Staff here was amazing helped me with all my needs and information I needed
Its very rare that you run into staff that actually knows what theyre talking about. Quality items, quality prices, and best of all; quality service. Mike was awesome, need more people out there like him. Will definitely be back.
Very good service will come again
5 stars on the service this place has! cashier Ariana was so helpful, very informative and super friendly! she had no problem helping me out while i was there & making the environment friendly
The store itself is great the employees great! BUT THE MANGERS TREAT THERE EMPLOYEES WITH SO MUCH DISRESPECT….THEY ARE RUDE…..VERY UNPROFESSIONAL. The two BOYS that’s run the store our sexiest and disrespectful to there families….. the only way you’ll get hired as a women here is if you look good to them 🤢 (even though they are married).…. These boys truly need helpMy comment most likely will get deleted bc these boys don’t handle certain things very well👀😅….It’s okay though I’ll just keep posting🤷🏽♀️Have a good day boys👋🏽
I asked if they had a disposable vape with only thc-a and none of the other weird synthetic alternatives in it (like d8, thcp, etc..). I personally do not like how d8 feels or any of this other new experimental stuff, it doesnt feel relaxing and it sometimes gives me headaches. I was pointed to one that they claimed was pure thc-a. Ive used it for a bit and I didnt really enjoy how it made me feel. Unsurprisingly once I look online and it turns out this vape is actually d8 + thca, which usually means its a majority d8 because its a cheaper synthetic. I get the feeling the two people who told me it was pure thca actually had no idea, but id prefer if claims werent made if they didnt actually know.
Came in as a newbie but aware of what I wanted. The salesperson, Kenni, was a former hookah gal (her words) and gave great advice. She showed us how to assemble the hookah, gave feedback on our choices, filled in our gaps of knowledge.As for the shop itself, it had a ... decent ... collection. We were able to get a glass bowl, natural tobacco, a cute hookah, and other accessories. Overall a very positive experience.
Don was an amazing help! He has an awesome attitude and didn’t mind taking the time to help us find the products that would work best for us. Highly recommend, you will not be disappointed!
Cool store with good variety. The workers are always friendly
One of the best - if not the best smoke shop I’ve been to. From the hospitality, the customer service to the wide selection, I think I’ve found my new go-to. They took great care of me and I sent a few friends to go as well and they said the same thing. Keep up the good work guys!
This place has reasonable prices. The cashier Ariana was so helpful and courteous in helping me with what I was looking for. Very nice and clean. I will be back visiting soon.
This is the third time I have visited this shop. They’re right Nextdoor to my neighborhood. Their prices are great but to mention the service. Kenni was a great help. Kudos guys👍🏽
Don was very insightful, knowledgeable and thorough with their explanations of all the products and we learned so much from speaking with them. They were patient and caring and helped us find the right product for over an hour. We’ll definitely be back here! They don’t upsell or scam new buyers and we appreciated their transparency and dedication to spreading cannabis awareness.
Micheal was such a helpful employee! It was our 1st time walking in and this place was very clean and well organized. He was kind enough to answer all our questions and showing us any products!
Don’t come here, they are a scam! The starbuzz hookah tobacco is overpriced and it was bad. I bought the safari melon flavor. The smell of the flavor wasn’t there and when I smoked i got sick. On top of that the expiration date was Jan 2023 so it went bad. I went back to get an exchange for something else and manager said flat out no. They wouldn’t even call the owner Wasak to ask him. I will file complaint with TABC on this business. You guys lost a loyal customer. Will never be back. Hope your business runs into the ground.
Great customer service
One of the best smoke shops in town. The guys there are pretty cool and they help you and guide you with whatever you need. They make the best recommendations and carry quality products.I usually don’t leave anyone reviews but I loved their service and how they took care of me that I wanted to leave them a review!!I highly recommend this smoke shop! Super clean, good service, quality products!
Kennie is so lovely she made my experience so much easier thank you. I will definitely remember this shop thanks.
Kenni is amazing! She’s friendly and very helpful, very knowledgeable about your products. You should go in and see her. Thanks Kenni !
Mike is thee best. He’s knowledgeable about his products and knows his way around a customers’ curiosity. Definitely sold me some high quality product and suggested the top of the line stuff. Thanks again Mike !!! :)
Kenni provided my great customer service and would definitely recommend coming back here for future purchases!
I’ve been shopping around multiple smoke shops in the area until I came across Ace of Smoke. Honestly from the moment I walked someone helped me and guided me through what I was looking for. These guys have amazing prices and the best customer service. They don’t pressure you, instead guide you through what your looking for to make it a smooth process! Would definitely recommend and buy my future hookahs and flavors from here!
Very clean and organized. I always have a good time with the staff. They are friendly, knowledgeable and fun. Mike is my favorite! Always ask for him. He is the best.
Ace of Smoke is where you need to stop by!I will recommend to come here. Kenny was wonderful and very knowledgeable! I was able to select an informed choice all thanks to her!
One of the best vape shops I’ve visited yet in all of sugar land, they mostly have all kinds of vapes and disposables.
Glad that this place opened near my house. I love that they have a lot of variety and flavors to try. It’s also cheaper then most of the other smoke shops and the people working there are super knowledgable. This is definitely my new go to spot.
Just stopped by to purchase some CBD and I have to say Ace of smoke is by far my favorite smoke shop in the entire Houston/sugar land area. The staff is truly remarkable as they took the time to walk me through amazing assortment they had, and on top of that, the prices are great !! They definitely have earned my business and I will be coming back as a frequent customer.
Great customer service. Definitely becoming a regular here
Great Prices and Great customer service The cashier Ariana Was very polite and patient with me and very knowledgeable of the products she helped me find what I was looking for
Warmly welcomed and was informed on exactly I was looking for . Tried something new and left better than I came . Great experience, will be back . Thanks again Kenni!
Was having trouble choosing a new water pipe but thankfully Donovan was there to help find the perfect one for me! I will definitely have to come by again, i recommend this store
Came to this place and was very my h pleased w the customer service from Arianna!! Highly recommend this place!!
Great prices for hookah flavors and they got paan Raas available. 3 for $10 on the 50g flavors and they have love 66 available from adalya. Couldn’t ask for more. Definitely coming back here on the regular.
Great experience every time I’ve come here. Staff is super helpful and if they don’t have what you want, they will see if they can get it for you!
Ran out of my juice and found this shop nearby. Gotta say Im happy I found it, store was clean, staff was knowledgeable and the prices were cheaper than my usual spot. This is gonna be my new go to spot.
Kenni was so cool and helpful cant believe the service l here incredible!!!!
Kenni was awesome! Helped me pick out exactly what I needed. Great spot!
Great experience I spoke with Kenni and she got me everything I needed great place overall!
Fantastic people behind the counter, always ready to give advice and help you with what you need. Good selection and quality products. My go-to smoke shop in the Sugar Land area.
Came here for the first time. Kenni was great. They have all you need here. Must make it a stop
Great customer service everyone is welcoming I love the wide variety of products they have, I’ll definitely be coming back everything is nice to look at
Excellent shop with friendly and knowledgeable staff. Pretty much has everything you need; Elfbars, Escobars, Hookah Flavor, coals, etc. Stocked with the latest and greatest. Definitely check them out!
I had a great time here; the environment was fantastic. They had everything I needed, and one of the workers checked in on me multiple times and helped explain all the products. The vape products were excellent, in particularly the SMOK R-kiss kits. I went in looking Just for some indica but ended up leaving with a bag of the delta 8 flower, coconut shell charcoal, and a couple of the Starbuzz products. Normally I’m ordering some of these products online and waiting weeks to have them delivered due to other shops in the area not having them on stock, it’s nice to have a physical location with a wide variety of products to pick from. My drive home from downtown traffic is a lot easier now knowing I have some good stuff waiting for me at home.
Hidden little gem! Nice selection and A-1 customer service! I’ll definitely be back. Employees recommendation was perfect👏🏾👏🏾
The best place to shop at for sure! With unbeatable customer service and great products to choose from it is certainly a place I’ll be recommending all my family and friends to. 10 out of 10 hands down !
Copped the coolest nectar collector, clean shop, very nice people behind the register. They helped me with anything I needed for the best smoke products. A good lineup of edible products as well.
Ok this shop reminds me of a store I Carm across in Austin which had the latest gadgets coolest things that you can’t find otherwise. Saad owner of the place not only has good taste but also has amazing design aspect of the store check it out guys you will love it
Kenny saved my life, she went out of her way to pay for my gas and food. Now i live in her mansion in the bahamas
Kenny was really helpful in my selection of what I wanted very kind and friendly thank you so much Kenny
Cam had great customer service. Showed exactly what I need and had patience. Great store on the inside as well.
Kenni really helped us put find alot of items thanksto her she should run this lol
Kenni was absolutely amazing ! customer service at a 10!! definitely will be back!
Candy was wonderful today. She helped me find the right product. I will be back for sure. 5 stars.
Service on point, they have a nice variety of rolling implements and full range of camo wraps on deck! Check them out for the fathers day deals!
In town for the new year and started 2023 with a dead vape that I bought from some other shop near by.. that was dead too - that’s my 2nd strike 😂. Ace was the closest spot, came when I could and met the managers here. Chill customer service. Got me a mango space max. Till next time, thanks!
Amazing Service! Interior decor looks new and modern. Have almost anything you would want. Great inventory.
The best/nicest smoke shop in town, I stopped by for some disposable vapes and they had a huge selection of brands and flavors for a very a great price, cheaper than the other smoke shops I have been to, and not just vapes they had a amazing selection of hookahs and hookah flavors along with all your other needs. Great customer service and the whole experience was very professional, you can tell the owners and workers have great knowledge in the products.I will definetly be back!
Mike was very helpful had a positive attitude and answered all questions with no problem!! Huge smile great guy
It was the papi smokes sign for me 🦉 but seriously other than the fact that it’s aesthetically pleasing I’m glad I found a smoke shop in Sugar Land that is affordable, quick and has a friendly staff.
Loved this place! Killer selection and really knowledgable staff. Even some more hard to find items Id been looking for.
Such an amazing shop. Great service, excellent quality products. Great place to shop for your needs! Highly highly recommend
Kenni is so helpful and patient. Nice place and she knows her stuff. ☺️
Mike was amazing today! I was looking for a specific flavor of Escobar and he really hooked it up! Check out all there supplies!
Kenni helped me today and was amazing. Very knowledgeable and friendly!
Kenni and Cam were very helpfulThey walked me through everything!!I will be back!!
Kenni provided us with amazing customer service. I definitely recommend this location !!
Great products and good amount of selections! Owner and staffs are friendly, knowledgeable and helpful. Will definitely be back for more!
Everyone was super helpful in picking out my glass! Very reasonable priced too!
Customer service was awesome will work with you and make sure your satisfied with what you get, definitely recommend this place
Kenni was oh so helpful in the selections with a deep understanding of the difference between the products.
Kenny was super helpful and they had a great selection. Great spot for CBD options!!
Great service! I got exactly what I was looking for and they always have new products to try.
Kenni was great excellent customer service she gets the job done
Always great service! Cam helped me out today and he did great!
Great service love it here i go all the time kenni, is always helping out when i come !🥰
Great products and awesome customer service! The owner has a lot of knowledge and was very helpful when i was choosing hookah flavors. Not to mention the convenience of location! 👌🏻
Amazing store with everything you can think of that you may need! The staff is very knowledgeable on their products and you will definitely leave with the best experience from a smoke shop you have ever been to
Kenni helped me out and was a great help ! Awesome service.
Amazing selection on delta products and great customer service! I will definitely be returning to this shop. Very professional and clean!
Not only is the quality of the products premium, but more importantly it’s their customer service that was incredible! These guys were great, best smoke shop in town!!
Visited this place and Kenny was so knowledgeable and awesome regarding products! Will be back again!
Very nice clean placeStaff is super friendlyThey have what I need in stock all the time
Great place.. Lots of options... The guys here were very knowledgeable on their products... And very helpful
This is my favorite smoke shop! They have an amazing variety on dispos, juices, delta, tobacco, glass pieces. They’ve got it all! 10/10 recommend
Kenni is so nice! I love coming here, it’s always clean and always fast.
Kenni was super helpful! Would 10/10 recommend this location!
Kenni has great customer service and is very knowledgeable
Great place! Kenny was great. Very knowledgeable
Good selection of items and pricing, great customer service from don, will be back for sure
Good service and very helpful
Best smoke shop in sugar land, great customer service every time. These guys know what they doing!👍🏽
Don was great and so was the entire service and the products are great. Clean atmosphere as well!
Loved my experience- here at Ace. Staff were kind and helpful. I will be using only them to obtain products from now on
The employees were very helpful and gave some great recommendations to me!
Excellent service. Mike knows his stuff and store is spotless!! 🔥
Great service! They had everything I needed, I’ll be back for sure.
Kenni was great. Gave great insight and customer service! Will be back!
Cam was great, good customer service very professional! And they are open late!
Awesome store awesome setup, Kenni was a joy in the store will be back soon.
Lovely workers that are super helpful and great products as well and wide variety of options.
Very friendly and knowledgeable staff. They have a great selection of glass and great products. Highly recommend!
Kinny was super helpful and sweet. Def recommend!
This place is amazing and kenlie helped me out so much !!
Had a lot of options!! This place was great and the employee Don was super helpful.
Kenni has amazing costumer service, really enjoy the time in the store
Mike was very nice and sweet he helped me find the right stuff and he took time to educate me
Great service, great prices, chill vibes. Highly recommend!
Don was very welcoming and had great customer service! Ill be back!
Mike and kinney DEFINITELY KNOW THEIR ISH!!!!!!!! Coming back next week! APPRECIATE THE KNOWLEDGE!!! ~love from Dallas 🤘🏽❤️
Kenni was very friendly and helpful, overall great place to shop
Kenni was so helpful. I will be coming back to purchase more items.
Kimmy was a excellent helper an showed me great quality products
Very friendly and professional and they have great products. You have to try it out.
Excellent customer service & very knowledgeable!! Definitely will be back again..😃
It’s a very chill environment. They’re very helpful. I was trying to find a certain vape and the guy said that he’ll look for it and bring it in for me!
Cam provided awesome customer service! This smoke shop has good options & hemp wraps!
Friendly staff, good prices. Kimmy helped us!
Kenni helped me when I stopped by, great service!
Ashley was very knowledgeable and helpful with my purchase! Clean and well organized!
Large selection of products! Great customer service. Very knowledgeable
Super nice employee and a nice selection of merchandise! I’ll be going a lot more :)
Excellent customer service, Kenni was so much help.
Kenni helped me very quickly and I’m satisfied I’ll be back!
Mike was so knowledgeable about the products, I had a very pleasant experience.
Kenni helped me find some salt nic I needed thank u!!!!
Met Donovan, he’s very nice and helpful with all the questions I had!
Clean, and very knowledgeable on productsAnd stocked on everything I needCheck these guys out!
A+++ Love this place they have so many options & the staff is amazing
Donovon,was very nice and helpful and gave me great advice on what to purchase !
Kenny was great!! Helped me pick the right option.
This place is super nice. Got a nice collection from hookahs, pipes and more. Definitely recommend and will be going back!!
Great customer service very knowledgeable of all products.
Kenny helped me get the things i needed quick and efficient
Great service! Very helpful as soon as I walked in.
Great customer experiences and support from staff especially kenni:).
Kenni gave great customer service!
Great products, and great customer service by Kenni
Just stop at ace of smokes today and it was amazing kenni was amazing and very knowledgeable of the vape store.
Kenny was very helpful Im definitely coming back!
Great place! They’ll help you find whatever you need!
Kenny did a great job helping me out!
Very good service. Kenny was very helpful
Nice and knowledgeable guys. They really helped me pick out an e-cig that suits my needs.
Really good selection on Escos and always stocked up with my go-to flavors
Kenni is Perfect customer service agent and very friendly.
Great service Kenny really took care of me
Great experience, they have alot of variety.
Awesome service! Definitely recommend👌
Love love love this placeKenni helped me out so much
Great products and great service. Very welcoming and knowledgeable would recommend to anyone in need of vape or smoke related items.
Some of the best customer service out there and great selection
The young girl in the store was very polite and helpful and was very patience with me
Mike helped us when we came in late at night and they had our favorite brand of vapes the space max brand .
Come get your stuff here best quality product best coustomet service and the best prices on the zone!
Ariana is so amazing she helped me so much!
Ace of smoke? More like ace of being douchebags. Would much rather buy a vape from a homeless man under a bridge then to deal with these poor business men.
Cam was a great help, would definitely recommend it to anyone!
Great place. Friendly and very informative staff. Great atmosphere.
This place is awesome. Kenni is absolutely fabulous!!!!
Kenni was amazing helping us with our hookah purchase!
Amazing service and they have everything!! Must stop by
Fantastic place and has an incredible selection. A must-go-to place to buy all your smoking and vaping essentials.
Don was an amazing help, amazing service and has a great knowledge of everything!
The greatest smoke ever ,Cam is always so helpful and knowledgeable of his products
Excellent inventory and service! Don was friendly, knowledgeable and helpful!
Thank you Don for the great service and advice! 10/10
-1 star for the new owners. Very unprofessional
Kenny was a great help. Great smoke shop for locals
Kenni was a great help and very knowledgeable.
Cam was kool very informational and helpful go to this smoke shop you wont be disappointed........
Cam was the bomb dot com. Definitely will stop by again!!
Don was great and very helpful. I’ll be back
Michael was very helpful. Definitely recommend
Great shop! Thank you kenni!
Great place! Kenny was a big help!
This place has an excellent selection of Hookahs and Hookah Tobacco Flavors. I got 3 Hookah Flavors for just $15.
Great customer always satisfied Don was a great employee ❤️
Great service has everything you need!
Vary helpful finding a new unique pipe thanks to Don
Don helped me find some gummies that would work for me. And they were amazing
Great customer service and good vibes overrallll great smoke shop
Kenny was amazing! Great service!
Kenni was wonderful .! Was able to purchase a great hookah thanks !!!!
Great service nice layout to store recommended
Kenni is awesome! The vape is nice and smooth!! 👌🏾
Kenni was great and they have a great selection.
Kemmi was really helpful and the store is looking good
Great store and help from Kenni
Great place to buy at and Kenny hooked it up.
Mike got great customer service best smoke shop ever
Kenni was great , love this store
Cam was really good and had wonderful experience.
Deal they running right now is sick - good recommendation