This is my favorite spot to go to! They have everything! The products are excellent and I can easily exchange with no hassle. The staff is super friendly and extremely knowledgeable especially Ish. The prices are unbeatable.
Love the puff city franchise I feel welcomed every time I step foot into them. Ish took his time with me and answered all of my questions. I will definitely will come back to this store
Amazing top of the line quality and customer service best customer service I’ve ever gotten the employees are very funny also I would highly most definitely recommend
Best smoke shop ever an even better an amazing staff always go here for all your smoke shop needs and vapes Of all kinds
I highly recommend Puff City! This is my new go to spot and the best in town. You will not be disappointed! All of their products are top notch and you’ll be taken care of as a customer. Check it out for yourself and pass their name along to others. Support this business! Thanks,
Can’t express how good their service is - Non intimidating staff, fair prices, honest opinions, remote location, they cater to each individual and addresses their specific needs and steer you in the right direction. The goal isn’t JUST to make money, but for you to feel confident and happy about your purchase and look forward to using that new device or that new flavor of e-liquid. Focused on helping you quit smoking and use the alternative, or simply just enjoy your vaping experience. Would highly recommend you check them out.
Hands down my go-to spot. People are awesome, friendly, and know what theyre selling! Crazy right? Thank you for bringing the meaning of a true smoke shop back in full swing! 10/10 would do again.
This is my go-to smoke shop in all of New Haven! I come by every week or two faithfully! staff is very friendly & chill. if I buy something & it doesnt work or is defective, I can always exchange with no worry or hassle!they have everything youll need for your vapes, carts, even have incense!
Best place to go !! super friendly staff! They have everything you need! Excellent prices. Go there now 😀
There is this guy that goes by Lefty that works there. He is the most knowledgeable about vaping products I have ever seen. If you need anything this is the guy to get it and know what you are talking about. The best service and advice on all vaping products.
No Flum products. Store salespersonsaid they were too expensive for store?Went to a Norwalk and got it (For the same price as the vapes I was shown) Be honest if you dont get a slotting fee you wont carry it. Its about profit not offering quality brand innovative items.I think what he meant was they cant make enough money on it.
Awesome customer service. Recommendation was spot on. I didn’t get the persons name that was behind the counter when I was there. But I was getting juice and coils for Claiburn and someone was buying one at the same time. If you remember me and reading this, thank you and I will definitely be back. Awesome shop
I just went in the store as I’m writing this post.and never felt more rushed to leave the store. I barely could look around without being questioned. I won’t return to this store.
New location, clean and stocked. Owner is knowledgeable, friendly and patient with all my questions. Definitely will be my go to spot for all my smoking, edible needs
Really great place. The guys who own it are very friendly and incredibly helpful. Went in knowing nothing, and they had no problem answering all my questions. Their inventory is the largest Ive seen, so youll be able to walk out of this store with a quality product.
Best shop around!!! Anything and everything you need this place has. Appreciate you guys.
This place is awesome! The people know what theyre talking about, they are friendly and inviting and they have excellent products. I wouldnt shop anywhere else. This is THE place. Great job guys!
Great shop that has all your needs with hard to beat prices. Management is knowledgeable and super friendly. These guys are relatively new in time but they got the flames, definitely check them out.
My guy Lefty is extremely knowledgeable, helpful and aware of all the new products and trends 👌🏽.
Amazing selection! They have EVERYTHING you need plus more! Definitely is my go to smoke shop! Great customer service as well
The guy was super nice and helpful and cute 🤪. I’m not from town but won’t mind taking a trip there if I have to. Def great customer service. 10000% recommended
Excellent customer service, great selection, the staff are very knowledgeable, highly recommend.
I have been to several Puff City locations and the one in Milford Ct is by far the friendliest and well stocked store. The gentleman that run the store treat you with the upmost respect and guide you through your purchases with great knowledge. There are closer locations that I pass everyday to work and I go out of my way to shop at the Milford store due to the fact they are well stocked and so polite. Would be lost without them.
Great hours! great staff! great prices! and never out of my brand!
This place is fantastic and such awesome pipe selections! The two gentlemen working today were amazing, helped my find the proper pieces for my rigs and they were super nice! I live in Shelton and Ill be doing my skoke shopping here from now on. Thanks puff city Milford! You guys rock!
Great place to shop as anything I want. I am simple on products though. Does have wounderful customer service.💪
Super friendly.. good atmosphere. I walk in and instantly feel a chill vibe. Good prices too. Its my go to since I moved to Milford. I recommend!
The greatest smoke shop I ever been at these people are so cool and care about their customers and they always have amazing deals going on I’m glad I found this spot 😎
The staff is very knowledgeable of all the vape products they just dont try selling you stuff. Pricing is very good and have a large selection. The owner and his staff make you feel like family. Wont go anywhere else.
Literally amazing store. Never had a problem, always finding what I need and the workers have amazing vibes and are super kind. Great store, never going anywhere else
The employees are extremely nice, as well as the owner. I can get whatever i need just from stopping there. They are extremely helpful when a pen is having an issue, etc and will stop what they’re doing to help you.
Yeah great selection good stock of stuff the only reason theyre getting 4 stars instead of 5 thats because they dont have the best selection and the prices are a bit high competitive with everything else around as far as vape shops go but compared to the prices I can get online are down in South Carolina where I live now It felt like robbery. One cat that works there though is a real cool dude every time I went in there we would talk UFC and I would end up spending a 1/2 an hour talking with him he was a cool dude knowledgeable and just fun to talk to so thats where most of the stars are coming from
These 2 Brothers are Awsum! Gr8 service, gr8 prices! And Beautiful Smiles!!😁Thanx Brothers!👌I want to add they are extremely helpful!!Nope hasnt changed! I just L💜ve My Puff City! Keep it up guys!
Great shop first time here.. But it definitely will not be my last visit. Very friendly and out going staff..
Easy to talk to, super chill. These guys are good people, lots of variety to choose from
I went in looking for a specific piece and the owner and sales guy at the counter were so so nice! A lot of smoke shops I’ve been to the people have been pushy but I will definitely make the drive from Ansonia to this place! 10/10 !! 😇
Puff city has excellent customer service even for people who aren’t looking for a smoking or Vape option. They also have an excellent selection of high-quality Kratom and CBD which is great for people with cancer. I am impressed with Jay’s knowledge and his concern. Thank you brother I will be back
Good selection of kratom at reasonable prices. Friendly employee as well. The selection of products at this puff city is HUGE! Great work guys!
BEST SMOKE AND VAPE SHOP IVE EVER VISITED!!! VOLCAN AND ISH ARE SOME OF THE MOST HELPFUL PEOPLE AT ANY TYPE OF STORE!I didnt know smoke shops with this level of service even existed. Traveling for work, Ive shopped for vape supplies in several states. Puff City is far and away the best. Volcan was incredibly helpful, and took plenty of time to listen to what I wanted in a new device and juice. I had a little problem with my pod, and he replaced it on the spot. I guess I hit the lottery with faulty devices, because my mod had some issues too (not their fault, SMOKs fault). Ish took care of me and replaced it straight away. Ill never go anywhere else for my vape needs again. Give them a visit! You wont be disappointed! (fair prices to boot!)
Great place. They always have what I need and the staff is very knowledgeable.
Great and helpful staff, very knowledgeable about their prices. Have great selection of items. Will definitely make it my go to stop for my smoke needs
All the staff here are so friendly and awesome. Will always recommend this spot to all my friends for their needs
Puff City ,Milford is a one stop vape shop.The owner and staff are very knowledgeable and friendly, helpful and cool too.Always has newest products on market and prices are great.
Amazing shop with a great atmosphere the inside is always clean and shimmering like a diamond the owner is very friendly and he has some amazing workers that know what they are talking about and get you hooked up with exactly what you need rather than trying to just sell you things they will always have my business it’s been a pleasure thank you
No stars! Bought a pen from here the guy would only sell me the display pen was very rude about it then that night it stops working. I call and they TELL ME TO COME BACK FOR A SWITCH, and then once I get there tell me oh he heard me wrong over the phone thought I was talking about a different device and theres nothing they can do. Then proceeded to rudely tell me it was illegal to take his merchandise back even tho I had put nothing illegal through it! Worst experience ever at a vape shop dont go here
Wow, found this place while picking up takeout next door. Amazing selection and decent prices. I didnt need anything at the time but just browsed their expansive selection. Now I know where to go whenever Ill need anything
I absolutely love that these stores popped up everywhere.They have huge selection of everything from vaping products to Marijuana accessoriesStaff is very helpful and good people
The only place I go for my smoke and vape supplies! I went in there today because I was having issues with my Smok Mico device. I was fully intending having to purchase another one, but the employee who was the one who sold the vape to me initially took a look at it, figured out what the problem was, told me how to correct it, AND gave me a free coil with juice in it. He could have easily just told me to buy a new one but took the time to make sure I was happy with the product Id purchased from them. Everyone who works there has shown the same level of customer service and I always leave feeling happy to support them. Thanks Puff City!
First of all my husband and I walked in the store it was super clean & smelled amazing 💯The owner was super friendly and informative !!Ended up buying more than we came in for due to great prices !!!Highly recommend this smoke shop to everyone
Absolute great customer service evertime I go in and they know alot about there products
Best smokeshop in CT! So many options you can choose from. The manager is an amazing person, he knows everything in his inventory. You can ask him anything and I guarantee you he will have an answer.
Great service. Cheap prices. The store owner definitely know what his talking about. This is a one stop shop for all your smoke needs..
Everything inside is related to smoke . Price is a little high like $2 more but I know for sure I got a real stuff good quality . People inside who’s working they Knowledgeable .
They had the flavor I wanted (Jam monster). Sales guy was nice. Prices were on par with other shops I’ve been to.
Wide selection of tobacco, tobacco products and other related items such as CBD Oil. Appreciated knowledge of the staff and literature given to me on the benefits of Green Roads 350 MG. As benefits are for varying ailments, I feel it works positively on reducing inflammation. Since there are varying levels of potency, I would suggest that you go and try it for yourself while determining what level works best for your body..
Great products and very professional service. Great job. 😊
It was a great experience. The guy behind the counter was very helpful and paitient. Has a nice set up in the store as well.
This place is sick. Has everything you need with insanely affordable prices and the staff is nothing short of exceptional and helpful. Come here if you want a fun environment with amazing prices.
Great staff, super friendly, helpful an inviting. Some of the best prices I’ve seen and they have it ALL. Everyone needs to check this place out!
Great service and selection! One stop shop!
20 dollar 60mls all day long! Went in and they didnt have the coil i needed. went back two days later, they were stocked to the ceiling with the right coils! Ill be regular.
Best Vape Shop in Ct and you can buy other products also. Its like Heaven for Tobacco lovers My Personal favorite Vape juice is Deep Fried Ice Cream smells and tastes amazing .
Terrific crew there. The young dude with the glasses knows his stuff. Very smart guy who takes his job seriously.
Knowledgeable and friendly staff, all around a great environment with just about everything you could ever need in store.
Super well-organized and clean shop! I was helped right away and there were no issues finding what I needed.
Extremely helpful, excellent customer service and suggestions. Wide variety of products. Chances are youll find what youre looking for at a PuffCity establishment.
Great customer service very helpful and knowledgeable about products. I would definitely go back and highly recommend !
Very friendly and knowledgable staff, this is best vape/smoke shop in southern CT! They have great prices and an even better selection of products.
A friendly,well stocked smoke shop. I frequent the store to get supplies and treats. Never disappointed.
Great customer service! Prices are absolutely amazing. They’ve got a great selection of juices at affordable prices!
Ish was so helpful today! I came in looking for backwoods and he had every flavor plus a wide variety of other brands!
Owners are very active and involved. Fixed a problem very fast without any issues.
Helpful service, nice looking shop. High quality items at great prices and a lovely staff.
This place is cool... Very friendly staff also pretty knowledgeable about diff products
Ish is super nice!! Very knowledgeable and patient. Explained everything thoroughly and gave recommendations. Will come back!
Volkan was fantastic when we went it, was incredibly helpful, and made us feel very welcome. 10/10 will visit again!
Nice place the clerk went as far as explaining how to quit smoking to me not bad at all on par with prices of other vape shops but no in house flavors
Came into the shop when it first opened they had everything anyone could want. Always playing music that I like and good service
Best prices around and the staff is always very polite and knowledgable. I highly recommend!
Friendly,appreciative, and very helpful for my purchase, would recommend them for anybody.
Great variety of products! Amazing customer service. Thank you, I will be back!
Always a good time. Quick stop in once or twice a week. Friendly knowledgeable people.
Great place to go for batteries and much more,,great prices and a cool shop keeper, go there its better than online.
Great store, amazing customer service. They sell happiness here!
Awesome staff, very nice and helpful if you need assistance. Definitely recommend
The owner and staff are really nice and extremely knowledgeable
Customer service was great! employee was very knowledgable of everthing in store
Excellent selection great service great prices, would recommend for anyone to come in!
The staff happened to be super cute and really friendly. Helped me get what i needed. Super in the no
Awesome experience, very knowledgeable helpful staff. Wish I could rate 10 stars will be back.
The best Vape/Smoke store in CT! Great customer service, great prices and a super friendly, knowledgeable staff!!
Guaranteed you’re finally everything you’re looking for and more! Excellent customer service, I highly recommend.
Best spot in town hands down. Staff rocks and so does the selection
Great store, has everything you need with amazing prices
Cool Place, Super Friendly People, Great Prices. Definitely would recommend.
Helpful and friendly staff. Quick service.
Shopkeeper was incredibly friendly. 5/5 extremely professional
Totally Awsome Dudes are so helpful.Just picked up roor Bong-;Totally Stoked!
Awesome management highly recommend puff city seriously never going anywhere ever again 😍😀
Ish was a great guy and helped us alot we appreciate his great attitude
Finally a shop that has nicotine free vapes!
Cheapest prices around town, cool staff, all around awesome place.
Great service and products! Owner is very friendly!
New place in Milford with great products. Ish was very helpful and friendly.
I love puff city. Best place around. The owner is amazing
Very generous and nice staff they have everything
Excellent products and good prices, thanks for everything.
Best place to get premium vapes and juice, pipes. Reasonable price.
The staff here are very helpful and all around nice place.
A lovely cute store with a lot of options
Excellent prices and great deals !! Highly recommend
Great staff and selection
Awesome place great owners they have it all ........
Big selection, friendly staff.
Exceptional customer service…every time!
Great place and Ish is a very, very nice person!
This is the best place in town. Nothing compares to this place.
Great service, variety and prices
Dope hookahs & best customer service!
This place has all kinds of paraphernalia!
Great shop nice owner
Always so helpful and so friendly
Great service. Thank you.
Always get what I need their
I love this stor😍😍😍😍 best in town
They have everything you need..!
Very helpful staff
Great folks there!
Wonderfully store
Love this smoke shop
Volkon is the man
- Address:874 Boston Post Rd, Milford, CT 06460, United States
- Site:https://www.puffcity.com/
- Phone:+1 203-283-9606
- Monday:9 AM–9 PM
- Tuesday:9 AM–9 PM
- Wednesday:9 AM–9 PM
- Thursday:9 AM–9 PM
- Friday:9 AM–9 PM
- Saturday:10 AM–9 PM
- Sunday:11 AM–8 PM
- Delivery:Yes
- In-store shopping:Yes
- On-site services:Yes
- Same-day delivery:No
- Wheelchair-accessible car park:Yes
- Wheelchair-accessible entrance:Yes
- Quick visit:Yes
- Credit cards:Yes
- Debit cards:Yes
- Credit cards:Yes
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