Simon was a great help. Will come back. Great prices
The guy helping at the counter was very helpful. The woman who was helping another customer just walked away and acted as if he was gonna handle it. She kept staring and was kind of off putting. She didnt say hi or anything. Made me feel kind of weird.
A bit on the smaller side as far as layouts go but the customer service is always 100%. Very knowledgeable and kind staff who are willing to answer pretty much any question you have about their products, even if its I dont know but I can look it up for you!I personally was a bit nervous to ask about their sex toys but they maintained a professional attitude and gave me the advice I needed to help make a decision. A+ service and really fun atmosphere, just a bit cramped
My car broke down and I ended up in the parking lot of Planet K waiting for it to cool down so I could add coolant and try to get home. My phone was nearly dead and the manager was super kind and plugged my phone in to her personal phone charger so I could get enough juice to try to get home. Im not the typical customer of stores like Planet K, but the atmosphere was very friendly, the staff were all helpful, and interactions with the guests were pleasant and personable. Overall, great experience.
Variety of products. Kind and helpful employees.
Best Planet K out of any Ive ever been to.The staff was extremely helpful, knowledgeable and awesome. Went in to get some stocking stuffers for my mom and the ladies working at the time were so welcoming, funny, and not to mention smoking hot. Will definitely be getting all my smoke shop needs here in the future
Very small, no room to walk or barely move without running into another person or a shelf. Stuff is crammed everywhere and social distance is a joke seeing there is only about 3 ft of floor space. Staff is friendly and helpful.
This PK is pretty small and compact, so it is obviously not a flagship store. Dont expect the full selection here, but enough to hold you off. The employees are awesome and knowledgeable. They can answer questions about pipe size and attachments. This PK is a decent place to stop.
I just left Planet K in San Marcos, I was aimlessly driving arguing with an ex and i stopped in. I am so glad I did. The three awesome employees working there made me feel so much better. I am so happy I stopped in and would recommend this Planet K to anyone who cares about a positive customer service experience!I wish I got their names, but I’m Sure they’ll remember me! Thanks guys!!
An eclectic collection of gifts, collectables, and smoking accoutrement. The staff is always friendly and very knowledgeable. Whatever youre looking for, chances are they have a recommendation to suit your needs. Cant beat service with a smile :)
Every time I’ve gone in staff has always been very polite and helpful. The last two times I was in between which two products I wanted so they gave me a freebie to try which i think is very generous! I’ve always had a pleasant experience here.
Everybody in there is amazing they are all very helpful I always find what I want and what I need it may be a small little shop but they have plenty of selection. Dont be afraid to ask questions most of these people speak from experience because they do use their own products. love this place it may be a small location but they have plenty of selection there 👍👍👍👍👍
This store has some problems. Got a torch, asked the person face to face if she could fill the torch. She said it already is, so I was like okay thanks. I then got home and the torch went even spark at all,bone dry empty as well. I called about 20 min ago and tf hey said they cant do anything until 5pm because the manager wont be in, not the mention the manager was the on I asked to fill it up. So who ever goes here check your stuff before you leave
The store is packed in small space. This does stop them from having tons of crazy cool things to buy. They dont just sell pipes & incense, the store if filled with novelties. We spent about 20mins or so there but it was enough time for daughter to get what she came for and for the rest of us to check out cool posters, exotic drinks, funny bumper stickers, & even a corner designated to the erotic adult. I think this store probably draws a younger crowd with their inventory, I still didnt mind checking it out.
I love this place! I use to go in every other day now not so often but each person that works there is so freaking friendly and personable! And Lyla!!! Shes the best mascot ever!
It was a horrible experience my husband had his Id I am 30 and dont look like I teenager. Lady said that I couldnt even look without my id. How ironic we just left san marcos and I didnt have one. Horrible services. Want good service go somewhere eles. Plus very crowded store and small! Cant even move around in there. Wouldve been nice for better service. Maybe I should contact the owner and tell him what I experienced!!!! Dont even want to put one star on this place but it made me!!
Store is incredibly cramped, everything’s organized poorly and hard to find on top of being overpriced. For example their juul starter kits are $45, at a gas station you can get them for $15... WTF?
Needed some cliff notes for a big test for the powers that be. They had what I needed and were open until 12am, which gave me enough time to run in and purchase my study aid just in time to make sure my early morning pop-quiz was a success. Passed with flying colors!!!Thanks, Planet K....
Great happy hippie kids at a cool little tree-shaded elf-house, got me fixed up with exactly the gift I was looking for. Their A/C rocks, pop in for a look and a chill. Tell em The Hungry Texan sent you.
We’re very helping on what I needed and we’re so accommodating staff we’re amazing it maybe a small place but you’ll feel at home here if you have a problem here then there’s something wrong with you
I purchased another s**t C.B.D cartridge from this shop, last time I give these people my money. The staff is very un-knowledgeable of anything to do with C.B.D. They said they were going to give me a veterans discount and I guess forgot about it in the 5 minutes I was gone, having to pull money out of the ATM. They would not let me use my wifes Debit card even though we have been married for 15 years, and share the account because its her name on the Debit card. Bad customer service, and I would warn any veteran of the armed forces from shopping at any Planet ks in Texas. Also there is A Bernie Sanders for president billboard on every planet K property. Pushing the owners political opinions on his employees, with out regard for their beliefs.The owner Mike, acts like he is a socialists and cares about all of his employees, but pays them almost minimum wage, while he roles around in millions of dollars, taking advantage of their hard work. Also, most of the employees are high as F whenever I have gone in there in the past.I am done giving Mike my money while he works the staff to the bone for a profit.
I go like twice a week. Yes there are some lackadaisical employees but for the most part they are super helpful. They know lots about the products and if they dont they call for an answer. Keep up the good work.
Planet K definitely has everything you need for drug paraphernalia and the drug culture, the only drawback is that they are at least twice if not three times the price of the independent stores that sell the same exact products based in the central Texas region. I only come here because they’re open until midnight and I work very late otherwise I would be visiting the independent stores.
GREAT Customer service!! ..the guy who helped us (white dude with the curly fro) .was very informal about the products we were intrested in..and shared his own preferences about products and how and what worked best!..great environment!!.... A candy store for adults! PLANET K!
Customer service is nonexistent and some of the employees are simply rude. I had a couple questions on my visit and found that most of the employees know nothing about what theyre selling. Seems that some of the clerks are good for nothing but to be a warm body that takes up space.
Its really a nice store, its just a bit on the small side. Its great for finding those tiny, pesky screens! Bumper stickers are a scream! This is a great place to find incense!!!
Small, but they have a wide variety of objects for decent prices. The employees are also knowledgeable and friendly.
Great staff and a lot of cool novelties but added to my favorites list of Planet K stores Ive visited elsewhere!
Very wide variety of goods! Large grav lab selection.
5 star for the customer service 2 stars for the store itself. Too small.
I am a witch and getting calls to go here as well I was born as a natural Green Witch
I love the place for its ample parking. Its a little cramped inside, and you may miss a thing or two, but you just have to come back and maybe youll see what you missed before.
Great place for a quick stop. I love that its small so I dont get stuck looking at a bunch of stuff, like I do at all the others. Lol
Bro, just go inside. You wont be able to leave with out buying at least one thing. Im telling you, this place is amazing, your eyes will thank you if you just walk in.
Don’t bother if you want clove cigs! You’re better off to call NB or Onion Creek locations! It MUST be under new management!!!!
Small store, stumble through the front door fall out the back door. People are nice though, its a head shop in a closet (find a different locations if your claustrophobic)
A really great place, lots of unique things to shop for and buy souvenirs from this locally owned place staff was great very helpful
Small shop with a varied but limited selection of items to peruse. Staff varies on friendliness but you dont go here for the faces.
Love this place. A bunch of cool stuff for very reasonable prices.
Not a lot of selection, but both people were helpful informative cand very pleasant. It doesnt hurt that the girl was ridiculously pretty.
Its a great place to hang out and have some food and drink with your friends are witches with nice and very helpful with us
Everyone in here is so helpful Ive been living in San Marcos for years and I never have a bad thing to say about this place
Very nice Smoke Shop. Quite an assortment of smoking paraphernalia.
Rudest manager ever. Not helpful, not friendly, Im no longer shopping at planet k, much better shops out there, for much better prices.
Easy access from the highway. Quick and easy stop and very helpful staff.
Every time Ive gone in the staff is always been very friendly and helpful
I love this store! It always smells so good and the staff is very helpful.
Too small for as many customers as you let in during the pandemic... cmon guys, youre better than that.
Great selection, fast service and helpful staff. Only fly in the proverbial ointment is the small parking lot.
Nice friendly workers. Great place to get cbd. Very knowledgeable employees.
Very helpful, friendly and professional employees. Always satisfied when I visit or purchase anything at the SM location
Excellent staff, friendly.. and came outside to return my credit card that I accidently forgot!!
They have so many clean affordable choices for a healthy smoker or drinkers life style.
Passed by off of hwy 290 headed to the spicewood plant. Very visible youd know its a planet K
Nope! Lol My buddies house is bigger & has more hardware. Dont waste you time here.
They were helpful and gave me a discount and very friendly and knowledgeable on what i needed
I was yelled at by a female employee while i was asking a question about another product with a different employee and she scared him and myself. I couldnt believe she did that.
This is a very friendly store. The staff is always willing to help you out.
Good customer service! felt comfortable! would come here again!
Huge variety and some very unique items you wont find anywhere else!!!
Love the people and all the products! Great selection with lots to see and buy !!!
Very polite and informative employees, I had a great experience 👍
This place gets the job done. Small store tho.
I love this place. Cheap sunglasses are great for someone who loses them regularly.
Love this place. Kool stuff.
Very knowledgeable employees they answered my questions in a very professional manner!
Staff friendly, helpful and great environment. Thinking about applying for a job myself.
They have just what I was looking for, and the people that work there was very helpful 👍👍
Great quick and very informative service never let down coming here
I love this store and the employees are always super chill and helpful
Very friendly employees. Reasonable prices
Everything you need to get a party gift for someone. Lots more
Best place in locally to get cigars and specialty cigs, like Djarum.
Really tired of folks who look down their nose at you when they havent used soap in weeks.
Pretty small but they have everything you need.
Love it! Helpful staff.
Friendly staff. Even gave me a $2.25 torch lighter thing on the house.
Friendly staff. Great selection
Lots of goodies to be had! Monthly discount is much appreciated
What a great place to do all your Christmas shopping
Great selection of trinkets and oddities, friendly staff
Too cramped of a space limited products compared to other plant ks
Super knowledgeable staff and good vibe
Fun easy to find items simple and uniquely odd
Great little shop has everything you looking for
Great selection! Plenty to buy and look at.
Had everything I wanted, nice people...
Friendly knowledgeable staff.
Place is awesome. Stopped by on vacay!
Cool bandanas fancy sodas and hemp rolling papers
Rude, stuck up, and extremely overpriced. Shop local!!
Great place for anything you need!
Highly recommended great customer service
Friendly and helpful people here
Always helpful, kind, fast and safe
It doesnt have son of what the other stores have
Good stuff to look at and buy.
Nice people with decent products
They were open, had what I was looking for.
Love jazzy the employee
Extremely helpful staff.
Its just way too small.
Great knowledgeable staff
Cashier has a nice rack
Great prices
Always friendly staff
Smallest Planet K Ive ever been in
They had everything I needed
Had exactly what we needed
Real good service
Always helpful and clean
Great people in there.
What do you think I was doing there...
Quality is alright prices are high
Nice friendly and helpful
Love some planet k
Love to visit this place!!
Way too small.
Its a great place!
My favorite place!!!
Horrible customer service.
Great
Great service
How old you got to be???
Dont know to much about it
Love it!
Rosey twisty poo
😁👽👍👍
0/3 on masks
Bad Customer service
Friendly staff.
Great incense
Love planet k
Good people
Kinda small
Helpful staff
Friendly place