I just moved to the area and stumbled upon this place. Fantastic products, amazing prices, and awesome staff! The staff are the nicest and very informative on what they’re selling. 10/10 highly recommend this place! You won’t be disappointed!
Best Smoke Shop in town! Great prices, cool atmosphere & the best smoke shop staff around. David is definitely very helpful, easy to talk to & great at his job. Him working there im sure brings in a lot more customers. Also Kayleigh & Paula are super cool & chill. They always treat me good & are patient with me, easy & fun to talk to & are superb at their job. One of the big reasons I keep coming back to 9M Smoke Shop is because of that staff. Make sure you guys keep these employees. They all deserve a raise! As long as theyre there youll get more business & 9m will always be my go to Smoke Shop 👍.
Was rushing looking for any smoke shop to be open after my shift and was stoked to find 9M Smoke Shop open after 1030pm on a weeknight. Was able to not only get fuel for my dabs on the ride home, but they had such a great selection of $#!% that I ended up buying a new rig and then some. Thank you Kayleigh for being super fuggin cool and helpful. The down to earth humor and knowledge was a plus!
This is my go to place since 2018.Great prices, amazing service! David was super helpful and answered all my questions!
9M Smoke Shop is the only smoke shop I have ever been able to count on the last 3 years Ive been going here, because of not only always have the best prices on all products but the employees who work at this smoke shop are the most knowledgeable on info and recommendations of pretty much everything they sell! One of the girls who work here Kayleigh, is amazing! I was having trouble sleeping and dealing with back pain and stomach issues and she recommended some great CBD products specifically to help with those problems. Not to mention Kayleigh is awesome to chat with and I look forward to seeing her everytime I go into buy my vapes. John the owner of the shop is super cool too and its just one of those places you can tell that the people working here really do care about the customer. Employees to 9m smoke shop... Thank you! (Also thank you to all the employees who ask about my day everytime I come in and genuinely love to chat!)
Came looking for something very specific and the gentleman (owner?) was very helpful. And very handsome.
This my go to smoke shop for anything I could need. The owner is chill af and occasionally you may see the sweetest cutest doggo
Im not ones to make reviews but Im bothered... I spend a good amount of money here. 3 times a week I go in.the other week I was purchasing my first salt vape, paid 40 bucks for it and .. asked guy for some juice sale juice or something cheep... he points me to 20$ bottles, after looking myself found juices that were much less. I was told that they were expired. they didnt look expired and why would they have a pricetag to sell expired juice... guy sold me juice and they were good.. my new favorite flavor , went in the following week and the juices no longer has a price tag but the employee that was working (different employee) charged me the same price, happy--- went in again the following week and asked for 2 juices this time... he priced them 3x the price I paid both the past couple weeks... normaly I wouldnt say anything or leave a review but funny should have it this is the 3rd time this has happened with this employee. it seems kind of wierd and I am now upset at the situation because I feel if I go in there and ask a different employee the price will be back down...
Just following up on the predictable response I received from the owner. I wanted to say how much appreciate him/her taking the time to respond to my concerns about their operational practices. No genuine care or concern about the customer experience. Just a passive aggressive and predictable reply. It’s a little more clear why I had such a bad experience.
Just had the worst experience at what looked like could have been a great shop. I walked in the door and politely asked what time they closed and I hear this shrewd, negative, and clearly inconvenienced voice respond to me by saying “uh we close in ten minutes.” I apologized which seems odd seeing as I’m the customer but it felt necessary bc she was clearly irritated that I wanted to spend my money there. so I rushed and picked out a new piece as quick as I could. However during those 10 minutes I was reminded that “they close in seven minutes“and then again that “they close in four minutes”. Now at that point It was my third reminder of the time and I was just offended and decided not to spend my money at a business that lacks serious customer service focus. If the business owner gets a chance to read this I didn’t catch the young girls name him but she was a young Hispanic, probably in her early 20s, and my memorable experience was on Wednesday, November 9 at 11:50pm to 11:56pm. Hopefully you can remind her that if it weren’t for customers like myself she wouldn’t have a paycheck. Ps. I just spent 25 bucks on an Uber to fountain Valley so I could go to a different smoke shop that was still open and I spent $350 there.Lastly, the young man that was working there beside her was great. No complaints on him
Went in for a quick vape run with my girlfriend and we had such a great experience for the short amount of time we were there. We were received extremely well and although we only bought two vapes we qualified for a spin of their gift wheel. We spun it and ended up winning a free vape! Great customer service and store altogether, highly recommend!
Had to stop by for a new device and a battery as mine were pretty beat up. One of the guys helped me out and educated me on vape safety as one of my batteries was starting to spark. Overall this is a good spot if you need to get something late at night and the staff are also some cool jawns.
Kayleigh and Abraham are super chill. Let me tell you, when I carouse a smoke establishment, me and my girl dont make it easy f⁴or those who brave behind the counter, anyway their patience was magical, and they were friendly till the end which is rare for puff 00palaces as Im sure (reader) know. most cloud cavaerns start out nice enough but after 3 hours of drill instructor like questions from sgt. smokey
Pretty upset I spent $46 on a single disposable Top Shine vape. Originally bought two and one didnt function at all upon opening after leaving. Really wish they suggested I try the vapes before leaving as that wouldve turned my encounter around. I wont be going back here; the associate was not sympathetic at all nor even tried to elevate it.Edit: I dont appreciate the words you used. Its not about understanding - its about awareness. Do you realize how much stimuli is present in any vape store? Everything screams marketing so Im not going to be evaluating any neon signs. How hard is it to remind the client? Trust me - Ill remember in the future after this point but youve lost my business. Good day to you!
BOOOOOOO!Got a defective battery 12/23/19. I thought (at first) that it may be the cartridge that was old (I don’t smoke that much) so I got a new cartridge and confirmed that the battery was defective. Went back to exchange it but the place was closed New Years. Went back that weekend and was told that ALL SALES ARE FINAL. Who knew? Where are the signs? I was told my best chance would be to come back on Tuesday and speak with the owner which I did today after work and was told he’s only there mornings. Awesome. I asked where the signs were that said “all sales are final” because surely this must be posted. He pointed to an approximately 1-ft. sign on the wall behind my back (I was facing the register). Shouldn’t there be signs at the front door and by the register so that all could readily see (not to the back of the paying customer)? Why would I ever give them another dime? I do NOT like to throw away money and will never go back to this store.
The guys there are seriously awesome people and they provide excellent customer service. They go out of there way to help you find the perfect set up to suit your needs. Very knowledgeable, honest, professional, patient, they dont make you feel stupid and they dont judge. Edgar, Nathan and Juan, you guys are awesome!
Been going into this place for years and have had nothing but excellent service! The guys really know what up with glass, but the guys working always say if you really want to see real nice and quality glass then I need to go check out there sister shop in HB. I havent made the trip yet as this shop is walking distance from my house for now. But thanks for all the good vibes and good deals.
Incredible selection and service. John and Chris helped me find what I needed in 30 seconds. And then they helped me find what I never even knew I wanted too
I have been shopping here for years. I really didnt want 😕 to write this but I feel it is the right thing to do. I called a few days ago a female voice picked up the phone I asked a question the line went dead I wasnt sure what to think I waited a few minutes called back same thing bottom line what Im trying to say one particular employee was extremely rude to me for no reason it is very frustrating send I was as polite as could be didnt get angry or act rude back I could see the employee was oddly enough just being flat out rude I called back a few times with blocked number different situations and was told she was extremely busy and couldnt help me different things like that when I went in to the store a few days ago I explained the situation to the guys working they were kind of speechless Im not sure what to think quite frustrating though they have a huge inventory and theyre sure hours are great cuz theyre open till midnight but hit and miss on some of your employees I really dont know what to score that
Rude, inconsiderate, not even 5 minutes after 12, ppl still in store and walking into store and open sign on the guy with his mask not even covering his nose yells out to everyone already inside the store we’re CLOSED! I said I have been waiting you don’t want my money. He replied no I don’t want your money. FYI everyone, go somewhere that appreciates your business and where you choose to shop. 9m huge fail
Good selection, the staff is definitely not fit for such a dope shop. I was seriously looking for a new bong but the guy was very disrespectful and I walked out.
I stopped by to get some strawberry cream juice for my vape. The staff was very helpful and they have a nice selection. He helped me find what I was looking for at a good price. I paid less than I thought I was going to pay and walked out satisfied with my purchase.
Clean and organized shop with very friendly employees. They have something for everyones budget. I dislike going to a smoke shop to buy cigarettes and the prices are astronomical..Not at this shop. Smokes are reasonable.Good place for all your needs. Recommend it.
Nice guys.....watch your charge amount. They charged $55 for a $12 pipe, $2 lighter, and 3 replacement screens, .25 cents each. I didn’t get an itemized receipt so I have no proof....Karma.
The selection is amazing like in no other place! Prices are fair. Would give a 5 star. BUT CUSTOMER SERVICE IS AWFUL. The Asian guy that help me was rude rushing me and with an annoyed face since I walked in. 😕
Dont trust this shop, they are so desperate to sale . they sold me a product that i buy for 4.95 for 12.00 $ and the amazing part is that when i said no i dont want it they said the deal is final and they cant take it back!!!! i was still in the store i did not even have the item in my hand yet and they said no we cant!!! that shows the level of desperation to make a sell, they cant see the fact that i used to buy $ 100 each month from them and now lost a customer. also i heard they mix the vape juice that they sell with some low grade vape juice, i am not surprise if they do that. very unprofessional
1st off, I was scolded for not wearing my mask properly. Btw, he was not wearing a mask himself, as he stuffed his face with his takeout. 2nd, I was scolded for stepping behind his weird barrier, in order to see what was in the cases. Why cant I see whats in the case? I found the guy very rude, but he did tell me to have a nice day (obvious sarcasm) as I walked out with my money. Did he really think I would give him my business after all the grief he gave me, in less than 30 seconds from walking into the store? No way in hell I would ever go back there.
Sort of angry, annoyed employee helped me. If you hate your job so much, dude, you should quit. It would have certainly helped me out. The other guy seemed much happier, wish he was the one helping me, instead. Ginger Dude, I suggest you quit because you had a chance to obtain a regular customer but I will never be going back there, just because of you.
Love this place! Only shop I go for my dutches! Good vibes only from Enrique & Geo! Super nice and knowledgable! Will always come back here!!!
One of my favorite smoke shops bc the priced are so good. I dont vape but their glassware for bongs snd nails are def. sold @ decent prices. I live on other side of the county but will drive here whenever I need to purchase a new bing! The staff are pretty cool too exept for this one guy who has shoulder length hair and resembles a rat... He was rude to me but I think he was just intimidated by me.. Idk overall good smoke shop I highly recommend checking it out!
.. I go here because its conveniently close but this is the second time I have gone there paid for a box of atomizers and there only being four in a five pack box. Not to mention I showed them my filter tank and they kept it the prices are way too high and then to get ripped off on top of it all is this not cool
Great Pricing!! Awesome Staff with wonderful Customer Service!! Discounted Waterpipes, Lots of great Name Brands from Sheldon Black to ROOR and Gravity Hill!! Would Recommend To Anyone for all their vape and smoke needs.
Awesome Deals equal awesome vibes; let me tell you we got both right here. Wade and the crew set the bar for great customer service.
9M is awesome! They’re friendly, helpful and have just what you’re looking for.
This place rocks, service is great! John was professional and helped assist me with my vaping needs. I am not savy with the vape thing, and sometimes the people at vape shops can be rude and act like I should know what they are talking about. Not so with this place. I highly recommed this shop to you even if you are a newcomer to the vape thing. - Brandon Uribe
Bought a stun gun or taser here for defense. Then found out all sales are final. Should have known from low price the unit was no good. Called no refund or exchange. Buyer beware.
The main dude of that smoke is Awsome and he has amazing people working there as well. They put all their attention on you. Great customer service I must say!!!!!!
Juan & David took their time with me & answered ALL OF my questions about their products. That is not my experience other places. Thank you guys for sharing your knowledge & taking the time to care about your customers!!! Your prices rock too!!!!
GO TO A DIFFERENT SMOKE SHOP!The employee they had working there for 4 weeks charged me 5X the amount of what I was supposed to pay and wont even let me take care of the issue with the manager & his excuse was its just store policy and the only way I can talk to the manager is when he comes in on Monday after 5pm. This store is pure rip off Im never going back again until they hire employees that have enough brain cells to rub against each other to charge customers the right amount of purchase!
My go to smoke shop for anything i might need from smokes to papers and glassware,, great selection of glassware as well and the staff is always very knowledgeable and the prices are low. I highly recommend 9M smoke shop for any smoking paraphernalia you may need .
Very legit. smoke shop, bought a quality scale and am overall very happy with my experience! ♥️❣️💖😘😍🤭
I left $18 in change and the person chased me out the store to make sure I didn’t leave without my money, stellar service, will def be coming back
Worst experience ever on multiple occasions...would rather have got a root canal as to have delt with the special ones that are employed their . Says what the management must be like.. walks like a duck , quAcks like a duck , probably a f****** duck... complete waste of my life ... best of luck with your experience.🤔🤗
This place is awesome. I have been shopping here for year. John the owner is a great guy and thats why he gets my business!!!
They have a great selection, but didnt have the battery I was looking for. Id stop back by just to check out the large selection of pip*s. You know!
Its a great shop with a great selection, including juul pods. Chris was amazingly helpful. Ill be returning because of his great attitude.
C good people lines have to be regulated due to the pandemic requirements great selection they got a honey badger chips and smokes like cigarettes as well and best of all the accessories and new swim items for smoking flower etc. check it out there and it’s right next-door to a place where you can play some games
This place is a joke I showed up at 10 which is the opening time posted on the front of their store and they were closed and theres two guys standing there and I asked them when they open they said maybe 11. I dont think you understand how stores work. Dont waste your time here
Outstanding PRICED merchandise.Give it a try you may like 😷😎Great genuine Team Players and communication skillsThee Counselor
Got insulted and kicked for mentioning the price change. Used to shop there for the previous 4 years but then current staff has no manners.Bad customer service, NOT RECOMMEND.
I have been going here for a year. This place is awesome. The staff are friendly, knowledgeable, patient, open minded, and helpful. ❤️
This shop has some of the cheapest prices around, relatively knowledgable and helpful staff, and is open late.Highly recommend. This is my go-to local smoke shop.
Its the shop i choose due to location due to memories of living in the area you should be alot more friendly. I drive from high desert visit home town. I can choose to go anywhere.
I Love This Smoke Shop!!Probably Is My Favorite Considering They Truly Do Sell~EVERYTHING!!Also, They Dont Close Til 12-MidNight Which Is Nice!!
Sells defective vapes, customer service is horrible. Paid $140 for a vape that doesnt work. No refunds or exchanges. DONT DO BUSINESS WITH THEM
My first time there was all I needed to see this is a place that knows how to do business. The first time there they helped me in finding the right vape for the right price. I will be coming back for more.
Geo was so helpful and informative. Will return when I run out.
They are always helpful and open late. Great people work here.
Mercedes was great, helped me out a lot. Cool place with plenty of variety. Highly recommend
This place is it. Always has everyting you need . I just left with all kinds of goodies and accessories and I got the greatest deal!!! WootWoot
The guy at the counter was on his phone the whole time and was very rude when we asked to see a couple items. He didnt greet us when we came in and was very dull.
Gross. The employee cut his finger with his pocket knife and put the vape packaging back behind the glass with blood on it.
Great selection no matter what you are looking for. Some of the best prices in the area and a fast moving, knowledgeable staff.
Very Friendly Staff and great prices!Open till late!
Great prices and great customer advisement. Highly recommended!! Ask for Ramon and Alex. Theyre a big help.
Says they open at 10 AM but does not actually open at 10 AM. Arrived at 10:10 and the store was still locked up with nobody there. There were people waiting outside as well.
They are rude no signs on window stating one person at a time when we told them he was more rude about the situation and didn’t want to accept responsibility very rude and refused to serve us
Nice Vape juice selection I would go with the anml flavors at 3 mg the pineapple coco flavor and the lemon custard by vapetasia
Love the variety of Vape options n fact they are open late! Such charmers behind the counter too 😉
Great shop! Best prices and very helpful and knowledgeable staff.
My BOYZ! THEY ALWAYS TREAT ME RIGHT ! KEEP HOOKIN IT UP ! SO GRATEFUL U R OPEN, AVAILABLE AND ABOVE ALL ELSE KIND !COCO
They need more stuff but i like the owner/cashier.hes a good dude.
Support your local smoke shop and choose 9M, theyve got quality products and are fair. Grind on 9M.
Nice shop lots to choose from an pretty decent prices on most items
Best prices in town..seriously lower than most smoke shops in OC..
Ill give this smoke shop 1 star because they sold me a defective bubbler and 2 minutes after I walked out i came back in and didnt want to give me an exchange or my money back
Great shop nice people goodPod prices pleasing environment
This place is a circus and has only one consistent pattern, bad customer relations and prices that change hourly. What a joke.
Friendly staff and open late frequently which is nice. Solid go to shop
So much stuff here at all different prices. Well worth it and highly recommend checking it out
Glass pipes, oil burners, butane, vape coils, detox drinks. And no legit smoke shop would be complete without a knife display counter.
Friendly and good prices
People who are medically except from wearing a mask are not allowed inside. The guy behind the counter was very rude and unprofessional
Kayleigh was awesome! Great store!! 👏🏼
Great team working there, great selection
Good prices staff is really nice and helpful
Awesome selection of Vapes and Mods. Great staff.
The best smoke shop on OC. Has everything you need
Great selection & EXCELLENT customer service
Dhitty service uneducated employee with zero customer service I will never spend a cent their again
Fair prices good service great selection
They had the Bugler tobacco packs i was looking for... no cans... but that was good enough..
Awsome place excellent greeting excellent prizes and i recomend this place to every body.....👍👌
Well stocked. Friendly knowledgeable staff
Pretty good selection.. open till midnight....
Awesome place great selections cool guys
Smoke shop has some nice things in it, recommend it
Good place . You can find whatever youre looking for.
They had maybe 5 different brands of cigarettes
Good prices bad customer service.
Nice selection and good prices.
Awesome, Josh was great. Thanks!
Nice place, so are the staff.
Very respectful and lowkey when needed
Cool guys. Always helpful.
Very helpful and nice guys.
Good place to go buy
Amazing products amazing prices
Thing just got a lot better
The guys go out of there way to help you
Lots of vape juice selection
Really great service 😊
Great service
Bad quality glass pipes!
Its the only one in the hood !
They got whatcha want!!!
Whtvr u need
Best in CM!
👌🏼
Inconsistent prices
Very good place I recommend it