HONG MASSAGE & REFLEXOLOGY

7117 Turfway Rd, Florence, KY 41042, United States
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HONG MASSAGE & REFLEXOLOGY
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bo
Review №1

Due to neck/back issues Ive had for quite some time, Hong renders some of the best techniques Ive encountered by far! Very nice staff, effective treatments that produce great comfort and relief to say the least. Without hesitation I recommend Hong Massage and Reflexology service. I enjoy the deep applications that loosen up tense/tight muscles. Do yourself a favor and try them. Hope youll come out feeling as good as me.

Pe
Review №2

If you want a relaxing massage, do NOT go to HONG massage. The massage was very fast, aggressive, and very painful. I kept saying “that hurts” and she would just dig deeper. She didn’t understand english at all. This was my first time going and they put me in a room and slammed the door without telling me what to do. There weren’t any sheets- only a small towel that wouldn’t cover a small child. The place had a horrible odor. The towels they used to wipe the oil off felt like sand paper. My skin is still burning from the sand paper towels and I feel like I got beat up. No wonder they make you pay before the massage. The cherry on top is that there was no privacy. The lady would walk in and out of the room and leave the door wide open. I should have walked out. Horrible experience- I will never be back to this place again.

J
Review №3

Keep your receipts! I called to set up a massage at this location and they referred me to their sister location on US 42 in Florence KY call Asian massage and reflexology. Please keep your receipt and check the tip. I left a decent tip and then found that they added more to it when they totaled it out. It was like $4 extra added so it’s not the money, it’s a trust thing.I will never go to either location in the future because of this.

Es
Review №4

I have been here for two years but today I have to say how I feel, very comfortable massage and relaxing environment, I got the soreness I wanted solved, I recommend this place!

Ru
Review №5

Paid before the massage and left a 10% tip on the tip line. I did find it a little unusual to be paying beforehand. The lady told me my tip was too small! And to at least give 20% like I would a restaurant, as she stood there waiting for me to adjust it. Mind you, its an $88 massage already. Unbelievable. I would have left then, but I drove and already paid and did not want further confrontation. I exclaimed that I was not comfortable and that I would maybe leave a cash tip after the massage took place. The lady said its OK, mentioning that Im new there...If you are going to demand tips like that, why not just raise your prices instead? Im a tipper, but do they really expect every person will tip? You are paying for the agreed service and should feel no further obligation. Tips are usually left afterward anyway.I dont appreciate getting pressured or guilted when paying for an expensive massage. The place left a bad taste in my mouth - and the smell there isnt so great either.The following day I did have some pimple breakouts in a few areas where the massage took place. I dont know if it was the oil or dirty towel. I wont be back. Perhaps its a one off situation or one person who behaves like this, but other places earn bigger tips for exceptional service and care.

li
Review №6

6/8/23 Went with my husband for a couple massage it was only two ladies working so every time a customer walks in one of them will stop doing the massage to greet the customer. I paid for a 45 minute massage. We only receive 39 minutes keep in mind the young lady kept getting up to answer the door so that took away from a lot of our massage time on top of them stopping 6 mins early once the massage was completed We were cashing out and they begin to beg for a tip in my opinion so unprofessional. During the entire time you heard them whispering to one another, we were in the front room so every time you hear the door open we hear loud bells I did not enjoy this was supposed to be relaxing we were in the front room so every time you hear the door open we hear bells I did not enjoy this experience I would not recommend don’t waste your money

Me
Review №7

I think they might have forgotten our appointment. We called in a week ahead and when we got there, it seemed like they thought we were just walk ins. It was a dual massage for me and my friend, they started on me first and about 20 minutes later someone came in to start on my friend- despite us making the appointment.They left a few times mid massage to greet other patrons which did cut a little into our 60 minutes but wasnt the biggest deal.At the end, they started asking about a tip. I handed over some cash and while she didnt confront me about the amount, it was clear that she was expecting more. Looking at the bills then at me, saying something along the lines of this is for both? It was pretty uncomfortable.Not necessarily a bad experience but next time, were going to go elsewhere.

Ji
Review №8

I travel extensively for work and this place is the best.What sets them apart is that they will upon request, walk on your back. For me this is the only way to truly work out all the knots. Probably not for everyone but great for me .

At
Review №9

I called and booked same day morning massage. The lady that gave me my massage left the room.to.check on others coming in the place and to answer phones. She stopped working on me several.and i mean several times to text her people on her personal ohone. My 90 min massage was very rushed as after about 65 minutes said she had another massage to do and apparently overbooked. Still wanted to.charge me for 90 min that was in all actuality 35 min with playing on her phone and leaving the room several times then said please tip me 20% on card. DID NOT HAPPEN. I DEMANDED MY MONEY BACK. Didnt get it. Beware of this place paying before services. They are horrible. Oh and ugly too..

Da
Review №10

Had a good experience with my and my wife. But I will say tipping culture is out of control. I wanted to leave only like 20 percent tip, but I felt pressure to leave closer to a 40 percent tip so we ended up giving them $20 bucks each. So I felt a little robbed.

Sh
Review №11

The best massage Ive ever had hands down. Ill definitely be going more often

El
Review №12

I have gone to Asian Massage & reflexology a couple times, and they didnt have availability when I called so sent me to this location. I know Im not going for a luxury spa experience, but thats not what Im looking for. Im looking for a massage to help my body feel better and relax at a price that I can afford. Both of these locations hit that mark. I always leave SOOOO relaxed. Today I walked in with a headache and I left with that completely gone and my lower back which had started to twinge no longer in pain. I would 100% recommend these massage places if youre looking for an excellent massage on a budget or immediately or both. Theyre always able to get me in for a massage on very short notice.

Ke
Review №13

Wonderful couples massage...they really get in there and get the knots out. We were sore the next day...but by the 2nd - amazing!By far one of my top 5 massages ever! And

Sh
Review №14

Literally the best deep tissue massage Ive ever had. I got a same day appointment and they take walk-ins. I went with an hour because it was my first visit but I definitely should have done the two hour session. The facility was clean, the environment was very relaxing, and everyone was professional. Highly recommend.

As
Review №15

We had a great experience with the couples massage. The staff was professional, nice, and easy to book with! Would definitely recommend!

Am
Review №16

Wow! I feel like melted butter. Hot towels, hot stones and stretched! Highly recommend just Had another massage by Cici! Holy cow! I feel amazing. Totally relaxed. My neck and shoulders were so tight. I feel like a new person!

De
Review №17

The place seemed a little sketchy from the outside. But the employees there were true professional. The massage was great. Both my wife and myself said we would definitely go back. My wife is a new runner and she said that the massage helped lower leg feel better.

Ka
Review №18

The massage was wonderful! My husband got an extra 15 minutes free foot massage at the end. Very well taken care of there!

S
Review №19

Massage was decent, but I did not receive the full 60 minutes. Most of the time was spent massaging my back. Very little time on legs and even less time on front after I turned over maybe 10 minutes if that. Also it not private at all. They leave the door opened some with no curtains. Clients can easily see in when they are being walked back to their room. When I was leaving I could see a man clearly getting a massage. I would recommend elsewhere.

Hi
Review №20

Best massage of my life !!!Booked at 10am appointment for today, and this way my far the best massage I’ve ever had ! 10/10 highly recommend

Ka
Review №21

My husband got me a 90 minute (60 back + 30 foot) massage and he got a 30 minute back massage. According to their price menu that should have totalled $120 but they charge him $130 with no explanation and then were really pushy about putting a tip on the card BEFORE the massage. He told them he would tip in cash at the end. I could get past the sketchy appearance and vibe of this place IF the massages were worth it. I have had many massages in my life at different types of spas or massage specific businesses. This was unlike any other and not in a good way. It seamed like my massues had no real training, like it was a back rub my hubby could have given me at home. Used a ton of unscented oil all over that kind of got washed/wiped off after. She had absolutely no sense of whether it was too much pressure or not. I left there feeling worse than when I went in and am probably bruised in some places. When I was done with my massage the ladies up front gave me a mini bottle of water and demanded a $20 cash tip. I didnt really want to tip after my experience but they said my husband had to come back inside to put a tip on the credit card. He came in and had to argue with them about tipping. What is wrong with people!?!? I highly DO NOT recommend this place.

Ri
Review №22

A full hour of the most intense deep muscle message for $60, tip well, you will whether I say so or not.... Its that good!

Ro
Review №23

Jenny is amazing. Really got into my shoulders and relieved a months worth of pain in one session, will definitely be back for another visit if it flares up again!

Am
Review №24

ABSOLUTELY THE BEST MASSAGE YOU WILL EVER GET. We have literally had massages all over the world and by far this place is the best. Definitely recommend Cici and Linda! We have been coming here for over 3 years and have sent several family and friends here and everyone always comes back!

Vi
Review №25

Best massage Ive ever had! Left pain free. Ask for Cece, shes amazing!

Ro
Review №26

I always feel a million times better after leaving here. All the ladies are amazing! Linda is great with finding/working out my sore spots. It’s way cheaper than expensive massage parlors, but the ladies work heavily on tips, so hook them up! 💕

Sh
Review №27

DO NOT GO TO THIS PLACE. It’s dirty, doesn’t have a nice smell, and it’s not private or set up like a decent massage parlor at all. I have gotten massages everywhere in multiple cities, states, and countries and this place was the worst of them all!! I received a 1 hour body and was charged a tip of 12 dollars so all together 72. I tip and always tip atleast 10 percent plus more if the service is great. The service was subpar to say the least. The massage oil felt like grease and no pleasant scent. The towels were old and rough. There were flies the entire time. Please spend your money somewhere else. This was a last minute decision before a long flight but if I would have had time I would have NOT patronized here!

B
Review №28

Took my wife here, 12/26/21. 130$ for 90 min combo and 30 min standard massage. This payment was prior to being massaged.Instantly noticed that this is also efficiency apartments for the staff. The frontage and rooms could use an update. Smelled pleasant, everyone was masked.In the end. It was demanded I pay a higher tip. Said 20% was her tip, told her that it is to my discretion as to what tip was earned. This was completely lost on the two women demanding more money. When asked what should the total amount be, tip included, they said $190-225$. I laughed and apologized and walked out.If you want to be harassed, come here. If you want to wonder if these women are legit and are doing you more good than harm, come here. If any of this sounds unpleasant, stay away.

Bo
Review №29

Decent message, but did not get full 60 minutes. Message therapist was average. As most of message was spent on back very little on legs and even shorter time on front maybe 10 minutes if that after I turned over. Also there is very little privacy. They leave the doors open partially with no curtain, kinda uncomfortable. Clients can see right in when they walk them back for their message. When I left the room I wasnt even trying to look and I walked by a door and seen a guy in the room getting a message. I would recommend a different place. Ive been to several better in the same area.

sh
Review №30

Got this as a gift certificate for my birthday and was a little scriptural from other reflexology places I’ve seen in the local area. When I entered I was immediately greeted by a places into a room. The man that did my massage was very impressive, wonderful work and very relaxing. I went about 4 days ago and still my feet feel amazing from the work he did! I will be back and have already recommended my friends!! Not to mention it’s a local business and not any big business places that charge super high prices.

La
Review №31

Went here for a 45 minute massage with hot oil and stones. The massage was amazing, I have chronic nerve pain, back pain, and muscle pain. My body hasnt felt this great in 5 years. Therapist was lovely. Will definitely be returning. The exterior makes it a bit hard to spot from the street though.

Ho
Review №32

This is the real deal! Ive had reflexology foot massages in the USA, Hong Kong, rural and urban China. Hong Massage is one of the best. Not a fancy place....dont be put off by the exterior. The decor is sparse, the furniture is slightly worn but clean. Nice spa music and no children running around as I have experienced elsewhere. I was asked if I wanted a hard or medium massage. The correct answer of course is hard. Its the Chinese way!Be prepared for a language barrier.If you are looking for an authentic Chinese reflexology experience....this is the place. Highly recommend! And only $40 for 60 minutes. Worth double that.

Pa
Review №33

Staff is super friendly and professional! The service itself is great for a super fair price. Definitely my favorite spot from now on.

Am
Review №34

Went with my fiance for a 30 minute reflexology foot massage. It was our first time there. Its not the fanciest place and the people we met didnt speak English well. However, it was a wonderful experience! Called an hour before we showed up and they were ready for us. We were in a couples room on massage couches! Not a normal massage table. We both loved our massages. We will definitely be back for a 60 minute massage soon. Excellent service!

Je
Review №35

Massage was ok, but I made an appointment for walk on back massage and never got a walk on back massage.After the massage I gave her a 17% tip and she said “excuse me it not enough” and was demanding more money for a tip. I stated that’s all I had on me and she proceeded to say “you can put tip on your card. I work so hard and give you 100 percent, this not enough tip, it’s not 20%.”I said it’s a tip and I already paid for my massage prior to the massage and a tip is extra. Demanding a tip and asking for more is so unprofessional! I have come here before and never had this issue. After this experience, I don’t think I’ll be coming here again.A tip is an extra that a person pays depending on their service and it’s never “required.”I could have left with not giving her anything, but I gave 17% even though I did not get the massage I had an appointment scheduled for! Since when is a 20% tip required?!Tried to pay with discover card and she said only visa. So I used my visa that I luckily also brought. The website says discover is also accepted but apparently it’s not.Ps: Making sure a person gives a tip before a massage is rude! They always check when you sign the receipt if your paying with credit. I always give cash tip,but even still this time the lady was not thankful.

Da
Review №36

The massages I’ve had from Linda are the best. I’ve been getting massages for over 12 years and now only go to Linda at Hong Massage. You get a non stop massage for the full 1 hour, not the usual 50 minute with 5 minutes before and 5 minutes after to get ready.👍

me
Review №37

The best massage you can hope to receive! The workers are kind, hard working and strong. You will leave feeling like a new person after the deep tissue massage.

El
Review №38

Incredible experience. We had the Foot Massage-which is so much more than that. Will be a regular visit for sure!

Br
Review №39

The massage was amazing! The atmosphere was so relaxing and perfect! Would highly recommend this place to anyone who works on their feet or lifts heavy objects! I feel like a million dollars!

Fr
Review №40

Massage was just ok. They keep all the doors open so there was no privacy. People kept talking by looking in the room. The quality of the massage was not good. Mostly just used elbows and keep rubbing the same spot over and over until it actually started to hurt.

Sa
Review №41

The lady that did my massage was great. Definitely much needed way to end my week! I will come back again when I’m in the area

Jo
Review №42

This place is great!! they also have a bar on the ceiling for walking on your back. We had Lisa and Zoey. They were both great!! I had Zoey and she did amazing and took the time to talk to me, Lisa checked on how the massage was going a couple of times. Zoey’s pressure was perfect! They provided us a hot stone massage and really went over the knots.

Li
Review №43

I’ve received the hour reflexology foot rub and also the 90 min full body. I’ve brought my daughter, sister, and best friend along for couples massages. These ladies are friendly and they work miracles on my pain. I try to visit them monthly.

Ja
Review №44

OK massage, sketchy interior. The people who work here are nice, but there is a language barrier. The entire space is dark and not very welcoming. My biggest issue was that one masseuse kept answering his phone while giving a massage. It made it hard to relax. If you need a quick massage, this works, but Ill pay more for an experience where I feel pampered and cell phones are banned.

Je
Review №45

Massage was amazing. I was in town on business and took a chance. Definitely will be back. Don’t miss out on this hidden gem. My body feels great!

Cl
Review №46

I am definitely coming back! BEST massage I’ve ever been given, for 2 hours straight! This is a hidden gem. Thank you!!!!! You all work very hard at what you do, and do it so well!

Mi
Review №47

Nice massage. The gentleman who answers the phone doesn’t speak much English, so it was difficult to talk to him on the phone, but he sent me a text which translated what he wanted to say. When I showed up, without an appointment, he managed to tell me it would be about 10 mins. He gave me a free chair massage while I waited and it was probably the best I’ve ever had.

ji
Review №48

Really, really good! Clean, efficient and effective to help relieve back pain. Very good and friendly customer service, surprisingly quiet even though its not a big place with many individual rooms. I will return

Gh
Review №49

Favorite place to go to for the past 4 years. Never been disappointed with a massage and always leave feeling better than I walked in. Cant go wrong with any of the ladies that work here.

Am
Review №50

Excellent deep tissue massage and reflexology. CiCi and Ella are both wonderful.Highly recommended.

Ji
Review №51

Relaxing and enjoyable. And a great bunch of people

Ra
Review №52

Loved it! We were a little hesitant at first because of it being a smaller operation, but the ladies at Hongs truly are the best! My wife and I will definitely be back.

Ra
Review №53

An hour reflexology session for $35 it was amazing!!!! Very similar to foot finesse in indy. The staff was very friendly and the massage was very relaxing!!!! If you have never been it is a great experience you enter and sit on a relaxing chair your feet are put in hot water while your feet soak they massage your neck and shoulders. Then they wash your feet with scrub and the foot and leg massage starts it is an hour total and you will feel amazing afterwards!!!

Cl
Review №54

Very relaxing and great massage! I will definitely be back!

Ju
Review №55

Mary and Cici were WONDERFUL!!! Best massage service I have ever received. They are a hidden gem in NKY!!!

Ka
Review №56

This place is amazing! Cici is awesome! Wonderful customer service, always clean, and the massage is phenomenal. I recommend this place 100 percent!

Mi
Review №57

Excellent massage. She really put great pressure where I needed it

an
Review №58

Dont go for the ambiance but DO go for a massage. Her technique was perfect and the pricing is extremely reasonable. I will definitely be back!

Wi
Review №59

Best massages. Thank you so much! Well be coming back soon!

Na
Review №60

We had a couples massage and they did a great job! We will be back.

Zi
Review №61

I like this massage technique very much, it relieves stress, the masseuse has a good service attitude and will tell me how to take care of my body. Great help. thanks!

Ji
Review №62

Great full body and foot massage for a reasonable price. The hot stone was nice as well.

Ge
Review №63

I am from south Mississippi and was up in the Cincinnati area for just a day with my wife. We both got massages at Hong and were both very satisfied with the complete visit.

Fl
Review №64

BEST DEEP TISSUE MASSAGES. All of the girls I’ve had do amazing.

Ru
Review №65

Great place to go, always has good service and CiCi is phenomenal. She always leaves me feeling great and relaxed

po
Review №66

I booked an appointment on the phone and when my mother and I got there the therapist called someone and then asked us to wait an hour. I understand things happen but then the place looked sketchy. Poor communication. Very disappointed

Me
Review №67

Excellent Service, and very thorough therapeutic work. Great for runners and athletes. Bought the package after my appointment. The best thai reflexology ever!

Ro
Review №68

Hong Massage Club This is a very clean place. And, the new staff and old staff, do very good 👍! The massage is great. Its a really good place to get a massage.

Ca
Review №69

Great message!! Price was a little high but it seemed worth it. Didnt like them requiring a tip and how much the tip should be.

Jo
Review №70

Called today and was able to get in at 8pm. Had an hour massage. Was amazing. Already schedule the 2 hour. Wow cant wait.

Ma
Review №71

This place was amazing. First professional massage and they did not disappoint. Will definitely be going back!

K
Review №72

She is professional indeed, had a deep tissue massage and really enjoyed

Ch
Review №73

This was my 1st time coming here,the aura was very relaxing and soothing,the facility was extremely clean,staff was very professional .A definite hidden gem,I definitely will be back!

Ky
Review №74

What a wonderful massage. I feel great this place is very professional. I definitely recommend it. I will definitely be back.

Ra
Review №75

Great value for money. I went for the foot massage and they covered neck shoulders, head and back. Very nice ambience and great service. Highly recommended

Sc
Review №76

I have been to see Mia several times and does a great job at relieving back ache. Great atmosphere and will always be back!

Co
Review №77

Pretty good massage overall but the masseuse was a bit rougher than I expected.

Bo
Review №78

This a a great place to get a massage. YY did my back massage and foot massage it was amazing! I will definitely be back

Ly
Review №79

This place is highly recommended they do a great massage.

Gr
Review №80

Always a great experience. The people are always nice and they do an amazing job. CiCi is amazing. Thank me later.

Er
Review №81

Miya is the best massage therapist!!! Best massage I’ve literally ever had!! You have to give her a shot!!!

ra
Review №82

Great experience with Yaya. Excellent place if you are looking for relaxing experience of great massage.

Je
Review №83

Amazing reflexology session! I feel wonderful! The language barrier was a little awkward but he had a translation machine which helped! Definitely check it out!

Me
Review №84

Super relaxing ! Great service and got me in immediately last minute :)

Je
Review №85

Incredible massage and reflexology. Friendly staff, great service. 10/10

Er
Review №86

Wonderful massage, clean, friendly, affordable! Thank you!!!

Ja
Review №87

Great massage! Highly recommend!

ki
Review №88

Awesome massages and very professional staff. would recommend to all

Ma
Review №89

How do yu get these people to call yu back. Turned my groupon back in. Called 3 times and left message. Terrible way to run a business. I would not give them a star but a 0

Ch
Review №90

YY and Mia provided very good massages! Loved the experience!

St
Review №91

I pre booked for my wife, she went to check out and they charged her $40 more dollars….. what a rip

Ja
Review №92

Good massage parlor if your looking to get a nice but cheaper massage this is the place to go

El
Review №93

Wonderful, relaxing massage. We will be back!

Je
Review №94

Great experience, very professional. Thank you

Da
Review №95

I love this place! Cici is the best ever! Awesome massage!

Ju
Review №96

Always have a greate massage here.

Ri
Review №97

Good deep massage and they offer a 2hr. Amazing!

Zh
Review №98

Very good massage, I will come back again!

Pa
Review №99

Great. Very good, thank you Hong Massage

Ia
Review №100

It was a good massage. I will definitely go back.

Lu
Review №101

Linda gave me an excellent massage, I will surely return

Sa
Review №102

Best massage I’ve ever had!

Mo
Review №103

Miya did a great job! Will be back!

Je
Review №104

Linda was a great massage feel better now.

A.
Review №105

Very professional and very relaxing, great staff and not too long of a wait.

rl
Review №106

The worst massage shop, I will never go again!

Ro
Review №107

Love Hong Massage, the people who work there are great.

Ki
Review №108

We did a couples massage and it was the best massage ever!!

Sc
Review №109

Best place in northern Kentucky/cinci. Hands down!

De
Review №110

Better than most. Very by the books place it was nice.

Do
Review №111

Best massage that Ive had in a long time.

Ja
Review №112

Cici gives the best massage!

Jo
Review №113

Great massage very clean.

Sa
Review №114

It was great I’ll go back again

Ro
Review №115

Cici is the best massager

Ju
Review №116

Hell to the yeah! It was fabulous!

Pa
Review №117

I think theres more going on there then massages

Mo
Review №118

I love it. I will definitely be back again.

Em
Review №119

Great massage and wonderful atmosphere

Sh
Review №120

Very skilled, great massage.

Br
Review №121

My favorite massage place

ma
Review №122

Perfect massage specially cici

Li
Review №123

Very good place to relax!!! Very professional!

Ke
Review №124

This is a great massage place!

C
Review №125

Yaya is the best!

ya
Review №126

I like this place.They are very Friendly!I will come again...

Ci
Review №127

Great massage and reflexology

Ma
Review №128

Amazing

Fr
Review №129

Fantastic very relaxing

Me
Review №130

Cici is the best!

Ma
Review №131

Excellent!!

Wy
Review №132

Four hands!

Ta
Review №133

CC is the best!

Ja
Review №134

Good fair massage

Le
Review №135

Great relaxing massage

Go
Review №136

Poor costumer service

Su
Review №137

Very relaxing.

Ji
Review №138

It was just ok

Ch
Review №139

Good people

He
Review №140

It was what I expected.

Cr
Review №141

Great reflexology massages.

pe
Review №142

Best massage ever, I will come back often and highly recommend.

Information
23 Photos
142 Comments
4.4 Rating
  • Address:7117 Turfway Rd, Florence, KY 41042, United States
  • Site:http://massage7117.wix.com/41042
  • Phone:+1 859-888-6170
Categories
Working hours
  • Monday:10 AM–10 PM
  • Tuesday:10 AM–10 PM
  • Wednesday:10 AM–10 PM
  • Thursday:10 AM–10 PM
  • Friday:10 AM–10 PM
  • Saturday:10 AM–10 PM
  • Sunday:10 AM–10 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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