This shop has always treated me right and thats why theyll continue to be my go-to for any vape productsThey accidentally sold me the wrong juice today and I called them after about an hour when I noticed to calmly and politely (bc of course kindness is the best policy, anger helps nobody) explain the situation and ask what they could do bc the juice they sold me was already opened and I didnt take a close look because I just assumed it was the one I asked for.They offered to make it right at no cost. Great store with great employees. Mistakes happen, and in their defense, I shouldve checked the juice I got instead of assuming it was the right one, so Im not faultless either, and I will be making sure next time before I open it so nobodys inconveniencedIm just glad they were kind and willing to help out bc I could stomach another flavor, but tobacco flavor vape liquid is the worst lol. Thought I might have to spend more money to get the right liquid even though mistakes were made on both sides, but theyve got some awesome employees here for sure
This is one of the shops I checked out today and Chris was super patient the 5 stars really is for his customer service alone. Whenever a salesperson is honest about a higher priced items quality being less than its predecessor, Im shopping with them simple as that.He was super patient with me and even though I didnt get the device I was seeking he recommended one of my new favorite flavored vapes North brand #Mocha Frappe thanks again.
Normally the vapes I get from here are great but the last 2 times I have gotten vapes I got a luxbar and a flex and both had not lasted more than 2 days. Even if I hit them constantly theres no reason as to why a vape that would normally last me 2-3 weeks is only lasting me a weekend.
Ive gone in a few different times for new tanks, batteries, and e-liquid and everyone Ive encountered has been friendly and helpful. I didnt catch any names but everyone was really helpful and patient with answering questions and never tried to push a certain product over another. Will definitely continue to stop in whenever I need anything!
Some of Ohios best prices for disposable vapes, not to mention a good place to find new products that are spreading south from Michigan and Wisconsin .Cool shop. I visit about once a week.
We go here all the time never had problems. Bought a display vape (no big deal we’ve done it before and it was just fine) and instantly had problems but didn’t want to go back due to the sign that said no refund or exchange. Finally decided to take it back because it only fires when it wants to, though he did exchange it for us he was belittling and rude saying things like “you should try some problem solving skills first next time” and “out of hundreds I’ve sold this is the only one with a complaint” I get it you lost out on money but so did I when I paid for the vape and it didn’t work properly, had I never mentioned it. Still replaced it which I do think was the right thing to do but very displeased with how we were spoke to.
Most of the employees are very polite and very helpful. Just the one guy is kind of arrogant and rude, but the rest are great. Great place to shop though. Great selection of all kinds of cool stuff. Always adding new things makes it fun to keep going back.
Staff not friendly at all. when I first wanted to start vaping me and my wife went there and the guy working didnt greet us or talk to us until his buddy. left we stood there for 20 mins looking at stuff and I picked out a mod I wanted and he tries talking to me into something else. He tried talking me into something that cost 24 bucks and we where ready to spend over 200 on what I wanted. I told him that the thing hes trying to sell me wouldnt last with the kind of job I have but he keep on trying so we left and went to wild Bills and got exactly what I wanted
Huge selection with a knowledgeable staff! Excellent customer service as well. They carry both vape and glass accessories. My new one-stop shop and totally worth the trip to BG👍
Cool crew and cool shop. They had what my mum and friends wanted and even gave us some tips to put on her vape pen. There was also a discount basket with Zombie Juice and other brands in small bottles.
1st time vapor user, asked the guy behind the counter for input. He sold me coils I didnt need. Told him I smoke a pack to a pack and a half a day. He recommended 6mg oil. Which I found out later is way too low. I should be using closer to 24mg. Wont be going there again.
Dudes know about every bottle on that shelf from the mixture percentages to every flavor in them and what ones tear up coils. They know the tanks and mods and what coils are most efficient. Im not going anywhere else until they close
I recently bought a handful of the plus bars the first one I open up didn’t work, I immediately opened the other one and out of the 5 I bought 2 were faulty. They didn’t want to replace because I could of messed with them or done something them needless to say I’ll never shop at that store again
I went in here yesterday as a split second decision, I didnt have any juice with me and Ive never been here before, it was a first time experience and I gotta say the place rubbed off of me in a good way, I told the owner that I loved fruity flavors and he pointed to alot of selections and it was all great pricing, thanks again!!! 😘
Called the store to ask them a question on a product I have bought there which I have bought many juices and vapes from there and was told I am busy don’t have time to talk to you now and hung up the phone that is not good customer service……not impressed my business will go elsewhere
I love the service. They are spot on with what they know about everything that goes on with vaping. Very helpful if you are new to the vaping community. As well as very patient. Thank you guys for all the amazing hospitality. Peace!
Amazing place. Great help on what to get if youre just a starter. Forever going to this store for vaping products or juice.
Great place good prices straight shooters. Trust these people. I will be back. Thanks for the help. Always have time to explain any questions you may have .
Really good prices for liquid with good variety. Always fast and friendly service. Would recommend them to anyones vaping needs.
I love this place. The employees are always helpful and answer any question I have. This is my go to place whenever I am in need. Thanks guys!
Went in to purchase e liquid, they had it in stock right MG and 33% less expensive than where I usually purchase it. Thanks you have my business
Good place. Seems to have what I need. The staff can be too busy with buddies to spend a lot of time with clients.
Dustin and Chris are the real ones 👉😎👉
Best vape store to go too! Very nice employees! Highly recommended this place if you vape or want to vape!
Love vape they have great prices on quality vape gear. Helpful employees who really know the science of vaping are there to help you from beginner to seasoned veteran vaper
Had a great prices on nautilus bvc coils. They are however not sold individually.
Always learn something new. Great prices and brands. They always have what I need. Plus 20% off Wednesdays!!
They always have what I need for my vape mod, I would definitely recommend this store
Awesome service, straight to the point and taught me valuable pointers in addition to hooking me up.
You guys a are awesome! Great store, greay service, great deals.Thanks guys for your hospitality.
Bought a vape charged it and it didnt work, took back 2 days later without the receipt and they wouldnt exchange it.
Great place... good help. My #1 choice for my vape products
Good selection and excellent help. In and out quickly when I had limited time.
There are better places. One good thing was being able to try before you buy.
The staff is always super kind and its such a laid-back environment.
Great customer service!! Had everything I needed on the shelves!!
Good people and all the stuff you might need to vape
They always have what I want in stock and they will hold stuff for you if you ask
Always have what I need. Friendly people and helpful
I like being in the place good stuff and a big variety of liquids
Very knowledgeable staff. More than willing to help
A large assortment of juice and staff is freindly A+
The best place to go for all your gaping needs.
A great place to shop! Great variety!
They are overpriced. I would shop around first.
The owner isnt very nice person and not friendly
Got to be the best place on earth known to mankind.
Great service, very knowledgeable.
Rude employees
Very clean and a wide selection.
Great place good peoples
Very knowledgeable staff
Great service and products
Good shop
One of my favorites!
Great, friendly people!
Great Vape Shop.
Great shop
Average at best