I was pleasantly surprised in the best of ways! Professional front desk staff and a very clean, well managed establishment. The pricing is more than fair for being right in the center too. I highly recommend. A great re-charge and it was a perfect balance of relaxation for this new dad. 5-stars and extra discount with cash! I had the 30 minute massage with hot stones and 30 minute foot reflexology. You get to pick you own aroma therapy oil too!
I recently visited the establishment. The therapist was skilled at his job. However, when checking in, I requested that they focus more on my quadriceps and shoulders, but the therapist spent the majority of the time on my back. I would recommend that they prioritize the body parts that the client requests. Additionally, communication was challenging due to the therapists limited English proficiency.
Amanda was very thorough and tended to all my needs. She checked in to make sure that the pressure was just right. I appreciated the cleanliness of the establishment. The entire esthetic was helpful with relaxation and calmness. It was easy to make and reschedule my appointment and was very accessible. Thank you!
I felt like it was a really good experience. I hadn’t had a massage in about 8 years. The woman who worked on me make sure to check in with me about the pressure and temperature of the hot stones. I felt very comfortable. The only thing I would recommend is to have a bigger sitting area in the lobby when you first walk in.
My 90-minute deep tissue massage was fantastic. My massage therapist made sure to check in with me about the pressure, which was perfect. I was so relaxed that I dozed in and out of sleep! My body feels great and I can’t wait to return.
First time getting a massage here and it felt like I went to heaven and came to earth! Amazing place ✨Lily has blessed hands for sure 🙏🏼The hot stones felt like a warm hug to my soul.Very easy to book, since the minute I walked in they were very respectful and the masseuse doesn’t make you feel embarrassed when getting a full body massage.Will be definitely coming back here!
I have been getting massages for years. I work on my feet all day and I am constantly using my arms to lift. Amanda gave me the best Swedish massage I ever had and knew exactly where the tightness was to relieve my pain.Candy and Amanda are always in tune with which muscles are tight and n need of deep tissue work. They are consistent and kind and always make sure we are comfortable. My kids and I get massages here regularlyAs always my experience was relaxing and healing!! Eric was a new masseuse and I usually have one of the women. He did just as well as anyone else I have ever had and even did some amazing stretching with me. I’m a barber and on my feet all day sometimes for 10 hours and he knew exactly where my muscles needed deep tissue massage without me telling him. Just awesome as always!5/30/24 Amanda is always so in tune with where my pain is and how to relieve the tension in my sore muscles after being on my feet working as a barber everyday. Amanda does such a great job!!! All the staff do! I feel so good after my massages at Aroma I will never go anywhere else. So clean, so inviting and the choice of oils is perfect for your specific needs. Also, the back walking, foot work is fantastic for a deeper massage.
Bella was wonderful. It was my first experience there and had with a 30 min foot massage/ 30 min back/arm and hand massage. Extremely relaxing and booked another appt.
Great service, great massage! Very kind staff and great experience! Customized to your liking with essential oil of your choice and massage style of your choice. Would highly recommend!!!
So my experience seems to be different than most of the other reviews. Ill start by saying if you want a good massage, for a decent price, with the convenience of booking quickly, then this is a good spot. However I will say, the overall quality of the experience was not what I was expecting from a 4.9 star location. I had a couples massage with my girlfriend. There was no option for the both of us to specify which part of our bodies to focus on, as there was only one diagram for us both to annotate. We were in the first room and were able to hear the noise and talking through the walls of the front desk. The music wasnt loud enough to actually set up a peaceful atmosphere. I had an hour long massage, which the first 30 minutes of was through the cover/sheet. So this made me really hot and begging for lotion. The head rest/cushion was also really tall, which kinked my neck and was quite uncomfortable. My girlfriend on the other hand happened to get some scratches on her neck from her massage, and also had her lower back hip bone repeatedly jabbed that ended up bruising. In general, our massages were vastly different. So like, not sure what went wrong with our experience. On a positive note, I got an unexpected nice stretch at the end of my massage that cracked my back which was awesome. The masseuse also wasnt shy about getting on the table to really get in there which was great. Hot rocks were a pleasant surprise. Also got a really long and needed knee massage which I didnt expect. So take that as you will.
This place is amazing! The massage therapist knew exactly the spots to massage and got right into all the muscles that were too tight! Would def come back again!
A girl that gave me the massage stood on my back balancing on only one leg on my thigh. I’m not a heavy person. I told her that it hurts several times. She laughs like it’s a joke and says ‘Is this your first time getting a massage?’ And no it wasn’t. Pressure is not same for everybody and she definitely needs more training.
I had such a great experience today! I scheduled a full body massage, and Emily did an amazing job, I didn’t have to tell her what to do she just DID! Can’t wait to be back already!
Incredible! The best massage I’ve had! Affordable and easy to book! Rooms are super clean and perfect ambiance for a massage. Lola was hands down amazing!!! Staff are so incredibly nice too
Kevin was OUTSTANDING! He checked in with the pressure level and address my entire body for the full 120 minute service. The environment is so tranquil. I have booked my husband a Father’s Day 120 massage already!
I was a walk-in and was looking for 90 minutes, but they only had 60 minutes available and so I was happy that they could squeeze me in. I got the 60 minute reflexology, including bodywork. The therapist was very professional and did an amazing job.
Dont walk , run to this establishment!!! The best massage Ive gotten on the east coast 20/10 !!! What an amazing experience!!! Wow!!!! The price was so cheap for a full body massage and for one hour and hot stones !! You cant beat that 10/10!!!!
It was super easy to book and get in. The experience was comfortable and professional. The masseuse even walked on my back for some extra pressure. I will definitely be going back!
Annie was so professional and kind! She listened to what I needed and did that and more. She focused on the areas I asked her to and made sure I was comfortable all along. I can’t wait to go back!
I loved the way they manage availability of massage therapists on short notice. While other massage salons make you wait at least for a week, I always got quick turnaround here. It’s said, good service which is not available, is of no use. I’m happy that I never faced this problem in Aroma Massage. We opted for couples massage and it was very relaxing. The massage therapists for sure have knowledge of pressure points. I’ll definitely come again.
We called day-of for a couple’s massage and got in quickly. The massages were excellent! Will definitely be coming back. The rooms and facilities were super clean. Have heard good things about their reflexology work so will have to get that the next time.
Awesome massage. Very relaxing while also invigorating. I highly recommend. I just had a massage in a luxury spa at the Intercontinental Hotel in Osaka two weeks ago. I can’t decide which massage was better (both were fantastic), but this one was half the price!
Clean, comfortable, and relaxing atmosphere conveniently located in The Center. Excellent massage! I left feeling renewed.
Very clean and accommodating for appointments, Kevin is great, and attentive deep tissue massage is great.. he does wonders.. I have chronic back and leg pain.. When I go in to see him, it helps for days at a time.. I highly recommend Kevin
Every time I come here, I have an excellent experience. I have arthritis and I just had the Swedish massage with Bala, and she was excellent. Just what I needed when nothing else worked.
The therapists are very skilled. The customer service is second to none. They have a very relaxing environment, and they are extremely professional. I have never had an experience that was anything less than excellent. I recommend them highly.
My boyfriend and I went in for a couples massage. I have been getting massages since I was 15 (23 now) and Tina gave me the best one I’ve ever had! She found knots I didn’t think even realize I had. My boyfriend loved the massage he got from Lily! He felt super relaxed and enjoyed how she stepped on his back. It was his first massage experience.
The massage therapists pay much attention to your areas of concern and frequently take the time to make sure that you are comfortable through the massage. Professional and experts at their craft!
I have never had a massage that good before! I felt relaxed, but my muscles worked in.
It was amazing! I was soo relaxed. After the massage I felt lighter, but 1 hr is too short! Definitely will come back :)
Best affordable massage in the area! Very clean and relaxing atmosphere, especially since the recent renovation.
Very attentive cozy and great massage therapists. It was quite clean and so relaxing. I love the warm collar nesting. The head phones with spa music. I felt like I was transported to a Tibetan respite. Lola was able to pinpoint all the trigger points from head to toe literally. I had a foot and back combo massage. So worth it. They are friendly and very accommodating. I’ve been to many places. This by far exceeded all expectations. Thank you for an hour of much needed relaxation I left feeling rejuvenated and energized.
I always get deep tissue. If you want true healing get a deep tissue from a therapist trained in China. Any spot that hurts needs to get worked out, so expect it to hurt while on the table- but its SO worth it in the end!!!
They got me in last minute and I’m so grateful. Amanda worked so hard and my back and hips feel much better. I highly recommend this place!
I had a wonderful foot reflexology massage with 15 minutes of body work. Annie was an amazing masseuse and I was very relaxed.
60 minute foot reflexology is amazing. It is very relaxing, an excellent massage. Includes more than feet and worth every penny!
Very clean facility, friendly staff. Highly skilled therapist. Best massage I have had in a long time.
The best massage in town! I come often and always get a great massage. Amanda is the best!!
Professional. Excelllent deep tissue massage. Felt very relaxed after the massage. Will come back!
Go to this place at least twice a month and cannot rave enough about this place. The 60 minute deep tissue foot reflexology is my favorite, but can’t go wrong with a combination either!
Emily gave a great massage, getting into small muscles I didn’t even know were there! I felt so much better when I left 😀
Lola is amazing. That was the best massage I’ve had in a very long time! The deep tissue is a must. She got all my stress knots out and ai feel like a new person. Thank you
Excellent. Had an hour and a half deep tissue massage with Lily and she was great. Just the right pressure and I cant wait to go back. Actually ooked my wife for the same and I know she is going to love it to.
The prices are incredible (even *I* can afford to do it every two weeks), the place is clean and quiet, the waiting room is comfortable, relaxing, and clean with water bottles and information about the different types of massages and aromatherapy oils available. Everything is thought of in advance; there’s a place to keep all your things safe directly in front of you inside the massage room and they have butterfly clips to tie back your hair. The music and low lighting help you to start unwinding and the walk-the back technique was INSANE. Who knew someone’s feet could have so much dexterity? My girl was undoing the kinks in my backs with her toes! First experience with hot stones, too, but I now wish I could sleep in a bed of hot stones because…WOW. Definitely will come back. I’m already starting to feel better two days later!
Lily was outstanding. Everything was clean , rooms were comfortable temperature, massage was absolutely amazing. Thank you.
Both my BF and I enjoyed the whole experience! It was more than what I was expecting since it was my first time. Will definitely be returning. It was a 10+/10 experience!! Thank you, Aroma!!
I cannot describe enough how amazing this place is. It is clean, courteous, we showed up a little early and they took us right in. The masseuses were absolutely incredibly talented. I have never had such a good deep tissue massage. I will definitely be back and thrilled to find this gem in West Hartford!
Wasnt for me I booked an appointment for my fiance and she was very happy and love the atmosphere and was so happy with her massage that she is booking a couple massage in a few weeks so safe to say its a must try
The prices are affordable, the staff is friendly and the massage was top tier. The massage was transformative for my back which is where my body tends to be the most tense. My bf booked the Swedish 1hr massage with hot rocks and it exceeding all of my expectations. I plan on coming back again soon!
This is, by far, the BEST massage I’ve ever gotten. Emily is amaaazzing!! Deep tissue with many extras, like hot stones & stretching at the end. I will never go anywhere else! Highly recommend. Very affordable! ❤️
I brought my 2 daughters here today. For half hour. Massages and their only comment was one can we go back for an hour. Service was very friendly and facilities very clean
First time visit. Let’s be clear - it’s not a spa experience…you’re not transported to a soothing, relaxing place; I booked a 90-min deep tissue for me and a 60-min Swedish for my hubby on the phone - he didn’t take our names, just my cell number and when we arrived there was no intake form where you declare any medical conditions, problem areas. There’s an electronic booking iPad device to check in with your cell and you do get to indicate the type of pressure requested, but I don’t know if the actual therapists you get see that info. As we waited for our appt time I can see what other reviewers reported about being “pressured” to tip - a group of 4 and a group of 2 were ending as we arrived and all of their massage therapists came out to the counter and stood there watching as those groups paid then literally grabbed the envelopes. And because there are so many therapists working at the same time, there is a bit of a conveyor belt feel in the waiting room.We were led to a therapy room that was set up for the two of us to be in there at the same time. We explained that we booked different length massages and we didn’t see how that was going to work when the 60-min was done and my hubby needed to change etc. while I was still on the table for another 30-mins. They tried to insist. We said no. They eventually led him to a different treatment room.With all of this shared, I can ALSO say that our massages were good overall. Tina’s deep tissue was DEEP (she has thumbs that can be used as deadly weapons) very thorough, included some stretching, hot stones, hot towels, attention to the scalp and face as well. When I asked her to moderate the pressure she did. The massage starts and ends with you under the sheet for about the first and last 5-10 mins but the majority is with the massage oils. Hours later I still felt my muscles aching and that’s what a deep tissue should feel like, so thank you Tina. My hubby’s therapist was Emily and he said his massage was fantastic. The price points are good, because there are so many therapists on staff availability is also good.If you just want a good massage without all the bells and whistles of a “spa experience” they’ll get the job done.
It was an amazing experience! Great customer service and the massage was the best I’ve had!
6/11/24 update….First time having a chair massage, now it’ll be tough choosing which service to book. It was AMAZING. The woman who took care of me definitely knew my problem areas without me having to say anything.My husband now knows my favorite place for massages and makes sure to book one for special occasions (anniversary today) :)Looking forward to booking a couples massage in the future.10/6 update…I wish I had asked the name of the gentleman who gave me my foot massage to give him proper credit but he was AMAZING! (Update… his name is Leo!) I left there feeling fantastic. I went in for my birthday massage and he just went above and beyond, best session I’ve had by far at Aroma. As always, they’re very polite and the ambiance is so relaxing.…..The staff is friendly, they were very attentive and the ambiance is so relaxing.My first time getting a reflexology and will definitely not be my last! My fiancé and I were walking to dinner when we noticed Aroma spa. I grabbed a brochure that was conveniently outside of their door. All through dinner I kept thinking about a nice massage and when we walked in we were greeted so warmly. I did not have a reservation but was taken in immediately. The gentleman who did my massage was absolutely amazing! He did such a great job in making me feel comfortable. Can’t wait to try more of their services! My feet feel fantastic
My wife and I usually go to Aroma SPA every two weeks for a 90 minute couples massage, our experience has always been excellent.
It was so much more than I expected. It didn’t feel rushed. I felt comfortable and very relaxed.
The massage therapist was extremely professional and ensure that my experience was pleasurable. This was my second time and I am so pleased.
The massage is amazing every time! I feel like I walk out with a brand new body.
I saw many good reviews on google and decided to give it a try. I didn’t make an appointment, but I saw that they had availability, so I just went and walked in and they took me right away. The masseuse was really gentle and throughout. I had a reflexology, and my feet that has been really sore already feels much better. All staff was very friendly.
This is my new go to place! Today I went for my second deep tissue massage. They have a very easy online booking system and I was able to get a same day appointment which is so convenient. The staff is always very welcoming and friendly. I received a great deep tissue massage with deep pressure as requested with usage of hot stones. It was both relaxing and pain relieving, the massage worked wonders at relieving my upper back tension. I can’t wait to return!
I am feeling so good after my massage. She did such a awesome job.👍
Went in for a couples massage with my hubs and had an amazing service. Left feeling like a new person!
Great massages you will leave feeling brand new, available on short notice, quality skilled service. Reasonable prices!
I walked out feeling brand new. You will not find another place better than this place!!! Emily gave a massage treatment from paradise. Unforgettable & most important my body feels renewed& refreshed
Best massage ever. Deep tissue was epic. Thank you 🙏
Clean, friendly, talented. One of the best massage experiences Ive had! Cant wait to go back! Was very relaxing a peaceful! My masseuse was strong, I normally go for a deep tissue massage because I find most masseuse lacking in the pressure department.The medium strength was excellent! I am looking forward to trying a deeper massage. :-)
Fabulous massage experience! Lilly applied the perfect amount of pressure to help work out all the nasty knots I have. I haven’t felt that relaxed in a long time! It was an all body deep tissue massage but she also focused extra on the areas I specified (my neck and shoulders). The various techniques used were wonderful, including the hot stones and warm towel.I will definitely be going back!
Emily and Lily were AMAZING! We had some of the best massages. Felt very relaxed afterwards Thank you!
It was amazing and clean. If you are looking for a massage this is the place!
Amazing deep tissue massage. 30 but relieved a week of neck pain. Affordable and no frills. Clean.
Well satisfied with all the services. This is my 3rd time doing the full body and foot massage. The staff are professional, pleasant and skilled. The facility is clean and modern. The location is great as well, near to a variety of restaurants.
Stopped in on while walking around the center. They took us right in. I had Eric, Ive had a lot of massages throught the world and can honestly say this for not being what most would consider a luxury spa was one of the best massages Ive had. Left there feeling completely relaxing and wanting to book another visit.
Aroma always gets the job done. The masseuse does a great job of focusing on requested problem areas and needing out all knots / tender spots. This is a high quality, straight-to-the-point reliable experience; highly recommended!
I was recommended to attend here by my godmother who had an amazing experience. She definitely did not steer me wrong my masseuse Lily was absolutely incredible.
My appointment was such a happy surprise. Clean quiet and friendly . My therapist Amanda was the best technician. Thoughtful and through I think it was the best massage Ive gotten in years. I Floated out. Forget massage envy and the other places in Hartford. This place is wonderful.
Treated myself and my mom for a full body massage. Literally felt the knots and tension melt away. They were thorough and attentive to every part of the body. Hadn’t slept well in days before, but got a decent nights sleep after the massage. I will probably be a regular here.
Absolutely the best massage Ive ever had! Seriously lowered my heart rate. They do some great dynamic stretching and the hot stones are amazing. I cant wait to go back.
I told the masseuse to focus on the spots I had pain in. Although some of the pain went away however I still have aching due to lack of attention of the area. This is a place to relax not to get those knots out but the massage wasnt bad
Staff and booking is all very easy and friendly. Professional front-end and therapists. I like that you can pick out your own essential oil. Came in for 90 min deep pressure. Emily was very good and strong. and she was also careful. I would comeback just for her
Very nice clean space, relaxing atmosphere, great massage!
Aroma continues to exceed our expectations. The 90 minute massage and reflexology combination is our favorite.The rooms are clean, comfortable and the therapists are always accommodating.
There is no reflexology. I could have had a better foot massage with a pedicure at a nail salon
Excellent massage every time. I also love being able to book online
The experience is the best I’ve had in a while . Very nice , calm , clean & relaxing.
Not too much experienced in getting massages only my second time deep tissue is not for the weak first time getting that although I came out relaxed there were times where I questioned why so deep lol but overall experience good I will be back.
10/10 recommended. So relaxing. My only regret is that I didnt book for 90 minutes. No further notes!!
Always have a great experience here…helped me deal with shoulder and back pain, especially after a lot of yard work. Thank you!
With all the good ratings, I’m really surprised that I had as bad of an experience as I did. I’mGiving it two stars bc the price was affordable compared to others and the Location is convenient but otherwise, I definitely would not come back here again. I booked an hour long for reflexology. When I arrived, they took me into the farthest back room which was open, freezing (I left my jacket on the entire time) and right next to the door to the street/walkway. They were doing major construction inside in the hallway so it was super noisy with hammering and sawing and construction people were in and out of that door for the entire hour. The actual masseuse was a little strange - we started 20 min late and she just was kind of slapping me on the arms and shoulders to begin everything. The foot massage was ok but the couch thing that they sit you on is at such a weird angle that my back was killing me and after about 35 min,I called it quits bc I was so uncomfortable and sick of the noise. Of course I was charged the whole fee and got stared down as I was leaving a tip (which I did leave 20% bc it wasn’t her fault everything was so noisy, cold, and generally unpleasant). The massage was mediocre and didn’t make up for the aspects. Never again.
Kevin was amazing! The massage place is so friendly and they really listen to your needs. Def would be back!Always a great massage. Very accommodating and kind. Can’t beat it
We love coming to aroma, such a relaxing experience!
Today was my birthday and I decided to get a massage last minute, which was super hard finding an opening! They were able to get me in and the guy at the front was so kind and friendly. Very professional. The therapist, Coco was absolutely amazing. Hands down best massage I’ve ever had (hot towel and hot stone included)! I will definitely be back and will recommend to others. Prices were not bad neither 🙂
My massage was amazing and very thorough My masseuse tackled many knots in my shoulder area. Grateful
Friendly staff, professional, feel good back massage! UPDATE: Had to bring down the 5 star rating to 2 stars because it turns out I was injured during my session...I now realize that the massage therapist injured me when she surprised me and began trying to stretch me - bending my knee and twisting it over and across my body and pushing on my hip - I did not at all expect to be or need to be stretched and as a result I have a serious injury and need treatment. Be careful!
Amazing and kind customer service! Great massage experience. Feel so light and relaxed after.
My massage therapist was INCREDIBLE, great pressure and made every last second pure relaxing joy. So much more than a foot massage!
This was my second ever massage. This one was by far the best one and will be hard to beat. Price is good and fantastic massage!
Wish I could give 10 stars. I got a late appointment for 90 minutes same day, on fathers day. I got there and was immediately taken care of. Choose an essential oil and then off to the room. The woman who took care of me (wish I knew her name) was AMAZING. Highly highly recommend Aroma. Ill be returning very soon. I wish I got her name but whoever you are, youre very good and hopefully I get you again. Thank you!
Another excellent massage session and left feeling much better!
Surprisely good. They have eye cover and earphone for comfort music which ao didnt expect.
My therapist Annie was able to find all the areas I carry stress and work on those muscles
Great deep pressure massages. Courteous and friendly staff.
Great massage! Thanks!My massages have been wonderful. Amanda and Annie are great! Annie moved me in a way I never had been moved before and so relieved my pain! I appreciate this place so much! Everyone is so kind.
Treated myself to the 90min foot reflexology for my birthday, was absolutely fantastic!!!! So relaxing!!!
I enjoyed the environment and everyone being so patient since this was my first massage ever. Great place and great people :)
These are the most AMAZING massages!!! Please don’t ever change the methods. I mean I got deep tissue accompanied by amazing stretches and finished off with hot stones! Oh my! Oh! Don’t forget the attention to facial sinus pocket! Just wow! I’m hooked!
My massage by Amanda was really great and the atmosphere was clean and welcoming.
Visited for the first time today. I called for a same day appointment and was seen within an hour and a half of calling. I had a 60 minute full body massage with Sandy, and it was AMAZING! Easily the best massage Ive ever had and Ive had a lot of massages. Parking lot in the rear or park on street. Nice atmosphere, quiet with spa music. Everything was clean. You get to pick from an assortment of essential oils for your massage. You can also pick your pressure for your massage - I got deep and it truly was deep - not weak. There was assisted stretching, hot stones, and a hot towel to finish off the massage. I am going to be a return customer for sure! HIGHLY RECOMMEND.
It was pleasant and calm. It was very clean in the room and bathroom. The ONLY thing I did not like was the part when they are asking or basically DEMANDING a tip. She even walked outside and waited to see whether I was going to bring her a tip back.
I had a full body massage and tbh I had better. When I asked for more focus on my legs/back the women focused more on my chest. Very rough throughout and not as gentle as I expected. At the end of my session when I went to go pay they expected a tip after I felt the service was average. I felt forced to tip with not as a quality service. Most likely won’t be going back. Glad I tried it out though.
The whole experience was delightful from beginning to end! I was relaxed but rejuvenated by the time I left - and I can’t wait to schedule again!
Wonderful place. Kind and hardworking people. Easy to get an appointment the same day! I loved the atmosphere! Nice extra heat pads applied too and noise cancellation headphones with soft music playing. Loved this new type of massage center!
The environment was very clean, zen, and pleasant to be in. The customer service I received was very professional and great. The person who was assigned for my Swedish massage was amazing. I left out of there feeling more relaxed, which is why before I left, I booked my next appointment. Thank you all so much for your service.
One of the best massages I’ve ever received. Very calming and professional
Best reflexology/back massage I have ever had and the best deep tissue massage my husband has ever had. We plan on going back every week!
Very friendly and clean. Definitely will go again.
Absolutely incredible ! My friend and I got a massage for two for 30 minutes. It was incredible. The massage therapists were so kind and attentive. I feel so much better!I cant wait to come back again!
It was easy to get an appointment and the masseuse listened to my needs throughout the massage. Staff was all very nice.
Joy is the best! I had a deep tissue 60-min session with Joy and she really took a great care of me! I suffered from pains at neck, shoulder, lower back and hand wrist due to sitting long hours. She used the right pressure and paid extra attention to work on these areas. I felt much better after the session. She was really nice to chat with and she did not waste any minute at all in the entire hour session to work on me. I can tell she is very professional, caring and hard-working! I will definitely recommend her to others and visit her in the future! Well done, Joy!
My treatment was amazing and exactly what I was looking for. The reflexology was the perfect amount of pressure. Amanda really did a great job. The whole treatment was great from beginning to end. The attention to detail and extras like the hot stone massage and herbal pack were top notch! Highly recommend.
It was a simple in and out process. My masseuse was kind knowledgeable of her craft and professional. The massage was wonderful and I especially enjoyed the hot towels and rocks. They were amazing! The scented oils added a sense of aromatherapy and the dim lighting and music really set the tone. I recommend you give it a try it was very rewarding.
Small details that provided a relaxing experience and a great foot massage
I’m addicted. I have had the best massages here, repeatedly. Includes the stones every time and it’s seriously just amazing.
Aroma is amazing across the board! The space was very clean and modern looking, making my experience feel luxurious. My masseur was friendly, and the massage was perfect! It was the perfect pressure, the oil smelled beautiful, and the massage was never painful. The atmosphere was soothing, and I was really impressed!
This place was so great earlier but with the ongoing renovations things have changed significantly. The back room is gone, as are the heated neck pillows, headphones, eye masks, foot washing before the massage- replaced with an underwhelming standard massage room that staff does not inform you of ahead of time when booking specifically for a foot massage in the main room. Rates are higher, wait times are longer past appointment times, and all the above perks are gone.
Aroma is The Place for full body massages. The staff are friendly, professional but more importantly they accommodate your pressure needs. There’s parking in the back, the prices are fair and the atmosphere is very clean
Welcoming place.Good massage with a lot of effort put in. I will be coming back.
Always a great massage! I like deep tissue and their therapists are very good at it.Update May 5th 2023:Amanda is great therapist. One of the best massages I had in a long time. Highly recommended!
I thought i was just there for a foot massage,but it was a hand massage shoulder massage,and head massage,it was pure bliss
I was hopeful this spa would live up to the reviews & it did. If you’re looking for atmosphere this isnt the place but if you need a great deep tissue massage sign up!!
Therapist focused and concentrated on troubled areas. Which made my experience euphoric.
Wonderful staff, so relaxing. Wish I could go weekly!!
For me, it has always been easy to get an appointment on the same day. Staff at the front desk have been very friendly. Pricing is on-point. The ambiance was comfortable, and even though the foot reflexology is given in a room that is not private (there are spaces for five others), I am always able to relax and feel at ease, with help of the much-appreciated eye mask and headphones which play soothing, peaceful music. The blanket always keeps me warm enough and they also provide a pillow behind your back, which they will remove if it is uncomfortable for you. The people who have given me reflexology/massage have been receptive to feedback and adjusted to my pressure preference. I also like that they provide a free water bottle after the massage.
My masseuse Tina was fantastic. She relieved my sciatica pain with just the right amount of pressure for me and stretched my body in ways I didn’t think was possible. I highly recommend Tina. Thank you!
It was a very easy in and out process and the massage was incredible. My masseuse stepped on my back and brought what I believe were hot stones, to really bring my massage to the next level. She was super kind and the whole massage was reasonably priced. Couldn’t recommend it more.
Lola was very detailed in her massage and focused on all the points I requested.
Not being from West Hartford we weren’t aware of Aroma. But passed it on our way to an early Anniversary dinner - and they were able to offer both me and my husband the perfect 30 minute foot massages. Very impressed with the service and willingness to take us without an appointment.
The staff treats customers very attentively and kindly. After the first massage, I felt that I had grown wings. A great weight off ones mind. I am very thankful.
I go there often, value for money and real good rejuvenating.
The massage was extremely relaxing, wo much so I almost fell asleep during it. The hot stones felt amazing as the massage therapist worked through all my muscles and the ambiance of the location really added to the experience. The price was also very reasonable as well.
My wife and I love coming here to get massages! The customer service is fantastic and they are always so nice to us. The massages are outstanding and we feel incredible after! Highly recommend giving this place a try, trust me you will love it!!
Very relaxing atmosphere with a gentle yet firm message. I hope to return.
The place was clean and smelled nice. Beautiful decor and my body and foot service left me pain free and relaxed. One thing I didn’t like was getting my hair touched 😅 The masseuse kept touching my hair and I didn’t like that.
My husband and I had a 30 min body and 30 min for massage. Both masseuse did a fantastic job and completed the 1 hour massage. We will definitely be back again.
I’ve done reflexology here in the past which I thought was amazing. Today I had a full body massage followed by reflexology. Another fantastic experience. Clean, professional and relaxing atmosphere. Yoyo did a great job. I will definitely return. Thank you for an exceptional experience!
Best massage around! Ana is incredible. I had a 60min Swedish massage and they have options for additional time which I chose an additional 15 mins for reflex. They have an awesome array of essential oils to chose from - eucalyptus is amazing. Ana targeted my shoulders and back as requested and I left feeling brand new. Massage table was heated and massage also included hot stones and warm towels. Can’t wait to go back!!
Very relaxing peaceful and I felt very comfortable
It’s the best place in West Hartford for a quality massage!! This place is super clean , the beds are super soft and comfortable! Good service ! Highly recommend!
I walked in off the street one day after I had pinched my neck in my sleep.The courteous staff fit me in for a quick 30-minute chair massage and I walked out of there in much less pain and standing straighter.I will definitely be back!
The massage was just what I needed with a great amount of pressure. She focused on the areas I mentioned that were sore. I will absolutely use them again.
Being the first time Ive had a deep tissue massage done. I must say it was an excellent experience from the booking of the appointment to getting the massage done. The staff was hospitable and made you feel warm and welcome.
This was the most disgusting experience of my life! I paid for my husband to have a 1 hour foot massage! Dropped my husband off to get his massage, paid for his massage and went shopping in west Hartford center! Came back about 10 mins before my husbands massage was over and waited for him to be done! My husband came out said it was okay nothing special he had experienced better! My husband took a $10 bill out of his wallet and handed it to a young woman, I am assuming it was his masseuse! Then we proceeded to exit the building! The gentleman that is at the front check in desk was on the telephone with another customer, we left the parlor! Next thing we hear this man”Sir! Sir! a tip!” Excuse me! We paid for the service already! He is literally out of the store about 50 feet down the street screaming at us about a TIP! This is the most unreal situation I have ever experienced! He left the customers in the store waiting on him, with the phone in his hand “the customer probably still on the phone” following us to get TIP!What is going on these days! I really hoped that you running customers down for a tip is worth themNever coming back to pay for any of your services!! Because a $100 foot and body massage seems to help business far more than a $10 tip!! Beware when coming to this place!! THEY WILL CHASE YOU FOR A TIP!! I mean 🏃👟💨 for a tip!
The massage was amazing! It relieved so much pain and tension in my legs and feet. I will definitely be back again regularly!
Lola and LiLi (or LeeLee…im not sure of the proper spelling sorry) we’re amazing. My boyfriend and I have come here for a couple massages and they were by far our favorite massage therapists. Very professional and relaxing. The atmosphere is calming and very clean. This will always be my first choice for massage! Thank you!
I had an amazing massage! So clean and professional. The perfect amount of pressure and attention to all of my most tense areas. I feel so relaxed and can’t wait to come back!
Me and my husband’s first time going to a massage parlor and it was the best decision we have ever made. This place was so clean and professional we loved it and enjoyed it very much. My husband is a truck driver and I sit at home on my office chair all day long….we both have very bad back pain on the daily basis so we decided to try something we both would enjoy. This massage was amazing, they did a great job getting all of the muscles we had pain with, we felt like new people after. We had zero pain walking out of this massage parlor. We didn’t realize we should have brought some cash with us for tip but we will definitely be back for more and I cannot wait to show our appreciation next time we come. Thank you Aroma!!!
The staff is very friendly they make you feel at home. Their prices are great and their massages are amazing. I recommend trying them out.
Worth every penny. Michael’s deep tissue massage was amazing and truly helped with my back pain and tension in my shoulders.
It was overall a great and relaxing experience. Also was my very first massaging ever 10/10 would recommend to everyone
I was able toBe accommodated day of - and able to extend the appointment longer! Staff were kind and my masseuse put everything she had into my massage. Definitely recommend!
I had the best experience! My masseuse was wonderful! I felt so comfortable & the place was really clean!
I am not from the area, but really wanted a massage after a rough week. This establishment was very neat and clean. This was the best massage I have ever received. She took her time on my targeted areas.
Aroma Body & Foot Massage provide over the top relaxation. From the minute you walk in until you have to leave (because your service is sadly over), they do a fabulous job. I had a foot massage, which included a nice arm massage at the beginning and an amazing back massage at the end. Will definitely return!
Amanda was great!! She could tell where all my knots were and she made sure she wasn’t hurting me. She knew what I was looking for and the areas that bothered me. She is exactly what I needed! She is AMAZING at what she does!!!!
Very relaxing environment with friendly staff. 10/10! So glad I stumbled across this place… had no idea they were so close to me. I will be back! :-)
Best massage iv had in CT. Highly skilled masseuses, they stretch you, really listen to your problem areas and work hard to alleviate any problems you are having
It was my first time there, and I was very impressed! They truly take their time on you. I plan on going back for another massage.
It’s my first time in this salon, massage was so cool 👍🏻🤤
Great massage! Really worked out all my issues & felt so refreshed afterwards!
Exceptional full body, deep tissue massage, with Lily, and the best I have ever received.
This place is wonderful! The foot massage was so comfortable and relaxing; I appreciated the heated and weighted eye mask and headphones so you could really immerse yourself in the experience. Highly recommend!
We were greeted warmly, both therapists checked in with me and my husband throughout our massages. I feel like a million bucks. Best experience and we will return.
I had a 30 minute massage and it was so relaxing! Medium pressure was great and I loved the hot stones at the end. Thank you Lola and the rest of the staff for a great experience!
This is my second visit and I have not been disappointed. Friendly staff nice and clean establishment,As well as knowledgeable masseuse. My feet got a nice massage very vigorous which felt great.
Everyone was very kind and my masseuse was very attentive.
Always accommodating with appointments. Love every therapist I have had there. Very friendly and calming environment!
Clean environment. I go to Lola. Very relaxing and great massage. Repeat customer 👌
Amazing service. I waited but was offered a comfy seat in the back to wait, that was cool. Never experienced any good massages before until today. Thank you!
It was one of the best massage Ive ever had. Everyone was also pleasant. I will be going again:)
From the beginning to end I had a very relaxing foot massage. The 60 minute foot reflexology was fantastic!! They even massaged my calves and used hot stones. Thank you so much!! Totally recommend!!
Amazing service and great masseuse(s)
Awesome experience! Great massage! Very clean! Very friendly
Clean professional place. Great 60 minute massage and they really make sure you feel comfortable. Highly recommend
Wonderful one hour massage by an awesome massage therapist!!
Amazing massages for my daughterand I! One of the best ever and would highly recommend!
Wonderful reflexology session. Highly recommend.
Best deep tissue massage ever!
The intensity and the depth of the massage was excellent. My body felt like all the kinks were gone! The work is high quality!
My husband wanted a deep tissue massage and he got EXACTLY what he asked for! Very clean establishment, staff are friendly and most of all you get EXACTLY what you ask for! We will be visiting Aroma Body & Foot Massage Again!
Great great massage. Thorough. Easy to get appointments. Always on time. Friendly. Great cost. Go.
Ive been a few times. I like the vibe, therapist do a great job and scheduling works out well. Will go back for sure.
It was the best massage I’ve had in a long time. Lola really paid attention to all my knots. I feel very relaxed.
A great experience with friendly staff. We will be back surely
I always enjoy my experience and consider it nap time I find I am so relaxed 😌 They are always friendly and happy to adjust pressure.
Very nice place, and staff! Tina was great! She worked out all my knots and I left feeling amazing!
My masseuse Amanda was very professional and it was very relaxing. I loved the ambience and it was great. My experience was great and the price is apt for the service they provided