Big Cloud Vape & Tobacco - Norridge

They have a ton of inventory and my favorite lost Mary. The price was great!

Best prices in Melrose Park, friendly staff, all sorts of products, plus they open till 10 pm, check them out when yall around the neighborhood

The best place to go and buy vapes we love it !! Tom is awesome and best costumer service

If yall smoke or vape, this is the one-stop shop you need to go to. Huge selection and the dude over there hooks it up. Check it out. Trust.

Best shop in the area they can get u the best price ever

Super awesome staff and excellent selection

Soso helped me finding the best vape. Great store

Great shop Tom and Moe are awesome

These guys are always very nice and polite and always give top notch service. Especially compared to other competitors in the area. Plus they’re much less expensive over here.

Great place with good prices. The owner Phil, is a knowledgeable and down to earth guy. I use this store often and have never had anything but good experiences. Definitely recommend.

The best shop around, they always got what i need and the best workers ever

Great and friendly staff that provides excellent customer service and will always treat you right, even more so once they get to know you.

I appreciate great energy. I felt very important the moment I walked in. Thank you very much for your service and business. The product I chose I am very pleased with. I appreciate you.

Always reliable products. Have never once had a bad expierence. Helpful employees who know what they’re talking about along with great and fair prices.

Handsome guy soso great smoke shop.

Best vape shop in town

Other vape shop employees usually give me a thousand yard stare, but Tom was gracious in his approach to customer service. Will definitely be paying this shop a visit in the near future.

Vapes so good they make your face numb!!

Very helpful worker!

Terrible all vapes were burnt. Finally got one that tasted okay in the store then 5 hits later the vape tasted completely burnt. Very disappointed. Would give 0 stars if I could

This shop has great customer service, Moe is super sweet and very kind, always smiling. definitely check them out!!

Very clean and neat store you can tell they take care of their business. Also very friendly and knowledgeable employs. Will definitely be back

Amazing service beautiful store

Its a small store but they have quite a few items. The price of vape juice is a bit high but I found a couple on clearance ($12 each) that are pretty good. I wish the FDA didnt get involved in this industry because juice online was so much cheaper and they had some really good flavors. Oh well, its a whole new world these days.

Tom was very helpful ,im def coming back!

Every time I go there the customer service is outstanding, never had any issues with there quality. As described no questions asked . Highly recommend.

Shops super cool first time there and it was really chill. Tom was super nice and helped me out, definitely recommend coming here cause i will be back!

Always welcomed by the best employees and great atmosphere

I literally love the guys that run the shop. They’re so easy going and super nice. They always makes things easy for me and help me with what i’m looking for. Always a quick stop. Lowkey sometimes it’s the best part of my day because they’re literally so dope and always make me laugh :)

Best vape shop in the area for sure! Great service, selection, and prices. Highly recommend checking them out

Great shop, lots of products and great customer service.

Best store for everything

Very clean shop, you can Tom knows his stuff and great prices!

Best products! Best prices! Best service! Guys are Hella cool. This is the only go to shop!

Súper cool shop they got the new disposable hookas and they smack so hard. They are very friendly Tom and Omar helped me out and took care of me in a couple of mins!

Even though most of these modern head shop such as these carry the same stuff..I like their professional no nonsense demeanor. Im in and out always quick.

Greattt customer service. Definitely recommend this place !!

Super friendly, variety of products and fast service! I’m there every week and I will keep coming back.

Good customer service

Best shop

Excellent customer service from the guy with glasses, but the other thin guy I had told him 2 previous different brands of Delta 8 carts where leaking, and he dismissed it . When I walked in I noticed on the glass shelf the TreeTop Carts were leaking like crazy , most likely due to being stored in heat. They are good people and a clean store with gigantic inventory , but I would stay away from carts in this store. Today is the third time I bought a different brand of carts and they leaked again . Specifically TreeTop , Cake , Urb & 8ball. They all leaked.

Decent prices,the guys working there are awesome,check them out .

Went here for the first time .Great customer service prices were lower then other places I went to . And a great place overall.

This is one of the best smoke shops in town. You can find anything you are looking for in here, tobacco e-cigarette vape and CBD.I am amazed by how generous the owner is!! Ask if there is a special offer happening there and see if there is any discount.

Tom and Omar are the best! Very helpful and great customer service will definitely be back!!

Amazing people and service

Best shop in the area

Best deals ,clean shop and friendly workers.

Amazing customer service from Tom he saved my life

Moved to the area not to long ago; found this place and soo happy I did. Helpful staff, nice selection. Of kratom that is affordable. Definitely check it out

This place is amazing, very friendly staff help me find everything I need & they always have the latest products first. Can’t say anything but good about this place

Big cloud is my favorites local store in norridge. They have everything I want and the nicotine devices are real. Unlike other stores. Ash has the best customer service and will work with you. That is why he is my favorite vape shop seller. Stop by at big cloud I promise you satisfaction for the right price. - X

Ash and omar are great workers, always reasonable with prices and know what’s good. best shop in norridge, have been going here ever since they opened up, and i never left disappointed.

Great prices and selection. Omars expertise and service made sure I was taken care of.

Yesterday I call to inquire about prices of the disposalable e-cigs. The gentleman answered with I dont have time to talk on the phone about prices, come in and look. It would have taken you about a minute to answer my question. If thats how you treat customer over the phone then I dont want to find out how you treat them in person.

Many different products, nice environment, and great customer service! Will recommend.

Good local vape shop. Big shoutout to Tom for being very helpful.

Dope shop great ppl def recommend coming to this shop. I’ll be back that’s facts

You ever need any nic... this shop will hook u up for sure!! They got helpful workers and great prices. Make sure you come here.

They always have what I need and are very professional. They are always friendly when I enter the store.

Awesome deals and great service. All your smoking and vaping needs will be met. They have great inscents and tasty whip cream chargers :)

Staff is great! Very friendly and help. Prices good too.

Amazing Customer service guy on the desk was very nice and offered me the best kind of cigars.

They do not open on time which is very unprofessional they don’t even have a sign that says what times they open or an automated phone message that says the time was trying to buy something in a rush and waited outside for them to open but they never did.

Great customer service. Highly Recommended

Many selections. Friendly and helpful staff.

Very nice owners, greats staff and good prices and quality

Best service, have gone here for a few years and never disappointed!

Great service amazing prices

Total ripoff. Sold me a Freemax Twister vape kit for $59.99 and then I found out the same exact one is $35 pretty much EVERYWHERE else. Kinda pissed.

Tom was friendly and super chill, knows how to do his job and I’ll be coming to this location again!

This place is really amazing great guys working there and great products sold there i highly recommend this spot always gets new nicotine products and a lot more 1 stop shop for all ur vape stuff

There are no trash cans on the street. Most of the garbage is tossed by your customers. Makes the property look trashy and looks like you dont care.

Such a great store and beat up prices , this area has a lot of tobacco shops but big cloud vape and tobacco they have the best prices and best selection .. I really advice everyone to go their

Tom provided awesome service! Great place!

The best smoke shop in the neighborhood. Customer service exceptional, i love it!

Great shop treated me well.

Dope vape store they have everything been coming here for 3 years and they never disappoint

Best place and prices my boy Omar and Ash will take care of you promise yall💯

Open Early, Close late! Selection and Service, SUPERB !

Great selection and the staff is super helpful.

The best tobacco shop in Norridge and Chicago north area , these guys are amazing they have a vairety of everything you should go visit them 👍🏼

Great guys great deals.

This is my favourite shop and best prices big facts

Great people and pieces and service best smoke shop in town

Good customer service and very friendly staff.

Been coming here for years, great employees, great products

Fake posh !!! Warning !! These scammers sell fake posh, tastes horrible, I would never shop here again. DO NOT SHOP HERE, fake products,

Place always hook me up great deals.

A lot of blunts and paper options

Good service

Great service, great prices 10/10

Very good service. Omar is very helpful in recommending choices.

Very good store good selection ! Thank you

Always had my brand vs. Nobody else carries my brand.

Been going a while. Friendly staff and dope shop

Great customer service!!!

Very friendly staff, I will be coming back.

Dope shop i come here every time i need something for smoking

Great place great selection

They have a good selection of glass pipes, and great prices. Chill place

Owners are rude, very small selection. Will not be back. If I could give 0 stars I would.

Tom is the absolute best sales man around

Bad customer service I’ve been waiting outside for one hours they still closing they said we open at 9 am

Best vape shop in Chicago!

Best store to shop at!

Perfect shop ,love it

I used to go here a lot and then all of sudden they stopped selling to me so I go to other places now

Great prices and variety of products.

Best place for all your vaping/smoking needs

Nice people, great prices

Cool shop nice people :))

Best shop in Chicago best quality of goods!!!

This is Ayman Doukkali.BEST SHOP ON THE NORTHWEST SIDE

Great customer service !

Toms customer service is amazing!!

Always have everything I need!

Lots of fake vapes. Do not buy from here.

Bad customer service.

Awesome glass, friendly employees

Bad customer service very small store .......

Always great service!

Best smoke shop in chicago

Best shop in town

Excellent customer service

Coolest smoke shop Ive seen

Great workers, great products, great service!

Great quality vapes

The best store in the town

Best vape shop

Tom’s the man

The dudes here are always cool

Best shop

Quick with lots of options

The best disposable vapes

Best smoke shop in town!!!

Great service

Amazing service

Dope shop

Great experience

I like the service

Great prices

Shoutout moe

Good product

No masks inside????? Thanks

Ash is the best!

Nice

Great service

Dope bongs

Great service

Place nice by