I hate to leave a negative review but I feel that it is my duty to give my honest review based on my personal experience. I gave this place a one star because the establishment itself is very tidy and clean. The receptionist Jennifer was also very kind and sweet. Now on to the massage itself….it advertises 60 min massage for $59. The gift card I received was for a 60 min massage for $59. I went back with Millie at 11:57. That gave me time to undress and take my jewelry off. Approximately 12:05 was when she began the massage. The pressure was literally nonexistent at first. I asked her to give me more pressure. She did at first then she went back to lightly massaging me. I told her from the beginning that my neck and shoulders needed work as they were tight and sore. I’m very petite and in the past massage therapist are hesitant to put pressure. This appeared to be the case with this therapist. The massage went on with hardly any pressure. She stopped the message at 12:50 exactly. I was surprised as I thought the massage was 1 hour. There was so much oil on my body. She did not even leave a towel for me to wipe myself off. I proceeded to go to the bathroom so I can wipe myself down. Luckily they had wash cloths. I left this place not relaxed but very upset. This was not worth my drive or my time. I would never come here again. I’m sure the other therapists are great. I just got very unlucky. I do want to thank Jennifer for checking me in and being so kind as I told her about my experience which she had apologized.
I had a great experience at Zen Massage today. Teresa was SUCH a pleasure to talk to and gave me a great massage. Jerry at the front desk was also very pleasant and had a positive attitude. I will absolutely be back again for a facial and a foot massage. Thank you! Highly recommend.
My husband and I did a couples massage here for our anniversary and it was wonderful! I called two days before to book and make sure they could take both of us and the lady I spoke to was helpful and they were able to accommodate us. As soon as I got off the phone they sent my appointment confirmation via text and email along with the paperwork that needed to be filled out prior to our session. The gentleman checking us in was also very kind. The lobby, our room, and bathrooms were nice and clean. My masseuse, Yesenia was great and made me feel very comfortable. I told her where my areas of concern were and she tackled each area nicely. I definitely would have liked a little more pressure but she is pregnant and I didnt expect her to exert herself at all. I was still happy with my session and I dont doubt that she could have applied more pressure if she wasnt pregnant. I was so relaxed I was drifting off towards the end of our session and my body felt amazing afterwards. My husband and I will definitely be coming back again. I would definitely recommend!
Had a really great massage here that took away all the pain I was experiencing from a hiking trip. The person I had really knew her stuff and even made recommendations for how I can alleviate future pain. The owner of this place is extremely kind and cares very much that each client has a great experience. Cant wait to come back!
2nd time going to this location. First time was a facial and was amazing. Second time was a deep tissue massage from Yesenia. She is absolutely fantastic. Kind, Gentle and knows exactly what you and your body needs. Zen massage has awesome customer service and I will continue going to this location! Thank you!
I saw Millie for an hour craniosacral massage. She seemed very knowledgeable and did an ok job. However, she talked throughout the entire duration of the massage. It was not as relaxing as I expected. I wont be returning.
Millie was great stripping my muscles. I was really tight and have alot of pain. It was my first time getting a deep tissue massage. One thing that bothered me was that appt was 415pm on a Sunday and I asked for 90 mins. My massage ended at 5:27. I came in 15 mins before my appt as well. I didnt read anything on their form that they will end 10 mins early. Ive been to my fair share of massage places. I read the reviews before I came in. They were pretty decent. The massage was great. But Im disappointed about the time. So I didnt tip well.
I got my wife a deep tissue message from this place as a birthday present. She normally prefers a man to be the therapist as women tend to be too soft. But, this place picks a message therapist for you on your first visit and she got a woman. She had an AMAZING experience. Was complaining for weeks about body and back pains and aches and came out feeling so incredible and it lasted a good while too. They allow you as a returning client to then, pick a therapist. But with how happy my wife was, Ill definitely be bring her back. The prices are reasonable by all means and the staff seems to be very caring and kind. Zen massage is the perfect name for this place and I thank you guys for being so great. 🙏
This was my first experienced with Reiki healing. I had been having a hard time sleeping, I was always tired, my mind was always foggy, I couldn’t focus. I would say depressed but honestly, I believe I was past depression. So a friend recommended Beverly to me. I had some understanding of what to expect but Beverly exceeded my expectations! She made me feel welcome & her presences was warm and friendly. I truly appreciate her work and desire to help others. She’s is so gifted and I will be forever grateful for her help! My experience with Beverly was very healing she opened up my closed charkas which was one experience I’ll never forget! I was able to sleep better, my mental fog was gone and I could actually think straight and focus at work for the first time in months! Her energy healing has set me on a path to change my life and expel all the negativity that was consuming me! Zen is a very clean establishment, it has a warm welcoming feel to it! Beverly is a true angel and has helped me in ways I couldn’t have imagined!!! So Beverly from the bottom of my heart I thank you! I highly recommend Beverly she is amazing I will definitely be back!
Always a pleasant experience, front desk is always so nice and accommodating. Therapists listen and focus on problem areas. Thank you guys
Ann knows her stuff! I will be back to see her all the time! If you are looking for a deep tissue massage book it with Ann ☺️ It was Amazing!
This is an incredible place. Ive been coming here about a year now for massage and facials. Its always clean and well organized. Ive not had a bad experience yet.The front desk, the owner, and therapists are all top notch. Kathy is incredible. She listens to you and applies the appropriate pressure to where your pain is. Shes always pleasant and I always feel better when I leave than I did when I got there. Thanks Kathy.
Fantastic couples massage. We were incredibly happy with both massages - deep tissue & Swedish & will for sure return & request Paula & Perla.
The staff was very friendly and helpful. My massage was perfect. Next time I need to schedule for longer!
This was my first time. Ive recently moved to the area and was looking for a new masseuse to visit. After looking at reviews for several businesses, I decided on Zen. The massage I had was thorough and relaxing. The masseuse was personable and knowledgeable and tailored it to my personal needs. It was excellent and didnt cost an arm and a leg. The only thing I would critique is the talkativeness of the masseuse. This is more of a personal preference, but when I get a massage, I prefer the conversation to be limited. However, in this case, the masseuse and I conversed for most of the 90 minutes. Like I said, this is a preference thing, and I didnt speak up when I could have, so I cant blame the masseuse for something she didnt know. I plan to book again!
This review is mostly regarding the employee at the front desk at Zen. I initially was going to rate much lower but soon after I left Zen Jerry, the owner gave me a call and we discussed the interaction that I had with the employee. I was very appreciative that he called and spoke with me about what happened. He was very understanding, genuine and professional. I would give Jerry a 10/10 for communication with his customers.Unfortunately I didnt get the chance to have a massage, but when I return to Zen to give it another try I have hopes to change my rating so that it reflects my whole massage experience.As far as my experience with the women at the front desk it was one of the worst customer service interactions Ive ever had, if not the worst. I wont go into to much detail but this woman spoke to me with such a nasty attitude and was very condescending. She was extremely unprofessional and I was appalled with her behavior.After our exchange of words, she asked me if I would like to continue on with my 12pm appointment. But after my experience with her I couldnt bare to stay there so I left. Honestly I dont know why she would think that I would want to stay after how uncomfortable she made me feel as a customer. Im not sure if she thought about the masseuse who was booked to service me because she ultimately was the one affected by her behavior.Also, Id like to add that I dont want this part of my review, pertaining to a particular employee to reflect the business itself because I had no other issues with anything/anyone else. Zen Massage itself seemed very nice, and I was looking forward to my massage. Again, thanks to Jerry the owner for reaching out in such a kind and professional way.
I came in for a lymphatic drainage massage while traveling. Ann preformed a fantastic massage and really loosened up my tightness. She was very communicative, this did however take away from my relaxing experience as she chatted with me throughout the entire session.
The staff were great and friendly to myself and my granddaughter. The price was reasonable. We will be back for sure.
Awesome massage! She hit everything I asked for and was thorough. She remained quiet so that I could get lost in my Zen! Professional and friendly. I will request her next time (Tammy Bolier). I asked for the non-see-through blanket and they came through for me without any extra charge. Love this place!
I had a massage with Millie today, came in looking for some tension and release in my shoulder. The massage she gave me left me feeling like years of weight and stress was lifted from me. She was thoughtful about the way she navigated and understood my needs. I left feeling not only the sense of relief I was looking for physically but mentally as well. Thank you Millie!
Very nice facility. I had a deep tissue massage with Ann. She really helped get rid of all the tension I was carrying in my back. The price is reasonable.
Today was my first time going to Zen to get a massage. I booked a 60min lymphatic massage with Taryn and she was nothing short of amazing. She took her time to listen and was really engaged with asking questions about any concerns I had as I why I felt I needed a lymphatic massage. After listening she pretty much broke down what she would be doing and which areas she would be focusing on the most according to what I explained to her. The massage felt amazing and her touch was soft, gentle but her had the right firmness to it. After my massage she explained what she noticed about the different areas of my body and gave some great at home exercises and different things to do to help. I recommend anybody go to her. I already booked my next appointment and will continue to go every 2 weeks. She’s my new Gem 💎
This was my first time at this facility and it was wonderful. My skin is very tight and after the massage I could feel my skin felt so much better and loosened up. Taryn was the best! She gave a treat massage and also gave me great tips and suggestions as to what devices could help me.
I frequent this nice place all the time to get my deep tissue massage and Reiki sessions. The staff are friendly , the place is clean and it has a peaceful vibe (which I love). It is easy to book either online or by phone. They will always accommodate you. Every time I come here, I feel so relaxed and refreshing. I always bring family members, and they love it. They only have female masseus (if that concerns you). They provide other services just check their website. Im just so happy to find this place because I know its challenging to find a safe place for women, an honest place that you can trust. Id been coming here for a couple of years and will never change it.
It was my first professional massage and everything about it was perfect. The ambiance, the cleanliness, the aromas, the strength from the masseuse, the lobby.. everything was just perfect. Definitely will be planning another couples massage soon.
Great work by Millie. Excellent suggestions for stretching and maintaining joint flexibility.
This was usually a decent place to go and my husband and I would go here frequently. We chose this place mainly because there were no memberships. However, it appears their policy has changed and you now need a card on file in order to book an appointment. We have been going here for years and now I must have a card on file. I needed an emergency session and did not have my card at the time of calling because I am a teacher and my wallet was in my classroom, but they refused to make the appointment. Not great customer service for a customer who has been going for years. Not to worry. There are other places that dont require a payment on file.
The staff at Zen Massage is so kind. My therapist was Smitty. She is a true professional and made me feel super comfortable. She answered my questions confidently and has a gentle yet firm touch. The spa is welcoming, clean and very relaxing.I love that there are no membership fees and I can visit as needed.Highly recommend!
I’ve been here many times and keep coming back. Love having no membership fees and the cost is decent. Today I had the best massage therapist, Tessa. She worked on what I needed and communicated throughout the massage. I usually just pick whoever is open but I’ll be requesting Tessa in the future 🙂
This massage.was awesome! I saw Lamar, by far the absolute best 90 minute massage I have ever had! So good that I booked him for a 2 hour massage in 2 weeks! He was super friendly, super professional and gives an amazing massage! If you are looking for a fantastic massage, ask for Lamar! It is unbelievably good, and worth every dollar! Thank you Lamar! Thank you Zen, I can’t wait for my next session! Best in town (x’s10000)!
Thank you Zen Massage! Every therapist I’ve had, has been nothing but incredible! Love the establishment, always clean & the staff is so friendly!
My spouse and I are from out of town and we book massages very often. Zen was close to us and with 3 day notice they were able to get us in. Smitty and Lamar were our therapist, they were awesome we will definitely be back to Zen and request these two therapist. The business has a relaxing smell and feel.
Millie is magical! As a first-time client, I had a wonderful experience that surpassed my expectations. Not only was my body transformed, but my spirit as well.💛
Great massage with no pressure to join a membership.
Angie was great... left my massage ready to deal with the day. Zen massage has great service, is clean and the prices are fair.
I came here many times in the past. The massages have been okay. I’ve only had one good experience, but that masseuse is no longer employed there. My last visit I had a masseuse who must’ve been new. It was such a bad experience. She prayed over me when I did not ask for a prayer and it made me feel very uncomfortable. The massage itself did not feel good. I wouldn’t go back. In fact I wish I hadn’t gone that day because it was just a very weird experience.
I was very pleased with the massage I received from Angie. Ive been having headaches and pain on the left side of my neck and shoulder for months. After one session Im feeling much better, Im looking forward to my next appointment with Angie shes amazing. On a scale of 1-10......shes an 11. Thank you again, see you soon
I came in hoping to find someone good but haven’t been there before so I opted for the 60 min massage. Not even half way through I regretted not doing the 90 min.Jamila was working on me and she was awesome. She hit all the right places and with perfect pressure. She is super nice and fun to talk to. I’m definitely coming back to see her.
I Received my first ever massage from Laura. I initially booked a Deep tissue, not really knowing what to expect or what i should be getting. After talking with Laura about my pain and overall tension in my body along with very bad shoulder pain she actually recommended a Swedish for the first time instead and im so glad i did! my shoulder was in bad shape and anything more would have been to much! She was extremely friendly and very professional, explaining everything that would be happening and making sure i was comfortable. She was open about if she was using to much pressure or not enough and would adjust on the fly. Masks where warn the whole time and everything was very clean. After everything was all done i was given some water and instructed to keep hydrated for the rest of day. I felt so much better after! The pain in my shoulder is about gone! Ill tell you i waited way to long to do this! And i will definitely be back! Thanks Laura for the great massage.
The receptionist was very friendly, efficient and explained all the details. The location was very clean and had plenty of comfortable seating. The massage therapist, Gloria, was friendly and went through my medical history. She made certain that I was comfortable before starting. I could tell she was experienced and intuitive. My massage was perfect and helped reduce the awful pain I had been coping with all day. The massage cost was just under $55 and no pressure to join any club or sign a contract.
My first massage ever. I loved it. Gloria was awsome! I appreciated being able to just relax without having to fill silence with small talk. I felt very comfortable! I will be back.
I booked a couples massage as a surprise for my husband after a few stressful days at work. Debbi and Smitty took wonderful care of us and gave us great Swedish massages. We left totally relaxed and refreshed. Already looking forward to our next visit!
I’m literally sitting in my car outside Zen Massage typing this 5 star review because my experience was that good. I was able to make an appointment relatively last minute for a 90 minute deep tissue session, and the owner was very kind and accommodating. The space is clean, prices are very reasonable, and I think this is the most relaxed I’ve felt all year. I came in with extremely tight shoulders and neck muscles from recently getting back into weightlifting, and now I can actually move my arms again! I can’t believe I’ve been going somewhere else and paying twice the price before now. Zen Massage is my new go to!
Yesterday I visited Zen Massage for the first time in the middle of a busy afternoon of mine. It was a much needed break and my experience with Cuinn was amazing! Shes was very polite and professional. I felt extremely comfortable and more-so extremely relieved and relaxed after the 1-hour Swedish massage. Five stars for sure! Ill be a regular client of hers for sure.
Have had 3 massages and 2 facials and all were great experiences. I really appreciate Mika. She takes pride in her work and is an excellent therapist. Shes always asking to make sure Im comfortable with her pressure. Shes also very happy reducing my arthritic pain which I greatly apreciate. The facials are also top notch. The prices here are competitive and its always clean. Thank you Mika!
I was in so much pain. Thank God I called! The woman who took my call was so helpful and got me in same-night. She was just as friendly and professional in person. I saw Rosie for a 60 min prenatal massage. She was excellent and asked me several times if I was comfortable. I could tell she really cared. I left feeling so relaxed and have rescheduled! Highly recommend!
I called as I was driving in to town from California. I wasn’t sure which service to request for my intense pain in my neck and back. The gentleman that answered scheduled my appointment with the appropriate services. Jamila was my masseuse and she was amazing. Focused on relieving my pain. Very knowledgeable and professional. I’m so happy with my massage!! Thank you for excellent service!!
Highly recommend this place! I had a wonderful pregnancy massage from Victoria and a facial from Maribel. They were both so nice and very knowledgeable about the work they were doing. They both made sure I was comfortable the entire time, and I left feeling very relaxed and peaceful. The ease of scheduling an appointment online will definitely have me going back again!
Had a deep tissue with Smitty, she was amazing! She addressed my problem areas providing much needed relief. Sometimes deep tissue massages can be downright painful and uncomfortable, but this was not the case with Smitty, she had the perfect balance of firm but relaxing pressure. I will definitely book again with her in the future!
I was able to get in for an hour swedish massage (with a sugar foot scrub, a nice add on!) within hours of calling. Andrea was my therapist and she was fantastic. Very friendly, very sweet, and really great at what she does. The whole facility from entrance, to restroom, to massage room was spotless. You relax the minute you walk through the doors. The gentleman at the front desk was helpful via my phone call and at check-in. I really enjoyed my massage here and will be a repeat customer.
I had a wonderful deep tissue massage by Gloria for the first time. She has an uncanny ability seek out the areas that need to be worked. Shes now on my short-list of preferred massage therapists at Zen Massage.
We had a wonderful massage late yesterday! They were able to fit us in and we are very grateful. My partner and I went in together and the massage therapists that worked on us were very skilled and kind. We will definitely be back!
First time client. I booked a 90 minute Swedish session with Emily. She was pleasant and professional. Emily has great transition and pressure progression. I spent a great deal of time in that YUMMY mind/body connection zone. I will certainly be back for more work.
Was in town for business and needed some work on my lower back after tweaking it the previous weekend. Smitti was AWESOME! Professional, friendly, knowledgeable and asked the right questions to make sure the 90 min massage targeted my problem areas. Everyone was friendly and professional, and will definitely return when back in Vegas.
Love this place! Located in a very convenient shopping center, I had seen it many times before going in. Please dont let the price fool you into thinking your massage will be less than. It is the best value for your dollar! The owner is very professional and friendly. While we review trouble areas in the beginning, its as though the therapist can read my mind! I always see Gloria, and I leave each time feeling refreshed. Caring for my body through massage is new, and I am so grateful Zen Massage provides an affordable option to help me help myself! I also receive reiki here, which has helped shift my energy and and my mentality to a more positive place!
I was en route from CA to TX and knew by the time I got to Las Vegas I would need a massage. This was perfect. 1.5 hours of deep tissue with hot stones incorporated. Super refreshing and relaxing. Made reservation on line; good emails in response. Super reminder call, easy form to fill out. Driving was easier for the final 2 days of travel! Thanks a million!!
Kobi Parker is an incredible therapist! She not only worked out my week old knots in my upper back/shoulder blades the size of my torso, she worken on my broken heart. Massage therapy, THERAPY indeed. She is so calming and incredibly intuitive, with a big heart. This was my first visit at Zen. I will go again. Thank you Kobi, I feel so much better after my massage.
I came here for the first time and saw Jamila after the great reviews I read about her. She is honestly the best therapist I’ve ever gone to. Her techniques showed me she knew what she was doing and she took it seriously. I’ve never visited the same person again because I’ve never found that one person I love but now I have. I’m definitely coming back again soon!
Yesani my massage girl is fantastic! Very clean and very personable staffJerry is great.
Massage was good. A little rushed at the end. But overall good. 3 stars because I paid for a 90 min massage and only got 80 min. Was then told it’s 5 mins for “consult” probably 30 seconds. And 5 min for clothe removal. Now Ive had many massages and if anything I always get a few minutes extra. Or on the dot 60 min or 90 min. So I felt scammed for my 10 mins. For sure won’t be coming back. Shame on them.
Really enjoyed my visit. The staff was very nice and the place was really clean and relaxing. Taylor did an excellent deep tissue massage and I left feeling relaxed and with relief from some pain. It was also really nice not to walk out of the room and into a sales pitch to sign up for membership. Definitely will be returning!
2 stars only because I went for a deep tissue massage and she would only do light massage.... extremely disappointed... update within a hour of posting this review, I was contacted by the owner asking about my experience, after a short conversation he wanted to make my experience with Zen better, which is nice to see that they care about their customers! So changing from a 2 star to a 4 star... update again tomorrow after massage.
Needed a place to get a massage and found Zen, my Massage Therapist was Emily and she was amazing I felt comfortable and 1,000 times better when the massage was done I did 90 minutes and it was worth it. I wasnt asked to purchase anything and the staff was just super nice! I will make this the place I go to from now on and the location is so convenient!
We did a couples massage today and from beginning to end the experience was good. The establishment was very clean and the staff was very friendly. Pricing is very affordable. If you leave the massage and your very thirsty then the therapist did a good job.
Millie is next level. Ask for Millie if you need some serious work done. Also the lotion she uses smells insanely good and everything was so healing. This was my second time there and first time seeing Millie what an amazing person. I recommend this place in general but to my luck Millie could actually see what is happening and was very kindly generous with experienced advice which was super right on in the lines being full of all-natural and pro-active and super helpful. Millie is fantastic. 5 stars.
My wife and I did a couples neuro-muscular massage. Both Jasmin and Rosie were great in focusing on our problem area. For me, it was brutal, but well worth it.
Angie is an expert healer in my opinion, from reiki to hot stones i never leave without a chilling experience that heals the mind body and soul. So glad i took a chance here, will be back regularly.
I’ve been coming here for years; one of the best places in town!
I had a fantastic facial from Mimi at Zen Massage in Henderson. Mimi greeted me with quiet friendliness, had the table heated, and nice relaxing music playing. She explained every step of the facial and provided some real helpful skin care tips. The facial I had even included a gentle hands and neck massage. My make up has been staying longer now that my skin was treated to a facial.If you need a break from stress I suggest a facial.
1st time customer, had a very relaxing deep tissue massage by Kati - just the right amount of pressure. Kati was very professional and friendly, the room and massage table were clean as was the rest of what I saw. I’ll be back again and would definitely recommend their services!!
My husband booked me a prenatal massage due to my discomfort and insomnia. I had looked forward to these 90 minutes all day! The check in process was quick and easy. The therapist was nice and the place was clean. However, the therapist wore rubber gloves the entire massage like my mother wears to wash dishes. I could hear them and feel the on my skin. The pillows they used to prop me on my side were itchy and uncomfortable and cheap. At the end, she asked me to lay on my back, I am 30 weeks pregnant and cannot lay flat on my back,, so I rolled to my side. She didnt even notice my discomfort until half way through she asked if i could use a pillow. She gave me one and then continued on as my neck was then hyperextended. I had to ask for another pillow. I usually get deep/intense pressure for massages as I find it irritating when ppl just lightly rub my skin. She wouldnt increase the pressure to even medium depth because she didnt want to massage me too much and hurt me while I was pregnant. Soooo what is the point of a prenatal massage? My 2 year old massages better. When I checked out, the receptionist asked me how it was and I said not good. She said oh thats good. Would you like to pay with the card on file? Basically, I left the massage in tears and more tense then when I arrived. I almost asked to leave in the middle but couldnt imagine it continuing to get any worse. I cannot speak to their other services, but I would NOT ever recommend this place for a prenatal massage as obviously they have never ever had experience with real pregnant women.
Great massage therapists. If you book a 60 minutes massage its really only 45 to 50 minutes due to them giving you time to get ready. The focus massage is not worth 20 minutes when its supposed to be 30. I do recommend them because of the therapists they have, but would like more for my money.
I have been a Zen Massage regular Zen massage client for a year. Laura, Smitti, and Kobi are my favorite therapists!!The staff is very professional, the facilities are nice, and the price point is extremely forgiving for those who feel massage is a necessity vs a luxury. Do yourself a favor and visit then ASAP.
Our massage therapists were awesome and great people! Very clean and professional. The massagers were good. Just not what we were looking for though. Again, great overall facility and great customer service!
This is an amazing place!!!!! Beverly is truly a gifted Reiki healer. I have some major health issues and did several remote healing with her because I live in Colorado. I felt a significant difference after she worked on me. She is so intuitive and was able to get to some deep healing. She was also able to give me insight on what was happening with me. THEN I was able to come to Las Vegas and work with her in person. I felt clearer almost immediately. Now I am home and am continuing to feel clearer and more focused and my health issues are better. I will be traveling back more soon. I am so grateful for the work.
I recently moved to Henderson and was looking for a good spot to get a massage. I am 1000% satisfied with this place. Very professional and easy to book. Ive been to a lot of massage places and this was one of the best hour and half massages Ive ever had.Thank you Taryn!! Amazing!!! Thanks again. Im happy to have found you guys
I was disappointed with the massage I received due to the length of the treatment. I booked a 1-hour pregnancy massage at 10:00 AM. I arrived 10 minutes early to fill out the required paperwork before most massages. My massage officially began at 10:00 AM. I was already dressed, had spoken to my massage therapist, checked out with the cashier, and back in my vehicle by 9:52 AM. How is exactly is that a 1-hour massage?? I understand that the fine print said your undressing and consultation time would be included in your hour, but a massage that is less than 50 minutes long leaves a lot to be desired. I would also suggest using warmed lotion or oil as it is quite an unpleasant shocker every time the therapist touches a new part of your body with cold hands and cold lotion. I will not be returning to Zen Massage at any of their locations around the city of Las Vegas or Henderson as I am the type of customer who likes to get what they pay for. Ive had better quality massages in better looking locations where I paid for a 50-minute, 60-minute, or 90-minute massage and got exactly that. Word of advice to anyone else thinking about going to this place: save your money, and dont waste your time.
Wow. I had Millie. She is amazing and knows her stuff. She helped me understand my pain. She adjusted the massage to help my pain issues instead of just doing a massage that was just your traditional relaxation massage. Asked lots of questions and was super informative.
Preston was super understanding and provided some much needed pain relief from muscle tightness. They were also able to get me in same day which was a huge bonus.Only caveat (and I guess suggestion) I have is that the hour massage only lasts about 40-45 minutes, so I guess I recommend going for a longer one. At the beginning of my appt we talked a little bit about what I hoped to get out of the massage, determined the type of massage I should get, and I got prepped (so about 5 minutes), and as we finished up, which I felt was rather quickly, I was surprised that it was only 12:20 (I had an 11:30 appt) when I was leaving the room. A bit disappointing to say the least as I could have used and would have really appreciated the extra time and muscle work.
It was such a peaceful experience and I needed it! They care for your needs and will make sure everything is set for you. No one made me feel rushed. Im thankful that the receptionist asked me to come in 10 mins earlier to fill out paperwork because of my pregnancy, that was very very thoughtful of her! Thank you for an amazing experience!❤😁
The worst place to go to relax transmits exclusively negativity, they are rude to customers especially the meneager I saw cockroaches wandering near the horrible bed an unpleasant experience if you find yourself in that place then run away to make an appointment and its an effort😖😖😖🤮
This was the best experience I have had with a masseuse ever! Her name is Kobi and please go see her for deep tissue massage. I will be coming back bc of her!!!
Had my first massage with La Mar, he was so amazing. Made me feel comfortable and has such an amazing personality and energy.
I paid 100... It felt like my daughter was stepping on my back. It felt good... But I knew the girl wasnt trained. I have a huge bruise on my butt and at one point I thought she was going to shatter my kneecap when she stood on the back of my legs. No good. I had this same type of massage somewhere else and it was amazing. This was trash.
They need to invest in sheets they give you 1 faded thin stained sheet to cover and that is not comfortable when it all see threw there used to be a tanish blanket but my room didnt have it this time just 1 sheet... they have good prices compared to other places. Service was so so this time around but I had less pain. Im reading the reviews and shocked how some of them are responded by the company thats not how you treat people with cornerns or how you make them return. At least acknowledge their compliant and ask them to call you to address it. Arguing with people posts make the company appear unprofessional. I have been to Zen 7 times at 5 of the times were 5 star service. Take into account when customers report below 5 stars and learn how to overcome that obstacle and you guys will do ok. I do appreciate that you responded to me with kindness and will work on my issues so thank you
I had the absolutely most amazing massage $69. 99 1 hr deep tissue. Wow I feel amazing. Mikah (Mee- Kah) was the best and I am definitely going back.
My wife and I had a deep tissue massage on April 26th and we both were very satisfied of massage therapist. Emily was my therapist! Both my wife and I are looking forward to going back to Zen massage soon. I highly recommend Zen massage.
My wife loves this place. I think it is pretty good as well, especially for the price. I think my only thing on my one visit here is that I was super sore in my hamstrings, and was hoping to have a bit more time spent on them (even though it was painful to even have them massaged at all...lol). Still good massage and great, clean and friendly spot.
This was my first time here and it did not disappoint. I had Emily for an hour deep tissue hot stone massage and it was wonderful! Their prices are very reasonable and I enjoyed the entire process. Will definitely be back again!
My fiancé and I decided to treat ourselves to a couples massage this afternoon and it was everything we could have asked for! Our massage therapists were Smitti & Jamila. This was my first time getting a professional massage and it exceeded my expectations. I got a Swedish massage & my fiancé got a deep tissue. They were both amazing and massaged our back, legs, arms, chest & none of it felt rushed. Can’t say enough good things about Zen Massage! We will definitely be back!
We came to Vegas to visit our son and his girlfriend. Having known the owners Beverly and Jerry from when they were in KC it was an obvious choice to treat the kids to a Zen Massage experience. They never fail to disappoint! One of the healthiest addictions you can have! (Just a long way to travel between appointments:-)
Went for a relaxing massage and was not disappointed. Kobi was fantastic and was exactly what I needed. I’ve done all kinds of different massages from intense deep tissue to meditative and I felt like Kobi understood what I was looking for this time around. I’ll be back, much appreciated.
Had a very nice massage with Millie, she took her time and really worked on an area I’ve been struggling with.
Ive seen Smitty (i hope thats how its spelled) is an excellent masseuse. I went for my first ever massage and was very nervous.she put me at ease (and almost asleep!). I quicy booked my 2nd massage for al trigger pointed and she really focused on my problems areas.
I have had a couple Swedish massage sessions with Reiki and absolutely loved it. Taryn was my massage therapist and she is great at what she does. Will definitely keep coming back.
I love this place so much. Debbie was amazing. I have tried different therapist within this establishment and everyone is always amazing. The rooms are always clean, therapists are always amazing, & service is always great. I love coming here to relax & unwind. I highly recommend this place always ❤️
Went for a couples massage for stress relief and together time. There was a small mix-up with the scheduling, but they straightened everything out right away! My girlfriends masseuse really listened and worked with her on her trouble spots. She even went so far as to suggest things to do at home to help! Looking forward to our next visit!
I love this massage company. I’ve been tons of times and to many different therapists and have never been disappointed. I love that I don’t need a membership because I can’t always make it when I want to.
It’s too bad that I can give only a five star rating the value and service was great. Gaby who did the deep tissue massage knew the right spots. After the massage I scheduled another one and next time my wife and I will come in for a couples massage.
Millie is really great! Knowledgeable and professional masseuse. Clean and welcoming facility. Will return and recommend!
Excellent Service, Excellent Massage.All staff was very attentive, the place was spotless and relaxing. The price can not be beat.
Beverly and the whole staff at Zen are amazing. I highly recommend getting your chakras aligned and cleared with Bervely and then getting a massage. Its seriously the best combo :)
Had several massages over the years and by far Smitti did an amazing job. I was 100% satisfied and looking forward to going back.Highly recommended Smitti.5☆x2
Went about 6 months ago for a Reiko cleansing with Beverly, which i felt so much negativity, was lifted off me.. i have worked through the whole Pandemic, so was a lil stressful.. She also writes down what she has picked up during the Chakra. Im unexpectedly moving now with company and out of out of Nevada. As Im packing i ran across my sheet she gave me. On her sheet it said I would be living in the South, Florida, around water Come to find out in moving down in that area.
Extremely skillful and professional therapists, very friendly and helpful front desk. Very clean and comfortable atmosphere. Never disappointed.
Ruth was amazing. I got the sports massage and she was very communicative and knowledgeable. He technique was just what I needed. They exceeded my expectations! I’ll be back!
Started visiting Zen Massage a few months ago. Natalie has been amazing. Enivornment is very clean and professional.
Liz gave me such a good massage! When I went in there I couldnt even lift my left arm over my head and she relieved so much of my pain. Thank you so much! I definitely recommend this place and will for sure be going back!
All I can say is AMAZING. I had the best massage of my life. Jamila did an amazing job. I have never been so relaxed in my life. Thank you
Amazing experience, Anne was great! Best massage I’ve ever had!
A competitor within a 5 minute drive has better customer service, and therapists that offer better massages. This competitor is also expanding their shop to accommodate increased business.
Great experience. Pricing is great. Very clean!! Therapist I had was lovely and communicated with me perfectly. I recommend this place big time for massage and bodywork!
I had a great experience with them but I always have trouble booking. They don’t pick up the phone or the answering machine turns on. I’ve tried many time calling with no luck.P.S I have to edit this review, because I received a call few minutes later after posting it and got an appointment asap. Guys please answer your phone 📞Love,Anja
I really like this place. Ive lived in vegas for almost 2 years and havent gotten a massage because everyone is so pricy. But these guys are good quality and great price
Very poor massage and after the massage I was nice enough to leave a tip what money I had and the owner was upset because it wasn’t a big enough tip. Very uncomfortable situation.
Milly is AMAZING. Had a cranio facial massage. Ill definitely go back. My daughter recommended them highly.
I had the facial and mini massage--a perfect combination for me. A great value at a reasonable price. Ill be back.
Ive been bouncing around trying to find the right massage therapist for years. Luckily Im done with that. Savannah was amazing. Will 100% be back!
Great new massage place, no more monthly contractsThey have very nice people working there.Bri was my massage therapist and she was great on relieving my tightened neck musclesThank You guys
Bri does an excellent job. works hard to get all the knots out. Then entire staff is very pleasant and accommodating. Will be returning often.
Lovely experience. Did a couples massage and it was perfect. Will definitely return especially for the price. Super reasonable.
2 massages here 1 Swedish and 1 hot rock. The Swedish was amazing both good but Swedish was best. Adianez Fernandez has magic hands
Today my wife and I had a couples massage with Emily and Kobi and both therapist were excellent and very professional
Booked a couples massage for my husband and I. The staff inquired on the type of massage and check in to ensure that pressure was okay.
No flow. Patchy massage. Cold oil. And not deep as requested prior and during massage. Time cut before full hour. Don’t plan on returning unfortunately.
Facility is clean and the staff is always great! Taryn and Emily are my favorites!
I had the best 90 minute massage ever!Savannah was amazing!! I will definitely be back!
Professional. I had the 90 minutes deep tissue and it was very relaxing. My masseuse was gentle but got the job done.
Angie was the best. Absolutely recommend. I plan to go back on a consistent basis
Relaxing environment and was comfy and warm. The massage was well done. My muscles feel less tense.
Emily was great. My back had really been hurting and thanks to her work, she helped get me back to normal.
Great price great massage. Next time I wNt the deep tissue.
Taryn always does a great job. Knowledgeable, compassionate, and listens.
Zen massage employees and therapists are friendly and I had a very good massage. I will be returning soon.
Amazing! After a deep tissue massage I felt like a new person. Very professional and nice
Love Zen! Clean and friendly staff. Amazing massage therapists. I highly recommend
Yasenia was excellent. Very good at deep tissue massage. Very friendly and considerate. Will go back again.
Apparently sitting in the lobby is part of the massage time. And they want way to much personal information. Seriously, dont waste your time.
Too crowded and felt like a mill meh, wont go back. Massage wasnt worth the money.
Asked for a service and didnt get what i asked for, me face was the same, front desk very unprofessional. wouldnt go back not even for free.
Amazing service from the minute you walk in the door until you leave the establishment. Very professional services. Extremely warm hearted employees. Very highly recommended.
So far 10/10 service‼️ Amazing people.My favorite place for massage.
What a great massage!!! I Would go back again even though I have a membership somewhere else !!
Love this place, most of the time you can get an appointment the day of or the next day. Clean and friendly
Easy, no-hassle delightful massage experience. Ive already booked my next visit.
Brooke was a wonderful therapist. I would highly recommend her.
Andrea was fantastic, uplifting and a true professional! Ill definitely be back.
Its was amazing. Cobe relieved alot of deep tensed spots so amazing
Love, love, love this place. Always feel great when Im done with my massage.
Amazing, highly recommend. Swedish massage was outstanding!
Excellent
The massage was great and the staff was very friendly.
Great experience, professional massage and would highly recommend!
Taryn was very good and knowledgable, hope to return again.
GREAT massage! Great prices! Clean! Warm and Welcoming!
Anne did an amazing job! Definitely recommend!!!
Excellent service, very friendly people
Courteous staff and clean facilities. Always an enjoyable, relaxing experience.
Are there really any bad massages? I loved every minute of it.
Zen Massage and Smitty just preformed a deep tissue massage to perfection
Very professional and acomadating. Will definitely be going again!!!
Great massages that put me in a deep snore.
Erica is fantastic! Felt 10x better afterwards.
Millie is the best!!
Very professional excellent welcome!
Best massages!
Great Experience. I will be a regular customer.
Clean, peaceful environment, very accommodating staff...
Jerry and his crew are wonderful
Amazing message and not too pricey
IT WAS AMAZ-ZEN, DEEP TISSUE BY VICTORIA 😃
Never. Again.
Wonderful massage for a great price
Great massage
Awesome experience - for the health of it!
Gloria was great!
Good massage for a good price!
Salt
Love it
Great staff!!
Great place
Simply Amazing!!
Amazing service!!
Good people