So knowledgeable! Vernita is so well informed on the benefits of Kratom. She really helped me to find what kind I needed. I am SO GRATEFUL! Thank you Darren Lowe you have some Awesome employees!!!! Its worth the drive from Gig Harbor! Id give you 10 stars if that was an option!
All of the employees are friendly and helpful. Their supply of vape juices is ok, theyre out of stock of the flavors I like a lot though.
Staff is friendly and very knowledgeable!! I recommend checking out the place!!
Awesome just plain awesome.. I love this place must see if you like kratom.
Good selection of reasonably priced kratom, lots of knick knacks and very kind staff.
Have been coming here for about 15 years now. Awesome atmosphere and all the essentials youd want/need from a headshop. Some hidden gems still in the case! Local artists and artists from afar. Staff is always kind and the owner is a great guy! Support local business and art. 🙏
Im going here about once a week and every time I buy a vape. No wide writing or pipes, smoking utensils and other along related items. Quality glass. Plenty people in and out easy
I have been going there for around 3 years now regularly. the staff there has always been very polite and all around cool people. Every time ive been in Brandon has been very nice and helpful. He and Reese are usually the ones there when i come in and they rock. All around good people and would definitely recommend this store to family, friends and anybody else.
Awesome customer service! We love coming here! Brandon is always so friendly and so is Reese. Definitely wont get our stuff anywhere else! They make the experience easier to spend the amount we spend there. 😊
Stopped in once after my regular vape joint closed, & have been a very happy customer ever since.This is a one stop shop for anyone who vapes-either disposable or regular. Their selection is the largest I’ve seen, & products are easily visible behind glass. They have vape kits, a vast inventory of different coils, replacement glass, & hundreds of different juices/nic salts.The disposable vape section has any brand/flavor you could think of. I’ve bought probably 100 disposables, & only one crapped out early & tasted burnt. But who hasn’t had that happen?They currently are running a 20% off sale on all of their disposables when you purchase 2~so basically you’re getting 2-for $40.Chief Cotton Mouths staff have been very helpful, & more then happy to help w/any vape issues too.
Quick shout out to Brandon (tizzy) for always having incredible energy and always being extremely helpful! Been visiting this store 4-5 times a week for a little over a year and everytime I visit he is always taking care of every customer that walks through the door by doing more than just selling the product, asks how your day is and overall super personable! Definitely one of the reasons why I keep coming back!
100% always satisfied with the service. Especially coming from Brandon, he’s informative and helps me find what I need. Knows his stuff and makes me feel welcome. I will continue to give this place my business with him behind the counter.
Great products! Their glass is quality and I love the selection. I highly recommended the Quartz Castle. By far the BEST nail I’ve ever used. It’s fragile so be careful. I’m actually more impressed with their service. I live on the East Coast and can’t find anything similar over here. I tried placing an order for the Quartz Castle but my order kept getting refunded. After calling the store I was informed they were sold out and they would contact me when more arrived. I thought “yeah right, they’ll never call, they’re too busy”. But to my surprise, they actually took the time to call me when they resupplied! Awesome customer service! You just don’t see service like that very much these days. Maybe it’s because I live in New Jersey where most people are a-holes. Either way I definitely recommend Chief Cottonmouth for all your smoking needs!
Ive now gotten to know the employees, Ive realised theyre doing fantastic.. Even gave me a discount when I had a bit of bad luck. Reese is incredible! Honestly if I knew all their names id single them out as fantastic because they areHonestly these guys deserve a raise and an extra day off with same pay.
A long time local small business that I frequent many times. The employees are fantastic, the selection of products is vast, and the prices are reasonable. All in all, this is a great head shop.
After moving to Washington, this was the first shop we tried out. She was AMAZING. She was by far one of the friendliest people we have met in the area. After talking to her for awhile about the area & random things in general, she found out we were on a strict budget & gave us a great deal to make sure we could get everything we needed.I HIGHLY recommend this shop. Great quality pieces, great service, & a GREAT experience.
Havent been down in a while but this shop will always be one of my favorite local businesses to support when Im in the area. Brandon is THE guy to go see! Always carrying good vibes with him 💯
I went in there yesterday for the first time. I need a bowl for my bong and didnt know the size or anything. The employee was helpful and patient. Not only did she politely and thoroughly help me but she took EXTRA time just to help me pick the one that best complimented my pieces design. Top notch service and so many options. 👏👏👏👏
Do NOT buy from here. I went in asking questions about a couple products. When I asked for a price a gentleman came over and UNLOCKED the glass case so I could see the product. He told me the price and I was greatly appreciated. I had to ponder it for a bit. It wasnt even 3 minutes to be honest, so I walked back in and decided to purchase it the price damn nearbdoubled. Mind you,bit was behind glass that was locked. The STICKER on it said $79.99. And there was TWO to choose from. And they BOTH had the exact same price. Their excuse was it must be from someplace else. Then WHY and HOW was it overlooked when it was placed on the shelf? Sorry, but thats some shady business if you ask me. Its one thing if the public had access to it and was able to change the tag, but it wasnt. I try to buy local and from independent shops, but ill never come back here. I suggest you do the same.
I walked into the store for the first time in at least 2 years and was pleasantly greeted by a sincerely kind woman from behind the counter. Extremely helpful in every way, exactly as she was the previous time, I remember. Picked up some glass cleaner and this old hand me down from pappy shined up, something nice, I tell you.
Never had issues before, I grew up close by and have gone here for all my smoking needs since I turned 18. On my most recent visit the guy working ignored me and my boyfriend. I had to say excuse me 4 times before he finally answered me and the last time I had to yell it. We were going to buy a bong but since he couldnt be bothered to pay us any attention we left without spending any money.
These guys always take care of me! Im so happy that they are in my neighborhood. They always have what I need and address me by name, thats pretty cool because they are so busy. Stop by and take a look at all the stuff they have to offer, youll become a returning customer just like me!
I came in the other day and Brandon L. was awesome. Polite, kind, and helped me out! So glad this place hired someone who knows what they are talking about and wont sell you the wrong stuff. I will be returning in the future!
The people who work at Chief Cottonmouth are some of the kindest and helpful people Ive ever had the pleasure to engage with!
Brandon is always super helpful when I’m trying to pick something. Always gives me a warm smile and gives off great vibes! Will totally keep coming back with him working there.
I’ve been coming to this shop for a while. I honestly thank them a million for providing the best products out there. Will come back to buy more products and appreciate the sincerity of the employees and respect they give. I feel they work hard and know a lot about their products, they’re casual yet professional and great company. I’m happy they’re near me.
This store is by far my favorite smoke shop. Upon walking in you will feel surrounded by warmth and just a feeling of overall comfort. Shop keepers are so pleasant and genuine and when I bought my crystals there the woman seemed as excited to be showing them to me as I did to be buying and touching them, something that was special to me. Best smoke shop in the area for a long while.
The customer service was incredible. We got there a little after closing on a Sunday and the man working got out of his truck (when he could have just left) and opened the whole store back up so that we could make a quick purchase. The selflessness was great, I will definitely come back.
I went in to buy a few things and the guy that helped me his name was brandon. He was very rude and snappy with me. Your guys store is amazing and i love everyone else that works there but i definitely will not be going back
If there were a 10 STAR option, that is what Chief Cottonmouth would get from me! Besides the products they offer, they are THE friendliest staff I have come around in a very long time. They make you feel important and worth their time. The 4 employees Ive been privileged to meet have been nothing less than helpful, caring, understanding and sincere. I appreciate all you have done for me! Thank you for EVERYTHING!!
Good service and selection of wares.
The woman who works there is really nice, helpful, and kind. She definitely knows her stuff, no matter which section of the store you browse. Plus, this is one of the only places Ive found the refillable CCELL carts for distillate and oils.
I always make sure to leave a review for any place that has great customer service. Wish i got the cashiers name but shes great, very nice and helpful. The stores got lots of cool stuff to check out too.
Place has a great variety of products, and knowledgeable staff. Everytime I go there Brandon and Reese are as nice as can be and very polite and helpful. Check them out!
A+ Customer Service & Quality on all the products. I vape my nicotine now, so this is now my Go To store fit everything I need. If they run out, they always make sure to get out in fast to do Im not waiting looking. Cant beat the customer service anywhere. Ive been buying my glass here since 2009 and never once had any issues. Great store
Love chief, Darren and Vernie are amazing. Julian is too, friendly and knowledgeable. Best prices in town, great products. They are like family to us and not snotty like a lot of head shops can be. Best prices in kratom anywhere I’ve ever found.
Ive been coming to this place for about five years and all of the employees working there have treated me with patience, kindness and respect. Especially Brandon who is probably the nicest dude at the shop.
Best glass/vape/accessory shop thats in relatively short driving distance (best headshop within 45min of driving in any direction) of where I live.. the pretty girl with glasses that works on weekends is super knowledgeable and nice an easily able to answer all my dumb questions.... Not to mention other headshots and even worse corner stores charge up the ying yang for basic a** bongs that I cant seem to not break very quickly ( broke 1 corner store bong within 24 hours of buying it, and not because I dropped it but just cause the heat an how thin it was and poorly made they are) .. so if u want quality , knowledgeable staff and best prices Ive come across , seriously go here.. I pass like 5-6 head shops on the way to get to cottonmouth cause there just isnt any contest...
Love the collection! Love that this small business now offers WA Lotto & can buy scratch tickets! They offer CBD products and a plethora of options! Beyond excellent service! That is # 1 in my book! If I could give 10 stars I would!
Very helpful staff and patrons. Went in looking for something tobacco related and found what I was looking for at a good price.
Vernita is the best! She makes my day every time I come in! Wish more shops were as knowledgeable and friendly as cheif cottonmouth. Thank you guys for being so awesome and hiring the new guy so you can stay open til 10 now like all aboard!! I love it!! 👍😘🤗
I love this place, why? for Their WONDERFUL options they bring to the public. Also 10% off your purchase if you are wearing a sweater/sweatshirt that was bought there. So buy one and bring it with you when you make a purchase. 🤘🏻☮️
Went here today looking for Kratom. The woman working there was very knowledgeable about it and recommended a few products. She has the same problem I have and I felt like we had an instant connection. I also asked about CBD oil. Again very knowledgeable and recommended a product. Im looking forward to trying these products. Ill be back!
I come this establishment multiple times throughout the year they have a wide range of product with amazing prices and some seriously awesome workers, one of which I had the pleasure of befriending, that being said if you need anything from a new water pipe they gotchu or some kratom they gotchu this place is absolutely awesome!!!
The woman inside was extremely kind and very helpful. I was treated like family in a place Ive never been into. I wouldnt buy glass from here but I DEFINITELY recommend this place to anyone looking for a GOOD detox.
I always love coming to this place. The clerks are very friendly, welcoming, and knowledgable about the things they sell, always willing to make accomodations and suggestions if something isnt just right. They sell food, which is a big plus, and the shop is laid out in a way thats not confusing or intimidating for the first time customer. If youre in dire need of some herbs or decent pipes/bongs, food, lighters and much more, this will be your one stop shop!
I was reassured the bulletproof x2 mouthwash would work and it absolutely did not. Its not appropriate to guarantee something when there is no real guarantee.
Chief Cottonmouth is a neat shop, been going there for years. I feel as of recently their glass selection slimmed down and is over-priced. Yet, their customer service is good. I have taken many friends here and still will.
KRATOM specialists here. THE BEST and most knowledgeable staff this side of Seattle. Great prices also. Sad I moved away. Gas is expensive having to drive here now.
Alright so i go here like three times a month to get kratom for me and my wife. after trying a bunch of different types and finding the one we like and going in to buy it it frequently is sold out which is fine no big deal things happen. but when i ask about when its is coming depending on who is working i have gotten wildly different results the lady who works there trys to suggest other things that would be similar or tells me when the shipment is coming the man who works their acts like he wants me out of the store and gives me vague almost passive aggressive answers when i am dropping over 200 a month there every month. when i call asking if it is in stock its a similar situation. i like the store i like the lady i want to keep buying this product as it works very well but its becoming an issue and am already looking for a new place to purchase my goods.Edit: my repsonse to this changed my mindExcellent store!
This place has a huge selection. The staff were genuinely kind and helpful. I just visited for the first time today and will be coming back soon! Very worth a long road trip if you are trying to decide.
I highly highly recommend this place, the staff is super friendly, helpful, and knowledgeable. My husband suffers from really bad back pain and the full spectrum CBD tincture they recommended started working almost immediately.
Went there the first day they opened. Still stop in every now and again. Whatever your interest is be it tobacco, weed, kratom, glass, vape or just to grab a beer they can help ya out. Friendly staff (as you would expect from a head shop) and good service. Seem to be getting pretty crowded with merchandise though.
I live in Tacoma with plenty of options for glass but I will drive out of my way for this shop. They always have great options for my price range everyone working there is always helpful as well!
I happened to stop in here one evening, because they were the only ones open at 9:00 p.m. and I was out of vape juice... panic time...This place is a little gem. Teriffic selection, best price in town and the tall thin guy in there rocks. He is super nice, very knowledgeable and just a pleasure to talk to. I will reccomend this place for sure! If I could give more than 5 ⭐s I would and Im super picky about Vape stores. Definitely go check them out!
Went there last night for some Christmas shopping and the lady that helped me was incredibly friendly and helpful. This store has some awesome things at an inexpensive cost. Will definitely be going again.
The staff have great customer service and are very knowledgeable about their products. Reese is always helpful and courteous. Great shop!
I LOVE this place. Has a good selection of Kratom and awesome quality. Went last night at 9:20 pm and it was closed, I only went this late because it states on here that it closes at 10 but I dont fault them. If business is slow, then why stay open that late!?!? Worked in retail in the past so its totally understandable. This place still gets 5 stars(would give more if I could) Because the staff is always so friendly and they have helped me recommending strains to help me kick my need for pain pills. I have an immense amount of pain , have Rhumatoid arthrtis and another auto immune disease where its so bad i have a Port a Cath and get regular infusions, these illnesses have left me in the worst pain resulting into multiple surgerys and my body relys on something to get through the day. Was tired of the effects of all the pain meds my doc kept prescribing, they eventually stopped working, so what happens? The doc just prescribes higher doses, smh. Working in healthcare, I need something to help with the demand that my job leaves on my body. This place has saved my life, organs as well as my colon 😂😂 opiate constipation is real!!!! Need Kratom for pain, sleep, energy mood swings or just to give you a good kick for the day? And dont want to order online? This is the place!!! I promise you, you will feel the difference & be so thankful for them that they supply a good quality! I am a regular customer and have not found a better place that sells legitimate Kratom Strains!!! Thank you HEAD CHIEF COTTONMOUTH! Because of you I feel so much more amazing and plan to be advocate for Kratom to stay LEGAL!!!!! I SERIOUSLY feel like am finally living!!! My colon thanks you too!!!! Haha 😂😂😂🤣🤣🤣 ... Not joking!
Cheapest place ive found for kratom in pierce county. Its a bit of a drive for me but they start at 100 dollar kilo. 175 is the max. Great selection and help.
This shop is awesome ,Brandon Lomax is Always there when I go there and helping out every body Im the store he knows what products work for me.
Located on River Road Puyallup next to All-A-Board skateshop. Great place, awesome service and lots of deals!
The guy there is so friendly and knowledgeable about the products. This shop is filled with everything you need to vape or smoke and other cool finds. Awesome spot!
Shopping here is like going to a family members house..... And they are so knowledgeable on every product they sell and know what to recommend for every person that comes in. Absolutely will not go to any other head shop! This is the best in Western Washington by far!
The dude is so friendly and helpful, gave my silly self directions with full patience when I was across the street literally looking at it he was so nice like come across the street, we got you lol
Awesome shop with all of your regular consumables and a nice collection of hand picked heady art. Awesome owner and employee and most welcoming atmosphere in the area. Loyal customer for life
The customer service is personal and they are nice to deal with. Lets put it this way if I move to mount reanier I will travel all the way there just cause hiw nice they are
Great people, great quality, great prices, I feel like family no matter whos at the counter. Love you guys. Keep it up!
My favorite local pipe shop! I frequently shop here and love all the staff. The owner is always in his shop and has plenty of stock for any kind of need.
Love this place! Super friendly and helpful staff.
Very nice place very welcoming when you come in and good customer service
Best prices ive seen around, i specifically drive 30 minutes to go to this shop. Employees are all VERY humble & respectful people.
The owner (I presume) has the heart of a caring human being. If you need to visit a glass shop in Puyallup, this is the one I recommend.
Very knowledgeable employees about everything in the store. Very polite and cordial employees, will definitely go back again soon.
Good place very good customer service from Brandon and Reese. They are always willing to help with questions, and are very helpful.
Julius and Jacob are the reason why this store kickass! You can go to another similar shop in the area but they either dont speak ah any engrish or smoke meth. They got a cat named bubbles with big eyes too lol #TPB
I got an enail from this place for $220, took it home found it left more medicine in the crystal quartz cup fastened to a titanium nail resting on top of a stove top burner shaped element you push down over the post of the nail and secure the quartz nail. No matter what temperature it was et to, it hasnt worked right. I called and complained and offered to pay a restocking fee for the nail, and take the difference in trade in the shop for a rig... No dice... I got scammed... but I have learned and I will be taking this up with the Greater Seattle Area Better Business Bureau.... I am a medical patient and someone loaned me the money to get this device and I now owe them the money and still do not have a better way to medicate.... guy probably doesnt realize I am a legitimate medical patient.
Every time I go in there is a really nice lady who is always so helpful. Great prices too!
The people here know me by name. I go there for my kratom, vape juice and coils. Always great prices and friendly service.
Decent shop. Staff is hit or miss when it comes to knowing what they are selling. Overall I love coming here to get what I need
Always great service and super chill vibes.
Great products and great service. Good prices. Got 2 new rigs from here and both are perfect.
I love this place! Always an awesome experience, the very best customer service, and unique items...
Love the selection but its pretty steep in here, price wise. Quality products only though, they dont sell cheapo garbage, you can count on that.
Just an awesome shop of very useful items and things alike with great pricing and great customer service!
I love this place been going here for years though I was told I was getting a quartz tip with my nectar collector I bought on Friday and the damn thing cracked already. Obviously not quartz.
My favorite smoke shop in the Puyallup area, for glass, wraps, vapes, whatever you need really
Ill forever love this place, been in smooth operation for 13 years. It has all of your personal needs to cause cotton mouth, or to cure it. 🚬😮... 😤
Urine luck didnt work. But they have great glass pipes. Heavy duty. Worth the money.
These guys are super friendly and very helpful. Prices are fair and selection is good.
Unfortunately the old time nostalgic feeling when you walk in is wearing away, leaving cottonmouth kind of an afterthought that doesnt have much to remember it by, although i ldo enjoy their incents
Has everything you need for your vapes, the juice is great here and huge variety..
Staff are very welcoming and more than helpful - pretty much stock everything a high-end customer could need
Best customer service... I would rather go here then to riverside smokeshop..... these guys r cool and really care wHt ur looking for
Very welcoming. Employees are very courteous and Kratom selection is awesome. Love this place.
They have a good selection of crystals from raw to polished even necklaces n keychains
Updated 10/8/18Have new staff who is both friendly and knowledgeable. Nice to see good people working here again :) :)
Came in near the end of the shift to grab something I needed. Very friendly attendant, didnt get a chance to actually explore the store but was helped in a quick and friendly Manor.
Awesome staffAlways really nice. And will make sure you leave with exactly what you came in looking for.
One stop shop for vape, glass and other goodies. Amazing staff and great hours.
Theyre Awesome! Always have what you Need and Amazingly Nice! Keep it Up guys!! ❤️
Learn so much good prices good stock friendly faces going back
Always amazing customer service, great prices, big selection, open late. ⭐⭐⭐⭐⭐👍👍
Knowable friendly staff, vary warm inviting and pleasant atmosphere. I always enjoy a trip to Chief Cottonmouth.
Great selection and outstanding customer service. I recommend.
I frequent the area so I’ll be back. Nice selection of vapor products.
Helpful and attentive staff with a great selection of both glass and cbd products. Would recommend to anyone.
They sell good Kratom at a decent price. The employees are always helpful.
Hands down one of the best Mini marts in the state of Washington staff are friendly & very Professional!
This Place is good prices are good employees are the best they go above and beyond to help you with whatever you need.
Nice friendly place .smoke stuff affordable .
Great prices and nice people to help you out with any questions or help 😀
Julian whats awesome at his Job he knows his product very well I highly recommend this place....
Not bad but the stock is a bit chaotic and unorganized. Its hard to figure out if they have what you want.
Great customer service and very helpful in helping find what you need
Great people, lots of options, whether you wanna spend less than $10 or get a super fancy expensive piece, this is the place for you!
Great people to work with, very knowledgeable. Will continue to shop at this place!
Good variety and selection. Experienced , Friendly, and Knowledgeable Staff.
Not impressed with selection or prices but employees are nice and helpful
Super helpful knowledgeable awesome staff I wish I was a local I would go there all the time thank you so much for the help brother
Staff is kind and knowledgeable, quality products only great selection
Large selection, very friendly and knowledgeable staff, prices are reasonable.
This place rocks on prices and the staff knows what the heck they are talking about; and friendly.. Will be back. And have been. 💗💗💗
Great costumer service. And a huge variety of gladd, and they have apparel too.
Very helpful employee a little grungy but great selection of glass.
Never too busy. Workers are great. And product is nice to.
Great selection and friendly service I love this store
I love this place they have all kinds of pipes and glassware.
Great place great people big selection of vape juices and accessories plus much much more.
I absolutely adore the sales lady . Super helpful and kind .
Great place. Super friendly staff. Great selection of kratom.
Love the people who run it/work there. Friendly and very helpful.
Had super experience there, grabbed a great pipe, pretty cheap to!
The workers here are friendly and make it a pleasant experience coming in
Cannot mail orders! So no out of state orders accepted
Great staff friendly and helpful
They have everything that I was looking for. Plus, I live right behind it...
Tall dude with the dark hair is the best, very knowledgeable and friendly.
Knowledgeable and friendly staff! Great products.
They always have what Im looking for at a great price.
Best collection of glass this side of the mountains!
Great service and alot of items to choose from
Loved the lady who works there very nice place
Wide variety and good prices. Staff knows what theyre talking about
Theyre really cool and very professional.
Youre Welcome. Excellent service and knowledgeable staff.
The employees are so helpful and always so nice!
Very helpful staff and great store.
Its a cool spot and you can get kratom there
Friendly service, carry the brand of Kratom I take.
Great service and very patient with our questions!!
Love this smoke shop! Lots of variety and selection.
Everyone that works there is very knowledgeable and helpful.
Good people, great product and good price.
Great place, good people.
EVER SINCE THEY STARTED SELLING ALCOHOL, MAINLY OLDE ENGLISH ITS BEEN MY FAV GO TO STORE.
Love this shop and the employees are beyond great
All youll need in hardware at lower prices than the dispensaries. Parking is a little dicey.
Best around..Great service, prices.
Vernita is always so helpful and is the sweetest!
Great place for all tobacco and smoking needs!
Pleasant experience. Quick friendly service.
Awsome. Best price in town for kratom
Awesome shop knowledgeable staff
Very friendly and knows the products well.
Wonderful people! Fantastic prices!
Great staff when the yellow mustang is there.
They have everything,plus I work there :)
Great customer focused service!
Great variety of glass and other accessories 👌
Great place have just about everything
Lots of selection and good service.
Large selection, helpful employees
The best! Everyones so awesome!
Nice shop, great selection
Love this place for rolling papers and hemp wick
Great stuff good prices
No better place for customer service or glass pieces
Unique store with friendly staff
Great people and great prices.
Very knowledgeable about the products in the store
Vernita is amazing!! So friendly
Got all you need except the weed
Good people good Prices
Great selection, great people.
Awesome customer service.
The people here are the greatest!
She is the most helpful in there
My favorite place to get incents
Always friendly and helpful :)
Great friendly shop
Great customer service
They have it all.
Best smoke shop in town!
Had what I needed , but kinda spendy.
Awesome, knowledgeable staff
Love it. Great place.