My cousin and I was there August 16th, 2024. We loved it and they were the best. It was our first experience and they were so sweet. Thank you for your service and hospitality. Coming soon husband and wife next
For the price, this place is excellent!Pros: clean, comfortable, great massage, professional, great priceCons: can hear noise very easily, my massage therapist left the sliding door to the room open while getting warm towels and hot stones.Will be back!
Lovely 1 hour massage! The gentleman who took care of me used a lot of pressure but checked in multiple times to make sure it was okay, and it was fantastic! Everyone was smiley and polite, one woman brought a cup of tea to each person sitting and waiting. They will leave intermittently for hot towels during the massage but I didnt mind the little moments alone to just breathe and relax. The rooms smell nice and are the perfect warmth. Definitely recommend for the price, $39 or less for a 60 minute massage plus the $10 tip is definitely fair for the quality and convenience. Ill definitely be going back (:
We have an Airbnb business nestled in the village and one of our guests wandered into town and came upon this establishment. Her expressions and explanation of what she experienced was exactly was the last 2 negative reviews started. No comprehension of the English language, hurt while being massaged, lights on, talking the whole time, left alone for long periods of time and then am alarm in her ear when the time was up...After all this and not speaking English, she was tipped $8 but suddenly insisted on $10! Wow. I know English to ask for a bigger tip but nothing else. Very shady business practices in our little town. How sad and unfortunate.Avoid this place at all costs.
I took my daughter for her birthday and it was terrific. We did a full body massage and foot massage. It was amazing and we are super happy. Place was clean and Staff was very kind. It’s a good idea to use Google Translate to communicate better. We are very pleased with the service!
I bought myself a 60 minutes Full-Body Massage for my birthday, and it was terrific! Lulu was attentive and applied very comfortable pressures. She asked me if the pressure was ok frequently to ensure that I was fine with the pressures throughout the one hour massage. The warm towels and warm oil were very relaxing. The music was soft and soothing. I absolutely would recommend Go Relax Day Spa! I plan to treat myself with a massage more often at Go Relax Day Spa!!! Thank You Lulu for making my spa experience so special for my birthday!
I went with my best friend and we had purchased the massages on Groupon or whatever she used. Well there was some confusion and it took 20 minutes of Google translate to figure it out cause they dont speak english. Which is fine untill there is a problem. We bought 2 separate massages and were put into a 2 bed room which we tried explaining separate and they didnt understand so 2 beds it was. Massage was less than stellar. Im actually bruised the next day and I dont bruise easily. Wasnt a good feeling. She also tore the skin on my little toe during the foot massage and let me tell you it hurts. They are have lower prices because the REQUIRE a $10 tip per hour. Which Id tip anyway but required tips should just be included in the price. They talked most of the massage and kept going in and out while we had just towels on us. 10/10 would recommend you go somewhere else. Sorry for the gross toe pic but Im mad!
I got my 2 massage with Nancy and it amazing. I feel great about the amount of pressure she used in the areas most needed.. thank Nancy
Poorly run business, with lackluster customer service. They offer a special discount rate if you leave a 5-star review, hence the numerous high ratings.
Toni and Kathy are excellent...Very nice and hospitableThey provide you with water and snacja.The spa is clean and music is very relaxing and soothing .
Gift for my boys for their birthday they loved it. groupon has good coupons.want had one myself LOVE it.
I took my nephew for our Christmas massages. Imagine my surprise and unhappiness when they spent the entire hour in a prone position! They left the room a few times to get towels..Spoke with therapist using Google translate then the manager. Was told most people only want the massage prone. Told them as an LMT myself that needs to be discussed before the massage. Also..give the client a hot towel.at the end; dont interrupt the massage. If you get a 1 hour massage- talk to therapist first about your needs!!!
My biggest issue is that the two ladies tried to bully me into tipping 40% of the cost of the massage. I was already tipping 20% and was told that was too little. It made me not want to tip at all. Before that I had been thinking I would come back regularly. The massage was amazing. Definitely deep tissue. The place seems clean. There is a little bit of language barrier, but Google translate works. I dont like being bullied, so I wont be going back.
I had an incredible 60 minute massage with Cathy. She was wonderful and my muscles felt rejuvenated! The location is clean and very friendly service. They also offer scalp massages-I will definitely be back!Their prices are very affordable Go Relax now ;)
Do not go here! To start off i made an appointment at 3pm, when i went inside they told me i had to wait until 4:30 to receive my massage because they had someone else in the room. so when i came back at 4:30 they still made me wait. The lady at the desk told me i had to pay first before i went in which is RIDICULOUS! The inside of the place smelled terrible like dirty mop water. the massage wasn’t great either. they left the door open and the lights on while i received my massage and the lady at the desk was loud so i couldn’t even enjoy my time. And to top all of this off she tried to force me to give them a huge tip even after i told them how disappointed i felt after this whole experience. Don’t waste your time here!
Ive never been to a massage place before and this one put a bad taste in my mouth. After a year of battling cancer and finally in remission I decided to pamper myself with a massage. First of all, only 1 lady speaks English out of the 3 ladies that work there or at least the ones that were working there when I went, so its hard to communicate with them. The massage was super painful. The lady was digging her elbows into my muscles. As the hours have passed from my massage which was at noon, my body hurts especially my back and even worse I have scratches and an ugly bruise. Like what the heck! I will contact this place tomorrowand let them know. I absolutely DO NOT recommend this place!!
Mary did a wonderful 60 minute foot massage. The biggest gripe I have is that they use their phones translator to communicate. So its no wonder that she took me to the body massage room and left me there with no instruction and closed the door. No wonder she was surprised when she knocked on the door and saw me fully dressed. I motioned to my feet and thats when the translator came to be. The thing is that she redeemed my Groupon which clearly stated it was for a for massage.
Great service, great prices. Never disappointed.
The massage was amazing. Yes, there is a language barrier but they use a translator on their phone. I got a 60 min foot massage and it was phenomenal! They used the right pressure. I will be going back.
Clean establishment. Friendly and considerate staff. I always leave feeling pampered and relaxed.
Excellent service great massage mary was great
Have been here more than a few times. Always have a great experience. Staff is friendly and accommodating. Latest massage was with Cathy, she has a great touch, will definitely be back!
Good spa and services provided. Very relaxing deep tissue massage experience which helped to reduce pain in lower back and body. I also recommend for foot massage with them too. Thank you for your gentle service Go Relax spa. Recommend to everyone.
I just got home from a massage with Nana. She checked with me throughout the whole treatment to make sure I was OK and that the pressure was good. I feel like a million bucks. It was a great massage. If youre looking for the fancy spa ambiance, this may not be the place for you. But if you want a really therapeutic massage this fits the bill.
My boyfriend and I visited this establishment as an anniversary treat. We decided to try this place because it’s local. We did make an appointment ahead of time, we got there 10mins before our scheduled time and yet had to wait 30mins before being seen. I didn’t mind because I can understand maybe it was a busy time slot. There is a language barrier, so they had to call someone who speaks English to speak with us. The area itself is clean and colorful. The couples room was very simple. This place is on a busy road so don’t mind the outside noise, but during the massage the two masseuses spoke and laughed the entire time. This was annoying because we really just wanted to relax and have some sense of calmness during our couples massage. The massage itself was not the greatest, I had to tell her to stop a few times because she was hurting me and I felt like my back was getting rug burn from her hands. My boyfriend is very muscular so his masseuse unfortunately had a hard time. After the massage we went downstairs to pay and when we have them each a tip, they did not appear to be pleased. I found that rude and I also found their sign of demanding a minimum of $10 tip per 60 hour massages to be unprofessional. Regardless of the sign we were still tipping for the job done but tips are earned, making people feel good and providing great service is what gets an employee more tips. Staff should smile and show gratification no matter what they receive.
The best massage in Chester!! highly recommend to check it out if you haven’t yet!!Wonderful place
We went there for the first time. First, we had to wait 20 minutes. We were then brought into our separate rooms. I asked her to apply light pressure and she acknowledged but then proceeded with firm pressure. Overall, it hurt REALLY BAD. I kept requesting lighter pressure and she complied for a second and it was back to the painful part. Honestly, I couldn’t wait for it to be over. She left the room a time or two as well and kept talking in her native language loudly to the other masseur in the next room. I felt like I’d been through a war and was very sore afterward.Long story short, if you like a lot of pressure this is for you. Me, not so much. My husband had the same experience. We will not be going back.
Just did foot reflexology. Awesome! Amy did my massage. Great job! Will definitely be back again. I have a bad back and numbness down my right leg. After massage less pain.
This lady removed all discomfort from my body, and aligned ALL my chakras in one visit. 🤣🤣🤣🤣 My head, neck, and back has never been the same since I suffered from two car accidents, one in 2013, and the other one in 2017. I need to go to the chiropractor weekly, acupuncturist when the chiropractors adjustments arent enough, and urgent care when all of the above doesnt work. I cannot emphasize enough how good this massage was. If you suffer from migraines, and/or pain in your neck, this is where you need to go. I got the deep tissue massage, and oh boy!....I felt it in my soul but I would go back. Highly recommended. 💯💯💯💯👍👍👍
I had amazing experience she work my knots and took them all out and yes it did hurt, but it worked. I was sore the next day which is to be expected. Definitely would be going back. Also i wanted to point out threw the whole experience she was constantly checking to see if the pressure was ok, i like deep tissue, buts it’s not for everyone.
I had a massage at this place a few weeks ago but I didnt like the experience at all. People here are good but the massage experience was utterly the worst. There was an old couple who did the massage for me, the massage left me with bruises and pain in the back. I ended up getting another massage elsewhere.on top of that, they demand you to tip at least $10 for the masseuse.All in all, a very bad experience.
The best massage I have ever had. Lolo is amazing. She pays attention to the muscles that need a little extra work, while still taking care of the rest of your body. Thank you!!!!!
I happened to find this spa while passing through. I’m glad I stopped. I’ll be back. I recommend any come in. They have many packages. Lulu was my masseuse. I feel great!!!
Pretty good massage great price my wife loves it here, it was my first time we both went together again she loved it I thought it was great for being up here the other ones they have in the mall arent great definitely would definitely recommend though it helps when Im beat up from the gym.
Massage was good but very noisy place. The woman kept yelling from room to front desk in foreign language. At one point leaving door open to go outside. Very uncomfortable will not go back
Always get a great massage, highly recommend. Been going for years.
Fantastic massage at a great price. My masseuse found and worked out all my knots. Clean place, took me right away. Will definitely go again.
They are very prompt. I had Lolo. She was very good. She was always checking to see if it was rough. She wanted me to enjoy my full body massage.
This was our first time here... We Love this place... it was clean and the massage was great... I would definitely return... only problem is they dont speak English.
I purchased about 5 Groupons for services at this establishment. Note: clients who use their services via Groupon are treated as second rate citizens. If you are using a Groupon, you can only come in for services when they feel like servicing you. I was told they like to keep the day open for cash customers.Of the 5 Groupon vouchers I purchased for 60 minute full body massages, I used only 4 over the past 3-4 months. Of those 4 massages, two of them were ended prematurely after about 35 minutes of service while the others were close to 50 minutes of service.At the conclusion of services, the staff are adamant about reminding you to give gratuity even when they do not provide service for the full time allotted. When trying to communicate this grievance, I was met with a language barrier, as they state, No speak English while pointing at gratuity sign.
I purchased a groupon for myself and my fiance for Christmas for massages and a foot massage And I tried to make the appointment for Valentines Day a few days ago and they told me to call back the day before and I just called this morning to make the appointment for tomorrow and they told me theyre booked very bad business... That was my plan for Valentines Day and they ruined it. How can you run a business and not take appointments ahead of time??? If I could give a 0 star rating I would...
Massage was just okay. The person giving the massage didnt speak much English. Very pushy when it comes to giving tips and tipping more than the amount you want to give. Not coming back here even with a Groupon.
Massage was good. They dont speak English at all and treated us very poorly, also tipped them 15% but they got upset and said we needed to tip 35% ahhah. No thank you.
Purchased a Groupon for this location. When trying to make a reservation I was told that they don’t accept Groupons on the weekend (which was not stated in the terms of service/purchase). When I questioned that policy I was told “we don’t make money off of Groupons so we only honor them on weekdays”. That’s not a good way to earn a new customer. There are many other massage places in the area. Don’t bother with these people!
It was clean, prices are good, and nice organized staff. I got a massage and it was medium not to soft or hard. My neck feels so much better.
I finally treated myself to a massage at go, relax day spa… It was a fantastic experience, I will definitely return for more pampering… Thank you, Lolo
Beautiful experience! Already booked my next massage, friendly and peaceful. Derecommended
The place is clean, people are nice but the massage left me bruised and in pain. I have had swedish massages before and i have never felt like this. I guess you get what you pay for.
Thank you for celebrating mothers day with my mom she was absolutely surprised when receiving a call for you and family. And she love all her surprises today and thank ago for your help
A wonderful experience. Professional service and very conscientious of their massage techniques. Looking forward to the next appointment.
I have been going to many different massages in the last couple of years, but the service and quality at this place, is something special, Thank you! and I will see you again soon.
Had a back massage and foot massage both were super. Friendly staff.
My tired old back and my sore legs have not felt this good for quite some time. They are very professional ladies and did a fine job untying all of my knots.
Got a full body massage with Lolo. It was amazing & she did a great job. Will definitely be returning!
So good. I thought it was a cheap place till she started working magic on my back. Id go back.
Absolutely incredible experience. Amazing full body massage. I will definitely come back.
Maly was great! Price is good! Service is always wonderful each and every time!
Great place to get a massage done!
I went to Lou Lou she was great no feather hands there . Attentive alawys asking if it’s to hard or softer runs . Will definitely come back
They give a great massage. Best one I’ve ever had. Looking forward to going back.
The women were super polite as soon as I walked in. The massage was very nice and enjoyable. I will be back.
Love it! Immediately booked next service. Anna was wonderful. I was so relaxed when I got out. Now back to reality.
Thank you for goos service Lulu ❤️
Had the 60 minute foot reflexology treatment. It was nice and relaxing, just the right amount of time. Will definitely come back for more!
I had a bad experience, they were to rough that Im in pain. If you like pain this place is for you but not me. I would not go back 😡
Ive heard very good things about this place. I only purchased a gift card so far.
Had a very good massage...clean ....tried different massage people a few times and was always very good. Foot massage very relaxing too..
Good for massage. Not always same person so its always different and so is quality. Some great some so so.
Really a great massage experience. The style reminds me of how the massages are back in the city.
I highly recommend Go Relax Day Spa. The ambience and professionalism of their staff is awesome. You will leave refreshed and very comfortable. A great spa!
So glad I found this place, great massage and was affordable. I will definitely be back!
I loved it . I received a great massage. I definitely will be going back.
Never been to a place where they tell you how much they want for a Tip. Very unprofessional
Very good experience. Anna is very good. I have been there several times and they it’s always a good experience. I would recommend!
Best $35 I’ve ever spent leg and foot massage awesome
Great time! Very Relaxing and great prices! Can’t wait to come back 🙏🏽🫶🏽
AMAZING! Great experience. Facial was great and so was the message. Nice people too
Massage was great, however dont get the reflexology, basically just rub your feet.
Had a very relaxing time here, was not rushed at all
Enjoy my massage every time I go, Nana does a great job
Today was my second time here. The best foot message’s I have ever had.
Ami did a wonderful job. Will definitely come again.
Amy was amazing. Highly recommended. Great massage.
Super polite staff, helped with my back pain. Will definitely be coming back ❤️
So got a massage and i felt like i lost a fight totally bruised so much pain this one is a hard pass i promise you
Kevin was wonderful. The place was perfect for relax and massage.
Excellent job with the massages 💆♂️
Excellent service, attentive staff.
Wonderful people did a fantastic job worked out all my pain
I’m very happy with their service it’s nice clean and very affordable
Just had a deep tissue massage, left feeling amazing.
Lovely place and people. Very relaxing massage.
The staff is wonderful and the services are always great as well.
Just visited and found nice friendly staff. will go back again soon
Good Massage for a good price. Thank you ☺️
Great people! Nice place!
Nothing special. The massage was still relaxing
Kevin worked out all the knots. Ill be back soon!
Very friendly, great location, good atmosphere!
Highly recommend! Quiet, serenity and clean.
The staff is nice and the price and is even nicer
Strong hands right spots. Clean and professional
Wonderful, relaxing and will surely go back.
Old adage u get what you pay for...awful place
Amazing foot massage!!
They didnt do a good job....
Very good clean and very good service 👍
Yups,, not the best place for relaxation,,,
Wonderful relaxing massage
Not relaxing at all :(
Amazing value
Great experience
Awesome massage.
Excellent.
The best place to relax and have a good, very professional personal massage