m greeted immediately. Any questions I have get answered every time. Every person I’ve been graced with meeting has always been super personable. Thank you all for great service every time!
Love this location, it’s our go-to vape shop. Staff is always friendly and knowledgeable. Alex helped me today, got exactly what I needed. Bonus is you earn reward points that you can use towards purchases, no need to go anywhere else!
Shane and Alex are awesome! They hooked me up with everything I needed...introduced me to a great new flavor! Its nice to go into a place and be able to have a nice, positive interaction! Ill be back for sure. Thanks guys!
Even though this location is further from me than others the employees here have amazing knowledge and are the friendliest you’ll ever come by. Ricky helped set up my first rebuildable and walked me through the whole process. Couldn’t ask for better customer service. Recommend this place over any other hands down. You will not be disappointed.