Robbi is the best. Being the only master esthetician in the state, she is very knowledgeable about the skin. You can be confident that you are getting the best facial for your skin type. After just a few months, my skin feels hydrated and looks brighter. Fine lines are less apparent. Not only that, but she is so pleasant. Wish I could see her every day!!
Yesterday was my 3rd hydrofacial with Robbi. She is very knowledgeable and you can tell she just cares and wants to help you look your best. I have received several compliments after my hydrofacials and I would definitely recommend Robbi. She is an excellent esthetician.
I’ve had 3 facials with Robbi now. She is very knowledgeable and is great about offering you advice to get/keep your skin looking healthy. Her space is clean, comfortable, and relaxing. I’m already looking forward to my next session.
Everyone here is so nice and I love that there is no contract. All of the therapists are great but Matthew is my favorite. Each month costs me as little as a nice dinner out but far more valuable!
Ladies and gentlemen, if you want to treat yourself and make yourself look more beautiful and your skin glow, go see Robbi At MassageLuxe. I highly recommend the hydra facial! You will leave there with your skin Being healthy, clean, beautiful, and glowing! Robbi explains everything that’s going on during the Hydra facial so you know exactly what kind of pampering you are receiving! Robbi is a master aesthetician and former nurse so she knows exactly what your skin needs!Run do NOT walk and treat yourself to Robbi’s beautiful hydra facial!
I’ve been getting massages here for years and just recently started getting hydrafacials with Robbi. She is THE BEST and my skin looks better than ever! Facials are new to me but she is very knowledgeable and passionate about skincare, and always explains everything. Great experience, would definitely recommend her!
Robbi does the BEST facials ever! They’re so relaxing and I love how I learn something new about my skin every time I see her! She’s so well educated in what she does! 10/10 recommend!
I called AGAIN, every single location didn’t know where there manager was or how to contact them, the only one who had a manager at any point today (2 damn hours out the day) was Overland Park location they were great and helpful . Blue springs and Lees summit have children working the desk who don’t have an answer or a prayer to help with any situation .. ever . To take someone’s Money then cancel their membership , with no refund OR service they just paid for WHEN THEY SHOULD HAVE been canceled is insane. I won’t be back. I will dispute their charges and anything else going forward ! I want nothing else to do with this business it’s been nothing but awful experiences then entire time, no accountability or care for customers. Highly disappointed my other family members (6 of us) were members for years and can see the MAJOR decline. After this experience .. my entire family is canceling .
I have had such an amazing experience getting hydrafacials from Robbi. She is so sweet and very knowledgeable. Would definitely recommend her!
I had my first Hydro facial at MassageLuXe and this experience was AMAZING! The staff is very friendly and helpful. The facility was very clean and gave a calming, peaceful feel. Robbi Edwards was my esthetician and she did the best job!!!!She took her time explaining things and is very knowledgeable. When I left I could see a difference in my skin. My face felt tighter, looked tighter, was hydrated, and glowing!! I made it a point to schedule again, as I trust this esthetician and already see a difference. I am not usually one to write reviews, but this experience was soooo good, that I had to share. If you are on the fence about trying facial services, or unsure who to go to, you can feel confident in coming to MassageLuXe, in that your experience will be TOP NOTCH, especially with Robbi!Kimberly MM
HUGE shout out to Robbi for an AMAZING hydrafacial!!! She is the ONLY aesthetician in the greater KC area who has advanced training in hydrafacials. You need to treat yourself!!! Your skin will be glowing, smoother & soft as a babys skin, AND you even look younger!!Pam Stratton 🩷
I ‘ve had at least three different facial treatments with Robbi Edwards, she does a great job ! I have nothing but excellent results and her professional expertise and care is very hard to find. I will continue to have my treatments with her ! 👍
After being a loyal customer for about a year I am seriously thinking about canceling my membership. I had a massage booked on Sunday and I got a stomach bug. I called and switched it to Monday because I thought I was feeling better. Monday I was worse off than the previous day and asked if I could reschedule again and was told that I would loose my money. I asked to talk to a manager twice, and they said she would call me back and that never happened. What I think is funny is that they can call you hours before an appointment to cancel, and dont compensate you for your inconvenience, yet you try to cancel, and they charge you. Not happy!!!
I had a HydraFacial with Robbi the experience was great. I didn’t leave soaking wet! I’m excited to continue monthly to see the results. I have very dehydrated, aging skin.
Robbi is the best esthetician in the business. My hydrafacial is next level when I go see her. Make sure you ask for the platinum hydrafacial. She is easy to talk to and I truly feel Im hanging out with a friend when we have our sessions 😁.
I just had my first Hydromassage facial today with Robbi. She is AMAZING! She explained everything and made sure I was comfortable. My face feels and looks so much better. I booked another treatment for the end of February. Cant wait
Have been seeing Bobbi for Hydrafacial for 3 months now and my skin is transformed! Bobbi is the BEST and explains everything in detail and really gets to know her clients. She remembers things I tell her from visit to visit, even small details. Her service alone will keep me coming back for a long time!
MY husband and I have been members for 3 years. We love Massage Luxe. Everyone is so friendly and knowledgeable. The therapists are great, the facility is beautiful and impecably clean. I highly recommend!
I just had a wonderful experience and hydra-facial with Robbi. She helped me get a plan for what I am hoping to accomplish. Also, side note the bonus hydra-massage comes with any service - so that was amazing!I can’t wait till next time. Thank you Robbi!
This is my second facial with Robbi, and both have been a great experience. Shes very knowledgeable and professional. Shes friendly, personable, and made me feel comfortable throughout the whole process. I highly recommend her!
Robbi, my esthetician, delivered an excellent hydro facial with expertise, guiding me on the ideal cleanser for my skin to enhance facial results and prolong their effectiveness. Additionally, thoughtful recommendations were made for a moisturizer to maintain lasting hydration. Overall, a stellar experience!
Kira was amazing! She was so professional and also listened to where I was having issues. I’ve had serious shoulder tension and walked away with relief. This was my first time at MassageLuxe and was easily the best massage I’ve had! Will definitely be back!
I just finished a Hydrofacial with Robbi! It was such a neat experience and Robbi is very knowledgeable on the whole process and the products she recommends!
Robbi Edwards is an awesome Esthetician! My skins is glowing and looks and feels amazing! I highly recommend her.
I have found my skincare expert, Robbi! I can’t imagine going to anyone else for a facial. She is extremely knowledgeable, always professional and we have great conversations too. I have seen Robbi for 4 facials now and I will continue seeing her for monthly facials.
Ive been to this location exclusively since Ive moved to the Missouri side. I always get a professional experience. Casey has probably been my favorite, but she, Tirzah, and Beth all have done great deep tissue massages. Today I went for a 3rd trimester prenatal massage with Mykesha, and it was PERFECT. Absolutely wonderful. I will definitely be back before my due date!
This profession is so very highly UNDERRATED! The ultimate self-care is taking an hour or two and focusing on your own wellness. The folks here are caring, professional and so good at what they do. I got a facial with Allison and an hour massage with Mykesha, I truly came out feeling completely relieved and stress free. Love having a great body therapy, professional place so close to home! The front desk folks are always welcoming and thoughtful of what you need and always work with my schedule. Thank you and keep up the great work!
Had my first Hydrofacial today with Robbi. She was pleasant, professional, knowledgeable and gave me such a great facial. I’m looking forward to my next visit!
I visited MassageLuXe while on vaca last week, and all I can say is WOW. I received a Hydrafacial from Robbi and my skin has never felt or looked better. The whole salon was so welcoming, but Robbi really went the extra mile to make sure I enjoyed my experience. If you’re ever in the area I highly suggest stopping in for a treatment. I will definitely be going back
I will never go anywhere else again for a facial or skin care advice. Robbi is extraordinary, professional, and the sweetest girl ever. I fell asleep she was so gentle. I’m definitely sending all my friends and family in her direction. In fact, I’m thinking of a birthday facial day w Robbi for all my friends and I. Is that possible?
Robbi Edward’s is a knowledgable and wonderful Esthestician! After just 3 facials my skin is hydrated and fine lines and wrinkles are noticeably demenished! Book your appointment today! She’s awesome! Book your appointment today at the Lees Summit location.
They were okay. Except they kept on charging my debit card even though I wasn’t going to them anymore. Everyone needs to look and see if they are charging you even if you don’t have an appointment.
I was really let down, half the time he was using one hand. Then ended 7 min early, after starting a few min late. The masseuse I got was just subpar.
Robbie is amazing with her hydra facials! She takes the time to go over your plan, is friendly, and super professional. I go monthly and enjoy her services! Will return again and am a repeat customer.
Its likely the gal I had wont be working there much longer, but I picked my head up twice and cleared my throat loudly in an attempt to get her to resume the massage. She had one hand moving slowly back and forth in the same spot for longer than two songs played on the tape making it clear her other hand was navigating social media or text messages.It was a first for me! I had a healthy and intentional conversation with the manager as the therapist herself was not available. I have waited a couple weeks before posting in hopes of a follow up with an explanation or resolution, so at this point, as a paying guest, I am inclined to give one star for both the service as well as the management of the franchise. Sorry 😔
Had an amazing facial today with Robbi! She is fabulous!
I had the hydrofacial with Robbi and it was fantastic! She is very knowledgeable and professional, this woman knows her craft and does it well.
Canceled my membership. They never have enough staff there for massages. They have “basic trained “ therapists. I had high hopes. The aqua massage bed is nice but it doesn’t make up for everything else. The front desk staff is sub par at best. I had to go out of my way clear across town to cancel your monthly membership. They will not allow you to cancel on the phone. It’s unfortunate because I had a lot of friends to send your way. We will be going elsewhere.
I have been to another MassageLuxe location and decided to try this because its actually closer to my home. The instructions on the tablet that I used to fill out my paperwork told me to hand the tablet to their therapist. When the therapist came she said, Take that back to the front. She was very robotic, just going through the motions. I jumped twice and said ouch at least once from the pressure being too intense. She ignored me and didnt say a word. Gave a robotic speech at the end of the massage and left the room. In addition, during the massage, one of the front desk people knocked on the door and asked if everyone was ok. The whole experience was weird and uncomfortable. I would suggest a different location.
Holy Moly! Let me just say that Robbi is the best! Her hydra facial is amazing and I wouldn’t go to anyone else for my face!!!!
Robbie was awesome and really took the time to learn about my skin and what I needed!! Highly recommend her!
Giving this establishment two stars. That could be generous. I was scheduled for an hour massage on a Friday. Got a call on Wednesday they needed to cancel. Ok, rescheduled for Monday. On Sunday, received a confirmation call, which I confirmed. Well, that was short lived because I received a call Monday morning canceling that appointment. The lady that called was very matter of fact and really didnt offer an apology.While the service they provide might be fair, I wouldnt know because they wont keep my appointment. Good luck using this company. It is not conducive to stress relief.
I had an amazing facial with Robbi! Very professional and knowledgeable. Ill definitely go back as often as I can!
Robbi and Allison are so talented! Such great facials
Robbi was amazing with my hydro facial, very relaxing, sweet, informative and professional. can’t wait to come back!
Thanks you for my Hydro facial it was very relaxing & very clean and professional. My skin is glowing. I will be back.
This is my favorite place on a day off! KJ at the front desk is amazing!! Worked very hard to find an appointment that matched my availability and got it done!! I have an amazing therapist every single time I go there!! My heaven on 🌎
Great location for any kind of facial. Allison was excellent and the staff is fantastic!
Jared B. is a great therapist!!! He’s knowledgeable, kind and caring. The location is convenient and the appointment times fit my schedule. I would highly recommend Jared B. Physical therapy.Thank you!
Absolutely amazing massage! I had Jared B. He definitely knows how to give the best most relaxing massages!! Place is clean.
Great services and a very friendly, accommodating staff. The aqua-massage bed is a nice add-on to a membership.
Always receive a great massage when booking with Amadeo! Staff is friendly and professional. Facilities are very clean.
Massage was not good. Obviously not fully trained. It was clean and nice staff but people want a good massage and to be relaxed
I went for a massage on my birthday with Matthew and he was amazing. He listened to me and did exactly what I needed him to. 10/10
Amazing staff. Great massages.
The person who did my massage. Dont know what shes doing. This is a constructive critism.
Very relaxing environment! Cannot wait to come back & use my monthly massages!
Couples massage was great. Would recommend Matthew.
It was super relaxing and I cant wait to go back.
First time and it was amazing cant wait to go back!
Loved my massage. Very relaxing 😌.
This is a relaxing atmosphere and the therapists are great
Wonderful new spa! Kosha is AMAZING.
Not horrible, just okay
Great massage and easy scheduling!
I can’t say enough great things.
It was a good massage. Clean place.
Had a good massage from Jared
Like the staff here.
Love this Place