I love this place. Its convenient, the atmosphere is great, all of the employees are very helpful, and the prices are reasonable. Plus the products are great. Especially the gummies. They have a employee there, that is a great worker. Shes very helpful, attentive, and takes every customers concerns very seriously. Her and Cam helps me out every time I go in there. I think that her name is Sierra. They greet and welcome me every time I go in.
Absolutely terrible service. I walked in said Hello, how are you guys. Finally, after a minute of the three guys behind the counter talking, they continued to talk and not even act like I existed. So I told them I wouldnt greet a paying customer either and walked right back out. I nor my money for a new rig and all the juice will ever be back. Thanks for a terrible experience.
So glad I found this place amid all the shady vape shops in town. They have a great selection and even carry house made juices which are excellent. The person who helped me was knowledgeable and friendly, and I dont have to worry about anything being counterfeit. Definitely my new vape shop!
This vape store is the BEST IN PITTSBURGH!! And I’m from this city, born and raised, and I’ve been to a lot of them.A good friend of mine introduced me to the place and they have a refer a friend program. Where if your friend that’s new to the store, buys a Hyde vape, you get one free. They also have an excellent point system that will get you products.Give this store a chance for all your vape, CBD, and mod needs.
Awesome service! The owners are very knowledgeable and kind! And other staff too!!! I shop at no other store.
I’ve been a loyal customer for a few years now and the service hasn’t been same. The last time I bought a vape you were offering 30% off. The vape I wanted I didn’t like the color so was told they would order the color I wanted and honor the 30% by the “manager” who was working that day. I came back a week later to pick up my new vape and that same “manager” would not honor the 30% off I was previously promised. There have been times my coils have been out of stock for weeks and now the juice I love you haven’t had for 2 weeks. When I walk in, the employees are just sitting there and do not get up to help me, mind you I’m the only customer in the store. It’s just not the same and the customer service is definitely not what it used to be when the owners were there.
I agree about this place being the Bees Knees, as thats how I feel about this Store, Vapor Galleria too. The excellent staff has always had my back,, and saved me through times got what I needed, and they have been a Blessing. I am so glad they are still open, (survived a Pandemic), and kickin. Thank You, Angela
I was a little hesitant to order online, but I did anyway and I was blown away by the service. Incredibly fast standard shipping (
Thought it was great until it stopped charging. Defective product waste of $42… won’t ever buy anything from them again….need a better return policy…. I go in there September 23rd with gift card from that problem I had with the last one they gave me to use and they said it wasn’t active so I was lied to and now this.. I am done with this place what a excuse…
Sierra was very awesome,helped me find what I was looking for and was very knowledgeable about the different vapes.I’ll definitely be coming back.
Absolutely excellent customer service & the best selection in the area. I needed replacement glass and being from out of town this shop was the only one who had what I needed, they also carry more than my shops back home, I signed up as a member when I found out they ship! Love it! Thanks so much!
Wonderful store. Very organized and clean. Very impressed on my first visit. Pam was wonderful helping me pick out my juice and I will be coming back. Also as a brand new customer I got a percentage off of my first purchase. I highly recommend this store if you are looking for vape products. Thank you so much Pam! I am enjoying my flavors of juice that I have purchased. See you all soon!
Dont shop here! 32 dollars for 60 ml juice! Thats crazy! Go to Glass Gallery on 13th street on carson! Way cheaper same juice!!
Absolutely amazing! Tara is one of the best sales associates i have ever meet and helped me so much! Give this girl a raise or make her manager because she runs this store amazingly!
Coming here was a good idea. The glass on my tank had broken. I had spent half the day going from shop to shop, but no one could find a part that fit. The lady here is organized. She had a system for finding the right size and within minutes I was on my way.
The owners are so kind and helpful. The man was able to walk my girlfriend and I through all the questions we had without making us sound stupid. The store itself is clean and well maintained, great prices too! Will be returning a lot
Great shop located right along the main drag in Southside. The staff were super nice and knowledgeable about their products, which was awesome because they have a surprisingly large selection of juices and products!The prices were comparable to other Vape stores in the area, but unlike other shops I felt confident that what I saw in the displays were quality vape products (and after purchasing a small variety of brands/products, I can confirm they are quality indeed!)All in all a great shop and highly recommend a visit.
Just placed my first online order for some delta 8 product. The website is a little vague and it didnt really explain how long their standard shipping may take. Im literally half hour away, maybe less haha so hoping it shouldnt take more than 2 days. Will update this when I get a chance to try it.Otherwise super quick and easy website. Def want to check it out in person though**Update**, had a little mix up with my tracking info, but these guys were on point to make sure it got resolved immediately. Got my product pretty quickly, and this Mango Kush from Flying Monkey is pretty good. Definitely going to check them out in person next time Im down in the city :)
Were just beginning to vape, so we walked in with no knowledge. The staff was amazing, super friendly, and so helpful! They walked us through everything we needed to know, and even let us set everything up before we left. Plus, you get a 10% discount your first time in! Definitely will be our go to shop for life!!!
Wonderful people! Very friendly 10/10!!
Everyone that works here is always so nice and helpful. And continue to go here even though there are beach shops closer to my house.
I use to write alot of Google reviews. Mostly for restaurants. I havent wrote one in a year or so. but going into this vape shop last night I felt compelled to come rave about this place. The wife and owner waited on us and she was extremely friendly and knowledgeable. I called six vape stores yesterday because I wanted to go to the best one. it was a tie between this and another place. Seeing the Google photo of the husband and wife owner really makes you want to support small business when you get to see who its impacting. The wife said she was going to try and get the picture taken down. but I say no! Your friendly faces were the deciding factor in our selection. if youre reading this review looking for a vape store to go to, this is the one, trust me. Im even going back my second day to get more stuff! They have amazing products!
Husband & Wife (owners) were very knowledgeable / informative on what they were selling in the shop. First time CBD user and they knocked it outta the park. The best part is they were open till 10 pm later than most shops. Thank you guys. Have a good summer.
I only vape mint salt and was glad to see they have their own craft juice and plain mint was an option. Its a very good mint and tastes fresh. Will be back for more so keep 25 mg mint in stock thanks
Knowledgeable staff and great product picks
2nd time I bought an 80 dollar device that was broken.I ate the first one because I had it for a few weeks which is w.e.Yesterday I spent 150 dollars there and the display on the device I bought doesnt work dont sell a product if u dont back it.I will be taking my money elsewhere from now on.EDITED..the owner reached out after I emailed him and replaced it.
This place is awesome. Already i’ve Purchased three mods and tons of juice. The juice they have needs to steep for a little bit. I found that after a month the flavor is rich and bold, matched with mesh coils the hit is amazing. I will say that all of their products are quality, and the owners and staff are friendly and know their product line. If you’re just starting out vaping, this is the place to go. Five stars all the way around.
It was very convenient to get to. The employees were super nice and very helpful in getting all I needed. They new their information. Will recommend this to everyone I can. They carry so many products and you can try new ones
Vapor Galleria has a great selection of quality CBD products and custom juices. On top of that, the staff is very friendly and knowledgeable! I used to buy supplies/juices online, but they provide a reason to make a trip to the store.
This place is so crisp and clean. The lady that helped me was incredibly knowledgeable about just about anything to do with vaping and kind enough to share her wisdom without being condescending or making me feel stupid which is impressive considering how little I know about it. The only reason I couldnt give 5 stars is I felt the juice selection was too limited and kind of pricey.
I’m not from your area, but from the pics, do you only sell Glass Pipes? Will be in Pittsburgh area this weekend. I can’t see any VAPE products in your pics.
Love these guys!! amazing service, all of the employees are SO nice & knowledgeable.
Great little shop with tons of flavors and strengths. They have Vapes on hand to test any flavor in a nice and non-hurried manner. Great stock of mods and parts as well with really great prices. Inside is really nice with multiple tables and chairs to relax and try your Vapes.Employees are super nice and knowledgeable, answering any questions I had, and even looked up stuff on the internet to try and match my needs. Could not ask for better.
Great selection of juice and hardware if youre going to use a tank. Im not sure if there are any RDAs here for sale, but I didnt see any DIY items at all here. The only reason I cant give 5 stars, the service was great, and we were helped with finding the juice we liked.
Great customer service!I broke my vape at 9:50 pm on a Monday. I’m new to vaping, and didn’t have a shop that I knew to go to. I called two stores that google listed as being open until 10pm, neither answered. Called the Vapor Galleria, and spoke to the owner, Gary. What a nice guy, he stayed open for me way past 10 showing me different options of vapes and also recommending flavors and letting me sample them. I was in a pinch and he took care of me, I will be a customer with them moving forward. They also carry a wide variety of cbd products. Really nice store and great service!
I seriously drive 35 minutes to come to this specific vape shop because it’s such a good vibe. A lot of places don’t sell disposables and they have a huge selection. Good selection of salt nic and alwaysss have my coils. This place is the bees knees.
Friendly and a great selection. Fast service even when theyre busy, and always willing to answer questions. Highly recommend!
I was definitely intrigued by this place before, especially with the good reviews. However, after buying one bottle of their nicotine juice, I will never return. It destroyed two cartriges within one day, and it took me two more cartriges before I realized that I should stop using it.
Pretty good vape shop, knowledgeable employees and very helpful. As with any vape shop, you can find everything online cheaper but you should always choose to support your local business. Although, they make their own juice flavors and i feel like they should be cheaper.
I feel like prices went up since the last time I was there. Customer service is still great. I was greeted and taken care of in a timely fashion.
This place is awsome they are very kind and they treat people with respect and they have good prices on mods for people who are on buget for mods and jucies ((( second review )I told about 15 of my friends today about your awsome store and for them to pass it on so they also can experience good vape flavors and good prices and kits and mods and to be able to buy good things from professional people like yez who treats customers with respect
They are amazing. Gave great product knowledge & information. Loved everything about this place. Super friendly
The knowledge and ease of the employee was absolutely amazing. Really good to have such knowledgeable people to interact with. My new vape shop when Im in the area.
Nice shop. Incredible selection. Bargains if you join their rewards program. Parking right alongside the building.
Very poor customer service bought a mod there a month ago the screw that holds battery in will no longer stay tight tried to return for a replacement and they will do nothing because its been over a weekI would not recommendAnd understand y more ppl r ordering offline cuz return policy is much better
Super cool guys and helpful. Will definitely go back.
This family operated business is a true pleasure, evoking the family tradition of Pittsburgh. The service and staff are truly great people.
There is Something Wrong With this Place.I bought CBD here since like 2016 but since the Bubble in its inflation The owner has changed a lot.Fast Talking old school baby boomer salesman. He sold me $65 worth of CBD gummies for a brand with a Broken Website, and with a Product seal that looked like Saran wrap and a HairdryerI respectfully brought the product back and described how it was a Clearly Unsatisfactory CBD product (it was clearly fraudulent)The owner was confrontational, suggested randomly that I was a heavy marijuana user which could cause the issue in CBD efficiency, and then started to blame the supplierThe owner then asserted he could provide company datasheets, I said okay, then he wasted 5-10 minutes fuddling around on his computer - he never produced verifiable CBD product data sheets.I gave up, The old dog sold me a fake product and then Fought to Keep My Money, Ill never go back.I bought CBD on occasion here for almost 2 years, and all times but one the product was authentic. This last time there was a mistake made somewhere in the supplies chain and The Owner blamed me for it, Very Poor Business Decision, Lacks Respect, Lacks AccountabilityBuy Here At Your Own Risk, Only Buy his CBD products if they Have verifiable Product Seals and Product potency labeling
The most flavorful juice on the PLANET!! All jokes aside, if youre tired of smoking, tired of smelling like a cigarette, tired of burning your nice clothes, this is the place that will help you quit smoking!! They have all your vaping needs to get started, and like I said up above, the juice is phenomenal!! I havent touched a cigarette since September 8, 2016, due to this shop. I cant lie though, I did experiment with other vape shops around town, mainly to buy other juices, and see what was all out there, but in the end, I always return to Vapor Galleria on South Side!! Ive personally became great friends with the owner, and he always takes care of me. So, put the stinky cigs down, go to Vapor Galleria, and become cig free!! It was the best thing I ever did.
Absolutely beautiful store layout. Extremely welcoming staff who are willing to help their customers. Definitely a place to go to for yourself.
Great place to get mods,juices and accessories the customer service is unheard of Gary and his wife are super cool very knowledgeable and helpful I will definitely be coming back for sure great experience go check them out!!!
Looove this place! the owners were super helpful and also gave me a discount for my first purchase! Definitely recommending for new vapers!
Good understanding literate people with great customer service who helps out with everything you need. Need a receipt ? They got that covered they can send it via text ! How cooll !
The greatest place on earth! I love this shop. Very kind and knowledgeable staff.
If its your 1st time getting in to vaping this is the best place to come to. They offer great information and give the best suggestions.If youre looking for a good weed alternative, this is the best place to get CBD.if you bored or having a bad day and just want some where to go where good vibes are, Come Here....This place is literally the Chick-fil-a of vape shops #nocap
Great place for vape related anything Mike was a great help in chosing a new vape pen and telling me about the different kinds, he also helped me get it working because I didnt know I needed to click the button 5 times to turn it on lol the owner is a very nice guy too.
This is one of my favorite vape stores to go to and Pittsburgh. Mostly because the staff is friendly courteous and actually helpful
Staff is great , good selection , better prices. Nice and clean , doesnt look like someones parents basement either.
My one and only CBD shop that I will go to in the Pittsburgh area. They have a large and I mean large supply of CBD. The staff is very helpful and knowledgeable.
Good selection if hemp, CBD and delta 8 products. Also have delta 9 gummies Staff was somewhat knowledgeable
I love this place! The staff is always so professional and nice a great store for all your cbd needs
Tara is really nice and great with suggestions. The store is awesome and in a good location. Our favorite store to come to.
Wonderful shop great employees will visit again when Im in Pittsburgh and need juice and supplies
The prices were nice but the guy working that day didnt seem to have answers to any of our questions
Very informative staff, very courteous, no pressure to buy, great selection of vape pens, and flavors to choose from..
Very friendly staff, excellent selection of Delta 8 THC products, CBD and tobacco products, and some awesome glass!
I went in a few weeks ago and was disappointed that they only sold what looked like to be their own brand of juice (most flavors i tried we pretty average and expensive) I bought an extra penguin pod and I asked if they had blue in stock and they said yes so i could have something different from my other one but whenever I went home to open it the refill pod was black
Excellent store owner super nice . Very helpful answered questions I didnt know I had. Wide selection very well displayed.
Nicest workers. The lady was very nice. Very helpful. Best vape store around Pittsburgh
Excellent and FAST service. Would recommend 100%. Superb selection. 1000% satisfied, thank you!!
Staff is on their phones or laptops and are not quick to help the people who come in
Best vape shop Ive ever been to. All the staff members are so friendly and helpful!
Glorified cbd shop with vape stuff in it. I cant call this a legit vape shop and most of the people there dont know much about actual vaping aside from disposables.
Mike and the owners are really cool people. Helpful too. We keep going back.
The only place Ive been able to find Hyde Vapes in large sizes in good quantity and flavor.
Everyone is super friendly, knowledgeable and helpful. I love hanging out taste testing and chatting.
Love this place💕 so friendly and helpful. Oh and they remember my name. Lol its the little things 😊
Fabulous place, extremely knowledgeable, different and varied products, always willing to help. Only vape shop that I frequent.
Great selection. One of the few shops that know what theyre talking about.
Loved it and customer service A1 vape juice are nice
I had great experience with the owner placing my order
Great selection, super friendly staff!!
Great deals and are very knowledgeable with anything you may want or need.
Staff is always friendly and helpful. Very knowledgeable.
Its not bad its convenient
Great choice and friendly stuff
Great service, selection, and bargains. 2 for 1 juice on Fridays!
Great customer service. Had what I want and more. Will return
This place is a complete joke Ill never go again.
Great products at a great price. Buy one get one free ejuce on Friday
Great shop with tons of product and not to mention CBD on deck‼️
Came here as a first time vapor the staff is great taught me a lot will come again
Awesome the people there very helpful very polite I had a very good experience there
Place is gorgeous and the staff are super helpful. Definitely recommend.
Great little store. Ordering my gummies from here!
Quality products KNOWLEDGEABLE FRIENDLY and COURTEOUS STAFF nicely Organized SHOP
Great selection of products! Love the 3chi tinctures!
Great place! Very knowledgeable! Amazing staff!
Great customer service and very tasty cbd gummies.
Service was g00d they knew wat they wer talkn b0ut but 0ut 0f my vape(wasnt their fault th0)
Love their products & great customer service!
Best vape shop in the Burgh.
The best vape shop I have ever been to!
Excellent customer service and vapes taste great.
Have had nothing other than great service every time i came in
Great assortment of flavors, very nice staff!!!
Best vape anywhere hands down. Flavors are out of this world!
GREAT STAFFGREAT PLACE FOR ALL YOUR VAPE NEEDS !
Clean and very pleasant and helpful, will be going back
Great information about the products! Great selection!
Great people, great service & awesome Sales
Great for my needs
Great place. Great people. Great product.
👍
Fiances go to vape shop, love the owners!
Wonderful experience, great selection💟
Mike knows more about vaping than I thought anybody could.
Best shop in Pittsburgh hands down
Great shop, fair prices
Helpful people, nice selection.
Great employees and friendly owners
Best Vape and Cbd shop ever !
Great employees and good location
Very knowledgeable, helpful, and friendly.
Great selection great promotions
Friendly patient and knowledgeable
Nice
Always courteous and professional service
Quick service, good selection
Overpriced but its vegas
Nice shop
Sold me a new vape battery
Nice place to shop
They had what we needed
Great staff
Super helpful
Nice
Exalted