I have been a regular at Elements Massage since my post-child delivery, and I’ve always had a positive experience. Today, I met Chris, who gave me an exceptional massage. I asked him to focus on my neck, legs, and back, and he did an outstanding job. I feel incredibly relaxed. I will definitely book my next appointment with him
My husband and I were able to book two same time massages on the day of. It was a great experience and I appreciated the availability! The masseuses were professional, courteous, listened well and we emerged relaxed and refreshed.
I have been going to Elements for past 3 months for monthly massage. Knowledgeable, attentive and welcoming staff. It has been a very relaxing experience.
I bought two coupons around Mathers day this year and gave one ticket to my mother in law. I didnt know how bad her massage went until recently. I had my massage recently and, honestly, it was THE WORST massage I had ever had.This massage place will do ANYTHING to get low rating reviews removed. They reported my honest first-hand reviews 5 times to Yelp because I called out their unprofessional services and bullying behavior.The excuse they use to remove my revIew? They said it doesnt seem to be a first-hand review. Funny! I paid for it, made the the appointment myself and I went to receive their terrible massage service is nothing but FIRST-HAND.The massage therapist was late ~10 minutes. Later I found out he went to get lunch, knowing he had my appointment. I saw a guy walked in with food contains and a skateboard. I later found out thats my massage therapist. While I waited, the business owner or maybe manager was just sitting in the waiting area with his laptop, saw me waiting and waiting but said nothing. He ignored me and so did the receptionist.When my 60-minute deep tissue massage finally began, the therapist had a strong breath of food in his mouth and he talked so much that it was so annoyingly un-relaxing. The massage room stunk, too, after he burped. YIKES!!!!He also did only 52 minutes instead of 60 minutes, and he repeatedly ignored my request to use some pressure because I asked for a deep tissue massage. He didnt listen, instead, he placed his hands on my back GENTLY, and let his hand stay STILL on back! So creepy and ignorant.I want the truth out - another compliment but also creepy and strange massage? NO. HELL NO.
Everything about this business is professional. The front desk staff are welcoming and kind and the massage therapists are great at what they do. Kathryn is by far one of the best massage therapists I’ve ever had the chance to work with. She’s personable and truly listens to what you need help with. If you can get on her schedule, she’s an absolute must!!!
Im a LMT ( licensed massage therapist)and arrived at work with severe mid scapula pain. Yes, i slept wrong. I saw Andre today and am thrilled tu be pain free.Andre is an extremely INTELLIGENT therapist. Understanding my job, understanding how truly very connected the whole body is, understanding the body s reaction and knowing when to lighten up or go firmer results a fantastic and healing massage.Andre has an accent and might be difficult to understand, go along with it, because he is a genuinely SKILLED therapist. More importantly, he CARES.
As a Professional Massage Therapist myself I have to say that Stacy exceeded my expectations by helping me feel so much better using a good amount of pressure on the areas that I needed worked on. Great first time experience. I left Very pleased. Thank you!
I just had the very best massage Ive ever had. The massage. Therapist name is Callie. She was so attentive to where I was sore and listen to my needs. It honestly was amazing. Definitely going back.
Technician very professional, take time to listen to whats happening, offers great educational points on continuous care and take their time to offer the best service. Highly recommend. Great atmosphere and courteous and professional staff. Very clean as well.
I feel amazing after my session with Susie. She is great! Definitely would recommend this place & Susie to all my friends and family. Prices are fair, staff is super friendly, and atmosphere is perfect! Will definitely go back!
Elements Massage in Ashburn deserves every bit of its 5-star rating! From the moment I stepped in, I was greeted warmly by their friendly staff. The ambiance was soothing, creating an immediate sense of relaxation. The massage therapists are true professionals, attentive to my needs and preferences, ensuring a personalized experience. The range of massage techniques offered is impressive, and each session left me feeling rejuvenated and refreshed. The cleanliness and attention to detail in maintaining a serene environment were commendable. I highly recommend Elements Massage in Ashburn to anyone seeking top-notch service and an exceptional massage experience.
Chrissee is an AMAZING massage therapist. I like very deep pressure, she is so strong and intuitive. I have a lot of pain from a car accident and surgery, very little helps but I get relief from her massages. Sometimes therapists who do deep/trigger type therapy don’t have great flow with their massage technique, I still feel like I’m getting a relaxing massage as well as pain relief. She’s got fantastic bedside manner, very professional and pleasant. She’s also very kind and I feel very comfortable with her. She’s the best.
Awesome place. The massage itself was amazing and quite a relaxing experience as well (my first time). Catherine did a great job, and even fixed an upper back muscle that Ive had issues with for several months! No issue with pressure and never felt uncomfortable the entire time. The atmosphere is friendly and nice, and the place is very clean. Would recommend for others for sure.
The staff is very friendly and welcoming! Everything was good but I booked for a full body massage but she never massaged the front of my legs - top or bottom, and no abdomen massage . She focused on my back more but I asked for a firm pressure and got like medium , didn’t follow up or asked if the pressure was good throughout the treatment, she gave good after care advice but was a bit disappointed that I didn’t get the massage on full body , and she massaged on top of the covers at the glutes area ?? Wasn’t as flowing massage as I expected it to be and not a lot of movements used .Overall 2.5 over 5. Still paid full price and gave a $20 tip
Excellent Massage Therapists and Wonderful StaffI’ve worked with ~5 different therapists, and they are all great. The quality is consistent, like Massage Envy, which I’ve also had membership with.Booking is seamless. The staff is great to work with and I haven’t had any issues for a year. Also the online booking is pretty convenient.Great all around and I highly recommend.
Good experience. Quiet, calm environment. Got in last minute due to some neck and shoulder problems I woke up with, so appreciate that they had an opening that morning. Therapist did a great job, I almost fell asleep so for me thats a sign they are doing their job well. Will be back!
Dee is amazing! Her confidence and knowledge are matched with kindness and encouragement. She takes the time to listen and, in my case, make adjustments that serve my individual needs. And I so appreciate how she demonstrates exercises that help me between visits. A true healer.
From the moment I walked in, I was greeted with calming support. I hadn’t had a massage in 20 years but Susie is so amazing that I came back a week later. She listened to my needs and concerns, checked with me about temp, pressure, etc throughout and just made this such an impactful experience. I’m so grateful!!
I have been a member for several years. I see Chrissee who is their Master Massage Therapist. She is amazing. Every massage is better than the last which seems impossible because every massage is the best massage ever.I also add cupping therapy to my monthly 90 minute sessions and I highly recommend cupping with Chrissee if you like deep tissue massages. It feels so incredible and it immediately releases the tightness in my back, shoulders and neck. Once I tried cupping therapy a few years ago, I have not turned back.Prior to seeing Chrissee, I would use a shoulder wrap heating pad nightly to help my shoulder and neck pain.Last year, she helped me through my first plantar fasciitis flare up that initially had me bed ridden for a couple of weeks before I was able to get in to see her.She has also recently helped my thumb/wrist pain to the point that I can do daily tasks again without pain. I am very excited that I can do planks in yoga again.Chrissee customizes each massage after an initial discussion on how I am feeling and where things are tight or sore.During the session, we talk for the first 30-45 minutes. She will also work in silence if you prefer.Not only does she help me with aches and pains during the session, she provides great feedback to help me between sessions. She has great nutrition and exercise advice when I ask her for her advice. I am so much stronger in my yoga sculpt classes thanks in part to Chrissees suggestions.She is very friendly and I love to chat with her during my sessions.The front desk area is decorated beautifully and feels cozy and like home.Everyone that works there is friendly and helpful.They do not sell products so there is no pressure to buy anything or add services to your session.I highly recommend Chrissee at Elements Massage in Ashburn. You have to book ahead for Chrissee unless she has a cancellation. Trust me, Chrissee is worth the wait!
I started my membership to Elements Massage several years ago after my sister gave me a massage there for my birthday. I’ve been hooked ever since! I like that I have a scheduled time for myself every month. Thank-you!!
This was my first massage at forty-something. I was very nervous and unsure.Immediately upon entering the office, I was made to feel welcome and had my many questions answered for me.My masseuse, Kelsey, took time to discuss my reasons for being there, areas that bothered me and what to expect.It felt wonderful. Very quickly, I felt comfortable and serene. I opted for a scent, eucalyptus, and the sachet on the headrest was perfect. Kelsey checked in with me regarding the level of pressure and comfort. She was gentle, yet strong in the problem areas and it was perfect.When I left, the knots in my shoulders and the strains on my back were relieved and I felt like a new person! It was amazing.Kelsey also gave me a couple small and super easy strengthening exercises that I could do throughout the work day to help my muscles.I am so very pleased with everything and cant wait to go back!
My first (not last) time going to Elements. I hadnt had a massage in a few years, because I hadnt been able to find a good place. I took a chance on Elements, and I wasnt disappointed. Everyone was nice, Bridget was an awesome provider. I felt comfortable, and when the massage was finished, I felt better. Lots better. I will be making a monthly trip to Elements. Thanks!
I have always had professional and extremely friendly staff to work with and my Massage Therapist is truly one of a kind! I couldnt be happier with the facility, the work ethic and always willing to adjust my appointment on an as needed basis, such as hot stones vs aroma therapy when one or the other is on sale even! Thank You, Elements Massage for always having my back!
The staff is friendly and Bridgett hit all my points of tightness and discomfort so that I left feeling looser and less sore. I also really like the personalized recommendation they give you on massage/treatments for future visits which is a great resource for someone like me who doesn’t know anything about that kind of bodily care. I’m looking forward to making my next appointment!
I love the work I get done there. Bridgett is fantastic and a lot of fun to talk to as well. I have chronic pain and she has been helping me find where its coming from, which has improved my quality of life immensely. Healing hands is an understatement.
Stella is an amazing massage therapist. She has a lot of physiological knowledge about joints, trigger points, etc, that she uses to make the massages even more rejuvenating and beneficial.The front staff is also very kind and cheery whenever I come in!Thank you!
Update: after reading the response from Elements, I still give one star. I talked to someone the day before my massage and they had my correct phone number. I never received a missed call, voicemail, or text. Again, take your chances with this business. Now I see they are not only poor communicators but also dishonest.Zero communication for a snow closure. I had an appointment scheduled when there was snow in the forecast. I called the day before to check on my appointment and was told I would be contacted if anything were to change due to the weather. I have been craving this massage since having my first baby and guess what, I show up to my appointment to locked doors. I am still in disbelief that I walked up to the door to only find an inclement weather posting and I didn’t hear a peep from elements to let me know. Good luck to you if you consider choosing them for a massage, you never know if it’s going to happen or not! Mine didn’t!
I had my first ever prenatal massage at 24 weeks with Kathryn and it was amazing! I didn’t really know what to expect being a first time mom and only having had one regular message before years ago, but it was wonderful! She was gentle yet firm and really focused on the areas I had complaints about. She also gave me suggestions for stretches to do at home. The atmosphere in the salon was also very nice; the lights were dimmed very low, everything was clean and smelled nice, and I felt very comfortable. I will definitely be back!
I really enjoy Catherine! She had really helped my back in the last 3 years. I had scoliosis at a young age and I have metal rods and screws in my back so I am sure I am not an ideal customer and she has been awesome! This place was wonderful during the pandemic and it is very clean and orderly.
Relaxing ambiance and great massage. Highly recommend Susie!
From The Staff (MTs) all the way to the regional manager. This is the BEST job I have ever had. The communication has been on POINT Brandon and Roxce are so great and I’m thankful for them!!
Dee was amazing! I went to get a massage today thinking I had terrible back pain; Dee quickly saw that it was in fact a different muscle (the Psoas muscle) that was tight and needed stretching. This muscle was causing my hip and back pain. I feel amazing after visiting Elements. For the first time in 4 months I’m not in chronic pain. Will definitely be back! A wonderful experience.
Bridgett is an awesome therapist! She is kind and skillful. She provided me 90 minutes of full body massage. I walked out with a big relief from neck and shoulder pain. As a result, I joined membership and definitely will be back to her in the near future.
I have found the staff to be professional and welcoming. When an unexpected staff illness impacted my appointment, they called in advance and offered an add on for my inconvenience.BEST THING TO HAPPEN TO ME. Bridgett was wonderful - really listened to what I expected - and now that add on is a standard for me I liked it so much.I had a subscription to another spa for several years - Elements is much better!Michele
After moving to the area from out of state, the Ashburn location was the closest elements to me - but was a little far to travel to try and keep up with a monthly session. Ive had several massages here - I prefer almost bone-breaking pressure and its been difficult finding someone who has a good mix of hitting all the right spots at the right pressures. My last massage with Rebecca was on par with the right balance of pressure and hitting all the right spots - post-session, I truly felt like the knots were worked out and tension was relieved.Recently, I decided to cancel my monthly membership due to my scheduling and the travel distance for me - initially there were a couple hiccups, one was a billing error/ overcharging on a previous session, and the other was with the policy on needing to cancel at least 30 days before the next auto-debit comes out. When I discovered the billing issue and brought it to their attention, management was very amiable and quick to fix the error. On the second point, they went out of their way to address my concerns and accommodate my circumstances without giving pushback.Like most, I am typically more motivated to review a bad experience because I want to warn others like me who read the thorough reviews hoping to avoid such places.. but in this case, I especially wanted to ensure I note my good experience as a way of rewarding a business who is invested in ensuring a mutually great experience. For people who complain about things, being respectful and cordial goes a long way to addressing concerns, even if there is an issue - I find that putting myself in the others shoes and first trying to understand both sides of the equation, goes a long way to ensuring a better outcome for everyone. This review is a direct result of such an interaction. To the management, props for making my experience one worth noting in a positive review!
Elements Massage has been nothing but phenomenal. Their staff is extremely knowledgeable and friendly, their business is clean and well managed, and setting up appointments is easy and care free. Their monthly subscription at a discounted rate is care free and easy to suspend or cancel as needed. No loops to jump through of you become a member!! Kathryn was amazing and explained stretches to best accommodate my needs.100% recommend !
The two front desk were very friendly and nice. Both communicated offers and promotions very well, definitely liked that I did not feel pressured to buy a membership or schedule another appointment. Beshoy was the masseuse I was scheduled with and he was great. Definitely paid attention to my needs and wants, had great advise after on how to improve certain areas. I will definitely be going back and would highly recommend this place to friends and family.
When I signed up for a monthly membership, I was told that the monthly credits never expired. This was extremely important to me because I knew I would find it difficult to schedule monthly appointments. Today I learned that this is NOT true. Their credits expire within 12 months. Therefore I lost dozens of credits without my knowledge.
A wonderful place to come for a massage! My wife is very happy with her masseuse, Matthew! He has really helped her with recurring pain and discomfort with her back, and is an excellent communicator, really listens to her needs. I personally have met with a couple different therapists, and have found each of them to be extraordinarily professional, and adept at their craft!We have been going here for a little over a year, and cannot recommend them enough!
I have tried to unsubscribe to this place countless times and they send me more and more unsolicited emails. I have never been there and dont even live in that state. When I ask them politely they are nasty back
I got the monthly membership and I got a massage from a few different therapists and they were all great but last week I went to Rudy and he was exceptional! I felt very relieved after! He is very educated and takes takes time to discuss all knots and concerns. I cant recommend him enough!
Courteous staff, very clean and inviting atmosphere and very professional and attentive technicians. Erika is a great technician and always listens before starting a session.
The staff at Elements Massage in Ashburn was amazing. I was immediately greeted by the reception staff and my therapist Lizzie provided an amazing prenatal massage. She really knew how to cater to my needs and aches and made suggestions for prior to my delivery. I look forward to going back for a second appointment. I highly recommend Elements Massage as a for a gift for anyone!
Absolutely LOVE elements! Everyone is so friendly, and the massages have been exceptional each time. Every therapist has been able to cater to my exact needs. The manager, Brandon, is super friendly, greets all regular clients by name.
I’m so happy you’re back! This is the first time I’ve been able to schedule a massage with Chrissee. She is amazing! Chrissee was able to work out all my painful spots with the perfect amount of pressure. I really appreciate her attention to detail, her techniques, and her personality. I also appreciate the various safety measures Elements has put into place. Your staff members are wonderful, too! So nice and professional. I always enjoy visiting Elements. Thanks so much!
I have been getting massages for years and todays massage therapy session was by far the best. I was greeted by very friendly staff members, in a clean and professional waiting room. My therapist was Amanda. She addressed all of my pain points by using cupping in a creative and useful way. She also used her skilled deep tissue skills to fix all of my other ailments. I will definitely be stopping by regularly.
Mia has just arrived on scene at Elements and she gave an absolutely outstanding massage, excellent breathing and circulation technique, the most incredible scalp message and her back and neck work was absolutely the best I have ever had at Elements in my nearly 2 years there. Mia brings great talent and skill to the Elements table and I highly recommend her for firm to deep pressure work!!!! You actually feel like you got a massage after working with Mia!
Awful place. Sticky floor and the massage was horrible. Had more pain the next day. Stay away go elsewhere.
All of the staff is great, and the checkin process is smooth - even during COVID!Ive been seeing Katherine for over a year and she is an amazing massage therapist!She starts each session by asking where I need focus, and finishes with recommendations on how to ease my tension between appointments. I highly recommend Elements of Ashburn to anyone looking for a massage!
Erika was fantastic! This was my first session with her and I plan to return. She was incredibly professional and accommodating to my requests. She explained everything that she was going to do and incorporated all my input. I left my appointment as I had hoped; relaxed and comfortable. Thank you Erika!
Felt relaxed and susie was good with her hands.but i wasnt sure the 1hr massage is only concentrated on back/ pain area mentioned.i thought it was full body massage for 1hr but only got back and arms
AMAZING THERAPISTS! Every therapist I have seen at Elements has exceeded my expectations for deep tissue massage. The therapists are not only amazing at what they do, but every staff member at Elements Ashburn seems to take much pride in providing the most relaxing experience possible. Very professional, very great atmosphere provided by the staff. I wouldnt go anywhere else in Ashburn and in fact I havent found anywhere better in Seattle (home away from home).
Awesome experience with massage and cupping add on. Erica is an awesome massage therapist. Thanks!
I followed John here as he is professional, friendly and an experienced therapist. I found Elements Massage to be clean and relaxing and the employees to be warm and welcoming. My first experience was a very positive one and I will return. I recommend this studio.
I was gifted a spa finder gift card for Christmas so that’s how I found this place. The website spafinder provided didn’t any reviews so I was a little nervous of what to expect. I’ve had a ton of massages so I have an understanding of what I like and what it’s supposed to feel like especially since my back and hamstrings are pretty tight due to my religious workout routine.When I first walked in the atmosphere was dark yet soothing. I was greeted by the young lady at the front. She was very kind and soft spoken. Adding to the atmosphere of relaxation. I was greeted by Rudy, I picked him due to his knowledge of sports massage and let me tell you, I’m glad I did. He was greatand clearly very knowledgeable in his profession. He did an initial assessment and got started. He was able to find every tender spot, knot and then some I didn’t even know I had. He even squeezed me in for another 30 minutes. Oh and he used hot Himalayan salt stones. Just pay the extra for the stones because omg.. they’re amazing. I wanted to smuggle them out with me. Lol. At the end he gave me a personalized professional guide and recommended additional things to add for my pre/post workout sessions. I think it’s pretty cool they also offer a membership. My birthday is coming up so I think I know what I’m asking for… anyway I would definitely recommend this place.
Susie was phenomenal! The 90 minute massage left me feeling like I was walking on a cloud for days. The ambiance, communication, safety protocols in place really let me enjoy the experience to the fullest!
Terrible customer service and masseuses.I initially booked a swedish massage and had to stop it in the middle of the session as movements are either too gentle or feel like breaking my bones with weird pressure points. As I walked out from the session, they apologized and offered a complimentary massage with another professional in the next 2 weeks. So I took an appointment and went for the complimentary massage again driving 30mins all the way, and the receptionist said they do not see my appointment on the calendar and she does not know whoever spoke with me on the phone. Also that she does not see an account on my name. But she said I can schedule again. Total waste of my time and never going back for that complimentary massage ! I do not recommend this place to any one who knows how a massage should be done.
Thank you Elements Massage. Amanda my therapist was amazing she incorporated various techniques and elements in my session and was all around a true professional. Thank you to the owner for standing by his policy of making the massage a pleasant experience especially if for some reason did not work out for the client the first time.I have nominated Elements Massage for Small Business Award for Loundon Chamber of Commerce. If you had a good experience go ahead and nominate this business for an award they truly deserve the recognition
I’m in a profession where I’m leaning over all day and need a message weekly! I’m currently a member and come once a month. This is a very professional, clean, and fun staffed establishment. These girls are very accommodating and listen to your needs. I enjoy 90 mins with hot stones with Chrissee! Front desk staff Kiana, Ayala, & Brooke make sure to help with booking my next months appointments with a smile on their face regardless of how many times I change my mind! They always give me compliments and make sure to keep me in the loop with the monthly giveaways/ offers/ coupons! I def recommend making Elements Message a monthly treat for yourself!
First time visit - My massage therapist was very inexperienced i felt rushed through. The atmosphere is great. I felt like just another customer waiting to be seen in line. Others listed a positive experience mine wasnt as great. Will keep looking till i found one that is a fit for me. This one did not quite hit my list.
I have been going to Kathryn since I moved to Ashburn and shes a wonderful masseuse and person and everyone in the office has been gracious as well.
Had a wonderful first time experience at Elements! Rudy was knowledgeable and fantastic. Came in with neck pain and left without it! Office staff is also very efficient and friendly.
My massage therapist was excellent- Sylvia. She was very informative and taught me someBeneficial stretches that I can do to help keep my muscles loose. I only did a 60 minute massage and enjoyed it completely- wish I had done 90 minutes!
One Star is the lowest rating available so I’ve no choice; otherwise I would rate it MINUS FIVE. Maybe they don’t welcome Asian clients and that’s why they give them the worst experience and the most horrible massage so that they don’t come back again. That’s what I got on my first massage here.I recommend this place to those who wish to WASTE their time and money.
I really enjoy the different therapists at Elements. I think the staff is very welcoming too. Sometimes I cant grab someone on the phone but if thats the case I keep trying because they are very helpful once I do. If I leave a message they usually respond the next business day.
Very unprofessional. My services were terminated by saying someone will reach out to me before charging my account again. But Noone reached out to me and charged me $129.00 without my acknowledgement. Anna was the person who blamed for not me for not providing the email address when they didnt tell me that email is the only way to communicate. Please go to this place only of you are okay to work with LIARS including the manager Anna and the owner himself.
Mia is a true rockstar...I absolutely love coming to her every month. She is warm, friendly and an exceptional masseuse. I normally love for a quiet session during my massages, but Mia is so engaging that I love talking to her. I would highly recommend her to anyone!
Hello, I attempted to come in for a spa appointment which I booked this online and received a phone call that I needed to provide a credit card number to hold my reservation. I called the studio and gave requested information and was assured my appt was now scheduled. When I arrived I was told I did not have an appointment and there was nothing they could do. I was told the manager would give me a call to rectify. Well, that never happened. Really, no phone call from the manager to try to smooth things over. I will not be coming back or recommending this facility.On a side note I witnessed the following..someone saw the sign for walk in massage...However, they had no one available to massage this person. Was told they could accommodate at 3 pm or 8 pm. Really? Why advertise walk in if you dont have massage therapists available.
Today I had my first massage at this location, last few days I was having some pain in neck and lower back due to heavy lifting. She did great job with my neck and back massage. I am feeling much better after massage.. sorry I am pretty bad with names 😞 I am booking my next massage soon, and will ask her name to add in reviews 👍
My first time getting a massage and it was a great experience. I had Kelly and she did a great job. The room was very relaxing and she made sure I was comfortable the whole time. Definitely would recommend.
The atmosphere was very relaxing! I did not feel pressured into a membership and it felt like my masseuse cared more about me, instead of my money. The massage was great for my chronic pain- it was like scratching an itch that has been bothering you for years. Will come back!
Elements is the place to go for a wonderful message and some personal down time. Ive been seeing Joanna for about 8 months and she treats all the areas that I need treated. I get the 90 minute message once a month which is truly the best way to go. I highly recommend Elements to everyone.
Didn’t get my massage for full 60min. Only got 50min and the therapist woke me up saying my time was finished and never got hands and extremities massages despite mentioning them on intake form. Therapist didn’t reduce the pressure despite me complaining twice and hands were rough so I wont suggest getting massage from Male therapist at this place.
A totally professional place. Top notch, blue chip practitioners. This an athletes dream—- of you are an operator/ Crossfit junkie this place will square you away. I would highly recommend Tricia. She’s professional, courteous & really well trained.
I had a pain in my neck that eventually moved to my upper back for approximately 6 months. I saw a chiropractor, which helped, but the pain was still there. I saw Wesley for an hour of deep tissue almost two weeks ago and I have not had any pain in my neck or upper back since the appointment. Im truly amazed. Ive been telling everyone. Now when I go back, it will be for relaxation.
I have had two sessions with John and both were GREAT! He listened to and addressed my problem areas! My lower back felt tight and very restricted. I got the deep tissue and the next day I was able to drive to Harpers Ferry, walk around and sightsee the whole day without my usual lower back tension. Highly Recommend!
Extremely satisfied with the Deep tissue massage at Elements by Susie. I reserved my appointment on the same day online, which was super convenient.
I have been a membership client of Elements for close to 2 years now. The atmosphere is calming and relaxing. The staff and therapists are professional, listen to my needs and do everything they can to accommodate any requests.
We have been very pleased with Elements. The facility is ultra-clean and the therapists are both extremely knowledgeable and do an outstanding job. Looking forward to my next appointment.
I have had many massages over the years and all over the globe. This place - believe it or not - ranks among the best. The only reason I will not mention the therapist’s name is that I don’t want to share her. If you are looking for a place to work your muscles to the point of melting into a state of melted butter - this is it.
Five Stars is the only rating possible. If you live in Ashburn this is the place to go. Everyone is friendly and professional. Do yourself a favor, book an appointment and arrive with a smile. You will love it.
After reading some reviews decided to give it a try but very dissapointed. The therapist wasnt very happy and hardly hold any conversation. The session suppose to be for an hour but was 40 m. I wasnt very happy when at the end of the session he really through a cloth on my face to cover my eyes which smelled really bad. Waste my money waste my time.. 2 starts only for the location
The therapists here are amazing. Very knowledgeable in what they do. My last therapist gave me a few stretches to help loosen up some spots that I didnt realize that were really tight.
Absolutely AMAZING! The massage therapists are professional, pleasant, not to mention incredibly understanding and amazing. They have helped me to preform my best and be healthier.
My therapist Susie relieved my back spasms with skillful massage only; didn’t need injections or meds. So grateful to have this in my own Ashburn neighborhood.
The services are always most excellent, the subscription payment method is a good deal. Ive been to a handful of different massage places, and this place might not be unique in ambiance, but its an exceptionally good value for an excellent massage.
I got the deep tissue massage by Johanna. She knew exactly how my body was feeling and worked on my problem areas. She made me almost Cry a few times, but she got my problem areas with her deep tissue massage. 5 stars!
I love the flexibility and convenience that Elements Massage provides. I am able to make appointments on short notice and can share my massages with friends and family. Elements Massage beats the other guys hands down!
The massage therapists are all very friendly and know what is needed to create a healthy mind and body.
I travel a lot and have visited Elements franchises in many states. Ashburn Elements is the best run Elements with the highest caliber therapists of any locations that I have visited.
The massage was just what I needed. It got rid of some of my many knots and was relaxing. My masseuse was very friendly and was fine with talking during the massage, which is something that helps me relax.
Wonderful place to go! Clean, calm spa with friendly customer service and massage therapists who really listen to your needs. Definitely recommend Elements for anyone needing/wanting a massage.
Perfect experience from the front desk to the massage table! I will definitely be back and with husband in tow. Thanks for a memorable experience, Cate!
Rebecca is awesome...I almost dont want to post her name because I want to be able to get appointments! 😅 love this place...have even given my minutes to others so they can experience the goodness!
Just had a 90 minute massage done by Shawn. Thank you! My back was in so much pain but now I’m feeling so much better. I will definitely will be coming back. 🙂
Great, compassionate, knowledgeable therapists. Good location. Friendly staff. Clean inviting atmosphere. Offers Himalayan salt hot stones and CBD oil massages.
Customer service is horrible. The receptionist misinformed me on signing up for multiple sessions. I inquired with the owner, Jim, after I was charged for several sessions and asked for a refund. He only decided to give me a refund for 1/2 of what I paid for. I had only gone there once and had moved out of the state soon thereafter. Horrible company.
All the staff were very friendly. I highly recommend Patrick who gives a great deep tissue massage and resource suggestions for my sore hips.
Jimmy does a great job and is extremely interested in customising the customer message to address the individual clients specific needs. he is considerate and knowledgeble about his craft, always willing to learn and improve
Matthew was awesome. I felt like a new person after my massage. I can’t wait to schedule another appointment.
Friendly and professional staff. Masseuses asked relevant questions about health and massage preferences. Very relaxing atmosphere and great value for the price.
Great experience -- the massage was customized (I hate when you feel like youre getting a routine) and it was very effective. Everyone in the office was very friendly and helpful.
Wonderful atmosphere and professional service - had a great relaxing massage with Stella! Highly recommended 👌
Always a wonderful and relaxing experience. Ive tried several different massage therapists here, and all have been excellent !
Kathryn is amazing! She has been helping me for several years manage my pain!
Ive been going to Elements Massage once a month for over a year now and have had good experiences with nearly every therapist.
Chrissee truly understands how to massage someone with a back injury. She targets the scar tissue and breaks it up, leaving me relaxed and with significant pain reduction.
Love it here. I’ve been a member for a year now. Can’t go wrong with their massages.
I love my monthly massage with Natasha! She is very professional, listens to my problem areas and makes adjustments perfectly.
I was impressed with the therapists techniques. She took the time to listen to my needs and recommended stretches to use in between sessions.
Amanda always does an amazing job but she really worked out my tennis elbow issues here recently.
I just had a deep tissue massage with Tayler. It was amazing! She really knows what she’s doing with your neck and your lower back.
Tamika was thoughtful and caring. Her techniques really helped my pain and I can’t wait to see her again.
Dont buy their monthly program. When you quit they make you pay for appointments that were already paid for. Big hassle no one works with you they just keep charging your credit card
Great massage from Elements. Matt was terrific. Asked a questions about his work to ensure it was what I wanted. Highly recommneded
Rebecca is amazing. I walked in with a tension migraine that I had been fighting for three days. I walked out and it was gone.
Chrissy is a fantastic massage therapist! Front desk staff are friendly and welcoming.
Had a great massage! Nessa was awesome and I look forward to coming back!
I love coming to Elements. The entire staff is so friendly and the therapists are awesome!
Awesome therapists that have more experience than other places I have been. Friendly staff
Gia is the BEST. Office staff is friendly and efficient. Cant wait for my next appt.!!!
I had a gift card which had money on it. I called the customer care and confirmed, but the facility said there wasn’t any money on it.
Matthew is an excellent massage therapist and the front staff is very friendly. Thanks!
Great place to get a massage. Experienced therapists, reasonable prices, easy to schedule.
My body was broken from a mix of CrossFit, backpacking, and surfing. They helped put me back together!
Always a lovely experience
I got a monthly membership and haven’t regretted it. Great place to get a massage.
Excellent service.
Always a great experience, My last massage, with Rebecca, was excellent!
Great, professional, clean, peaceful. Amazing therapists.
The therapist helped me understand the connections in the body, how pain in one area can affect other areas.
Chrisse does a fantastic job. Always a great massage.
Bridget is amazing! You won’t be disappointed!
Excellent staff. Erika is very special.
This place is so relaxing and accommodating. I go 1-2 times a month. Very satisfying.
Wonderful place! Very informative and exceptional first time experience!! Will definitely return!! 🤗
Owner is lacking in customer service. Needs to learn how to be patient with his clientele. Would never recommend any place with this type of poor customer service.
Polite front desk staff. Quiet environment. Competent therapists.
I wouldnt have been there if not for my daughter, it was wonderful.
Friendly and accommodating staff, professional, communicative, knowledgeable therapist, and great atmosphere. Thanks!
Have had multiple message there and it is always easy to deal with the staff.
Front desk is friendly. Ashia is a great therapist.
I love my therapist Ericka!!
They know what they are doing and they are good at the deep tissue massage that i took
Best massage I have ever had. Thanks Laura!
Professional. Personable. Great technique. Easy program (monthly) and love it!
Great place! Experienced professionals and great front end staff.
Taylor is great for deep tissue, highly recommend.
Great customer service and reasonable cost with the member savings
Sylvia is great and really listens to your needs.
I had a good massage. I will be returning.
Best massage I’ve ever had!
Every experience has been relaxing and welcoming.
Everyone is amazing!
Always an excellent experience👍
Always tip notch!
Provided a 100 out of 10 rating!!!
Love my massage
Highly recommend Jackson!
Great staff and great experience.
Kelly is the best!