This is the place to go for great customer service and amazing products. Check out Chey she’s always smiling!
Great selection and clean store. Prices are average for this area.
Love this place. Everyone is super friendly and very knowledgeable about everything they sell in the store. They also have a rewards point system and its actually very nice! Not spend mass amounts of dollars and get very little points. You actually acquire alot of points per every dollar spent. Check them out you will like them.
This is a nice place to go too lots of things to explore shey is nice lady to get to know endless items go get:)
First off I want to shout out to Mack. She is an awesome chic and goes above and beyond to help you get what you want and need. So kudos to her. Go show her a visit. Second off the store has great prices and lots to choose from.
Each time I come Chey is so helpful, sweet, patient and knowledgeable! I love seeing her smiling face when I come in weekly.PS Definitely need a tip jar!
Mad smoke is awesome. Great service and always helpful..thanks guys
Bought a bottle of juice. I have been using same same flavor and kind for a year. My husband and I both been using this bottle and realized after first day it seemed like it was minty like iced. So we stopped back in and my husband took it back in there. The girl dabbed it on her finger and said she did not taste it and called owner. He said could not do nothing without box. So he bought another bottle only to have the same issue. I cannot use mint at all. I filled my tank 2 times and now I have a lung infection. Been told they are selling fake products.
Ok so I’ve been meaning to post this for a couple days now but better late than never. So the other day I went in to buy a new tank and was going to have to split the payment between cash and card. We’ll me bring me I wasn’t thinking and tapped my card first and it took the money off but something happened and she had to void the transaction. Well the money didn’t go directly back onto my card so now I don’t have enough for the tank. Well she calls the manager to find out how to remedy the situation and the owner then says, how much is he short? And I believe it was $19.78 or something close. But anyway the owner then says not to worry about it that he would pay the remaining difference, give him the tank. And I was honestly surprised by that. I have only been there maybe 3 times in the past year. They didn’t know me at all, so for that to happen. It’s made me a regular. I’ll continue to use them every time.
CHEY was amazing from the time I stepped through the door through the time I left. I was looking for a carb cap for my dab rig I have at home, and I wasnt quite sure what exact size I needed. Chey was quickly able to solve my issue by suggesting a few different styles and ultimately, I decided on one that she suggested and she completed my sale with a wonderful attitude and smiled a lot. This woman deserves a Raise, lol. She definitely deserves the 5 Star review.
They are very friendly and helpful, and their location is very convenient. The only reason I rate it at 3 stars is that, when I find a juice that I like, they quit ordering it, when I mention that theyre out of what I want of course they say they will order it and have by the next week. Unfortunately it has happened 3 times now over the past 6 months, and they still havent got them in. I was told last time it was a supplier issue, but I have found them at another shop in town, freshly stocked.
Mad Smoke is the place to go for all your vaping needs. Great location, very clean, with a huge selection. Go see Chey (aka Sh-ay)! She’s super friendly and helpful! Thanks Chey…see ya next time!! 👍
Five Stars for Chey, she is by far the most welcoming, friendly, knowledgeable staff member this shop has, only like coming in when she is working!
Very friendly service every time I come into the store and I always get great product The Manger is very very respectful and very kind makes me want to come back more and more great product and everyone should come check them out its worth the money and your time and the manager on duty is very very helpful
Been sitting here for over 30 minutes I know what I want to purchase but shes trying to help the guy in front of me which is fine first come first serve but he doesnt know what he wants at all and I literally came in to purchase my stuff and leave not wait hours while some dude decides what he wants. Causing store to become severely cramped as others are still waiting with me 7/13/2022 10:30 am its 10:53 now
Mack is the shizzzzz ❤️ This place has a lot of great things to offer! Totally recommend stopping by if ya haven’t ☺️
This store carries the best delta 8 and cbd products! I recommend the Cannformis gummies, edibles and vapes, they work quickly and last a long time, and they taste great! They also have a nice variety of cbg, cbn and delta 8 tinctures. Mad smoke and vape has by far the biggest variety of cbd and delta 8 products in town! Ask for Chey and Alyssa they rock and know their stuff!!!
I am so mad to learn that the owners let Etta go! She was great knew exactly what she was talking about for your everyday use. I dont believe I will return.
Chey was very helpful in assisting me to find new flavors and brands to try. She was very knowledgeable about all kinds of different vapes. 5 out 5 for sure!
Amazing! A wide variety of hand pipes, as well as a plethora of Delta-8. I bought a Delta-8 disposable from there and its amazing. 10/10 recommend checking out. They dont just sell Delta-8 and pipes, they sell cigarettes, pipe tobacco, disposables, hoodies and candles.
Love this shop.. hantash and c. Always have what I need. Awesome selection and great prices! Very helpful staff!
Dabs on sale, 50% off today. Great prices on Delta 9 gummies.
I came in here earlier and the guys were very happy go lucky guys. Went in to check prices witch are great btw and sent me out the door with a d8 preroll sample. Y’all guys are 💯💯
Finally a decent vape store in Winchester. Secret City Vape is a hot dumpster fire compared to this place. Hard to find Salts and excellent flavor selection. Dont even waste your time anywhere else!
The girl working (didnt get her name ) was very friendly and helpful :) hope you guys make it to Bonnaroo next year !
Great place they have a wide range of e juice. Also alot of different kinds of products. This will be my main vape store. Besides having alot of different kinds e juice they also have great prices. Lowest I have seen.Also wanted to say that the person working was very helpful and recommended a e juice and its fantastic. I will definitely be back. Thanks so much.
Great customer service.
Very Cool place!! People are very Pleasant, very knowledgeable of products, will help you with any problem you have; or help you chose a vape that is perfect for each individual 😀Absolutely amazing store!!
Very friendly people next and they got anything you want and VERY CHEAP ON STUFF only vape store Ill go to now amazing costumer service
Will was very helpful in helping us pick out a disposable vape and rolling tray. Great shop with a good selection and service.
Great place, super helpful!!!!
I love them!!! Amazing people and amazing products. Would give more stars if I could!!!! 10/10 recommend
Alyssa and hantash are really great to me when I come in best vape shop around!!!! Cone in and see them!!!
Always great service
I get my vapes here all the time they have a great points program to get savings and awesome employees
The shop looks wonderful chey and huntash were very helpful. They help me understand the in and outs of this new world!!
Alyssa and Hantash hooked me up today! Great store and great people !
Glad these guys came to town! I get my juice and kratom at awesome prices! Good job guys
Highly recommend this shop! They are always bringing in new products!! The discounts are like no where else!
Greatest smoke shop ever!!!!
Alyssa and hantash were awesome and I love getting my juices here
Always friendly! Alyssa was very helpful. Best go to vape shop.
Overpriced and rude owner
Alyssa helped me and provided great customer service, highly recommend this place
I was buying new coils for my vape great place did not carry the coil for my nicotine vape carried the coils for my Delta 8 vape though
Best store in the universe. Alyssa is dope & Hantash is the man!
Alyssa and Hantash are awesome! I love shopping here.
Chey is the best ever!!!!
Very courteous and friendy and very clean and bright. Willing to help and explain. Great job yall
Awesome selection! Helpful staff! Would recommend!
Very Informing,great customer service,astonishing products,& polished place. Highly recommend 👌
Amazing!!! I love them! Would recommend to anyone best shop in town!!
Alyssa and Hantash are wonderful, they give wonderful service and they cute 🥰
Good shop friendly service alyssa was very helpful
Alyssa did a great job finding what I needed exactly !
Chey is the hardest worker we’ve seen. Love this shop!
Awesome place!! Chey is always very nice and helpful!!
Chey as always very friendly and helpful every time I come in
Alyssa and hantash were great!
The lady was very helpful and friendly!!!
Looks good. People are friendly and very nice.
This place awesome!! Best prices around!!!
Large selection of items. Staff was very knowledgeable and helpful.
Amazing dealing with Alyssa and Hantash
Amazing shop I will be back
Awesome place Alyssa is great
Best vape shop around 🤘🏻
Best smoke shop in town by far
Best place in town vape wise
Prices are very reasonable
Excellent service
The best-Alyssa
They have what ur looking for.
Very nice and informative
Alyssa was AMAAAAZING!!!!