Umi was great! As a dude walking in, you kinda feel outta place but she very professional and makes you feel at ease. She’s also very informative in skincare routine and has helped me understand my skin a lot better. Highly recommend for anyone in the Katy/Cypress area!
Very unprofessional. There is not a straight price for services. You are asked to know what you want with all the acronyms related to the skin care and scolded if you didnt do your research The person that is portrayed in all the google search results for this place is a nurse, and the first thing she did during my consultation was clarify that shes not a doctor or the owner of the place. She offered me a package of treatment that really didnt offer any real benefits until you spent 500 dollars on top of that. When asked to provide documentation of the plans and what the treatment included, plus the expected results, I was told I needed to decide how many ML I wanted to put and what kind. For someone who is not familiar with the practice, its impossible to decide blindly. I was expecting professional dermatologic guidance and clear explanations, but that was not the case, only blah blah blah and no clarity of any procedure. I went today and paid a 35 dollar payment for the consultation. My review is for the service I received. All the information received was orally. The information given via text message was offered after I had already left the place and had decided not to proceed with any treatment. I only rate places I have actually visited.
Clean facility, friendly! She waited after hours for me which was awesome. I waited a week to post this review after receiving PDO threads of different types. I had no pain, no bruising, and no issues whatsoever. It was a wonderful experience and she gave me some products to see me off on my new beautiful way. Highly recommend!!
Best Facial Ever !! Incredible results with my facial!! My skin feels soo amazing and look younger, Brighter, firmer in just an hour.The way the staff treated me was great and the treatment was really nice.They would also help me how to take care of my skin and what products to use.This clinic has one of my best facial experience!Overall, I love the experience.
I underwent Sculptra and filler treatments for facial balancing and am absolutely thrilled with the results. Umi did a fantastic job, and Ill definitely be coming back!
Umi was wonderful in doing her job..and she went an extra mile to accommodate my appointment with her prior commitments..all in all great customer service !
Had an amazing day with Umi, she explained everything and asking me the feeling on each stage during my service, even with follow ups.
Love umi service. Never done any botox and i trusted her and she exactly gave me minimum units to my lips, snd it looks absolutely gorgeous snd no one from my family also recognized.
Loved my facial. My daughter gifted me an eid facial voucher. Umi was amazing. Her hands are crazily soft. Loved my facial. Will come again.
I bought a Groupon for this place...I received a text at 10pm the night before confirming my appointment (not asking me to confirm). I received one at 843am asking me to confirm. I finally sat down with my phone at 10am and confirmed. 9 minutes before my appointment (11am) I received a text stating since I didnt confirm they gave away my appointment time to someone else. I was in front of their location when i got that text, it was closed. No one there. Then the texts continued with someone telling me others spend way more money and I wasnt a big deal with my small payment. I requested a refund, got a partial refund. I dont know if they are good at spa like things but definitely not good in commination and customer service!^Update^ I did confirm and I never threatened anyone. You sent me a text after you saw my review apologizing for the misunderstanding and offered me a free session. Then you write that response? Lying about people shows what kind of person you are. I did nothing wrong.
I got a Korean spicule facial before my wedding in June 2021 and it was amazing. The result that I got was amazing. My skin was glowing and fair and my face was chiselled . I would recommend if you need a a facial or any kind of treatment to to Burhani laser medspa
I had a skin irregularity (aka a mole) removed and I had a great experience. Umi explained the procedure to me in detail, even sent a video prior to my appointment! She was very attentive throughout, asking how I was feeling the whole time. I’m very happy with the service and now waiting for the results in a few days. I highly recommend this clinic!
Burhani Laser Med Spa is very clean and Umi is a professional at what she does. Really loved the results of the facial. Would highly recommend.
Umi was very informative and really took her time discussing my skin and the issues I had. She gave me lots of options to start with, since I really have not done anything with my skin. I was nervous to try something new, however she eased my mind with the knowledge she shared. She also threw in a few extra goodies to take home and try, which I really appreciated. It is a far drive for me, however, I will return because of the trust I gained.
This is the best place ever, it is very nice. It smells really good. The moment I walked in, I fall in love. My service was so great the customer service she did a great job on my face. I love her.. from now on, I’m gonna be going to this place to do my face. Just day one my face feels so flawless. She give me a detail instruction how to use the product. I am so grateful I come to this place. Thank you, thank you, thank you. 😊 🥰
Really clean and Umi was very patient and explained the options and how to achieve optimal results- and she checked in on me later to make sure all was well. Felt like when I left my face was somewhat improved although was told to expect results in the coming weeks. So far, pretty happy about finding this place and they offer all kinds of injections and facials so it’s a one stop shop!
She was informative and friendly. I made an appointment for my mom to have keratosis removed and she guided us through the process quite thoroughly. The session was pretty quick, around 10 minutes. Im still observing the result but so far theres no irritation or redness. Overall, its an alright experience.
This review is long overdue! I went here about 3 weeks ago and had The Skin Classic procedure done (skin tag removal). The process was quick and very professional. I went based on reviews here and was hoping I get Umi as everyone was so happy with her! Guess what? Umi was my Esthecian/RN and she was awesome! Shes friendly and especially being my first time getting this procedure ...she explained everything in detail. Even followed up the next day to check on me! Definitely recommend them 👍👍👍
Facial treatment by Umi was amazing. She was very patient and service was up to mark!
Very pleased Umi took very good care of me. I had PDO threads for the first time. She explained everything in great detail to me on what to expect and how to maintain. I went in with a Groupon and now she has a new client . I have had many face treatments in the past I will say she is the best. I highly recommend. A++++ service very perfessional
I had an excellent experience here. Ive been following their Instagram for about a year and saving for the treatments I wanted. I got a fox eye thread lift, mid-face thread lift, collagen threads in my full face, neck, and navel. I also got PCL injections, botox, and Juvederm filler in addition to dermaplaning. They do it all here. She even massaged my feet and I was given some high quality products to take home, complimentary. The service was above my high expectations, very happy with the hospitality, professionalism, and results. She kept in touch the days after my visit to check on me which made me feel cared for and valued as a customer. I am a licensed esthetician and highly recommend Burhani Laser Med Spa for medical grade skin treatments.
Umi is amazing! I love her personality but most importantly she is knowledgeable and great at what she does. I’ve been dealing with skin issues for about 20 years and the results I’ve seen after one visit is beautiful! I look forward to my follow-up visits and can’t wait to see the end result. I had the spicule peel, with dermaplaning, growth factors added and some pdo threads. This was my first time getting these procedures and she made me feel comfortable and answered all questions. I highly recommend!
Umi was amazing! I had never had anything beyond a basic facial before coming here and she put my mind at ease. Super informative, professional and caring. Im absolutely loving my results. Im so glad I found this place. Highly recommend!
I had a facial and dermaplaning done today. It was very relaxing and my face looks great. Thank you!
I went to Burhani medspa to get a filler . Umi greeted me warmly nd recommended me an Organic filler which she explained to me in detail . She’s patient, sweet nd Caring which most Estheticians are lacking , which made me trust her . Umi is Gentle and professional at the same time . I’m coming again . She’s skilled , Smart ,and an Amazing R.N . 🌟⭐️⭐️⭐️⭐️⭐️🌟Thts my New Medspa now. 💙
Got a facial and Umi was wonderful! Very professional and kind, and walked me through the entire post treatment which I have never had someone do for a facial before! Definitely will be going back for more!
I am so thankful to have a person I trust. I have gone here twice this year and each time I felt I was getting the best service from a person. She took the time to explain every procedure and after care, she checked on me afterwards, and shared what I could do at home. I appreciate the care she gives her clients.
This is an amazing place!!!! from the moment you walk in the personnel made me feel comfortable. Umi she is so nice, she helped me with my skin care, very knowledgeable and friendly. I am happy with the results of my skin and the products recommended.
Umi is very thorough with the consultation and post care instructions. I had Botox and PLC injections. Umi is professional and she give me some face cleanser samples. Definitely recommend.
I had a fabulous experience with Umi- my skin has literally been glowing for weeks past my appointment. I’ve had compliments from associate’s and strangers regarding my skin… Umi is extremely knowledgeable and experienced in her field, she also uses amazing products. I will continue seeing her and look forward to my next visit.K~
Umi was excellent! She was very knowledgeable and professional and explained all procedures to me and only offered me the treatments that she felt were best for me without trying to upsell or overcharge me. The prices were very reasonable. She gave good aftercare instructions and I LOVE my results!!! I will DEFINITELY be back for more treatments and services in the next few weeks. Thank you Umi!
I purchased a Groupon and recevied my procedure from Umi. she was very informative about the procedure and other procedures that I was interested in. The office is very clean and a very relaxing inviroment. I give this place a 10 out of of 10 and would recommened to anyone looking to replenish their skin!
Such a great experience! Umi really knows her stuff and the service I received was phenomenal. I got PDO threads in my face and neck. She walked me through the whole thing and explained everything in detail. At the end she provided me with an extensive aftercare regimen and a free product. I highly recommend Umi and will be back soon!
Great service! I love the results, very reasonable pricing. Just a great experience
If I could give more stars I would! Umi is GREAT! I have been their client for over 7 years. I have happily been following her wherever she moved. She takes great care to provide an amazing experience for her clients. I love the tightening facial treatments. Makes my skin all glowing and tight. I always leave with samples. Love it.
I went in and got a derma-facial and micro needling treatment. Umi was so helpful and understanding that this was my first time doing each treatment. The derma facial felt amazing and the micro needling was pain free. My face healed in 3 days, I would definitely recommend getting both done.
I got Derma-planning done by Umi. She can be straightforward but also the most patient and the sweetest. I can tell that she really cares about her patients.She was very thorough with the after-care. Even provided me some cleanser/ serum/ moisturizer sample for my next dayskin-care routine and texted me to check up on my skin. Needless to say, my skin was glowing and make-up slide on like butter the next day. Love it!
I go to Umi for microneedling and have always had an amazing experience! She is very amiable and knowledgeable. I really appreciate that she makes recommendations for my skin after having fully assessed it- she doesnt do blanket recommendations like other spas Ive been to. Ive also been very impressed with how well she works with my work schedule. Taking care of my skin is very important to me and she definitely goes above and beyond to make sure Im able to go see her!! Relaxing ambiance and clean establishment as well. I recommend 100%!
I enjoyed the professionalism, patience, thoughtfullness, and education. I understand lots more about my skin and skin care. She is very specific, detailed, and answers all questions. She was very knowledgeable as an Esthetician and a RN (registered nurse). I will go back in 6 weeks.
Fantastic experience! Came in thinking I wanted one thing and luckily for me, with honest feedback, I changed my plan. Wanting the biggest improvements I’m thrilled with the honesty! It’s day two and multiple follow up’s went with Aqualyx on my double chin. Then Skin Classic on multiple issues (skin tags, broken capillaries, sebaceous hyperplasia etc.) So excited to see final results. Love the location and the best staff!!! 100% recommend!!!
Very nice experience. I was with Umi and she made sure I was very comfortable. This was my first derma planing facial and I will definitely be back. She even gave me a lotion to take home that has done wonders for my eczema.
OUTSTANDING!!! I am marveled at the quality of tender care provided. Umi is exceptional and crafted. I’ve been to other med spas, experienced bad customer service after. Umi has stellar customer service before, during and after. It feels wonderful & refreshing to not be treated as just a $ sign. I love and look forward to my beautiful facials. 🥰🙏🏼
My experience is always wonderful! Umi is the best at what she does. Really cares about her clients and gives great post care instructions. Im happy I found her on groupon. My skin is looking amazing.
One of the best in business. Umi is very professional and her only goal is to make sure that her clients are getting the best treatment for their skin. She is very knowledgeable and her customer service is amazing.This Place is extremely clean and I felt very comfortable. Also got some really good samples from Umi for post micro needling. My skin looks great which makes me feel great. Thank you Umi for answering all my questions, and I will be visiting again.
All I can say is wow. Umi is so kind, knowledgable and eager to help her clients have the best skin possible. This morning, I went in for what was going to be a special peel to target melasma but after closer examination of my skin, Umi felt it was more appropriate to do the Skin Classic treatment given the nature of my skin irregularities. I really appreciated her attention to my skin needs instead of performing a treatment that would not have been very effective on my current skin issues. Umi was very patient and explained the post-treatment process in great detail. I am so excited to go back in a month for my next treatment. Ive been using her recommended Storyderm and Hubis Labs products for the last (almost) two months and I could not be more satisfied with them. Finally, skin care products that do what they say they will do! After trying so hard for many years (and spending a lot of money on what ended up being ineffective products) to combat my skin issues, I am thrilled to have finally found an aesthetician who is genuinely committed to her clients, incredibly knowledgable about her field and armed with the right tools so as to effectively treat my skin issues. Thank you SO much, Umi! Youre the best!
I went to this appt unsure of what to expect as I’ve never been there before. I have had PDO threads done before at other places, and they were slightly painful going in so I was anticipating discomfort during my procedure. After my consultation, which was very thorough and informative, we decided on the best plan of care for me. My skin was prepped, numbed, and then we began. Wow…just wow. I absolutely felt no pain!!! I couldn’t believe it. The technician, was such a pro, and so gentle. I had over 50 threads done.. some were in the neck, and some were lifting in the face. NO PAIN!!! Then after I had PCL injected into my face to give natural volume. Again, so easy and painless. I simply can’t say enough. Wow. Slight swelling after. Which is normal. Went from looking my age (43) to looking 27!! Seriously!
Umi was very professional and provided quality service. She was knowledgeable and inquired about what my goals were regarding my skin. Once I decided on the skin classic, she informed me of each and every step of the process. She gave me a skin care regimen to folIow and texted the next morning to check on me. She really cares about her clients and wants to ensure that you are satisfied.I would highly recommend Umi to my friends and family for quality skincare.Thank you Umi and I will be returning soon.
I received Botox Injections for the first time, being a man I was a bit nervous. However, the service was excellent. The consultation was very informative. I was able to ask questions. A thorough assessment of my Botox needs were made. Its been a little over a week and I am highly pleased with the results. I am definitely going back to let them take care of this face.
Umi you are a beast at what you do!! Great communication, Great personality, and you explained everything in full detail. You didn’t just send me off, you checked on me daily to make sure my skin was healing properly, Everything looks great!! Umi continue serving clients & kicking a$$.
I love Umi! She’s knowledgeable, professional, thorough, and just a joy to be around. I got the pdo thread procedure and saw amazing results instantly. I am very pleased and would recommend Burhani Laser Spa to all of my family and friends!
Umi is amazing and I am glad I found this gem of a place! Umi addresses all of your skin concerns and is very caring and informative. She is completely honest and she wants you to have the best experience possible. I have been getting nothing but compliments on my skin ever since I started coming here and I will continue to go to umi for my skin care needs.
I had an amazing facial experience with Umi, she was very informative and paid close attention to my needs. My pores were super clogged and she did a really good job extracting all the impurities. My face was in desperate need for this, thank you Umi for making me feel beautiful again! 🥰🙏🏼
Umi is just great. She’s super informative and suggested what I needed, which was nice especially for my first facial. She’s constantly making sure you’re comfortable. She even included a complementary foot rub while I relaxed with dimmed lights and soothing music. WHAT!? Who does that?! I certainly found my go to for skin care! Thank you Umi!
I was really impressed with Umi she was very knowledgeable and made me feel comfortable and my skin tags are all removed. Thanks again Umi you’re awesome!
UMI was amazing! She answered all my questions and made me feel comfortable. Ill be back for more Botox and facials.
YOU HAVE TO TRY THIS PLACE OUT!! I hardly treat myself and when I do... I usually end up with a bad experience or its just not the best work. I was really surprised at my results! I had the Bb glow stem cell facial and facial laser done.. Umi did amazing!! She has such passion for her work..very knowledgeable and informative. Its been over a week and I can STILL feel the tightness.. my skin has never looked so healthy. Im a mom of 3 little ones and I hardly have time to take care of myself but, I definitely see my face still glows with each passing day. Her products are awesome as well..! I dont regret at all and I seriously cant wait to go back! And the best part is.. I love how she follows up and is always there to guide you if you have any questions! ❤ Thank you!!
Umi was amazing. She is extremely thorough in explaining what you are getting done and offering other services to provide the best results.
Great experience with Umi!!I used to go Massage envy , but Burhani Med Spa exceeded my expectations. I highly recommend this spa for all your beauty needs. You will receive high quality products, attentive service & excellent prices. They do not rush and really take their time.
I had my first facial treatment with Umi and I am satisfied with her professionalism and expertise. She knows her work. I highly recommend this place for all skin needs. Will be back!
Umi was amazing, best facial I’ve ever had! Not only does my skin feel and look amazing but I felt so comfortable with the knowledge and experience I was getting with having Umi take care of my skin! Would recommend to all!
Amazing service and very nice ambiance! Clean and very peaceful. Great products as well! Umi was amazing, very friendly and knowledgeable. She knew exactly what my skin concerns were and helped me with my facial care. Thank you Umi. Would recommend to all.
Umi did a fantastic job on my face! She suggested what was best for my skin and got rid of the wrinkles on my face, she left my skin hydrated and glowing! Very relaxing atmosphere as well 10/10.
I have been here couple of times for my skin facials and peel, I like how she knows her jo b,umi is very friendly and explains what she is doing to my skin.I really feel the difference on my skin and noticeable difference to others.She did my lashes yesterday and I love them.Overall it’s perfect!Thank you
Umi shows great professionalism in her work. Her treatments have been very result oriented and mostly assured results of 90+%. Her treatments are tried and tested. Burhani Laser is not worth a one time visit. Its a continual way to look beautiful always.
Umi not only delivers, but her humble approach to truly listen to what you want to achieve while also guiding you to proactive and preventive skin measures are what sets her aside from EVERYONE else. Also love the skincare lines they use, I always leave there with a smile on my face :):)
Umi was amazing! She walked me through the whole process before performing the treatment. I was in and out in no time!
Beware! My jewelry came up missing after the esthetician handled it! The technician asked me to take off my necklace. I put my necklace in my pocket and she says for me to put it into a cup on a chair instead. After the visit said she put all my stuff into a small plastic bag, and when I checked inside the bag my necklace was gone!
Had a horrible experience, My face got burnt. When I initially came in for a consultation, UMI who is the ONLY ONE WHO WORKS THERE, suggested microneedling, I asked her multiple times the best treatment for Hyperpigmentation, and she assured me it was microneedling, I eventually booked my groupon, and set an appointment.From my conversation following that, it was obvious she wasnt happy that I got a groupon, She kept urging me to return it so I could pay her in cash! Im not sure why you would put a deal on groupon of you dont want costumers buying them. She asked me to pay for numbing cream which i did and my extras while there totaled $70, APART FROM MY GROUPON.Umi kept trying to sell extra products/upcharge instead of concentrating on what she was supposed to do. A few days after the procedure my husband noticed my face looked burned, and I kept calling Umi to let her know what was going on. When I complained about the outcome of my skin, Umi looked for every reason, but taking responsibility for her failed attempt at microneedling, and adding kojic acid, (which Ive read isnt a very smart thing to put on skin after microneedling).Its obvious Umi has not worked with Black skin. And It doesnt seem like she very well versed in working with it either. I recommend she improves her method because whatever she applied on my skin that day doesnt work on darker skin. And I think I know my skin better.Sidenote: Umi should pay more attention to clients skin needs versus trying to sell products from the image line, which they dont need. And I am not sure why she keeps lying that I am allergic to kojic acid. I AM NOT ALLERGIC TO KOJIC ACID AND I NEVER TOLD HER I WAS.I WOULD NEVER GO BACK TO HER, AS IT IS OBVIOUS SHE IS NOT PROPERLY TRAINED ON DARK SKIN, AND INSTEAD OF EDUCATING HERSELF CHOOSES TO LIE ABOUT HER CLIENTS WHO COMPLAIN!!
This facial blew my mind!! My boyfriend sent me an email for the special on Groupon and I called them right away. Umi got me in for a Saturday. Clean cute facility. Enjoyed my facial with a complimentary foot massage. It has been a week and I am loving the results of the stem cell holistic facial. Cant wait for my next.
Umi is very knowledgeable as a skin therapist and offers a lot of services and solutions. She also follows up with your results post treatment. Umi is also always available to answer any of your questions.
I absolutely love going to this place for my facials. I cant say enough about Umi. She listens to your needs and is kind and always has a smile on her face.Ive never had a better facial that delivers every time. Ive seen a huge difference in my face. Thank you Umi.
I cannot say enough good things about Umi! i feel comfortable with her and i trust her so much! she is extremely knowledgeable and gives the best tips and advice. im so happy i found her, she is stuck with me now 😁! Thank you, Umi, for everything. youre simply amazing!
I had a wonderful experience with the removal of skin tag. I am soooo happy that it is gone with the help of Umi. She is very professional and takes care of her client.Sahira
I LOVE Burhani Laser. I get my acne facials and lazer hair removal done here and it is the best place ever. Umi is amazing she is always there if I have any questions about what to do for my skin. I highly recommend getting a facial done. And the Lazer is amazing. Im already seeing big results.
Umi is one awesome aesthetician in our Cypress area!Warm and extremely knowledgable.Highly recommend her services.
This is a great spa to go to especially for lift threads . I’ve visited a couple times and have seen instant amazing results ranging from facials to a thread face lift , my skin has never looked so plumped & glowing ✨ Umi is very attentive and very knowledgeable in the treatment of skin , the atmosphere is very welcoming & you will get all ur needs taken care of here . Will be coming back again 🙌🏼
Prices are great, definitely an affordable spa for great results. Umi has always been very patient. They take their time and do not rush. I love how the products are so effective and light weight.
What a great experience. Thank you Umi for the best treatment! My skin feels great and changed for the better. Highly recommend. Extremely professional and a world class treatment!
WHAT A SCAM! I bought a 60 min facial on Groupon, when I got there the lady spent most of the time trying to convince me to upgrade the treatment. After all this time she told me I was not getting my facial and got a 15 min treatment instead!!! She barely knew how the treatments work. What a waste of time and money! Do not recommend!
I have had a great experience with this Spa. Umi personalizes your experience and ensures your service is specifically tailored for you. She spends time with you to provide the best products and always follows up after. I would definitely recommend!
Last week I bumped into Burhani Laser Med Spa on Groupon and I do not regret it. Umi was extremely informative and knew exactly what to do. My face seems less red and the bumps are slowly going away🤗 I seriously cant wait to go for my second session.
Umi is the best. Love my lips. Results are awesome. Will definitely come back with my friends.
I been coming to Burhani Laser for the past night months. I am extremely happy with the service and the price. Umi is the best she always follow up with me to make sure I take care of my skin. Thank you Umi
Customer BEWARE!!! According to their “new policy in 2019,” they charged $35 for numbing gel for microneedling! If you don’t have money to pay for numbing gel, that’s all you get. I purchased the deal through groupon for 2 sessions of microneedling. The first session went fine, with no charge of numbing gel in November. The Lady Umi said then i can schedule another session 1.5 month apart which i should have enough healing time for my face. Then when i showed up for 2nd session which is 1.5months later, she said oh your face looks much better from last time, without any pictures to compare to, or she must have incredible memory! But after finding out that is my 2nd session from groupon, she said my face needs more healing time, instead recommend nano-needling or microdermabrasion which i did not agree too. She said fine then recommended a bunch of nutrient mask/lift, among of which i only choose to go with the perfection serum) for $25. Then right before I lie on the bed, she said, “oh i forgot to mention there’s $35 charge for numbing gel. This is 2019 policy.” (And shows innocent face). I said fine, i’ll pay for the numbing gel. After the numbing gel was applied, she started the procedure after 5mins, i told her the forehead has not numbed yet, and she was like, “oh it takes 2 hours for the forehead to numb,” and keep working. It’s like she was dealing with a kid. The topical anesthesia would have gone out of effect maximum 40mins. She had no idea i’m a doctor and i know how it works. I was nice enough not to confront for all the unethical unprofessional services they offered, but I want everyone else to be aware of what they will be dealing with before the appointment! Going over all the bad reviews so far, it was from all groupon purchases, and definitely there was a difference how they treat customers based on the money they get! Wish I have read all the reviews before I came.
I love how easy it is to communicate with them! They always text to check on how I’m doing following treatment. It’s easy to schedule. No wait times. I’m in and out. I am grateful to have found them!
Cute, small spa that I have been going to forever. They are fantastic and knowledge. I have been to many different spas, from the high end to in neighborhood, and nothing compares to Burhanis. I notice a huge improvement in my skin after receiving multiple treatments. I have recently moved to Baytown and will continue to drive in for my facial treatments.
Very happy with my microneedling session; they are now in a newer place too! Would highly recommend this spa for all your skincare needs and requirements.
I highly recommended UmiShe wiil suggest you, based on your need of your skin and will work with your budget in a timely manner.Sincere, efficient and honest, great follow up with customers and send information.Thank you very much
Umi was very informative and shared detailed info on the procedures and services. The facial with the foot massage were amazing...!!!
Umi is really lovely and takes her time to do stuff properly everytime. She makes sure she is providing the best service possible :) really love that
Umi is so great and works with you so well! I love coming here i always leave feeling beautiful
Umi was very helpful and and gave me a wonderful facial, i love the results my nose is clean with no black heads . Im totally going back
Great experience getting my first hydra facial with Umi today! I will definitely be returning for future services.
As a local guide, i have the responsibility to share my experience honestly and accurately with the community.After i shared it on yelp , here I’m sharing with google community.This place Is a joke, DONT WASTE YOUR MONEY OR TIME HEREunprofessionalism is on high level , she is 100% dishonest, not truthful with clients , she would say anything to get you on the treatment , once you done , you wont see results after weeks , you give her update then she would give you her real face ...aggression and rudeness on top level ..greedy people for money only , they dont care for customer satisfaction.When i shared my feedback and how Im disappointed about my experience after a failure facialShe said oh im sure there is dead skin gathered !!!! and offered me free derma pen When it was time fir me to go get it she said sorry you have to pay She only offered free basic facialWell , if your 175$ facial was a total disaster....how you think your basic one would be ...????When i asked her you said free now you say I should pay ??? WhyI already went through miserable facial zero results, thenShe turned to aggressive attitude and rude messagesAnd refused to deal with me at all lol and she bloked me on Instagram so that I dont share my experience..Shame.The owner is just following up with accounting records coz she only cares for money , customers and their satisfaction...non of her interest...shame on youMy 175$ gone for nothing, thats fine Ill consider I trashed it at least i know now what kind of people working here ...I wished if you do services as professional as you do in creating lies ....First I have never got treatment for my face except this one which was the first and last one thankfullySecond, you should be ashamed of yourself creating false statement saying any lies to excuse your unprofessionalism and failureThird:I never contacted you guys through any social mediaThe only way I communicated with you nicely while you didnt deserve it is texting on your phoneI followed you before on Instagram but never leave anything there especially concerning this matter coz you blocked me right away before even i say anything there.Fourth:My regular med spa is Amys skin care med spa on westheimer which is a high End place with 136 reviews for a rating of 4.7 starsI have a monthly facial with them , but i made a very wrong decision to think of trying something different in different place as i have the passion for skin maintainingYou dont know what you talking about, and whom you talking with..you are simply lying coz its free ..I dont look for free things i look for the bestAnd I definitely know now you are the cheapest not only price wise but professionally wise alsoIm shocked to see your talent in faking a whole scenario about meThe whole time i was on your dirty sheet bed that you dont change after each customer , but still didnt say anything and was trying to relax but you were speaking non stop , and I didnt want to be rude and tell you to stop talking because you were very loud and annoying, i was too polite to say it, closing my eyes and only replying with the mmmmm or okI didnt open my mouth till you ask me another question of your no ending ones ..Any successful professional reputable business would reply to customer complaints with respect and try to make it up or at least apologize,Im a local guide on google and I review businesses, i never seen such an awful attitude in any reply from those business owners.Thats what makes them successful actually.And look at you ...poor knowledge about business management,or customers obsessionAnyway im very glad that you revealed how cheap business you are. And i hope people go and see other reviews about their terrible experience with you.And they stat away❌❌❌❌❌
Umi was very knowledgeable and I would highly recommend her. I am very happy with my results so far.
Umi was amazing. Very friendly and did an amazing job on my pdo threads! Will definitely be back :)
Umi made me really comfortable , and explained everything perfectly. She did awesome !! Enjoyed my visit !
Ive been a regular client for the past 6 months and its been the best decision to stick to 1 esthetician .Thank you Umi for making my face look amazing and more youthful!
This place was professional and clean. The service was great, too. I drove three hours because of a great deal on Groupon but will return because of the service and attentiveness of the staff!
I love the honest feedback on mini cosmetic procedures I want to do! I come regularly now and can’t wait to do more collage threads!
I always have the best experience at Burhani Laser Med Spa. Even after 3 years Umi is my go to aesthetician.
Umi is very professional. I’ve used her many times and I’m always satisfied. Thank you Umi ❤️
Umi was amazing and gave me the best facial/skin advice! Can’t wait to go back!
Went for Burning of Keratosis and Umi was the best , so knowledgeable , friendly and patient , made the whole process easy and comfortable!
Umi was wonderful in delivering all my facial care needs… love it!!!!
I had a plethora of skin tags removed. Initially, I was shocked that my skin had temporarily lost its color. However, after approximately a month my skin is normal. It was worth it...Bravo !!!
Extremely happy and satisfied with the service. The skin is much better looking after the treatment. Very warm welcoming and hard worker. I hight recommend this place.
Amazing work on my lips. Very professional and beautiful office. I’m definitely coming back for more work.
I love this place! Umi is so kind! I’ll definitely come back for facialsHighly recommended 👏👏👏
Perfect customer service! Great place for both. Will return back for microneedling with umi.
The people there are so rude. I ask them for the appointment and I cannot attend that appointment due to some emergency. They were so rude about it and tell me that ‘’ emergency don’t happen everyday.”
Amazing experience, I love my new look thank you so much, I will definitely be back😃😃😍
Service was nice friendly person sending her more costumers price was great helpful person fun too get along with will go back for more service
Glad I found this place. Got some skin tags taken care off. Great experience and cost effective. Will be going back next month for my back.
Got a facial here! Great quality and service. They recently shifted to a new space which is absolutely gorgeous too!
Umi the esthetician at Burhani Laser is amazing ! My skin has never been so great 😁
Great experience! Extremely supportive staff with a great ambience.
Great service. I got a facial and it was wonderful. I highly recommend.
Umi is very knowledgeable and precise! Great experience with her today!
Burhani was very professional and informative about procedures. Can not wait to return to their new location!!!
Felt no result with my treatment. I hardly leave reviews but definitely you’d regret going here.
Great Experience! Will definitely go back there!!Thanks Umi
The lady there is really nice and friendly and takes customers’ calls very seriously
Great experience for a first timer. Will be returning.
Great customer service and follow up!!
Great Service!
Very knowledgeable
Excellent service, the technician is extremely pleasant and patient and the results are incredible, I recommend this very professional spa to everyone