JIAN MASSAGE

2234 Stumbo Rd S, Mansfield, OH 44906, United States
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JIAN MASSAGE
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Pa
Review №1

Very Professional, Clean, and the massage was very good at eliminating soreness, joint ,and hand stiffness. I work with my hands often. So these Massages work very well. Unfortunate for me I live far and will go back to my old massage girl. But I do recommend them for local or people just passing thru. Good luck to the store and especially Blair.

He
Review №2

Fantastic, therapeutic massage. I have less pain, less chiro visits, and I feel great. The ladies here know what theyre doing. They know exactly where my issues are without me saying a word. Highly recommended!!

Ka
Review №3

I’ve had several massages here, each time has been amazing. I’ve had four different women and each was wonderful! Highly recommend.

ca
Review №4

Hello owner / managerI would like to receive a explanation concerning my recent visit . I have visited your services approximately8 to 10 times since about 2023.For most part have been happy with exception of my first visit that had a appointment mix up .Your counter has a price sign stating service costs . Example 60 min. Cost 60 dollars , 90 minutes cost 90 dollars . Also the clerk or counter person verbally asks how long and then states price.In my visit it was 90 dollars for 90 min. I gave 100 dollars and was counted by the clerk . No change was offered which should be 10 dollars. I did not think much about it as i thought it would be given later. Just for your information this was second time this occurred as first time i just thought a error was made . Now i am of the conclusion that this is being done purposefully.I did read past reviews and i see many involve money issues . I would think this issue could be handled in a simple way .Post the prices for your services then insist the employee follows the posting with the honest effort being applied to give customers correct change . If change is not available then clerk should state this to customer.So my question is what happen to my change , did it go to store or the clerk that took the money? Either way the action taken was wrong.The 10 dollars belonged to me . Should customers start asking for a written receipt?I see that a lot of your reviews are about tips . I always have tipped more than the 20 per cent that is the norm in service industry if the customer is satisfied. Normally the provider is expected to satisfy the customer to receive the 20 per cent or more as this gives them the reasons to perform well which also helps business owner to gain loyalty from customers. If a tip is required of a certain amount then by all means post it that a customer can make a educated decision if they want the service.The clerk should not keep a customers change to fill their pocket. If there is a wage or earning issue it should be handled between business owner and employee and not by taking change due customer .All of the above issues seem very simple to handle correctly thereforeI am confused why money should be such a problem to resolve .I do like coming to your store and for most part i am happy with services. Some of the employees do a better job than others therefore maybe i need to communicate better as to expectations. I am a rather shy person therefore i need to speak more to provider .Thank you for listening and i am sure the above problems can be resolved thru educating your employees.

Ta
Review №5

I have had a lot a massages around the states and honestly they have been the bestA few months ago I started going here. I have always had a good experience. Now I am being required to pay a 35% tip not a standard 20% tip. This is absolutely ridiculous. I don’t pay the wages for the massage therapists. The owner should be paying the therapists more not the customer.I called them to discuss this and the front desk was very condescending, unprofessional and very sarcastic.

Ja
Review №6

In one word I would say OUTSTANDING. Blair was very professional and sweet. She trained in Texas,USA. So if you would take a minute to learn you’d find there is no hiding behind the curtain here. Tips? Well given what they do here, it is a lot of work. Think about it. Although I feel the experience is worth the tip, I personally couldn’t provide what they do. If you 1 ⭐️them, don’t go back, they probably wouldn’t want you back. This is not for you. As for any other therapist in this business, I can’t nor would I comment. But Blair is as professional as it gets. Thank you Blair I’ll be back soon. Have a prosperous New Year in 2024. Tell your mom I said hello. 😄

do
Review №7

I have been going here since it has opened. A relaxing atmosphere and excellent massages. Always a positive experience.

La
Review №8

Best massage I have ever received.

Ka
Review №9

Unfortunately I will not be back. Always have to pay before the massage, gave a $10 tip for a 90 min massage. Best massage Ive had there. However, a different lady came from the back and said I needed to give $10 more dollars, because its a minimum $20 tip for a 90 min massage. I paid it, didnt argue. This should have been posted somewhere.

Be
Review №10

Monica is one of the best! Strong & deep massage! Such a peaceful place! Quiet music playing, however no talking! Wonderful Massage. I would recommend Monica ~ you wont be disappointed!

Fr
Review №11

Awesome place deep tissue was great very detailed oriented to the muscles of needed pressure worked out the knots relaxing and friendly Cant wait to schedule again Monica is great really works out the muscle groups cant wait for another massage. By far one of the best ever

He
Review №12

I needed a message badly. My muscles were were very tight and I was in a lot of pain. They got me right in and it was best message I ever had! I highly recommend this place. I definitely will be going back!

Da
Review №13

My girl friend and I decided to schedule an appoint at Jian Massage while we were in the area. The staff was very prompt in getting back to us and kept in constant communication until we arrived. Upon arriving we were greeting with smiling faces and escorted to our room where we received a very nice couples massage. We will definitely return if we are ever back in the area!!

Al
Review №14

Ive gone here for over 5 years. All the ladies are always kind and give great massages!

Br
Review №15

Why bother scheduling appointments when they don’t honor them? Wasted time and gas to be told come back tomorrow? No thank you won’t ever return!

An
Review №16

Upon paying for my massage I was going to add a 20% tip but one of the ladies forced me to pay 35% for a tip. Where do they do that at? The standard has always been 20% every where you go.the massage wasn’t even all that great. Money hungry. Just go to an American massage place.

Ra
Review №17

Great Massage the lady definitely know what she is doing.. Shoulders and back felt so relaxed after I left.. I will return

De
Review №18

It was an excellent massage and table shower! Sadly true about no extras, but I suppose that saved me some money. Overall enjoyed it.

Ja
Review №19

Called to schedule appt. spoke to young lady. Stated that I could come i around 515. Asked age of ladies working which she stated, “guess you should go let your grandkids do your massage, I guess they are? 18? Very unprofessional

Do
Review №20

Massage was very professional and will forsure be back in the future!Highly recommend for deep tissue! My lower back is constantly on fire.

Jo
Review №21

Tried to go get a massage and I paid up front but they said my tip was too little 😭0/10 don’t recommend

Sa
Review №22

This is an awesome place for a massage if you feel like getting ripped off! I will not go back or recommend to any one!

No
Review №23

I have been coming here since they opened. I have been massaged by all 3 ladies and they are very professional. I have a bad hip and they have helped every time. I would highly recommend.

Jo
Review №24

Got a 2 hr. Massage and by far the best massage I have received. Have been to a couple of other places and would recommend this place over the others.

10
Review №25

Very good massage. I am going back. They know what they are doing,and really helped get knots out if my back

Ru
Review №26

I recommend the 90 minutes Massage.Well worth the money!

An
Review №27

I don’t recommend this place…. They Have no what the real massage is … 👎🏿

Cl
Review №28

Good spot for massage. Old Asian ladys are very strong.

Ro
Review №29

Very professional and the best massage Ive ever had!

Li
Review №30

I was so stressed out after I left there I felt like a million bucks and some change and the people there are really wonderful treated me very well Ill be back later and I will tell my friends and my neighbors what a great place it is

Do
Review №31

Very good massage , I got an hour for my first time here

da
Review №32

Great massage I will be back.she really knows what shes doing.

Da
Review №33

Would have gotten 5 stars if the lady would have given a happy ending

Re
Review №34

It smells like a high school locker room it smells like feet and needs air freshener

Bi
Review №35

Great massage, feel like a million bucks!

Br
Review №36

Great massage, very clean and professional!

Mi
Review №37

Very good massage.Very professional, very clean.

Ga
Review №38

Do you guys do extras with the massage?

Do
Review №39

The best massage around.

Jo
Review №40

DO NOT GO HERE ! TERRIBLE AND SPEAK NO ENGLISH AT ALL!

He
Review №41

First time here and the place is clean and professional.

Co
Review №42

Great massage :)

Da
Review №43

Nice massage. Professional and relaxing.

Je
Review №44

Very nice people

Gr
Review №45

Excellent

ro
Review №46

Professional.

J.
Review №47

Professional

Information
7 Photos
47 Comments
4 Rating
  • Address:2234 Stumbo Rd S, Mansfield, OH 44906, United States
  • Site:http://www.jianmassage.com/
  • Phone:+1 419-908-1525
Categories
Working hours
  • Monday:9 AM–9:30 PM
  • Tuesday:9 AM–9:30 PM
  • Wednesday:9 AM–9:30 PM
  • Thursday:9 AM–9:30 PM
  • Friday:9 AM–9:30 PM
  • Saturday:9 AM–9:30 PM
  • Sunday:9 AM–9:30 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
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