The tall Indian clerk, either in his 20s or 30s that wears the black turban, really need to take a course on customer service because hes the most rudest and disrespectful person working at this particular smoke shop near Stephanie and Horizon Ridge Parkway in Henderson.Went inside to purchase cigarettes and a box of Tar Bar cigarettes filters and this clerk informed me that the shop didnt have anymore Tar Bar, however I caught him in a complete lie because there were plenty of them on the shelf.After I have purchased my items I told the clerk the next time whenever a customer request for a certain item and he lies that the shop doesnt carry it and its on the shelf in face view of the customer that he shouldnt be working in public. The clerk told me to not come back into the shop after confronting him about his lies and being rude to the customers and this is not the first time this clerk has been rude and disrespectful to customers entering this shop, especially towards African-Americans!!!I seriously need to talk to the real actual owner about firing this clerk because his customer service skills is horrible, disrespectful, and disgusting!!!I WILL NOT RECOMMEND ANYONE TO VISIT THIS PARTICULAR SMOKE SHOP!!! 😡
This place is a hit and miss. There is one guy who is super nice who works here, then there’s another guy who shouldn’t be working with the general public at all. The world is already an ugly place, I don’t need to go into an establishment spending my money with someone who is not nice.
Typically I like them. This was the first time I’ve ever purchased a vape from them that was counterfeit and I feel very put off by it. I reached out to the vape company (Elfbar) and they confirmed what I had was indeed fake. The taste, feel, appearance and weight was off. Edit- there’s no QR code to scan because it’s not real. I’ve already thrown it in the trash and moved on to buying elsewhere.
Great place, prices, deals and service!
Great place to shop, friendly family run environment. Sam always gets me taken care of when I come in! HUGE selection and great prices. My go to shop!
This store opens at 8am so when I come in at 12:30pm and try to purchase a product there is absolutely ZERO excuse as to why you cant break a $100 American Dollar Bill, especially when you are literally next door 20ft away from one of the largest banks in the Country. I drove over to A1 Smoke & Vapor and the gentleman working said he will break my $100 dollar bills all day long. You clowns should close your doors and return to the Country you came from if this is how you are going to run a business. 100% Pathetic!
Update your store times would you.You always close early, you should reflect this online so others don’t plan non accordingly
The staff is super friendly and they have a wide variety of glass pieces. Definitely my go-to shop in Henderson!
Excellent service, very nice man, always accommodating. Great prices. Close to my house, my place to go.
Best place in town, highly recommend
I came in today and was helped by the most delightful young lady...I didnt catch her name but she was awesome. She explained how everything works and what its used for...I ended up purchasing a grinder and an Evolve-D Plus(an upgrade from what I originally wanted) I said all that to say...I spent more money than expected but hat because she was amazing at her job. Ill definitely be back again...GREAT ATMOSPHERE AND CUSTOMER SERVICE☺️
Its 4:31 in the afternoon and I stop by to get something before I go out of town and the door was locked but the sign said open so be careful
Do not buy anything from here they are charging INSANE markups on retail priced items!!! $110 for a $40 vape and $50 for a Novo 3 that’s literally $20 everywhere else!! DO NOT BUY FROM HERE RESEARCH FIRST
I shop at this place everyday. The staff is very friendly and always is willing to help with whatever you need. So glad this place is right next to my place! Serious the customer service here is what makes this place awesome.
This is a great little smoke shop and while I may be biased as thats where I used to buy cigarettes there until they got me started on vaping instead, I still think Its pretty good.The location is fine and accessible being in a shopping center, and parking is almost never an issue even with the surrounding stores/bank.As I mostly go in the afternoon/evenings I usually deal with Stefanie who is fantastic, always smiling, has great advice, and is knowledgeable about the products.Only once have they not had the exact thing I was looking for, but as it was a specific flavor of vape juice it wasnt an issue to ask what else was good.
One of the best smoke shop in Henderson. They have huge selection Vapes, premium juice hookah, glass pipes, bongs & really reasonable price compare to other smoke shop. Owner Sonny really helpful & he is knowledgeable about everything in the store. Guys, if u live in Henderson, THIS IS THE STORE,U NEED TO CHEEK IT OUT...
Not worth the visit, employees are not helpful. As well as they charge you an extra .50 cent if you use debit with tax, 7eleven or walmart are better options.
I enjoy coming here. This shop always smells fresh and when stepping in I can actually see my reflection on their very clean and shiny bongs! They always have what I want in stock and not only that but Abhi who takes care of the shop always makes sure that everything is in stock by marking those items down. Got a chance to meet the owners Suku and Guru from another Smokes & Vapors shop who are always friendly and treat me like family when I come in! If you are looking for a good decent price for a high quality item, then come here! If you are a customer whos vape is not working at its full potential, Abhi will be more than happy to assist. Patient guy who is very generous with time and saves you money!
Super awesome place!! Stop here almost every week and get 4-5 puff bars always has a great selection even tho i take a minute to find out what flavors i want this week staff is always welcoming. Thanks guys keep up the good work!
Charged me(after putting me on the spot) 150.00 for a $80.0 bong and didnt even offer to wrap it! Do yourselves a favor and take your business anywhere but here. Unlike me you can keep your dignity. ****DO NOT RECCOMOND TO NEURODIVERGENT INDIVIDUALS!**** He targets people who have disabilities and who are neuro-divergent.
Stefanie helped me when i was here. She was an absolute delight. Very patient and helpful. I only return here because of her genuine smile and uplifting attitude.
The guy who works here is really nice. The prices are pretty good for the area too. Always stocked up on anything I’d want.
If I lived here this guy would definitely have a loyal customer! Very helpful and great prices! I know as long as Im in the area I will be stopping here.
Very Good customer service. Everything is organized. They have a lot of different choices like different types of pipes they also have cigars, Vape, puff bars, hookahs and etc. Amazing!
Man this the best smoke shop the man behind the counter got the vibes that the guy right there n the inventory is A1
Great experience. Good selection and prices. 🙏🏻✌🏻
KRATOM SMOKES & VAPES have best quality KRATOM in town,really good price.They have very good selection of products. Every time I go they have new products. Excellent customer service,very friendly and knowledgeable.
Good price I enjoyed spending my time there nice selection
Shame on this business for not honoring the advertising on the WhipIt Butane Cans for Buy 1 get 1. Or if they did, they charged me $20 per can when you can find these for $8 or less anywhere.
New to area, visited yesterday and Stephanie helped me tremendously ! Great shop: Supplies, Cigars, etc....Super organized and clean. Go see Stephanie - shes fantastic !
Super close to my house, staff is always friendly and they have whatever I need every time I come! 10/10 I send my friends as well :)
Totally friendly staff, huge selection, and great atmosphere. Especially good prices for Barz vapes. Go check it out!
HORRIBLE PLACE PLEASE DONT COME HERE ASKED KETAS MOM THE INDIAN LADY TO PLEASE HELP ME TAKE OF A PIECE ON MY VAPE . SHE YELLED CURSED AT ME AND CALLED HENDERSON POLICE AND ALWAYS TRYS TO SHORT CHANGE ME. THIEVES THEY ARE ONLY BECAUSE THERE MAD THERE GOING OUT OF BUSINESS SOON DUE TO LOW SALES AND BAD CUSTOMER SERVICE. RUDE UGLY NASTY WOMAN!!!!!👾
My man Abhi got Whatchu need on stock 💯 best service out of any other smoke shop In Vegas hit up his store on Stephanie & horizon for best products & prices!!
Ripped off.Bought two fatties that would not charge.Would not replace.DO NOT SHOP HERE.
Amazing service, Stefanie was very helpful and got us everything we needed. Will definitely be coming back!
Very wide selection of glass and Salt Juices, every time Ive entered Im always welcomed.
Super friendly service and Sam is the man!
Sasahalie was very helpful and friendly. Great selection and good prices. 😁
Guys a hustler. Get ready to be in a bidding war. Products and pipes way over priced and not marked.
They sell products that dont work and then wont let you return them will only give you a discount to buy another one. Why would you buy another one when the first one didnt work? Terrible customer service!
This shop has a huge selection of Kratom at good prices and the staff are very knowledgeable!
Awesome location! Great service! Totally reccommend
Stephanie’s the best she’s super cool with great customer service
Great shop lovely staff highly recommend ☮️
Stefanie was awesome. Saved my ass on some stale phillies
I love this store one of my favorites in Henderson!!
Great selection! Would go again
Sashlie hooked it up with great prices and excellent glass!
Awesome store. Love the staff!
Great place for all kind smoke and vape stuff
Great smoke shop even better customer service
Best smoke shop in town they have everything!!!
Very friendly sales people.
Wide selection of everything you need smoke or vape wise!
Good variety, friendly workers, grab a soda!
Lousy service called me names
Sashley is awesome!
Bsd selection of glass
Not open when it says open.
Perfect vape ! Guava ice
Sashly was awesome
Nice place