Ignite Glass & Gifts

Definitely visit Ignite.Gallery of gorgeous glass work to see and many quality products.The owner has built this wonderful business. The glass in his shops are gorgeous and definitely made by talented artisans. Dont miss out.

Morning manager Brooke is a Saint! In my years of coming here the entire staff has been very knowledgeable and helpful, but Brooke has stood out above the rest. I highly recommend checking the place out.

Colorful and well stocked with many interesting things. Friendly staff ready to help. Price for vape fluid was reasonable. (Yes, they carry vape fluid - even though their website doesnt mention it.)Dont be fooled by the entryway, which is barren and needs to be swept. Perhaps a couple plants, posters or something?

I love this place! Always great service. The staff here really knows their stuff. Its awesome to go to a place, ask for a product with instructions on how to use it, only to have them pull it out of the box and show me how it works. They also have a great selection of papers and rolling accessories. Some of this stuff Ive only been able to find online. Check this spot out, you wont be sorry!

Larger than the east side location, it is always enjoyable to peruse the shelves and find a few more things than you initially came in for. Location is accessible, with disabled parking and a ramp once you enter the building.It is clean, organized and spacious with good displays. Staff is always friendly, personable and ready to educate you on what your purchases.

Awesome displays of glassware and much more. They seem to have everything I need. Just Go

Absolutely awesome staff!!! I go in there at least once every week-2 weeks! They def know me by now 🤗🤗🤗 they are so kind to me and my kids when we come in. They even gave her Oreos one time 🤣🤣🤣

I was just in today and Sean was a great help thank you so much I really felt like I got everything I needed taken care of and in a respectful manner.

Good selection of vapes, glass and anything you could need for your sessions.

Great shop, great employees and local. Even on black Friday the employees were very helpful and insightful. Any questions you have, theyre knowledgeable and willing to answer, and no terminology is off limits.

My husband and I love this place! We love their variety of products and exceptional customer service! My friend and spouse moved here from another state and put them onto this shop. They are frequent shoppers like us!Last night, I got to their store only to find out that they are out of this particular item we always get. The cashier Jon was super helpful and very knowledgeable about their products, and recommended another product which was equally amazing!Thank you for your help and awesomeness!

Best glass store in Madison by far. The staff has always been helpful. They always go into detail when answering questions about specific products and even compares to other products. If a better product at the store is available and costs less, they will always recommend that product. Looking forward to more visits to Ignite! Keep up the amazing work.

I absolutely adore this place! Between the friendly and knowledgeable staff and the wide array of products- both local (even some made by their own folks) and unique pieces- it is definitely my place of choice for smoking shenanigans. They legitimately care so much about their customers and what they’re selling, and it’s obvious.

The employees here are amazing! always offering amazing suggestions and can often answer any questions you might have! And they are always kind and greet you with a smile! huge thanks to anyone who works here!

I came in yesterday morning and I was really looking for a good peach vape since lost Mary peaches are hard to find, this guy gave me the best suggestion. Bless good smoke shop workers.

The Staff was very nice and knowledgeable 👍🏿

This place is totally unassuming from the outside, but fascinating inside. They have a huge selection of supplies to fit every budget and preference. The staff were super helpful, knowledgeable, and friendly.

Bought a terp slurper here today, and I’m always impressed by the staff here! These people know their stuff and are there to help you out! Super welcoming shop, and their glass selection is top notch.

The staff is always so nice and helpful. They don’t hover but are always available when you have questions and give you their honest opinion on the products so you spend your money on the best. Love coming to this shop :)

Depends on who you work with here. Friendly staff, most are knowledgeable.. had an issue with a vape and they happily exchanged for a replacement device. The owners seem like good people. Would recommend!

Really unique and calm store. The person working was so friendly and helpful. Loved the atmosphere and would definitely recommend. Place is a bit pricey but makes up for it in quality :)

Its such a cute little shop! The person who helped me out was very nice. I come here quite often! They always have what I need and are super friendly if I have questions or concerns. Love my Ignite shop!!

I was around when they first opened in madison, and frequent both East andWest locations. Their staff is probably the some of the best you can find, and they offload un-needed glass at incredible prices.Probably one of the businesses youd find growing from good practice, and not greed

The glass pieces there are amazing. Some are blown in house while others are made in Wisconsin and as far as California. They have the best incense in town and the service is beyond friendly.Have gone back several times and will continue to recommend them.

Pretty decent store, but dont recommend a product that does absolutely nothing to clean a bong when it cost $20 and a customer comes in looking for something that you dont carry. Honest sales keeps business going by bringing people back.

New location right around the corner from the old one is very nice. Its bigger with a much more open floor space. Never had a bad experience here. Employees are great.

My go-to spot for glass and accessories in Madison. The staff are super helpful and are willing to go the extra mile to make sure you are satisfied with your setup. I had an issue with the joint in one of my pieces of glass and they were responsive and willing to meet with me to make it right. Will be back again for sure!

If you are wanting a place to buy poshes don’t go here. i thought mine tasted burnt and it only lasted three days when mine usually last a good three WEEKS! my friend had also purchased from them and it wasn’t until she told me that it tasted like the ones that she recharged that i put the pieces together. they’re recharging old poshes and selling them for full price. i looked at the one i had bought from here and then compared it to the one i had bought from my local gas station. upon further investigation i realized that the one from ignite had a gap between the base and the bottom piece that lights up while my new one didn’t not. not only that but who knows if they even cleaned the previously used ones to resell when we are in the middle of a pandemic. anyway yeah i’m sure they’re great for everything else but i wouldn’t recommend going there for disposable vapes.

VERY friendly, knowledgeable, and helpful staff. Also quite patient as well. I primarily go here for my vape juice, and I rarely know exactly what I want when I go it. I got a couple go-to’s every now and then, but generally I like to go through the menu. Kinda see what I’m in the mood for.When I tell them I might be a minute, they don’t try to rush a sale. Always patient, and even willing to give some suggestions. The owner knows how to run a good business, and always picks up, what I personally feel like, are good solid employees who care about the customer, more than just seeing ‘em as a number.

The new location at the front of the plaza is set up amazingly. They have a wide selection of products whether its glassware or disposable vapes, Ignite will hook you up!

I came here to buy some hookah products. I kept coming back for small packs of my favorite flavor of shisha, and they offered to supply a larger pack size of the same flavor to make it easier for me. I came back some weeks later, and they delivered on their offer! I was so happy and felt they really care about their customers. They also listened to me, and delivered on a promise. They definitely have gained a loyal customer.

Really nice selection here! Great prices and the staff really know their stuff. Talk to colorful hair girl or big beard guy. Sometimes there is a guy doing live glassblowing in the store!

Been supporting this place since 2016 and would often bring friends in to introduce it as my little glass shop. The pieces in the shop arent cheap by any means, but are generally sturdy if you know what youre buying. What really subtracts from the experience is the lack of customer service. Recently I came in to pick up a product—a dropdown specifically—and undenounced to me the person working behind the counter grabbed and wrapped a dropdown with the wrong angled female end. The next day upon opening my bag and realizing I had received the wrong product, I called the store and explained my situation and made them aware I had not used the dropdown and it still has the sticker tag attached. Instead of receiving a common sense resolution, I was immediately hit with all sales are final. As much as I want to support local glass and not buy glass online, you cant expect me to pay $80+ to correct a mistake your employee made.

I went to this smoke shop randomly the other day and I was overly surprised with how amazing this place is! A huge selection of glass and they even blow some of it in house! Highly recommended it to anyone in the area.

Awesome staff member that helped me yesterday pick out some juice. Not sure his name but it was yesterday around 3:30pm. He was super nice and very personable. Tried the naked juice with strawberry pineapple and cream...it’s my new favorite.

Love shopping here. Best smoke shop in town! Never had a problem getting the things i want. All staff are very friendly and helpful! If youre looking for great quality, good and fair prices. Ignite is the way to go!!! 😎

I go to Ignite for vape equipment and smoking accessories. I like going here over other shops because of the knowledge the employees have of the items theyre selling, and are always very friendly!Good selections, pricing, and recommendations if youre trying something new!I appreciate that they have alot of custom glass, and products that was made in locally in Wisconsin!

More Variety!Select Video is a dump compared to this place. Eric hand crafts many of their items right in the store and sometimes you can watch! Its neat. The owners are very nice people and supporting a small business is always the right choice. They have free give aways sometimes too!

Store is always filled with great quality products. Would recommend shopping here out of all the smoke shops in Madison. Chances are youll see stuff you wont find anywhere else in Wisconsin or online.

I have been coming to this place since April of 2020 and have and between April 2020 to Jan 2021 I spent about $500 in store. Since Jan 2021 until now June 2021 I have been coming twice a week and buying a delta 8 carts which is $40 a pop. So just this year In the last 5/6 months I’ve spent over $1500 in the store on the delta 8 carts. I’m going to be honest my overall experience with this store has been really pleasant, I love the staff. But out of the 50 carts that I’ve gotten 3 of them have completely not worked. Two of the koi ones completely leaked out on me and even severely burned my lip and ruined my yo can vaper(which I got from these guys too). I have asked for some sort of accommodation but the owner told me to just email these people and gave me an email which I never heard back from. Now yesterday I got a 3 tall pines that had absolutely no suction. Now I’m down 3 carts and a yocan vape which is over $200 of product. I called the store and one of the workers said they will be able to give me a refund this one time. When I got to the store they all of a sudden changed their mind. All I wanted was one replacement vape cart and I would of been fine. But that was too much to ask for. I will never be coming back to this establishment again as this is no way to treat a loyal customer.

I Would recommend anyone to this establishment. It does not tolerate incompetent customers, but instead educate’s anyone who has any beneficial question’s toward’s the right product for them.In a competitive industry, it is nice to know a local shop has ethics , trained staff , and friendly faces working. - Much respect. RK

Staff at Ignite is patient, knowledgeable, and very capable of recommending products from their very large collection of glass smoking aids. I will never go elsewhere in Madison. You can park right in front of the well laid-out store. Most purchases include thoughtful extras. I like the place & its people 🙂 .

This place was awesome! The guy who helped us was super nice. They have a lot of cool pipes for pretty good prices! Will be back soon for sure.

Love this place on the Westside. Been going here since they opened. My number 1 and only place i go for all my smoking needs. Im very happy to here they will now have a 3rd location. Keep up the good work. I stoped in on black Friday and spent 75 and received some super cool stuff for free. And also that Taco dip is amazing that was worth the hr drive in it self.

Beautiful store with lots of nice glass

Awesome selection of glass products. On-site glass blower is quite a treat to watch. Helpful and knowledgeable staff. Check out their white goldfish too!

They always have what I need and they were very chill about me bringing my bird in with me!

Extremely knowledgeable staff and equally as accommodating! Not only is their selection unparalleled, but its the only tobacco shop Im aware of with live entertainment! Behind the counter, there is a lit window into the backroom where often times there will be a glassmith blowing glass live for your enjoyment!

My go to smoke shop. Everyone is super friendly, plenty of suggestions when you ask for them, and not pushy at all. Plus cold cans of soda on hand? Even better!

Horrible service. After bringing in a broken piece and not told anything other than, well be sure to call you when its done, which never occurred, I reached out to the company in which I was then told that they had blown my piece up. I then contacted the owner and was then offered 20% off a non sale item... Are you kidding me? DO NOT recommend. After having a $400 piece blown up to then be offered only 20% off is absolutely insulting and ridiculous. Not to mention embarrassing on the companies behalf. Once again, DO NOT RECOMMEND.

Every time I visit, Im greeted right away by their awesome staff. Ignite has been the best place for me to stock up on Vaping supplies; e-juice selection usually has some new flavor to try and prices are way affordable. Ive been cigarette free for two years now, and with help from the knowledgeable staff my husband and I are now vaping 3-6mg of nicotine- we started at 28mg JUST to get off the cigs. The hand made jewelry is beautiful too! Great place ALL around! ✌

Cant go wrong. Best shop in town and this particular ignite is my go to for vape stuff. They all have cool glass but this one is stocked most often i find

Made a purchase yesterday and had a problem, went back and was taken care of. Good deal!

These guys are awesome! I love how tucked away this place is. They carry all the latest stuff, butane, torches, vapes, etc... Any questions you got or if youre not sure what you want, they can help you! I give them two thumbs up, for sure!!

Sean was very helpful and informative.

Always very kind when we go here. Employees are friendly and enthusiastic/knowledgeable about their products. Both locations have a very nice selection of products and I visit both anytime Im in the area.

Amazing and helpful staff, great selection and am always able to find what Im looking for. Was even able to find a cool pendant for my mom while picking up my own things. Will definitely return.

Super cool place with a good selection of products, knowledgeable & nice staff. I’ve only been here twice so far, but this is definitely my choice for vaping needs.

My most recent experience with Ignite was both expected and unexpected during these crazy Covid-19 times. Spectacular customer service was the expected part because that is all that I have ever received when dealing with anyone at ignite. The unexpected was the level of effort that Ignite put in to achieve that level of customer service. Offering an easy order method online, but also accepting an order for something NOT on their site yet through Facebook messenger. Response was quick, payment was easy, and at the end of the day I didnt even have to leave the house. Could not recommend this place more, they are certainly doing it right. Thank you!!!

If youre looking for a true vape shop this place isnt it very little to choose from for mods and juice. All juices are pre-made. But if youre looking for a great head shop this is your stop to shop they have everything!!

Huuuuuuge selection for a small shop. I was very impressed. Very helpful staff.

Came by today for some vape supplies and was pleasantly surprised! Great selection and prices. The guy that helped me was great. Will be back in the future!

Micheal was so helpful with helping me figure out my new vape battery. Was so thankful for their knowledge they are amazing!

The most legit headshop in Madison that Ive been to. Large, well stocked with glass art, functional glass, and basically every accessory under the sun. Helpful staff too

I went in wanting to get a Eeyore item. And while the owner was not sure if he could do an eeyore sculpture he was able to sandblast an item to get Eeyores image on there. Very happy with the service I got.

Really like going to Ignite! They have tons of awesome glass. The employees know their stuff. I had a problem with my vape and John fixed it for me!

Great shop. Nice and clean. Better selection than every other head shop Ive been too. Quick service and nice guy working.

Visit all the time great products and good prices staff very friendly and helpful 👍

Outstanding customer service! Great selection. Fairest prices in madison. Hands down best shop in Madison.

I bought a device from here and 3 weeks later it stops working and they have a no return policy. While infinite Vapor has a 30 day return policy. Definitely not going to not going to ignite anymore.

Very personable, helpful, and informed people. The store is aesthetically pleasing. Nice experience

I am still SO GLAD I stopped by Ignite. I have been struggling with my method of vaping for probably over a year. Ive been to many local vape shops - and the issue persisted. After a quick stop by Ignite, my problem was resolved immediately and they even mentioned their big Black Friday sale coming up if I want to save money on new equipment. Ignite knows vaping. Period.

I seem to have bad luck around my birthday with breaking things.. Cuz it happened again this year.. My Hello Kitty spoon (made and etched by the owner himself) hit the cement floor and broke.. Called them up.. Had a replacement the next day.. Even had two to choose from.. U guys are amazing.. Hello Kitty the meowquel is adored as much as the other two were.. Keeping close tabs and dry hands on this one!! Thank you again!! I might be back for the other one.. #HappyBirthdayToMe

Great selection, friendly staff... they held onto the last Ryot acrylic dugout for me! Thanks, guys! I will be back for sure...

Great product selections, always friendly and helpful service. Recommend.

Every person working at Ignite is well informed and wonderful helping out the customer. I havent met one employee that didnt show these qualitiesGreat place all the way around

This is the best vape/head shop around! Love it

This place whats phenomenal for smokers, theyre glass selection was very large a lot of custom pieces and they gave a veterans discount. Staff was very helpful.

Eric is an amazing business owner, genuinely cares about his shop, has an excellent selection of products with an A+ staff. Great prices, awesome location

This place is great. The owner is nice and very knowledgeable. He isnt overbearing but will help you if you have any questions

Good place to go if youre looking for laid-back staff and decent cigars.

Excellent place. Highly recommend. Service and selctions were amazing. Very personable and their product knowledge is second to none.

This place amazes me everytime I walk in very Polite and amazing ppl

If your black this is not the place for you. Its like they dont want you in there but they want your money. Smh.

Best selection of vapes none are better. The staff is always amazing and friendly there get to know there regulars

Simple stop for me. Girl was helpful. Decent selection and I like what I picked up. Solid shop.

Extremely helpful and friendly. A hidden gem. I was referred here from the vape shop down the street. Now theres no need to go anywhere else.

Ignite has spoiled me in their selection. Now moving away it’s hard to find all quality products and selection in any other store that I visit. I miss you Ignite!!!!

I had a really good experience here. The staff were incredibly nice and theyve always got what I need.

Phenomial. The staff is knowledgeable, friendly and made it a fun experience. Definitely my new favorite place for all things smoke.

I go hear about 2-3 times a month and its always a good experience. Glad at least one tobacco retailer realizes the age is still 18.

Service was great, the employee was very knowledgeable and did his best to help me find what I needed. And the prices were great!

Incredibly helpful staff that doesnt talk down to you. Shop has everything you could ever need for great prices.

Great place with the best selection and price. Would definitely recommend for anybody looking for the best vape juices or glassware!

I live 2 blocks from a different shop but I will always go here. Been shopping here a couple years now. Never disappointed.

One of my fav stores. Has everything you need regarding smoking accessories. Good knowledge staff.

Went in looking for something,I got what I was looking for,As well as my questioned answeredRegarding some of the vape juices.Friendly staff, Will shop again.

Great staff helped me get vape pod setup and understand what I was doing with it all.

Definitely my favorite pipe shop, always friendly and they know their stuff!

The staff is helpful, kind, and engaged in their product. They are psyched to help me each time I come in, and it seems genuine

The selection is awesome and the staff was really friendly and helpful.

Idc I still stopped smoking

Ignite has a great selection to choose from they are always so sweet and helpful!!! The guy with the wheats is always willing to help!

Friendly and knowledgeable staff, answered lots of questions. Will continue to go here and would recommend it.

I really like the variety of items they offer and the prices arent to bad. I love the silicone pipes they offer.

Out of all the head shops in Madison Wisconsin this is the most expensive and outrageous place to buy anything you got better places to buy your paraphernalia select video you got knucklehead you got some other places stay away from here I think its too expensive I think theyre trying to make you pay for the rent

Very friendly staff. Loved the guy who helped me. Will be back for more!

Great service. I was looking for a nice one hitter. Ended up buying one that the owner made himself.

Always get great service! Very friendly staff love the store!

Cool staff, nice selection of goods. Have pieces from a number of local artists, which is nice to see.

This place is very nice, a wide range of things. The gentleman who was working was very helpful.

Super friendly and smart workers. Glad to have this place nearby work. :D

Friendly knowledgeable staff. Wide variety of products.

Had a nice selection decent prices helpful knowledgeable staff

Little pricy but super friendly staff, hand blown glass and live glass blowing sessions available

Been here a couple times, always friendly staff, and its a nice place.

Cute little store worth lots of neat stuff. Not so many vape items, but other that that, neat store.

I get all my glass from there. Great spot, crazy good selection!

The owner is super friendly. Great selection, great prices

Always friendly and helpful.relaxed atmosphere.everthing i need for all my vaping needs.

Great staff, great prices, they really care about their customers

Awesome store with awesome staff. Very knowledgable on their products!

Amazing store!!! Only place we shop. Great owners and staff!!!

Friendly shop with a variety of goods. Very helpful staff.

Knowledgeable, friendly staff and a diverse selection of electronics and glass!

Great place. Competitive prices. Happy helpful staff

Amazingly cheap glass, and a very friendly staff! Definitely recommended over other glass shops.

Well stocked shop, well informed staff, welcoming vibe.

Prices are a bit steep, but the staff and selection are great

Awesome, awesome awesome. Great experience, knowledgeable staff, and great location (West Side).

They always are helpful and professional no matter which store you go to

Reasonable prices. Incredible selection of glass.

John and Chris are the best! They always help me find exactly what I need!🙌🏼

Total joke huge prices corporate vibes go to up in smoke well worth the drive

Excellent services frendly ppepol and the food is amazing will recommend it 100 %

Great place! Awesome selection for almost anything!

Very easy to find .. super helpful in answering all my questions!! Will be our new go to.

Great shop with all your smoking needs in one spot

Best glass shop in Madison. Nothing but American made high end glass.

Decent prices, good selection, very good staff.

From chicago, closest smoke shop near my new house and probably the only one I will need here in Madison.

Helpful staff. wide selection at reasonable prices

Great glass and people bunch of vape stuff too

Great customer service I travel just to shop here

Some of the prettiest glass in town and a must visit for vape tech.

Great place!! Service was awesome! Will be going back!😁

Ocb cones go crazy good looks

Very cool place,friendly laid back staff

Awesome customer service and great selection!!

Knowledgeable and friendly staff with an in-house Glass studio to boot

Nice little store with great employees!

I love it is just down the street from my house

Has everything you need and great selection

Friendly and knowledgeable staff, clean and well organized

Always a great unique collection. I love it.

They have it all. This is a great establishment!

What nice store, and with nice associates working there.

Great selection and friendly service

Awesome spot great info excellent dude

My new favorite smoke shop.

Great place for smoking accessories!

Best place for glass in the madison area

Hands down, best shop in Madison.

Exceptional service and knowledgeable staff

Great place and friendly,knowledgeable

A cozy little smokeshop on the west side.

I call this, my smoke store. Nuff said

Fantastic west side head shop

Super friendly staff

Pompous, arrogant, and assume they know everything.

Very helpful and friendly staff

Absolutely love this place♡

Super friendly and knowledgeable!

Selections are not too bad.

The staff is always awesome.

Sweeeeet. 😎🤙

Expensive but nice glass

Decent selection and price

Great place to go!

The best.

Good glass, good price

Nice store, nice people

Love how much variety in here

Lots of variety of pipes and vapes

Good selection

Great local pieces

Always love coming to ignite

Lots too see.

Friendly staff lots of pipes

Eric is super friendly

Helpful and friendly staff

Great selection

Nice costumer service

Very good verity

Large selection.

Very Helpful

Great place

Cool place

Friendly staff