I’ve been going to them for 2… almost 3 years and they are always nice and welcoming. Tried going to another place once or twice for locations reasons but the other stores never had the right stuff.
Best vape place in Hattiesburg!! Everything you can imagine in inventory and great competitive prices!! Awesome service!! Go see Jason and tell him The Crazy Girl sent you!!
Best vape shop in town!! Great customer service, my new favorite vape shop!
The employees were both very helpful! He helped me pick out a new tank and juice and even helped me get the old tank off. They have a great selection and knowledgeable staff. The customer service at Cloud9 is what keeps me coming back!
Great customer service. Fair prices and knowledgeable staff. They are well stocked and they can keep the line moving without being rude or preventing you from asking questions.Everyone seems to have some excellent training and a pleasant customer experience is a goal that they take seriously.
We’re sooo nice with sending me something else when I wasn’t happy with my order :) extremely happy now
Good selection of product, but staff try to sell specific things. Went in with my buddy and an associate swore that a type of tank was easier than regular coils; made it sound as if it had little maintenance. it wasn’t until after my friend bought it and was unable to return it did the associate explain any of the MANY cons or troubles of the tank.Scummy way to sell product and definitely will not trust this place again
I went in this afternoon to pick something up. First off they seem to be the only place in town that ever have what I need in stock. Secondly, the gentleman informed me of a BOGO 50% off that would save me some trips since I don’t come to that part of the city often. Efficiency and courtesy are unbeatable. I will definitely keep coming back.
I went in 1st time last night. I had a unit from a competitor that needed maintenance. I didn’t have a ton of money to spare. And they were able to make my box work better (a lot better) than it was originally. Good bro’s in that shop. Triple thumbs up 👍👍👍
Went in yesterday for a few supplies I was greeted by Amanda. She was so nice and helpful and very knowledgeable. I will definitely be back because of her great customer service! She was stellar!!!
Derek was very attentive with helping my friend and I get started on our vape journey. He spent time explaining everything and helping us choose flavors we might enjoy. Highly recommend!
They have the best premium juices around at a great price! Floyd has a great taste in picking his juices for sale. Always has something great to try at the best prices. Great guy. Give them a try if you havent yet!
Awesome staff. Very knowledgeable and super friendly.
Anna & Floyd were amazing at helping. Anna was very fluent in her job knowing about all the different choices. Floyd was a cool dude to chat with & helped out as well. I recommend EVERYONE to go here, whether your sure on what you want or not.
This place is a God sent!! They have knowledgeable staff who are very helpful and friendly. Also, They made my experience a great one. I will definitely be returning, and will be referring friends and family.
They’re cool people. Always helped me.
Great customer service! Very knowledgeable as well. I like the fact they have alot of juice, tank and mod options. I finally found some juices and a tank/coil combo, that has helped me stop smoking cigarettes. Day 5 of being cigarette free! Thanks yall! Rock on 😊
These guys are the best in Hattiesburg, hands down. I drive all the way from Gulfport just to do business with them. The owner keeps the place very well kept and all of the employees are verily polite and helpful. JT is the man when it comes to building, and general hardware. I highly recommend this shop. I’d give it 6 stars if I could!
It had a good selection and great service
Cloud 9 Vapor is the best vape shop I know of. They are so nice. They have curb side service, which is great for me, because I dont have to get my wheelchair out and go in. I just pull up, call them, they come to the car,, take my order, money, bring me back my change, receipt, and merchandise. YOU NEED TO TRYING CLOUD 9 VAPOR.
I want to like this store, the owner is a nice guy and so are the employees, but with that being said, just don’t try to return things there. They do not want to exchange or refund things. I bought a 30 something dollar juice that I should have ordered online for like $11, but it has obviously expired and has a bad taste and is discolored. But because it says it does not expire for another month, even though right beside that it says it was made in 2017 they will not replace it with the the exact same product. If it was 10 or 15 dollars I would eat my loss. But seeing as it has an insane mark up, I’m not too thrilled about it. Basically if you are getting something that you won’t mind if it’s bad or a dud, then it’s a great shop. Just don’t go in and expect refunds or exchanges
Without a doubt the best vape shop Ive ever been to, locally or non! From the time I stepped foot in this shop I was treated with the premiere service, and at the same time presented the BEST EJUICE SELECTION that Ive come across!!! Floyd is always willing to talk about any questions I may have, and has not once made me feel as if I was dumb. Their service, selection, and prices have earned my loyalty as a customer!
Great customer service. Floyd has always been a respectful person to all his customers that I have seen and Im in the store a lot. Always the best and cheapest prices on e juice that I have found anywhere! I recommend this vape shop to anyone who wants a deal and wants to be in a friendly atmosphere..Stop by and give them a try and you will not be disappointed....
They r very nice and knowledgeable about there products and explained to me about everything I was interested in
Absolutely love house premiums he sells awesome straight foward and honest guy. This business is just starting up so give it a try and find a good deal or two while your at it. 5 stars deserved sir.
Jason was amazing at helping me. Every time I go to this establishment I am happy. I drive 30 miles every week to go here. Thank you all so much for providing such friendly service and GREAT products.
I am 74 years old and have smoked most of my life. Clint at Cloud 9 got me set up with a vaporizer to help me quit smoking. I call it my little puffer. They have some really good tobacco flavors. They are very nice and helpful at Cloud 9 and I highly recommend them to anyone trying to quit cigarettes.
Cloud 9 Vapor had a very friendly vibe and a knowledgeable staff. They let me try some flavors and set me up with some juice I actually love. I was helped by Craig and will def be coming back to C9 in the future. 5 stars.
The customer service is unbeatable. The staff is very informative and helpful. They are kind as well as quality merchandise. I will always be their loyal customer.
Im all about keeping things local and supporting local business, but all this guy did was bad mouth every other shop around. Im not sure why he thought his 8X8 hole in the wall has anything superior to anything else around. Focus on what you can do and not on trying to bring negative down on anyone else! Makes me wonder what this place is trying to distract from. This was my first and will be my last time in this hole. Nothing was worth returning for, especially this guys attitude.
I just got off the phone with someone at Cloud 9. Unprofessional and rude answer to the phone. I had questions regarding a replacement glass for a tank. The person on the phone was quite rude when I was questioning whether acrylic replacement for tank was third party. He answered Of course it is! and hung up. As a someone who has vaped for the last 7 years and was trying to get Cloud 9 some new business through my wife, I already spend a decent amount on vaping a month. We will most definitely not be buying new mods for my wife here. There are far too many other options to put up that kind a$$hole behavior.
The best place to go for all of your vaping needs! The staff are great and never forget a face. Very knowledgeable with all products even the new products. I highly recommend and will continue to recommend cloud 9 to everybody.
I visited the USA this past week and on my way to New Orleans. I stopped at this shop. I had no idea there were so many juices.My shop has a lot but they have everything.I will be ordering my juices from them when I get back home.I just hope you guys ship to EuropeGood job Cloud 9 Vapors wish I could give you a 10
Im pretty sure the 1-star review was just a disgruntled know-it-all customer. The people that work there have years experience in Juices, vaporizer, coils, etc. Would recommend anybody to visit, and dont blame the people that work at this location because you cant follow directions.
Great place to get your vaping supplies. They always have a huge selection to choose from. Sean was very helpful and also knowledgeable with the products. They will continue to get my business and I will recommend them to my friends and family.
Absolutely top notch all the way around !!!! Will be the only place to go from now on !!
Cloud 9 is 5 ⭐️‘S. The staff is super friendly & helpful. Their options on equipment & juice is superb. I would recommend anyone looking for a vape, juice, etc to stop by & give them a try.
I went to 4 other vape stores looking for coils today. It became apparent after the first store Id have to order them online and that would not help me today. So I started looking for a replacement ecig. None of the places helped, they seemed intent on selling certain ecigs and steered clear of what I was asking for...until cloud 9.Derek asked me what I liked about my current ecig and found me exactly what I needed. He was patient with me and literally found a solution to all I wanted/needed in my device. He also didnt try to push other junk on me. It was refreshing to say the least, especially considering the combination of debacles in prior vape store visits today, my lack of nicotine today, and subsequent heightened emotional state.As someone who works in hospitality, I appreciate when theres not just a Im sorry and more of Lets find a solution together. Top notch customer service by him, period. You guys got a good one in Derek. Thank you!
The most knowledgeable staff in town. I absolutely love these guys and couldn’t picture myself shopping anywhere else! 10 out of 10. I recommend everyone visit this shop
They have a great selection of vape juice and cbd oil. Jason is very helpful and knowledgeable. We love to give our business to a local shop. And they will get our business from now on! And we will recommend cloud 9 to all our friends.
Bought my vape from there for a reasonable price. The people who work there were very helpful and knowledgeable and friendly. There store is very neat, clean and organized. They told me today they are gonna have a coffee shop and they ordered the old ms pac man game for customers to play for FREE!! I can’t wait until they get all that up and running to hang out there with friends! Definitely go to this place for all ur vape needs!!
I normally go to a different vape shop for all my needs, but I went to cloud 9 to just check em out and grab a new coil, all this guy did was bash other vape shops especially the one I go to regularly which is very unprofessional to me and he was very rude. He also seems to treat his very nice wife like a slave. I wont be back.
Great vape shop! Always has what I need.
I have been a smoker since I was a teenager.. I decided to try vaping out to eventually ween myself of of my nicotine addiction completely.. Knowing absolutely nothing about vaping I walked in Cloud 9 and the staff was extremely helpful and knowledgeable. I won’t go anywhere else for my vaping needs because the experience all together was top notch, great staff, great products, completely professional all around great experience!!
If I could do a negative star I would!! This is the WORST vap store in Hattiesburg MS! Do not go there!! Theres a guy that works in there that looks like a Miley Cyrus/ Justin Beiber look alike with a very nasty attitude! I made a purchase and received a defected item...I took it back the very next day and he started coming up with every excuse not to give me another item or refund! Then started getting angry and cursing at me! Ive never experienced customer service like this and will never go back, even if it was the last Vap store on the planet!!
Cloud 9 is hands the down the bet shop in Hattiesburg. Not only do they have a ton of juice the staff is always in a good mood ready to help and be honest about what you need! Good experience every time.
I just moved to Hattiesburg a week ago and broke my tank today by dropping it . The guy at Cloud 9 was knowledgeable with helping me pick a new tank. I believe Cloud 9 will be my new vape shop if they have some good juice to switch to.
The CBD oil that is sold here is trash, it has a K2 additive in it that is commonly found in Spice which many of us know causes stomach issues such as ulcers and bleeding. They market it to be helpful and medicinal and they price is $120 for about 20-30ML, when doing research I discovered the manufacturer sells the SAME bottle for only $30. Because of this giant upcharge and the lack of quality in the product I’m going to have to give this place a one star rating because it seems like such a huge rip off to people like myself who suffer from chronic nausea and anxiety who are looking for relief. To market something as a natural CBD product when it’s actually not is just plain wrong in my opinion.
They two that work here have always been really nice to my fiance and me. They are very smart when it comes to their product.
Will never step foot in this store again. The dog that was behind the counter took a poop while I was in there the owner has no idea what hes talking about Google is more help. The owner also wont stop bad mouthing the other stores in town to answer questions. Talks to customers like they are always wrong or stupid and threatened me for writing this same review on another page for any questions or proof contact me on Facebook
Amanda was very patient with me and also very kind! She helped me select the perfect vape to help me quit smoking so happy with my purchase.
Derrick was super helpful! He asked the right questions and hooked me up with exactly what I needed. Staff was inviting and happy to help us! Thank you Cloud 9 Vapor!
Folks here are super nice and dont mind taking all the time necessary to answer questions, let you look and try out ejuices. Prices are a bit steep, especially when compared to 8vape and myvapor but if you need something right now, dont want to wait or want to try it first, theyll most likely have it
Love this place! Definitely will be back!
Love this place! I drive 50 miles from where I live to this Vape shop because the prices and people are the best! Ive been going twice a month for a year now and they NEVER disappoint!
Best customer service and great prices. Couldn’t possibly be beat as a supplier or customer service. 10/10 recommend!
Great Customer Service! Im in there alot, always get immediate attention, love their products!
I’ve never been here before but when I walked in, i was welcomed as a friend, they were very helpful. I was impressed by their selection of mods and juice, and knowledge in their profession.
Very friendly staff and excellent selection of Vape products. Only place I go for the best selection of CBD oils in the south! Highly recommend!
Store was great, Amanda was the one to assist me with everything I needed and she was just awesome. Will be going back to see her for all my vaping needs!
Very helpful courteous service. Knowledgeable cool gentlemen that were working this evenin. I love the sour tsunami disposable. Thanks guys
Overpriced and cocky owner, their CBD oil is $30 less at the gas station and vape juice as well. They talk to me with intimidation like I’m supposed to fear them.
So far have always had what I needed and the staff is great. Ive already referred people there and even they were satisfied.
Great customer service. Employees are extremely knowledgeable about the store products. They explain how to use your purchase
Cloud 9 is my favorite vape shop. Johnathan and Floyd will work with you. Really awesome people here and great products.
Came in on Saturday to purchase vape juice and cbd oil and Derek was a huge help. He is very knowledgeable in all the products that I purchased.
Great business! Owners and Employees are great to talk too and very knowledgeable about the products they sell.
I had a problem with my vap Floyd immediately made sure it was fixed! I will definitely shop here more! Thank you!
I am so happy I found it what about the cooler stuff .over to check on any juice sales and try to check on online orders. Not much stuff and was little higher than Alabama
Awesome place that still carries plenty mods and rebuildables. Along with tons of various juices and everything else.
Best Vape Shop Ever !!!Love these guys !!!
Not only did they help me pick out a vape kit, but they offer life altering CBD for people who suffer from chronic pain.
Pretty awesome people working here, theyre always so helpful. Best prices around!
Friendly service, convenient location, good selection of products and they give discounts for return customers and military.
Great shop! Amazing customer service just found my new fav vape shop
Amazing place, great people. Very friendly with a wide selection. Won’t go anywhere else!
Great shop, they’ve got it all. Awesome folks.Only place I go for vape gear!
Hands down best vape store around. Quality service and customer satisfaction is guaranteed! Ask for my boy Jason
Bought a smok procolor vapor on November 3rd on the 22nd it just quit working things happen it a electronic brought it back up there to them and they replaced it with no problem no question very good customer service love this place
These guys are arrogant and will tell you that they dont need your business. Customer service is not a priority.
Best deals between Mississippi and Florida hands down! Owners go out of their way to help their customers.
Friendly and helpful staff that dont try and overcharge you for things you dont need. Everything one could ask for in a vape shop.
Thank you soooooooo much for help and patience. Now I know where to go for expert advice. LOVE THE NEW SPOT!!!! More room for more stuff!! Thanks again for your help.
I had a great experience.Really good selection.Nice guy at front.
No other shop in town compares! Customer Service is amazing & the deals are unbeatable!
Best vape shop around, excellent prices, friendly customer service, great selection of juices and mods. Cloud 9 is the only shop Ill do business at.
They were very nice and professional even showed me how to hook my vapor up!!!!!!
Love this place. Great customer service and always helpful in answering questions. Very knowledgeable.
My favorite shop in town... The owners are good people and know their stuff.
Never knew I could find so many premium juices in Hattiesburg. Best selection in town by far.
I love this place! Its great and very friendly service, 20/10
Wish you wouldMatch internet prices but charge tax instead of shipping. I would do more business.
Exactly what I needed. Service was on point
Awesome as always....
This place always has everything I need and have the most wonderful staff.
The shop is very professional, the owners are wonderful people and the prices are normal.
Very helpful and knowledgeable staff very nice place and selection
Very helpful and knowledgeable. Took a lot of time explaining the differences in the products!!
Great selection. Sean was very helpful and knowledgeable.
Somewhat helpful service for beginners.. Wide range of stock.
The owner seemed very knowledgeable about the products that they sell
Ive never seen a company with this many stars in my life!! Here is another one !!!
Great Selection... Friendly and Knowledgeable Staff
Very helpful and informative staff!!! Great experiences always!!!
Everything I needed at a reasonable price.
I have a variety of things but a little too high on the prices
Their house juice is the most expensive house juice ive ever seen.
Great people, great service, great prices!
Best tasting e-juice Ive had so for
Good people and take care of customers.
Had nothing I needed and they really showed no concern
Not very helpful I think my juice was mixed wrong
Will start going to other shop down road from now.
Awesome service and great products!
Their customer service is Kinda disappointing..
My favorite vape shop in Hattiesburg.
Very pleased with my experience!
In and out in seconds.pleasant customer service
Great place great service 10/10
In and out service very knowledgeable
Recommend for anyone with voopoo product.
Nice folks, informative, and helpful. Thanks!
Friendly and very helpful service
Adore y’all 😘🥰
They have everything you need.
Great place good people
Good selection of e-liquid.
Great customer service
Always a great experience
Best vape shop around
Good selection of juices
Cloud 9 frikin rocks
Awesome staff
Love this place
Nice
Great place
Surprised it was that good