I bought an item on sale and walked out without realizing I paid full price.I went back to the store and they fixed everything and were so incredibly nice and helpful through the whole process.Great weed selection, even greater employees.
They way overcharge claiming that its because of how taxes work in California. Wanted a vape cartridge priced at $30 or so, ended up paying with debit around $60. Went to another place and paid with debit and got the cartridge for vastly less. Theyre lying and pocketing big profits. Cant avoid this place enough. Ill never be back
Rip off central:Came here to buy a $22 CBD product. After taxes, was explained it comes to around $30.So while im paying with my card, the sales guy is like, “oh did you know we have to round up because we cant do uneven card sales” So they would charge my card $40 and then give me $9 change.And THEN, they charge you $3.50 mechant fee!I said forget it, and I left. I never been tried hustled like that anywhere else.Definitely not a money laundering front!Do not recommend.
Absolutely horrible and disrespectful employees. They were so high or on drugs. Couldn’t communicate or provide basic customer service. Rude and each employee would send me to another employee when they couldn’t answer a simple question. Two employees denied me service before the stores manager was able to help me and provide me with basic customer service. I ended up getting to make my purchase but it was after 15 min of confusion and disputing with the high employees that were acting so confused and disoriented. Avoid this location at all costs. Complete mess. I’ll never come back to this location ever.
Tried to make a delivery purchase, all of their delivery slots were full today(completely understandable). So I asked who they recommend I call and they refused to give suggestions over the phone. Horrible customer service
Really great selection which is this places best quality. The Apple store feel can be a bit much, I prefer the shops that feel more local and slower paced. Prices are comparable, though I have encountered more deals and brand promotions at other dispensaries. Staff is knowledgeable and provides good recommendations, but know your budget because nothing is cheap.
Absolutely the nicest people who have helped me tremendously since I quit drinking to help me stay within my guidelines as a sober from alcohol person but still be able to relax using CBD
I do not recommend anyone going to this shop , they sold me a ounce and the weed looks horrible , I asked if I could switch the product but he said something about California which didn’t have nothing to do with the packaging still being closed , I am highly upset with the way they are running this store ! And the manager sucks .
One of those places that has left a lasting, good memory in my heart. Everyone in store was super friendly and helpful! Loads of choices at different prices. Im so happy I came here, one of the girls, London, just bought my car and helped me out in so many ways. If Im ever in America again i am coming back here!!
Came in about one week ago, awesome dude named Corey really helped me out. I had many questions and needed guidance for product selection and he went above and beyond to answer and help me out. Excellent experience and most definitely will be returning. His recommendations were on point and I am happy with my selections. Thanks a lot Corey & MedMen. 👊🏻👍🏻
Even the door guards are alert and friendly! I already have a favorite saleslady. She helps me find the best product for my inflammation issues. She explains what the difference between the variety of products. Excellent customer service from saleslady London and other trained and informed staff.
This location is always a pleasure to visit. The staff is always very helpful and enthusiastic regardless of what Im shopping for and the products are top notch. My only complaint is that they dont get enough super silver haze flower as it regularly sells out- but thats ok, plenty of other options to choose from.
Delivery made me never want to use them again. Waited over an hour when I received text that driver will be here in 14 minutes. I shouldve just canceled the whole thing but after calling to complain etc driver was another 5 minutes away, kept waiting, wrong address put into system... terrible first and last experience here, although the driver was friendly when he finally got there.
Immediately walking into this store, I was greeted by friendly and welcoming staff. Everyone here is so kind and readily available for any questions. Phillip was extremely knowledgeable about every product and he helped me find exactly what I was looking for, all while making this the most comfortable dispensary experience I’ve had. I will definitely return to this location!!
Visited for the first time today and love this store! Friendly and helpful staff- especially Laura (or maybe it was Laurel) - she had so much product knowledge and helped me find things that I wasn’t even looking for but sounded great! I’m so excited to try all of my new goodies and look forward to visiting the store again
The reason Im giving this a 3 star rating is because of the quality of the flower, not the quality of the service or the dispensary its self. I got an 8th for $45 after tax it was around $65. I didnt mind paying extra for the quality. However, the flower I received was dry, had no smell, had no flavor, and only gave me a slight head change for 20 minutes. Im very disappointed and I hope no one else goes through the same thing I did. Completely wasted my money. Thank you for the budtenders and your great service !
Visiting from KC and was super impressed! Staff was extremely knowledge and friendly. Not only recommended great products in store, but recommended places for us to visit and things to do in the area while were here on vacation. 10/10 would recommend. 👍
Be prepared to pay 23% sales tax for whatever you get! 8% state, 15% excise. My order was $200 and I paid $250. Apart from the price (of which they graciously let me know about beforehand), my experience was pretty solid. The sales staff were all super friendly and helpful. The way the place is organized was confusing at first but once the sales staff explained to me how everything worked, it was pretty easy to navigate and discover the different kinds of bud I was looking for. 50+ strains to choose from. Vegan edibles. Great quality hash. Everyone was so nice and patient. Pricing is fair... but that tax is going to kill ya. Blue dream and CoD time. Kill confirmed. Collect dog tags to win. Lets goooooooooooooooooo.
Been here a few times. Good selection of vape cartridges. I had one not work for me and they gave me a steep discount on a new one. I guess they cannot exchange product due to the law.
My fiancé and I are new to California and recently moved to Venice. We have been to MedMen about four times and each time Bart has helped us. We would not go anywhere else. He is so knowledgeable, helpful and takes his time explaining the products. We are closer to the store on Abbot Kinney, but only go to this location because of Bart. He takes great pride in what he does and is truly helping people. Angie
First time there! It was very clean and had alot of choices. Got in and out very fast,everyone was friendly...I gave it a 3 star because I was not aware of the 15% Excise tax AND state tax. Also most clinics give you a goodie bag and something free for first time customers.
Bad costumer service. it was my first time ( i know nothing about all this ) and i was bothering him with my questions. did not even tell me about the flavors so discovered home that i had a berry flavor. when i asked the differences between the different brands he said : well nothing you know when you smoke you smoke ... ohh ok thank you for the info. i wanted my first time to be special. i got it .... but in a bad way.
Called ahead for live resin cartridge and they said they have many to choose from. Get there and they have NONE. Evidently inventory person doesn’t know diff btwn distillate and live resin. Bc we were traveling, we decided to settle on a distillate pen. Trying to pick one of those out with the condescending staff yelling inaccurate things across the room is not my idea of a good experience. I finally just asked for the top shelf cart. Bought the most expensive one they have and it makes us cough like we are dying every time. We threw half of it away when we got home to CO where there is quality and clean product. Cali could learn some things from CO but their condescending tones make it clear they aren’t willing to learn. PLEASE get some good product and knowledgeable employees.Also, required us to give WAY too much personal information to shop - this is disrespectful to customers - it should be optional.
If you have an order online for pick up and est time is before 9am, expect to wait. They open at 9am + prep..
I went into this location last night and Austin was the best! Not only was Austin super professional & friendly.. He recommended a product to me after I told him I was having trouble, it was EXACTLY what I’ve been looking for. I’ve tried many of different dispensary shops as well as different Med Men locations, this shop is hands down my favorite.
This place is very flashy looking, but does not have a nice customer experience. There are no prices marked on any of the wall items. Any time we wanted to know the price of something, we had to wave over an employee to scan it. The employees were not very knowledgeable. My little brother knew more about the science behind the items than the employee we talked to. I also did not appreciate that MedMen requires you to create a profile with them to purchase something. They scan your id and record all of your personal information along with your purchase history. Weed is still federally illegal, so I do not want to be on a list!
They were great my first visit, and have really had poor customer service and selection the past few months.I called looking for Breez mints before driving out, my first call, was immediately hung up. I called back the person who answered said “yeah we have those in stock, and the spray” I specified I was looking for the Red mints, and he twice confirmed they were in stock and they “have plenty of them” I tell him I’m on my way. Get there, the door is blocked by an employee chatting with security, and two more employees leaning on a table, backs to the door, chatting, there were several other customers in Store, being ignored by employees, because I guess on Fridays, customer service is an option. One woman came in, grabbed what she wanted and was waiting for over 5 minutes at the register for someone to tend to her. I had asked one of the table leaners, about the Breez mints, he said “yeah, they’ve got a spray now” I explained I was looking for the mints and had been told over the phone they were in stock - he went to the back and spoke with the woman behind the glass, then a third employee joined their conversation, and the three of them were just chatting, for several minutes, the employee then Returned to me stating they had the mints, but they were not processed yet, and they can’t sell them, I asked when they’d be processed, and pressed that the phone answered claimed they were in stock. He shrugged his shoulders and said he didn’t know, and asked who I spoke with, they didn’t identify themselves, but whomever answered 10 minutes or so ago- and he then offered me a discount, next time I go in. I said I wouldn’t be returning since their selection was poor and their service was worse, drawing attention to the woman at the counter, still waiting for someone to ring her up, and how MedMen is supposed to be the Gold standard for weed shops.
Great staff, super easy to browse selection. No pressure and for once every thing is not behind some crazy counter. You can actually pick up and look at what your looking for. Would recommend this place hands down!
One of the staff, her name is Taylor is amazing. My wife was recovering from cancer, and Taylor suggested several things that would help her sleep. Whenever I go, she is always asking how my wife is doing and suggesting new things that she thinks would be good for her.She is the reason I go to that specific Medmen on Lincoln
Im a great customer. Ive spent at least $1k in there in less than a year. Waited outside 20 mins. Got in to pay and they wouldnt allow me to use my credit card..because they reached their limit. Never heard of this. So I just spent 45 mins in the store for nothing. Unorganized. This is the 2nd time Ive been inconvenienced. And their flowers are just ok. Seriously Ive never smoked their product and said wow thats was some fire!! I only go to MedMen because they take AMEX! No apology for my inconvenience from mgmt, he just shrugged and kept it moving.
I came in to get something that would give my 90 year old mother and appetite. The salesman there was very knowledgeable and really sweet and he helped me out buy showing me what pills I should buy for her. Thank you so much
If you must go to MedMen try the Abbot Kinney location (although there is no parking) ,NOT this one.There are only a couple floor people here that are knowledgeable, but for the most part they are winging it. Besides pushing the product they want to dump (for good reason) , the main reason is the attitude from the front door. Couldnt beleive it. I wont go into all the details, but Ill just say, that people who smoke pot are normally passive chilled folks, maybe they should 1st be met at your store by the same, not someone in a foul mood.Bottom line is you have slacked to the point that you have lost me as a customer, if you care. I passed at least 10 pot shops on the way to yours, wont be doing that again.Find yourself a Mom and Pop weed shop, there are a few around and patronize them folks, the service, attitude, and vibes here sucked.
10/03/19:Bought an ounce here yesterday terrible herbs had stuff with seeds more potent.10/17/19:Came back again, we’re too close in proximity for this not to work out. This time I got an ounce of classic indica for a legit price, have had it before, this is probably the nicest batch I’ve seen of it yet. Oh and David helped me, real cool dude, hip to the game. Still leaving review at 4 stars due to that terrible ounce of ghost daddy by valley Cali. I don’t even think that was real weed. I tried googling the grower, can’t find anything. I’d love to pull a Kramer on Seinfeld and send a sample to a lab with a sample of actual chronic and see if it’s even actually weed.10/24/19:Store reached out and made right from previous, first purchase. Definitely went above and beyond to make things right.Thank you.
As a newbie can I just say that Daniel was amazing. I will be back soon. I know Daniel will facilitate my questions brilliantly and suggest the correct dosage and products. Thank you so much Daniel.
Refused entrances because CA ID was expired, not due to age. This does not make sense as this entire point of this is to verify age and identity, not legal driving licensing. Very poor policy. Will not be returning again. Do not recommend.
I wasnt impressed. I cant stand when the sales clerk tries to convince you on a product because they like it. Who cares what they like, it would be better saying that this has been selling a lot lately people seem to like.
Sold me carts that were a year old essentially. Shame on you guys for selling low tier product for high prices. ERBA down the street always has wax and flower that are fresh
This is by far the worst dispensary experience I have ever had and I’ve had a medical card for 10 years. Medmen is hyped up overpriced cannabis plain and simple. I excitedly went to check them out seeing that they had a 70% off deal for the week prior to compliance taking effect. I brought about $2,000 to go shopping with since I wanted to stock up but absurdly they only have 10mg Edibles which won’t even affect a normal human, nevermind a medical patient. 15 employees for a 500 sq ft store and all of them completely useless and don’t understand the products. Staff was extremely rude and unhelpful. I was told you are not allowed to even look at or inspect the cannabis you’re buying, just a pretty example they put in a little case for you. Ounces of flower are around $400-$500 (double current market price) and concentrates are over $100 per gram. This was hands down the worst dispensary experience I have every had and I left without even spending $1. Go to a delivery service or any small dispensary instead of these greedy corporate people, they have no place being in the cannabis industry.
What a great setup and style for a cannabis shop. Its like an Apple store for marijuana. Everyone was so helpful and there is more than enough info on every product. Very impressive experience.
The staff is amazing. Both Andy and Joseph have been extremely helpful when I visited. I like the display and the service is quick and efficient.
This place had a great selection with plenty of indica, sativa, and hybrid strains. It was a bit overwhelming first walking in, but there are plenty of knowledgeable staff around making sure you dont get lost. Overall it was a great experience
I felt rushed. I also felt intimidated being in such a small place surrounded by so many men. Not a fan of this business. I also specifically said i didnt want anything that tasted fruity and they recommended Malibu OG, and low and behold there i am nauseous af and having to smoke fruity medicine because in no way is Malibu OG the opposite of fruity.Seemed like they were not trying to help me, but to help themselves by selling product they needed to move, why else would a medmen tell you this will work for you knowing it is the exact opposite of what you wanted??? Shady af.I gave you two stars because of the guy out front taking new patient info. He is the only one that treated me like a new patient. If you guys didnt have that guy i would of definitely went to another place!!! Too bad the service inside was not the same.
I need to say I have been to several herbal stores and none of them compare to Medmen. Everyone there is very helpful. But!!! The last time I was there I was helped by AUGUST and he was so helpful, knowledgeable and a guiniene nice guy. Thanks Betsy
If this is the future of weed this is scary. Top price for not even conneseur quality. I’ve noticed a trend of bud quality decreasing in the past years. They have deals on their in-house strains BUT not one has a potent terpene profile. If your looking for loud flower look else where. This is for novice smokers and novice tourist.They do have a cool apple like environment. Very impersonal.
Thanks you Phillip for guiding a first timer around your store! I wanted something that will help me go to sleep but I wasnt educated enough when it comes to the strains. Philip guided me and gave me options and told me difference between Sativa and Indica. Thank you, Philip!
Great service from these guys, getting deliveries as opposed to going out myself is awesome! My delivery guy is usually Chris, but all the drivers have a great attitude!
WARNING: As someone who has worked in the marijuana industry and researched extensively, I must give them two stars. Twice I’ve been here and have received incorrect info about cbd, thc, and additional things that are essential to assisting patients with medical needs. The first visit I asked to be shown products I didn’t have to smoke, and they took me to the vape cartridges. This last visit I considered a second chance, and was look for something without thc for a highly sensitive MS patient, and was led to a tincture containing THC. When I pointed it out, she said “It doesn’t matter. It won’t get you high.” I almost laughed out loud. It was as if she didn’t hear me ask for 100% cbd at all. Both visits, the sales person assisting me rattled on and on about benefits of every product I asked about. I got the impression that they’ve been told to sell first, and consider the patient’s actual needs second. I give the two stars because they have good inventory and it’s perfectly fine for a savvy cannabis connoisseur. I advise anyone whose at all uninformed or requiring medical marijuana advice to steer clear and go to a better spot.
Great price and awsome selection. I am very happy with this shop.
Convenient location, and lots of friendly staff to help you with whatever questions you may have. Very quick and professional! Would recommend coming down if you are in the Venice area
Very Nice! And now after being in the area for several weeks, I can definitely say that the only place ya wanna go for your cannabis needs is MedMen.....They Are Great!
Joshua was a huge help today at checkout he helped me finalize my decisions on what to go with and was very friendly. He was also extremely knowledgeable of the area.
Wow. Usual bad service on Christmas Eve. Crashed website. General mayhem. I’ll go down the street if you can’t even process an order online. Later
Horrid. Store music will burst your ears. Staff uppity and rude. Selection of ediables excessivly limited. Unless you smoke, they dont care for your business. Parking total nightmare.
Tommy Jones was very helpful purchasing what we were looking for. Kairann was very nice and helpful with the types of MedMen Specials !!!. Awesome place defintley should check it out
Excellent place. The staff are all very friendly, approachable and knowledgeable. They have a great selection of weed and it all comes very well packaged.
This is what we call a “Prius store” couple of Techbros raise some money start selling $70 1/8ths but don’t know who Jungle Boys are or anything. Literally you can anywhere for $45/50 get better stuff. Out of touch with reality and the current market. Five stars because you’ll need it to survive
August was amazing! Super helpful and friendly. I was in a rush and he helped me get in and out! Loved the service, he’s great!
Great place. They have great bud, amazing selection of topicals, edibles, and vape carts. and they are dog friendly! my dog Walter loves them!
I didnt have a good experience here because one of their employees was rude and standoffish towards me. I think the persons name was Werring (Im not sure about spelling). I wish I was assisted by someone else.
Such amazing service- Will is the best! Excellent variety. Would recommend 😊
I only vape and I only purchase from MenMen Venice. They carry extreme top top shelf concentrates with THC potency at or above 90%. My favorite is Candy Jack (sativa) current batch weighing in at 92.3%.THCA isolate is 99.99. This is even better cause it has a nice Candy Jack terpene content. You can Macro or Micro Dose as you desire....it’s all good . 😎
Staff helpful, friendly and professional.Good customer service.Products are fine.
Great service, good products. Chris was friendly.Delivery is always on point. Appreciate the drivers and delivery service so much.
For such a small shop they have a ton of variety. All of the employees are always very friendly. Taylor helped me out last time and was on point. Solid dispensary
Yoshi is the bomb!! He really pointed me in the right direction on some premium flower - A Golden State, Lava Flower = 5 stars. Thanks Yoshi!
If I could give a ZERO STAR RATING, I would!!!!!Never seen weed so expensive!!!!! After all the taxes it averages to be $80 AN EIGHTH!!!!!! Having a medical card doesnt matter at this OVER PRICED RIP OFF OF A PLACE
This is a beautiful dispensary with the highest prices among dispensaries. I paid $10.00 more for Wyild gummies than at other dispensaries. They have a wide variety of flower and misc. Here
Best in town must go see when in Venice. Great staff great product! Make sure you ask for Adrian!
Love this place! Clean! Everyone there is super nice and helpful!Especially Connor! He is the man!
MedMen does a great job with their displays, information and product suggestions. Their employees are polite and extremely helpful! 😀👍
Just a different kind of dope man. They lie on the phone to get you in there, then back track when they don’t have the inventory you are looking for.
Ive had great experiences at MadMen stores except Beverly Hills. This store is awesome great friendly staff that are knowledgeable about their products.
Great store. Love the people and flower. Best first time patient deal ever
Daniel and Kim were amazing in taking care of us! Must look for them on your next visit
My first cali dispensary. Great place. Clean..nice people..great products. I left a happy camper for sure.
Staff is very helpful & knowledgeable. Clean store with all products easy to see & read labels etc.
The manager Phillip gave me great service and helped me with some cbd products. Friendly and knowledgeable!
Awesome spot. Very wide selection and an extremely helpful staff. Absolutely love MEDMEN.
In my opinion the best medmen to visit but I also used to work there. Always a fun vibe with great people.
Maybe a little pricy and deals should be more frequent and affordable.
A nice selection in a clean and secure environment. The staff was very professional and helpful.
I love the quality and vibe of this location. From the first time I visited, I felt like I’ve always been family.
Super friendly staff, highly recommend if youre in the Venice Beach area
Chris and these guys are amazing, went the extra mile to get get my order here!
Very helpful great selection and wonderful professional staff enjoyed my first visit
Big variety of pot, all of it has tax a lot of its too expensive they advertise a lot of deals on my email never got any of them. And that was the one on Lincoln Boulevard in Venice.
They have everything, price is reasonable but they just accept cash or debit card
They accept debit cards which is always better than cash !!! Also very helpful if youre a newbie
Very nice! Our salesperson did an excellent and informative job!
Zach was wonderful! Great customer service, knowledgeable and very friendly.
Scam. Salesmen are misleading and point you towards products they need to sell more of or new products nobody buys dont waste your money here I have been a returning customer and I am so upset with the treatment and professionalism of the management here
Omg. Being from a place where marijuana is ILLEGAL [pineapple express voice]Theres a whole store of it ♡Staff is super nice!Enjoy!
My favorite by far! Super good vibes, people are nice. Bud is fresh. 👌
Get what you want here at a higher price or compromise for less elsewhere. (6/23/19) Its like theyre striving for the highest prices and lowest thc% in town.
These guys are super helpful and know their stuff. Sean helped me out and hooked up me
Nice atmosphere,good selection,good prices,and very helpful and friendly staff
Great staff, professional environment. Coming from Australia, its a breath of fresh air!
I didnt buy anything but the service was very good. Staff was very helpful.
Prices are high but huge selection and great customer service
Friendly, knowledgeable staff, full line of products, close by...love this place!
Great local place generous as well as well stocked & friendly service
Busy place but seems like its well-stocked and has several people that can help you. Limited parking on the street
Friendly knowledgable staff (David Hernandez) excellent customer Service!
Amazing place! Kid in a candy store! Lucian knows his stuff!
Awesome place. Staff very friendly, helpful & knowledgeable
Helpful staff and extraordinary selection make this place a great destination
Excellent customer service very helpful in selecting different buds. Defiantly will be a return customer!
Chris hooked it up, great delivery and great business. Thx guys!
Great customer service and tons of product options!
Awesome pot! I have been there twice now on separate trips, and I will be back!
The young woman at the front door had THE MOST welcoming & friendly energy!
Wonderful, knowledgeable people and always a great experience.
A little expensive and over staffed for my taste. Try the green dot up the way.
Good stuff. They have wide variety of products.
Great selection of cbds and marijuana maybe a little pricey but fast and convenient
Victoria was great with helping me with my purchase. Thanks Victoria
Loved this store. Thank you for your all your help Kaede!!
This place is too expensive... theres other dispensaries down the street with better deals!!!
Stared working here may 9 very easy
Great service. Highly recommend (pun intended)
Great service.And quality buds.A must try in Venice.
Helpful staff. So knowledgeable. Quality products
Great spot. Would return. Best deal great staff
They are all the same$$$too much money but good vibes
Great service great prices on sale items
Kind of priceyVery hipster. Not a place for true stoners.
Great place good price what else you need
No parking curb service is no. existent plus this place is over priced. Wont be coming back
Carlo was awesome. Medmen is always delivers
Taylor has a horrible attitude and just generally not helpful
So professional and very informativeI really like this place
Ya mon, dey have what you need all day long, mon.
Amazing products and service. Philip is dope!
Expensive but top quality I recommend connect #407
Its great place to get what you need
Had a great experience! With jevante and zach
Delivery service is awesome and so is the customer service!!
Great time here. Zach helped me out.
Not my fav MM
Great service, Chris was quick and helpful
Everyone is always pretty helpful and efficient !
Little high on the taxes. But the best buds around.
Great service, great staff and great selection.
They definitely have whatever you want
Great service. 8/8 was great.
Very efficient. Well staffed
Overpriced mids. $82 8ths .
Super friendly and very informative!
Chris is awesome. Love MedMen
Not my favorite in LA. A bit overhyped
Awesome place. Recommended
Very clean & helpful staff
Best selection of all the Mens.
Too commercial not the Ganja we knew .....
Yoshi will hook you up!!!🙌
Awesome, especially Kim!
AWESOME SELECTION! OUTSTANDING QUALITY!
Great staff and products
This place is dope. Check it out
Welcoming and helpful!
Horrible customer service.
Medmen Venice is awesome!
Check-it out #cdb#balm
Great service!
One star says it all
Life Is Good at MedMen.
Good deals
Best pot around
Good selection
Its Venice and crowded
Good service
Over priced
Good people.
Small, very small...
Very helpful.
Not impressed
Expensive
Sucks
Bad services
Weed
Amazeballs
To expensive
A super professional cannabis store with a wide variety of products, ranging from general cannabis flowers, cigarette paper, concentrated e-cigarettes... to drinks, chocolates... to clothes, candles... and other peripherals, there are a lot of cannabis-related products. !Most marijuana stores dont sell lighters, so you have to go to a smoke shop after buying marijuana, but MedMen sells lighters, which saves you a trip.Friends who like cannabis can’t miss this store, it’s great!
Simple and very friendly