Tricoci Salon & Spa

This is long overdue but all 5 stars are specifically for Patricia for always giving me the best eyebrow waxes ever & for Teresa as well for hair styling! Highly recommend both of those amazing and talented ladies. My only complaint is that the colorists are VERY hit or miss, & I personally think they overcharge for very average (sometimes even below average) work. The last lady who colored my hair did a pretty messy job and seemed aggravated to be there in the first place. The one before that was okay...

I got the worst haircut of MY LIFE!! I am getting married in 9 months so I hope my hair grows back by then. I asked the stylist for a blunt cut at all levels. She even showed me how much she would trim off and then suddenly she just got so into cutting, she pretty much cut everything off. The layers are so uneven, even the layers in my face are at one layer.. it looks so bad, like a mullet cut. I tried to straighten it, and curl it and it’s too short to do anything. I have never felt so bad, and felt pretty low because I don’t feel like myself.

Diana is the best esthetician! I have been seeing her for over ten years at the Schaumburg location and have experienced most of the services offered. She is professional, experienced and very personable. Just had another awesome facial today. Highly recommend!

Everybody there was great with a special shout-out to Gia who is highly skilled, personable, and gave me a fantastic haircut. I would recommend her to anyone. She knows what she is doing!

My worst nightmare comes to life, I ask for light chocolate brunette and this what I ended up with. Instead of lightened up my hair they put this stripe highlight, and darkened my hair, I’m too upset that I just wanted to go home, and they quoted me 275$ for this. I cried on my way home, they should told me they cannot do the hair that I wanted rather than ruining my hair. They tried to cover it up and it just got worse. I wish i never go to this salon and do more research.

First time going to Tricoci and had a haircut done by Nicole! I loved it, she was very detailed oriented and love the detailed touch ups at the end! Im new in the area so I guess I found a salon I can be going from now on, definitely will be coming back. :)

Nicole has been making my hair look amazing for over 6 years now!!! I wouldn’t go to anyone else. She treats your hair style like it’s her own and just wants it perfect! It’s definitely not just a job to her and she’s super sweet to top it off. If you truly want it done right without guessing go with Nicole and you won’t regret it.

Great for hair services but dip manicure was disappointing. I’ve come to Mario Tricoci a few times for hair services and was always satisfied. I decided to try their manicure services since I had a wedding this weekend. I will say that I was very impressed with the hygienics of the process but the actual application of the dip left me disappointed. I got a bold color to match my bridesmaid dress, and it looks like my cuticles are bloody. They are not actually bloody and I’m not in any pain, but because the dip and the top coats were not applied correctly there is a lighter ring of red around my nails that make it look like my cuticles are bloody. It’s noticeable in most of the pictures that I take it and I can tell every time I look at my nails. I’m just hoping that the wedding photos do not show it that badly. You can see in the photos that the dip and the topcoat was not applied all the way to the edge of my cuticles. I suspect this is due to the process they use for applying dip, which is to pour the powder over the nail instead of dipping the nail into the powder. I suspect this is for hygiene, but it does not give as clean of an application as dipping the nail into the powder does.Also, they don’t do tips with dip powder. That surprised me.The service itself was very nice and again I was impressed with how thorough they were about hygiene and using new and sterile tools. But if I do return for a manicure, I think I’ll stick with lighter colors.

Carol was such a pleasure to work with. She understood what kind of cut I was looking for and exceeded my expectations. She had great attention to detail.

John did an amazing job on my haircut! & Emily colored my hair, and it also turned out great! Thank you so much! Will definitely be back!

I just dropped in to see if I could get a cut and was taken in right away. I had 12 in cut off due to split ends and she did a fantastic job! Before (black shirt) and after (flower dress)

I will not trust any other place with my hair. I’ve had horror stories at other places but here I’ve never had a problem. Staff is kind and helpful. Some say it’s a bit pricey, but I feel it’s worth every penny.

I booked an appointment in May for hair cut and keratin treatmentJohn was amazing with hair cut and overall he was extremely friendly and pleasant to deal withBut sadly keratin treatment was a disasterMy hair is fried, so much so that I can’t run my fingers through,and it feels like touching a haystack.I went in with a purple hair by end my hair was pale pink/orangeDidn’t think much of it ,since fashion colors tend to act unpredictable .Right after service my hair felt greasy and kinda damp in the roots,even after rigorous drying and styling,I thought maybe they used too much product so I decided to wait 72 hours before any conclusion. Once I got home I noticed how much my hair was breaking off and some parts were clumped together and looked like a wool.I wasted over 500$ to have my hair completely ruinedPictures taken right after I got home from a saloon

Diana was incredibly knowledgeable and took the time to thoroughly assess my skin before customizing a treatment plan tailored to my specific needs. Throughout the facial, she explained each step of the process and recommended personalized skincare tips for maintaining healthy skin at home.The treatment itself was incredibly relaxing and rejuvenating. The products used were of high quality, and I could feel the difference in my skin immediately afterward. Not only did my complexion look brighter and more radiant, but I also felt a sense of tranquility and well-being that lasted long after the treatment ended.What truly set Diana apart was the attention to detail and genuine care she showed for me.Overall, I highly recommend Diana to anyone looking for top-notch skincare services. Whether youre seeking relaxation, rejuvenation, or simply want to pamper yourself, you wont be disappointed with the exceptional service and results she provides.

Exquisite Hair Color Transformation: Abby Shines.A Rave Review for Abby. I recently had the pleasure of visiting triocci and experiencing a hair color transformation like never before, all thanks to the incredible talent of Abby.From the moment I stepped into the salon, I knew I was in for something special.As someone with dark hair, finding a stylist who could expertly execute highlights without compromising the integrity of my hair was always a challenge.However, from the initial consultation to the final result, Abby surpassed all my expectations.First and foremost, she exuded professionalism and expertise from the get-go. She took the time to listen attentively to my desired look, carefully assessing my hair type, texture, and skin tone to determine the most suitable approach. Her attention to detail and commitment to understanding my needs instilled a sense of confidence in me right away.What truly set Abby apart was her unparalleled skill and artistry in creating stunning highlights that perfectly complemented my dark hair. She expertly blended shades and tones to achieve a natural, sun-kissed effect that beautifully enhanced my overall look.The result was a dimensional and radiant hair color that exceeded my wildest dreams.Moreover, Abby demonstrated exceptional care and precision throughout the entire process, ensuring that my hair remained healthy and vibrant every step of the way. She used high-quality products and innovative techniques to minimize damage and maintain the integrity of my hair, which I truly appreciated.In addition to her technical prowess, Abby provided an unparalleled level of customer service that made my salon experience truly unforgettable. She was warm, friendly, and attentive, making me feel welcomed and valued from start to finish. Her passion for her craft was palpable, and it was clear that she genuinely cared about ensuring my satisfaction.In conclusion, my experience with Abby at this salon was nothing short of extraordinary. Her exceptional skill, attention to detail, and commitment to customer satisfaction have earned her my highest recommendation. Who can work wonders with dark hair Trust me, you wont be disappointed! She is amazing !!

Teresa was a very good hairdresser. She met all my requirements in my short haircut change, the result was more surprising in my hair than I could have imagined. thank you so much! I will surely return for my next haircut.

I went to Tricoci in Schaumburg today for a massage and chose Kim for my therapist.That was my good fortune! Kim was very nice, made sure I was comfortable with everything, and did an excellent job. I left there feeling more relaxed and better than I have in a long time. Thanks again, Kim!

I loved my hair stylist. The ladies who work reception? Not so much. I did not feel welcome. I felt discriminated against. One of the stylists who was speaking with reception was also incredibly rude, and quite a bully for being of mature age. Customer service is subpar. I would hope a very well grown woman would not act like a drama filled teenager because someone is different than her.

I wanted to express my sincere gratitude towards Diana for the incredible custom Rx facial experience I had. As someone who takes pride in his appearance but struggles with specific skin concerns, I was blown away by the personalized attention and exceptional results I received during my visit.I initially felt a bit apprehensive about receiving facial treatments, but Diana’s professionalism quickly put me at ease.Overall, the custom Rx facial exceeded my expectations, and I am thrilled with the improvement in my skins appearance . I look forward to returning for future treatments and highly recommend your services to anyone seeking a truly personalized skincare experience.

I don’t trust any other place with my hair. Rosario is the best colorist I’ve ever had (been coloring since I was 15 - a long time).

So so thankful for Teresa!! I came in because I got a bad haircut from another place and she absolutely fixed it for me. She’s amazing and so so friendly!! She’s made a forever customer out of me!

It was my husband first mani-pedi and he was full of anxiety. Brianna told him every step before she did it and answered ALL his questions with unwavering patience.Eventually by talking calmly to him she was able to calm him down.Brianna did a fantastic job with kindness, understanding and laughter. Before we left he made sure he booked Brianna every 4 weeks, he was that comfortable with her…and that is saying something!Thank you Brianna for putting my husband at ease.Patty

I came here for a haircut and they messed it up so I scheduled a redo. The hairstylist was not able to do anything to fix my hair during the redo and adviced to grow my hair out instead. She did give me a wash and a blowout to make up for my UNEVEN haircut even though that is not included in a “redo”. They also refunded me for the haircut. However, NOW- after letting my hair grow out, the salon REFUSES TO HONOR THE REDO EVEN THOUGH THAT IS WHAT WAS MENTIONED AT THE SECOND VISIT! This salon is not one to keep their word, go in at your own risk!!

Hi, I would post this review earlier, but didn’t have time. Now that I have, I would like to say that… I’m absolutely happy with my visit! :)I had my appointment 2 weeks ago to do my colour (from a dark blond type to nice and bright blonde) and a haircut.Rosario took care of my colour. She did absolutely great job!And then Harmony cut my hair just like I wanted :)I’m super happy with the results!Thank you

Wanted to make a change and lighten my hair as much as possible. I booked a Folyage with Drea. She is the absolute best and I am so glad I found her! She took the time to ask questions about how I normally wear my hair and how I style it so she could apply color in the most flattering places. I’ve gotten so many compliments. She was able to lighten my hair way more than I thought possible and my hair has no damage and looks so healthy! Cant wait to see what she does next with my hair.

Diana is the best of the best. Every season I visit her and it’s worth the wait and the money. Each time she does something new and special to my facial and adds a massage element you can’t find anywhere else. When I leave MT, my skin glows for days. I’m so glad I found her.

Eva does a great job with my cut and style, thank you much.👍😘

If I could give it 0 starts I would. Scheduled an appointment due to the person on the phone saying the highlights would be $140 but when I came in I realized it’s going to be $200 or more. I got a babysitter for my child, took time off, and wasted time to come just to have to leave due to them lying. Will not recommend to anyone.

I have been going there every month to get my grays covered. The wash is okay meaning I can wait two days to get through and then wash with my shampoo and conditioner. The wash I got today after the color was one of THE WORST!!I ended up with an itchy scalp and whenever I scratch my scalp, my nails are black with residue color. I will try to wash it tomorrow and see if I can get it off my scalp. Right now, it’s pretty itchy and my nails are ruined. Paid $60 for this!!

I’ve been getting my hair done by Teresa for years. She never disappoints! Listens to me and offers her professional opinion which always makes my new look perfect! Highly recommend booking with Teresa!

Ive been a loyal customer of Jennifer for over a decade and I cant say enough about her skills and service. From the very first cut to the latest, she has consistently exceeded my expectations.Jennifer’s attention to detail, creativity, and passion for her craft shine through in every haircut and style. Over the years, Ive walked out of her salon feeling confident and refreshed every time. She listens carefully to what I want, offers expert advice, and delivers results that perfectly suit my style and preferences. Its this personalized touch that keeps me coming back year after year.The salon itself is always clean, comfortable, and welcoming, making each visit a pleasure.

Teresa was awesome! Super nice and knew exactly what she was doing! Loved my haircut!

I went in for a cut and color. The blonde highlights surrounding my face dont go all the way down to my scalp. It looks like my roots are already grown out by a few weeks right after I had it done.Then I asked to have my hair cut with layers to make it look fuller when styled. I also asked for side bangs that start in the middle of my forehead and sweep to the left. I ended up with choppy layers that actually makes my hair look thinner and messy. And instead of side bangs I ended up with no bangs. Not a good look for a middle aged woman with a high forehead.Very disappointing. I used to go here regularly years ago and always ended up being very happy with my hair. Now Im out a few hundred dollars and my hair looks worse. Really bad since I work the front desk in a very busy upscale hotel, very embarrassing to be seen like this.

If you want your hair to be SHORT even though you asked for slight TRIMMING, go to the location in Schaumburg.And if you want summer highlights that are barely visible after one wash, you’re at the right spot!!!

I highly recommend Diana for a facial here. She is very professional and gives the best massages. She is diligent in making sure to accommodate you with a facial based on individual needs of your skin. I have been coming to her for facial services going on four years and am satisfied each time I visit her. Thank you for always doing a great job! - Yana

Love Mario Tricocci! This is the only place I get my nails done. The salon is clean and they sanitize everything the way that it should be done. My go-to tech is Brianna and she does a fantastic job every time with my nails, not to mention fun to talk to and is very knowledgeable! I’m in good hands.

Teresa at the Woodfield (Mall Drive) location has been cutting my hair for 14 years. She is incredible! She has taken me through MANY different hairstyles and every time they look amazing. She cares about her clients and their satisfaction. I wouldn’t trade her for anyone else. Now even my teenage sons get their haircut with her too!

I had an unfortunate experience with a stylist that was upsetting to me but really no fault . The original response I received from the company came from someone that did not have the history of what happened. That being said I came here and left my negative thoughts regarding that experience as it left me extremely. HOWEVER, Nick at the corporate Tricoci Office has been a saving grace. I am extremely looking forward to my appointment next week! Thank you for your patience with me. I know it cant be easy dealing with the variety of personalities out there. Thank you,

Everything about my experience was absolutely amazing, from booking a last minute prenatal massage to check-out. Miho is an absolute magician.

I had a wonderful experience. It was my first time at a Tricoci and my first time having a massage. I booked a seasonal massage followed by a manicure and pedicure. The front desk associate showed me to the spa area and showed me the locker room and waiting room after checking me in. I booked my massage with Kim and she was absolutely wonderful. She was very nice and used the perfect amount of pressure for each area. It was a great first massage experience! Charli was who I was booked with for a manicure and she was there waiting for me right when I was done with my massage which made for a smooth transition. She was also really nice and did a great job for my manicure. She then led me over to Barbaras station where I got the seasonal pedicure. Barbara was also wonderful and did a great job as well. I had a lovely, relaxing experience and a huge thank you to everyone who helped with making my self-care day so enjoyable!

Ive been going to this Tricoci, and the same stylist, for about 5 years. After going to bargain haircut joints forever, it feels good to get a consistent, professional style on the reg. My stylist knows me very well and does my hair to perfection. Shes very charming and friendly and we have a good chat every time. Im one of the only dudes in there, I think because men hate to pay a little extra for haircuts, especially older ones. But I want to go a less predictable way. Im getting up there, but still lucky enough to have my hair, without much grey. So why not make it look good? I go short back and sides with some body up top. No part. I feel younger and can face the world with confidence every day knowing I have good hair. Big ups to the Tricoci staff as well for making me feel welcome and keeping the place clean.

I had a new person color my hair at Mario’s in Schaumburg. My hair was overdue and seriously dull. Abby was amazing and totally improved my color with low lights and highlights. Abby was amazing! Can’t wait to go back to her! 10 of 10. I am a new women!

Ive been going to Abby at Mario Tricoci for highlights for over 25 years and cant say enough good things about her. Even when I didnt live in the area, I would make special trips home to get my hair done by her. I highlight my hair a light blonde and she does an amazing job getting just the right blonde tone. It is never brassy or yellow and my hair stays so healthy. I get comments on the color all the time. She is also great about squeezing me in and accommodating my schedule. I would never trust my hair color to anyone but Abby!

My previous visit here will be my last. I ended up leaving with a hair cut I wasn’t happy with. I decided to utilize the option of coming back in for a re cut and wasn’t warmly welcomed that second visit. Again I left with a hair cut so short there was nothing more to do but leave unhappy and grow my hair out. I have had great haircuts here but the way I was treated when I didn’t like the cut I was given was plain bad customer service!

If I can give them 0 stars I would. I booked a haircut + blowout for $85 and I got the worst butchered cut and no blow out. Instead the stylist decided to flat iron hair. I am so disappointed that the moment I sat on that chair, I was met with a (no your hair is too thick and will just weigh down that style). My hair was up to waist and all I wanted was a trim, long layers, and curtain bangs. But that’s not what I got at ALL. I’ve called their team and no one has reached back out to me to make this right. Never FREAKING AGAIN!!

Im so glad I trusted John at Tricoci salon for my hair cut and style! Hes a great guy with sweet vibe and magic fingers.3 cheers for John!!!!

This has been my worst experience and probably wont go there again. I got a dip manicure. After two days, two of my nails chipped. After three days, two more chipped. I called to get a nail repair. They scheduled me with an appointment then a day later they called to cancel because the technician they scheduled with me doesnt do dip manicures. Couple days after my repair a manager called to apologize and told me that Ill receive a gift card in my email. I never did receive one. The dip manicure didnt last long and very disappointed with how much you pay whats suppose to be high service.

Diana is awesome! Ive been going to her for many years now for brow waxing and facials at the Woodfield location. Shes superb at both. Please give her a try. You wont be disappointed!

I am so happy to have found Teresa. She listens to my wants and then tells me the truth about what works best with my hair type and face. I appreciate her talent and honesty, and I’m always satisfied when I leave her chair.

I booked a haircut + blowout for and I got the worst butchered haircut and blowout. From pulling my hair and hurting my scalp with the brush.Worst experience I’ve had at a salon!!! The hair color nothing of what I said I wanted !

I had a facial with Diana and massage by Tatyana. I had an amazing experience with both clinicians. Diana was gentle with my facial and addressed my concerns. I appreciate her expertise and wonderful chairside work. Definitely will be back!!

Such a sweet lady and does a great job!! Always confirms in between in each step if you like it!

I booked a facial with Diana and it was absolutely wonderful. She is very gentle and attentive and takes her time. I would recommend her to anyone looking for a facial- she offers many different services and options! You will not be disappointed :)

Teresa was super nice and attentive. My haircut and style came out great! She answered all my questions and catered my haircut to my face shape. Really happy with the service provided.

Have visited the Bloomingdale twice and Schaumburg once for hair services and Im very content with my experience so far. Unfortunately reached late to my appointment but they were friendly and understanding and started right away. Overall nice environment, friendly staff, and great service.

I had a terrible experience with the assistant store manager, Brittany. She is always disrespectful and is NEVER any help. She always seems to have an attitude. The other manger that used to be at the front desk was so nice. not Britney. Otherwise I love the salon 💜

I went to the schaumburg and went for a full blonde highlight which I have done at other Mario’s. She worked very fast and didn’t put very many foils and I did comment that they’re not alot of foils in my hair and this is the fasted full head I have had. The foils felt very loose like they were gonna fall off. The colorist said I have 18 years in trust me. I felt very uncertain. Upon blow drying she asked me and I said it looks dark and she said oh I gave you a dark root. I said I didn’t ask for a dark root and she walked away. My hair looks 4 weeks outgrown and had spots that weren’t even touched and dark patches all over. For 18 years color she was horrible and doesn’t care about what people want. Waste of money

Brianna has been my nail tech for as log as I can remember. Always makes me feel like Im her only customer. Relaxing amazing pedi and mani. Brianna thank you for the best service always!

Terese did keratin treatment and hair cut for me. For which I have paid $500+ for that one visit. I am not at all satisfied with the service.For hair I have mentioned I want layers for which she did only trimming.And keratin treatment I didn’t even feel that I did something to my hair. It’s like before only frizzy and dry.

I have been coming to this Mario’s just for Yvette and rose they are both so great at what they do and are very experienced and knowledgeable. Yvette has been such a great massage therapist i leave there feeling great she is very great at her job and does exactly what parts i ask her to focus on! Rose does awesome too, every time i leave her my skin feels amazing soft and so fresh she he’s really helped my skin and she is very thorough also. These ladies are very great at there job! And i willlKeep coming back

An elegant facility that is always well-staffed every visit, and I have been getting my haircut at this location for over 10 years now. Prior to that, I used to go to the location inside Woodfield mall down the street. John always does an amazing job with my hair and I appreciate the quick service when it comes to paying and booking my appointment. I highly recommend this place.

Angela is absolutely the best!Extremely talented, kind and professional.

Jen does an outstanding job! Great haircut and very professional. Over a decade later she still is cutting my hair always to my satisfaction.

As always I got a great haircut from Teresa today. I have been going to her for over 15 years now. It is always a great experience and she is a joy to see.

Horrible salon and horrible servicesShe did several services she did not inform me she was doing and charged an astronomical amount for themAfter $300 and 3 hours, ended up leaving with hair that looked the exact same

I cannot say enough great things about Gigi and Theresa! Gigi did my hair highlights and Theresa cut and styled my hair and they both did an amazing job. I won’t go to anyone else.

Brianna gives special attention to details in her pedicures. It makes all the difference and the end result is superb!

Brianna is the best. Always does an amazing job on my nails, and I highly would recommend

Прекрасный салон и спа. Необычная технология работы с волосами (один мастер стрижет, а другой мастер красит волосы). Приветливый персонал(Translated by Google)Wonderful salon and spa. An unusual technology for working with hair (one master cuts the hair, and another master dyes the hair). Friendly staff

I’ve been going here for over 15 years, love the salon, spa, and friendly staff.

Prenatal massage 80 min. Very relaxing I fell asleep

The first time my hair styslist was late 45 min. She did my hair very quickly because she had another client waiting after me. The second time 20 minutes before the appointment I received a call and they asked me to come in an hour. On the second second visit, the specialist replaced one procedure with another without notifying me. In my opinion this is unprofessional. By paying this money, I must have the predestined time for my procedures and the necessary quality and requested procedures!

My color has been done by the same lovely lady , Corinne for over 20 years! She delivers everytime! I have natural black hair and she makes my hair look fabulous!! 5 +stars!!!

I made hair style appointment for my wife (several days ahead) and paid $100 up front, as required. We were trying to call the business for hours the day of her visit but noone would answer. She was going to add makeup for the same visit, but it was not possible to contact them. After getting there for styling she was advised that makeup technician was gone for the day, unfortunately. The styling was just ok and did not look for sure as requested. Large business with multiple locations and many employees, but customer service requires some attention.

Brianna is amazing! She was so kind and honest and one of the best manis I’ve had in a long time. I loved her!

Teresa is the best! I always love my haircut. She is so sweet and fun to talk to!

Carol is by far the best hairdresser Ive ever crossed paths with. Fantastic experience hands down!

Love the massages from Alexandria. I had to try a couple of therapists to figure out what I prefer, but now shes my go-to.

I dont know how their spa services are, but their haircuts are not worth the price. The stylist was trying to get me out the door from the moment I sat down. She was also distracted, looking around and talking to other people the whole time. She did not listen to what I asked for and did what she wanted. She barely cut it at all, my hair looked the same as I did going in.

Alexa was the best Sylist. Ask for her! She knows how to highlight better than anyone. She listened to what I wanted and made me feel special! Why go anywhere else? Truly the best at any Tricoci Salon for blonde highlights. Alexa was so kind the whole time. I trusted her right away.

Enza for color is hands down the BEST! My hair grabs red tones and she makes sure i have zero hints of red!Joell, for hair cuts is a hair cutting wizard. I have finicky hair. Not curly, not straight, BUT frizzy. The way she cuts my hair, I can actually let my hair dry and it looks normal! Most styles cant achieve that with a cut.Love this place overall. Great staff and excellent services

Brianna gives an amazing pedicure and manicure. Best I’ve ever had. I highly recommend her!

Dana is an excellent colorist! I have very thick hair, but Dana is methodical and always makes sure it’s done right. Go see Dana, you won’t regret it!

My experience here was very disappointing and in line with other negative reviews. The women at the front desk were not friendly. I had never been before and had to ask where I could sit and wait as they did not inform me. I discussed with the colorist about a brunette color for my hair and it is blackest black and cannot be fixed. It also cost $60 to have my hair bow dried! How ridiculous to have my hair colored and be expected to dry myself or leave with wet hair? I will not be returning.

As usual Joelle did a fantastic job cutting and styling my hair, and giving me any styling tips I needed etc. For years Enza was my excellent colorist until I decided to go natural. She really helped me with that transition too! A bunch of pros at this place! they tend to stay working there a long time which tells me hopefully its good working conditions for employees as well.

I began going to this salon about two months ago after the passing of my regular barber. As an Afro-American man in my 70s, its always hard finding a good barber whos capable of cutting our hair. After trying to find a good barber in my area, my wife recommended Tricocci, I was kind of reluctant, but after being convinced by her, I trhough I would at least try it. Her specislist was Rashida, so I decided to try her as well. Was I surprised!! After my first visit and subsequent visit, I cannot express my total and complete (a redundancy I Know) satisfaction. Her skill in the area of cutting my hair has truly impress me, so much so that I have set a scheduled all the way thru March. I highly recommend her to any person whos looking for an outstanding cut, especially if African-American.

Nicole cut my hair. When I walked in the atmosphere was instantly relaxing with clean open space and cute music playing. The front desk ladies were cheerful and very helpful without being asked. Nicole was a delight to be around. I showed her a picture of what kind of haircut I was thinking of getting. She suggested customizing that cut for me to make it look its best. Not only do I LOVE my new cut...but hubby and friends love it too! Thanks to all the staff for helping me feel pretty! I will be booking with Nicole in the future...shes a gem!

Go here if you want to be devastated. I had hair long upto my hips. When I sat down in Becky’s chair I told her to just give me face framing layers and to just TRIM my long layers. She chopped my hair upto my shoulder. I was so devastated and started tearing up I told her why is my hair so short she said it’s the layers when I brought all my hair to the front I lost it because it was upto my shoulders and it shouldn’t have been when I told her exactly what to do she did not show any emotion or apologize she just walked me to the front. The manager refunded my haircut I still paid for my color but even with the haircut refund it doesn’t change the fact that my hair that I took years to grow is gone. I am so devastated I can’t believe the stylist didn’t show no empathy

Nicole cut my hair a few days ago and absolutely rocked it! A lot of times when I try to explain or even show a picture of what I want stylists will tell me its difficult with my type of hair, even though Ive had it done before. I showed her the picture and she did it even better than I hoped for! Will definitely be back for her!

I been coming here for years my only complain is the price is very high and when booking sometimes you don’t know what to pick so … everyone does a great job but I hate when you get hair color you either pay for a blowout or haircut or you are on you own after you hair is colored. They literally just wash it and leave it wet for you to take care of it 😒😒😒😒 after paying all you pay, I expect someone to dry my hair ?!

Olga is fantastic. She takes time to make sure every nail is perfect and she is the ultimate professional! Thank you!!

This salon is busy, bright, clean, and well-run. Ann cuts my hair and always does an outstanding job. Ive also had other services...highlights, manicures, and pedicures...and have been pleased every single time. I can almost always book an appointment that suits my schedule. I highly recommend Mario Tricoci in Schaumburg!

With todays surprising tornado warning, they handled it very well; getting customers and employees to safety and ensuring it was safe before services were allowed to resume. Brittany is a true professional, both in todays unexpected circumstances, and each time Im there making me feel like a valued customer. Her energetic and pleasant attitude and knowledge have helped me on numerous occasions. Every single stylist, technician and employee Ive met go above and beyond, both in talent and professionalism.

I have been going to Tricocci for years and it used to be good but now is a HORRIBLE salon!!!! One time I got my hair colored for blonde highlights and the guy made my hair white. A second time one of the hair cut people cut my hair unevenly to the point where the right side was significantly shorter then the left side. I went to a different girl a couple months later and the same thing happened. When I asked to fix the cut she refused and said she had another client to help. Then just last week I went for a FOURTH TIME and the lady messed up my haircut. She made my hair look all choppy and uneven. My sister even went to the Schaumburg location and saw a different stylist and that lady did the same thing. This is a total of FIVE DIFFERENT HAIR STYLIST AND COLORIST THAT MESSED UP!!! I mean it is so unbelievable that this could happen. NEVER GO HERE! You won’t be able to find anyone good and you will just waste your money.

TERRIBLEI got my hair dyed here and it faded two weeks later, when I called they said its because they used semi permanent dye when I paid for and scheduled an appointment for permanent, they wouldnt give me a refund or touch up. Manager was incredibly rude. I also paid for an expensive haircut that took maybe two minutes, both of the workers who died my hair and cut my hair barely said a word to me and tried to rush me out of the salon ASAP- it was super weird. Definitely not going back- do not recommend

Claudia did my wedding makeup the morning of my wedding. She was so wonderful to talk to and my makeup and lash extensions were flawless. She really helped relax me on such an important day. My hair stylist did a great job, but she wasnt very patient. Over all though, Im so glad I went here to get ready for my wedding.

This was my first experience visiting Mario Tricoci and it was amazing. I showed the hair cut picture to Jasmine and she did an exceptional job. It looked exactly the way I wanted and it took hardly 40 minutes for the whole service including hair wash, cut and styling. I will definitely go back again.

Melina did my pedicure today. I had pain in my 2nd toenail, it was so thick, I felt it was coming out of nailbed. She took her time and found an ingrown toenail that was causing all the pain.she took her time and helped me immensely! Thank you for caring so much!

Got my hair partially highlighted by Daniel. He was did amazing and I loved the color SO much. On the other hand my experience was ruined when I had jasmine cut my hair and it was worse than a great clips haircut. I paid $45 to STAND while she cut my hair in the back and I turned my head to each side while she trimmed. That was it. She then proceeded to blow dry my hair with her hands and completely tangled my hair in the process. It took her a total of 10 minutes, I could have gone to great clips for a better cut.

My wife took my daughter here for the second time (shame on her) and the people that work their are over the top mean. Just mean spirited, rude people. No smiles, no “thanks for coming in, please come again”, just bitter glances or curt responses. Hello! You are in the SERVICE industry. If you want to be a horrible person, move to Austin or Portland, they’d love to have you.

In 20+ years, Brianna is the best mani/pedi technician I have ever had. I would highly recommended her to anyone.

Went in for a balayage with Enza. Super rude even though I came in super excited to get my hair done. I asked for the best colorist and all she was trying to do is up sell me, my quote went from $140 to $360 for something I didn’t even ask for. It was like what I wanted to get didn’t matter and she just wanted to do what she wants. Obviously its my hair and I wasn’t going to let that happen so i told her that its fine and that I’ll just go somewhere else. First time going and never coming back. The attitude was unnecessary since i came in super excited and smiling.

Enza is the best!!! Love my color everytime!

My sister took me there Saturday as a birthday gift and it was amazing! This was my first time experiencing a massage which was wonderful, I was shy and nervous but she make me comfortable. Mary who did my facial was so great and made me feel relaxed with lots of laugh plus gave me great products for my face. Tabitha who did my pedi and mani did just a great job! Veronica who gave me a quick tip on make up. Thanks to these ladies I feel great.

Savy did great job on my hair I loved how it looked after hair cutting. Amazing place

Ive been coming here for years and my long time colorist moved away, my last 2 visits (since end of May) havent been nearly the quality of service Im used to from MT. The new person might not be mixing properly but the color is completely gone within 2 weeks and when she does it, I get home to find a lot of color all over the back of my neck and ears. Horrifying since after my 1st visit with her I went out to dinner not knowing I hair dye all over me that was very noticeable. Ive spent $160 in the last 6 weeks(including tip)on color that could have lasted longer had I bought a box at Walgreens and applied it at home. Very disappointed. Sorry to say I think Ill be looking for a new place for mine and my daughters hair.

Stylist very nervous, Shakey hands. Very had to understand and didnt come close to what we discussed as my haircut. Even showed pictures of haircut and didnt come close to the cut. Very disappointed, would not recommend

I did my haircut services from Harmony,she was amazing , patient and did a detailed haircut.She also answered all my questions, and helped me get rid of the split ends, without loosing length of the hair.I would really love to recommend her

Not happy. the place is nice . I paid $50 for a tour of the place , a glass of water and a person that cut my hair the way she wants.dont get me wrong she was nice and polite I was expecting a consultant of what I want and what is best for me and a hair cut . I didnt ask for a trim thats it and bye. your salon name should be for excellence service no matter the person who walks in so they can get out happy with the results paid for. that is the reason I decided for your salon. and to be clear not looking for a miracle.

This place doesnt even deserve one star, took my little cousin (17) to get her hair done, they didnt even offer her a glass of water (like they offered everyone else). Harmony told her she didnt have time to give her the cut she wanted.. We had an appointment set so then what is the point of appointments? and by the looks of it she didnt seem busy since she was standing around not doing anything.. So we walked out of the salon and my cousin walked out with wet hair because Harmony Didnt have time to blow and style. I dont recommend anyone go to this salon, disorganized and management sucks! Corporate is about to hear from me! Thanks a lot Schaumburg staff! 300 dollars later! Dont waste your money here!

I made an appointment & asked for a person that has experience with cutting curly hair, and with a high class salon, I cannot believe that they used me as a guinea pig to experiment with inexperienced hair stylists. I had hoped that the stylist, Caitlyn, was going to give me a quality hairstyle, she did not even know how to hold a brush while blow drying my hair. I showed her how I wanted my hair done, and I specifically told her not to cut it too short on the top, but she ended up given me a military buzz cut. Not only was it too short, it was ridiculously uneven. It was so embarrassing that the cashier did not say a word about how my hair was done. I ended up being robbed $35 for what was not even worth $1. I had before explained about my previous experiences with several bad hair stylists, but so far this tops the list. I am now embarrassed to leave my own home. My son had said he can see my brain. Worst hair salon ever. Not worth a star.

Very clean and beautiful inside. My stylist Ann was kind and did a wonderful job on my hair. Im completely satisfied and will definitely request her again!

The worst experience with stephanie a color stylist . Completely unprofessional and I have been going there for years. She had no regard for loyalty has a sarcastic attitude and a sense of entitlement and does not put customers first. She has customer sitting for hours and schedules clients just to get the sales and not care what the outcome is when rushing to do her work. Never will I go there again and store manager did nothing to resolve the attitude. Tried writing to corporate and general manager. No response. So sad your just a number to them.

Teresa is beyond amazing with a pair of scissors. I have a lot of hair and prior to Teresa, I would leave salons looking like somebody straight chopped my hair. She is efficient and her level of expertise shows. She makes sure you leave satisfied. I will have a hard time trusting anyone else with my hair if she ever leaves!

Joseph is amazing.... I had the best experience.... He listened to what I wanted and did an excellent job.... Hes professional talented and a exceptional human being.... Thank you Joseph really appreciate you 😊

I love what theresa does with my hair

I badly needed a haircut after 6 months of quarantine and decided to book an appointment today and was able to book it with Veota. She was super friendly and literally brought life back to my hair with nice and fresh layers, exactly the way I wanted. I will def. be coming back to Veota for my next hair appt!

John cut my hair and did the most amazing job ever. The attention to detail he took while cutting my hair was amazing. One of the best haircuts I’ve ever had and will definitely be going back to him. I’m in love with my hair.

I really like my stylist Jon. I have come in for a free bang touch up before and he wasnt there so i went with a different stylist. Wouldnt recommend. If they have a cheap base price they are newer. I always call now! Jennifer (the one with the chair next to Jons) is also very good they are both exspensive but worth it.

I had an appointment with Angela. Truly the best. I told her I wanted bangs and showed her a picture of it, and she gave me exactly what I wanted. She was super friendly and did a really great job!! Totally reccommend!!

Mary from the Schaumburg location was great from start to finish. I got a French and an underarm wax at 8 months pregnant, she was patient and friendly. Everything turned out great. She even made my kids who I had to bring in last minute feel comfortable in the waiting area, great customer service!!! Not only will I be back for waxing but I will also try the other services.

Overall experience was awful uncaring student, instructor and management!! I had a horrible experience as a haircut model. My hair was cut unevenly!!! I was there for 3 hrs for a simple long layer cut. I realize the students are cutting your hair but the instructor is there to make sure its done correctly. The instructor had to re-cut my hair and was unable to correct mistakes made by the student. The next morning I was drying my hair and noticed the length was still uneven so I return to Marios and was told sorry but no one is available to correct the cut and I could come back later at the end of the day!!! I finally spoke with corporate who brought me into Arlington Heights location to correct terrible cut. It was 1/4 to 1/2 inch uneven!!! Never going back to Schaumburg location again.

I had an okay experience at this spa. Got a facial before a holiday party. The atmosphere was very relaxing. My facial started out very nice. The esthetician was talkative and personal. She then tried to up sell my facial to include a different treatment. This is where things went downhill. I politely declined the upgrade but she insisted that I needed to go with the upgrade. She insisted and I declined again. She told me that I needed to go with the upgrade and I politely declined again. I told the esthetician that my work was paying for this facial as a thank you for planning the company holiday party and that I had a budget that I needed to stick to. But she kept on pushing that I needed the upgrade and told me that I can just use 2 credit cards. SERIOUSLY!?!?!?! At this point I have told her no at least 4 times and I have kindly explained why I am saying no. I told her no again to the upgrade and her whole attitude changed. The facial became very aggressive and rough. The relaxation completely disappeared from the room. I could not believe that the esthetician was mad at me that I did not do the additional $50 upgrade. I am not a facial newbie so I know what a good facial feels like and I left there disappointed. I tried to turn things around and talk with the esthetician but she was not having it. She told me that she prefers her clients to just keep their mouths shut during the facial. Not sure if this was her way of being passive aggressive and rude or if she did not want me to get products into my mouth. Either way it was inappropriate. Well I kept my mouth shut for the rest of the facial. I had gone to the spa with a friend. We both went back at the same time and my facial ended a full 15 minutes earlier than hers did. My friend had an amazing experience. I completely understand that part of the estheticians job is to up sell the clients. It is not fair that just because I did not upgrade that I was not given the same level of treatment. Also the upgrade was 50% of the price of the facial I did get! this is a little unrealistic to expect someone to upgrade this aggressively. I will not be back to this spa again. The reason I gave 3 stars instead of 1 star (that is what this facial deserves) was because my friend had a great experience and because the spa overall was very nice.

Been coming here to get my hair done for about 5 years. Always leave happy. Julie does my color and no one is better! Shes amazing. Highly recommended

They dont really care about new clients. booked 30min haircut appt for 5pm and mentioned multiple times i have to be out by 5.45pm. at 5.25pm i was not even in the chair yet. i understand if i went to $10 haircut you have to wait but when you pay $70 i would expect better service then that. it was my first time there and i wanted to get an advice on new style, instead i got 20min rushed hair cut and attitude from stylist Joana that i dont know how this industry works.will look for diff place where service matches the price

I simply asked for a basic shoulder length that I could still put in a bun. The stylist immediately chopped it down to my chin length so that I cannot even put all of the strands into a ponytail, let alone a bun. For $50+ you would think they could get a simple cut right. Don’t waste your time or money on this place.

Go see Abby for your color! She does beautiful work. Lots of experience and total professional.

Dina was great! I went in looking for a whole new hair style which i was very nervous about since it was so different for but dina delivered and i absolutely love it.

Had a horrible experience. I got an appointment at Schaumburg location with Luca for hair color. After talking to me about what I am looking for. He came back to me after five minutes and told me that he wont have enough time because I have long hair. But, he was there for the whole time attending another customer. Then, my hair color didnt even come close to what I was looking for. I was told that I have dark hair and would have to come back for few more sessions and would have to pay again. I have gone lighter in one session so my dark hair isnt a valid excuse. I wouldnt recommend and would come back to Mario.

I’m so so happy with my new haircut with Angela!

Lack of attention to detail & true customer service. Had my hair colored at this location, b/c Mario wont let the colorist I love, that works at the downtown location, come out to a suburbanan location to service her clients that cant spend an hour+ going into the city. Also if they truly practiced customer service they would want to ensure that the color came out as expected & to satisfaction & offer to blow dry ur hair for you! They dont.From what I observed at this location, they never set any timers. So my 3 minutes set, judging from the fact that the same song was playing when they washed it out as when they put it in, was maybe 90 seconds. So it ended up needing to be redone after I had blown it dry myself! And I had to go track down the colorist to do it.They never put anything on my hairline/very upper forhead to protect the skin from getting stained, so now I have a dye line there. They rubbed my hair when towel drying which gives you snarls, break hairs & just generally doesnt feel nice. And they must use fabric softener on their towels b/c they absorb nothing. So it took forever to blow it dry b/c it was still really wet.

I went there yesterday and i am happy with the haircut. Although the stylist had chopped my hair too short (much more than what i asked for) but still i like my new look. :)P.S My hair was long (till waist) and now they are very short(till shoulder)Just give clear instructions of what you want exactly.

Great experience colorist MS. Drea ! Took time to listen to what I was looking for gave no pressure recommendation. Offers sencere and professional step by step recommendations. Recommend booking with her. Have my next appointment lined up for refresher and additions. She will not disappoint. Hoffman Estates Mall Drive

Update on my previous 1 star review. The old GM is still trash but the new GM Mathea is exactly what this location needs to fix the mess the other one made. Youre in good hands with her!--------------------------------------------------------------------------------The general manager there is trash. She allows the front desk to steal the cash tips that are intended for the stylists. She allows it to happen to cover her own thieving self from getting caught taking facial products from the inventory closet. Unfortunately no ones word counts against her since shes best friends with the regional manager. Best of luck to all the techs that choose to stay with that company.

Jessica did my hair cut few weeks ago. She just trimmed and did what she wanted to do. I showed her images of hair cuts that i like but didn’t do anything similar to that. My hair cut doesn’t look it was done recently just looks the same as before. They charged me for nothing. Terrible service.

Veota is awesome! I have been going to her for years for haircuts, so I knew she had to be the one to do my hair for my wedding. Had an August wedding which meant my hair must be pulled back to withstand the heat and humidity. This resulted in an a simple yet sophisticated hairdo that stood up all night long. Thank you, Veota!

If I could give a zero I would. The massage therapists are often rude and intrusive. They insist upon prying into your personal life and over sharing their problems.I am disabled and one person told me I should go live in a nursing home. There were a couple that got k1 visas and complained about their husbands. One masseuse was very disturbed about money problems and a disabled mother. The receptionist have yelled at me as I entered. One time they had a new checkout that required entering personal information but no one knew how to operate it. I won’t ever go there again.

I love Rachida! She is doing a great job!!! I go there weekly and I enjoy her work!!! Thank you!

After reading all the negative reviews I was very nervous to go there. Adriana did such a amazing job on my highlights that even though the service cost me a small fortune Im willing to go back there again. Service was awesome people very friendly. They did what I asked for and Im really happy with the results.

Drea did my hair. She always gives me what I like and want. My hair has bleach on it and it is not damage. She is truly amazing! I highly recommend this place. Drea, you are amazing!

I was pleased with my haircut and styling. The Stylists definetly listen, offer suggestions and you walk out looking great. I love that they are on time and you dont sit there an indefinite amount of time. In and out in 30-45 min depending on what you are having done.

My wife loves this place!! I buy gift cards from Tricoci for my wife so she can get her pedi and manicure etc. and the gift always goes over great

Tiffany at Mario Tricoci did an amazing job, after a horrible haircut that I received at another Schaumburg salon. I have think hair and it looked like I had cut my own hair, it was horrifying! I was traumatized and cried when I got home Friday evening. My husband called Mario Tricco that evening and booked an appointment to get it fixed. Tiffany was brilliant, despite the fact that a whole chunk of my hair was missing she managed to fix it.Thank you Tiffany, you are my new best friend! I will not trust anyone else with my hair but you

Very disappointed with how they handled my daughter’s appt. today. Because person ahead of her was late, my daughter had to either make it here in 3 min for appt. with someone else or re-Schedule for latter spot this afternoon. Also the girl on the phone was very impolite and disrespectful. I just hope that person who was late was very important to this location since it is ok to mess up someone else’s spot who was on time.

My balyage was splotchy, literally pieces of my hair went light_dark spot_light Im one strand hair. First, the bleach job was bad, second the guy left me sitting there 3 different times to work on other people and one time was 18 minutes while the bleach was left on. Maybe thats why when he added the toner it TURNED GREEN! Thats right my golden brown highlights were green instead. They were the most green at the first place he started the bleach which was the only section he had done before that 18 minute break when he was only about 5 minutes into helping me. Well it took 3 tries with toner and him doing different colors on the roots versus the ends and after 5 hours I left the salon as the last customer there with ORANGE looking brassy blotchy highlights. He tried to charge me about $200 for this and claimed it was a good deal because he had to use so much toner. Well that was his fault. He claimed I must had had some residue from a temporary blue he did in my hair 4 months prior and thats why there was such an issue and that it wasnt his fault. I literally told him 4 months ago that I do NOT want the blue before he even started if it would at all stain long term. He swore and guaranteed it wouldnt. Guess I shouldnt have given him the second chance for the balyage because he messed up the blue badly and it was more like black. Anyhow, I even did 10 Malibu (color stripping) treatments before seeing him for the balyage and the day of the balyage he inspected my hair and said there was no stain left. So he was just finding excuses. Then he blamed it on the color line I wanted to use called innocence which is free of a chemical Im allergic too called PPD. Well he doesnt really believe in such allergies and huffed at it despite my doctor testing me and saying stop with the hair dye. Well to fix him dying me green he HAD to use the dye I have an allergy too. The dye releases the chemical overtime too so its not like its done aggravating me once its washed out. I had my hair washed so many times and combed out so quickly so we could keep checking my hair that a lot got ripped out. The front looks shredded. All that time hanging over a sink and I kept saying I was hurting and the response I got was, well, it shouldnt but guess what?! IM BRUISED WITH A TENDER BUMP FROM THAT SINK. After all that hair pulling and a bruise and product allergy Ive had a headache still for days too. Thanks Luca!

Daniel saved me! I had my blonde hair colored at a different salon and it turned out green. All I wanted was some low lights and my whole head turned a greenish brown. Whatever Daniel did got rid of the green and lightened all my hair. Now my hair is a beautiful honey blonde. Can’t wait to go back!

I go here all the time, Im regular but on this particular situation I was quite offended. I called the salon to see prices for no chip manis and pedicure pricing. I was baffled by the prices $62 for a no chip and $49 for a pedicure... holy smokes. I asked the girl why it was so pricy and instead of explaining she hung up on me.. my guess because she didnt think I was a serious customer. How rude and disrespectful! I recalled spoke to someone else she immediately apologized on the other girls behalf and offered me to speak to a manager I declined. I dont see the point talking to a manager, its rude but what is she really going to do besides say sorry. I just was so appalled by this womens behavior over the phone.Since I last wrote this review I spoke with a girl named Debra she apologized for that womens behavior and offered me a $20 giftcard toward my next service so Ill be getting my mani and pedi here after all. Thanks Debra for your help

She is the best and she is so damn good in what she does ! She knows exactly what the client needs . Definitely whole heartedly recommend her !

I just had my first deep tissue massage at Mario Tricoci and it was wonderful! I was somewhat apprehensive and did not know to expect but Tatyana, the massage therapist, was kind, inviting, professional, and she explained everything that would be taking place. In a word, it was heavenly!!!

My balayage was done by Ashley. She took her time, listened to what i wanted and delivered.Thank you Ashley so much! She did a great job!

Loved this place. Got a really good haircut from Nicole and she was amazing, she paid a lot of attention to detail and made sure I left satisfied.

Ive loved the results the majority of the time. But lets be real, the prices can be extreamly high for certain services. I would never pay for anything more than single process or haircut; or youll really be pissed when you check out. But Ive also had issues twice, which they did rectify. But I had to go back & spend time which of course no one wants to do. Overall, if youve got the money go there. If you dont, dont.

Corinne does my color and Eva does my cut. They are both perfectionists! I wouldnt go anywhere else! Also I love it that they now offer Continuum (which is a competitor product to Olaplex.) It lets brunettes go blonde with zero damage!

Went for a spiral perm, was assured they would do something just as good. Told the hair dresser I did not want the same results as the previous perm I had gotten. Described how it was done and what I was unhappy with in it. She promised that it was done wrong the last time, this would be different. Spent 250.00 for a disappointing result. Ended up with a piggyback perm that was inconsistent and has flat spots instead of curls the whole length.

I have no complaints. I waited maybe 5 minutes before my appointment. My hair stylists was very attentive to my needs. I would definitely go back!

For the last couple of years, I do my highlights only at tricoci. They use high quality products, and all colorists are very professional and pleasant.

Completely Unreliable! Booked an appt ahead of time and they scheduled it incorrectly and did not have the time for me. They were non-apologetic about it and would not find a way to accommodate me before I left the country! You look forward to getting pretty before leaving on vacation and they completely ruined my ability to get scheduled anywhere on time. Unbelievable!!!

Teresa cut my hair. Did an awesome job

I called to make reservations for a friend to get a massage, no chip mani, and a pedi on the same day. The receptionist was very accommodating in order to make this happen. My friend said everything was wonderful and relaxing.

I have been going to TRICOCI for several years now! Their customer service is outstanding and their staff is very talented! I see Luca for color & Jennifer for my cuts & styles! They are the best!!

This is year ago I used Schaumburg location for hair color and I left with two big brown spot on my forehead with chemical burn. The technician offered me 420 discount and some liquids to treat which was useless. It took months to get rids of those burn.

I have been going to Si for over 10 years. She is an absolute doll and extremely talented. She always seems to amaze me! Thank you Si for being so awesome! 🥰

I get my hair dyed here and I love the girl that does my hair but I recently got a haircut just because I needed one and it was left kind of uneven I called to see if I could come in to get her fixed and most places if not all when something is messed up you come back especially if it’s something so small I just trimming off an inch from half of your head because they left you an even it’s free but they said I have to get a whole new appointment pay another whole $50 just because the original person that cut my hair left it uneven.

My color is fabulous! I would highly recommend color specialists Emily or Gigi from Schaumburg Mario Tricoci.

Gotta see Enza for color. Her guidance on my blond all over highlights made all the difference. She is a PRO. Just what you expect from a higher end salon.

If youre in the market for a fresh spring look I urge you guys to try this place out for a few reasons. I usually come in for a cut and color and somehow magic is made every time. Dont ask me how, Mario teaches em well what else can it be. But if youre still looking for more youre in luck - this place is filled with incredibly cute girls!

The colorists and stylists here are great! Ive been going to Enza for color - shes amazing.

Daniel did my hair and I got the results I wanted. Perfect highlights! I would highly recommend him. The price is well worth for the service.!

Enza always does a great job with my hair color! Both Michele and Evette give exceptional massages! This location is my happy place. :)

Amazing job every time! Thank you so much for all you do Brianna.

Yesterday had CELLULAR AGE LIFT TREATMENT facial plus DERMOSOUND with Lana at Old Orchard location. I would recommend Lana to anyone who is looking for relaxing experience with a real results. She is very friendly and professional.

Zoe did my color about 2 weeks ago and it is already fading, on top of that she left that color for too long and it burned my hair I had to go to a different salon to cut about 5inches of my hair. I dont recomend this salon at all.

I wont go anywhere else! I live in Atlanta and come back to get my hair done by Amanda at this location. I have been going to see her for over 7 years and trust her 110%.

OMG! You have to sign a waiver when you walk on. Im 56 years old and Ive never experienced anything like that in my life! Obviously management knows the quality of the work, which by the sound of the reviews Ive read, and the waiver signing, must be awful.

Angela is amazing at extensions and haircuts always a perfect blend :))

Jennifer , is the consent professional, 5 star plus service ! Wouldn’t ever even think about seeing anybody else!!!!

Please stay away from this hair salon!!!!You think you would be safe because it’s upscale, but it is NOT CLEAN and NOT SAFE during Covid 19. They do not care about keeping their clients safe!This salon has destroyed my scalp and I now have Folliculitis, which I have never EVER had one problem with my scalp in my whole life.They shared a comb back and forth between me and a dirty Indian girl with Alopecia. I knew when I left I would have a problem. Now I’m at the dermatologist spending hundreds of dollars trying to fix the problem.I would never want this to happen to someone else. Please do NOT go here. I will be contacting the health department and also a lawyer, but that still does not help me from the pain and suffering of my scalp.

The spa and everyone that works in it is amazing, Bella gave an amazing facial. I always have a wonderful experience!

I’ve been going to Jennifer P. at the Schaumburg location for a few years now…it’s always a perfect outcome!Thanks for being so good at what you do Jenn!

Did a massage & haircut..

During massage they offer extra lotions or suggestions to enhance the moment....you think its included in the price.... instead you discover theyre charging you an additional 150.00 bucks!!!On the exit

Love Brianna- always the best mani pedi!

I’ve been going to Mario Tricoci for over five years and Zoe hands-down is the best hair colorist!!

Hello again, I noticed you only reply to high star ratings, which is why I gave you five stars but really want to give you zero based on the travesty you created on top of my head.It’s been over a month since the debacle you sheered on my scalp and I think it’s ridiculous that you can’t stand up for your work by replying.Again my name is Jackie Caudillo, I’m the one that post the picture what the bad layers/bowl haircut. Thank you

This is the BEST place to get everything done! Stephani is the BEST ! I cant imagine my life without her. My hair is exaclty has i asked and sooo healthy !

The receptionist was very friendly and helpful since this was my first time being @ this type of facility. My two services were simply wonderful & the gals were wonderful.

First time there, definitely going back, affordable with a luxury atmosphere, the stylist cut my hair exactly how I wanted and was very friendly :)

Barbra is wonderful, her attention to detail is phenomenal!

Had a great experience last night. Roxy (color) and Katie (cut) did a great job. Will be back again.

Brianna is exceptional! Highly recommend!

Always inviting, never disappointed.Wonderful hair cut.

I get my bangs cut complimentary every so often & I was very pleased with the last stylist who did my bangs. Thankyou, Freddi 👍

Katie is always a great hairstylist and am always pleased every time I leave.

Jennifer is the right lady to cut and style your hair the way you want it!!

Great service and all hair colorist and stylist know what they are doing. A bit high priced but will visit again.

I only utilized the massage area. It is clean quiet and not terribly expensive. I do recommend going

Jasmine is an excellent hairdresser. I love my shaggy summer cut. Thanks sweetie.

I love Nicole! She always does an amazing job on my hair.

Best place ever! Rosario for color and Dina for cut is a must. Cant go wrong. Worth every penny!