Smoke Art Tobacco, Vape & CBD - West Allen

1223 W McDermott Dr #70, Allen, TX 75013, United States
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Smoke Art Tobacco, Vape & CBD - West Allen
Comments
Ta
Review №1

I went to three smoke shops looking for Juicy Bar for the same price of 19.00 where I originally brought it. Either they had it or if they did it was way too much. I didn’t want to go way on the other side of town on Dallas Parkway. The young man was nice enough to match my price for the juicy bar. Thanks so much.

Ni
Review №2

Bought a medusa vape and got charged 92 dollars. Kinda thought it was high but he then also kept the receipt in a suspious way. Now i see in the comments other people got double charged. Just drive a little further to another vape store..

sa
Review №3

Such a nice store with a great selection! The guy that works in there is super nice too! Most definitely my new spot to pick up(:

ni
Review №4

Update: Ever since Gio sold this place to Smoke Art the customer service is non existent. Product selection and availability has been rough with ETAs. Fast forward to Monday 4/08/24. Girlfriend was double charged for things she didnt want and employee had zero customer relation skills. She called me and was very upset over being out 80 dollars. I showed up and employee had zero respect and wanted to just talk about good deals and he wasnt wrong. I verified his account of the story and verified my girlfriends account separately. Walked back into the store and was told refunds werent possible. Then Zelle was an option. (We dont have zelle). Then suddenly after arguing cash was made available and employee complained the whole time about how it was money out of his pocket. Havent seen this employee once since the smoke art revamp. So Im not sure his logic there. Unless you are dealing with Shawn just leave. Customer service is non existent, place always smells like weed. Went from some class to trash.

Co
Review №5

Great customer service and awesome flavors, great deals as well highly recommend

Po
Review №6

I was impressed by the stores selection of vaporizers and accessories, as well as their knowledgeable staff who were able to answer all of my questions. I was particularly impressed by the stores pricing, which was very competitive compared to other vaporizer stores Ive visited. Overall, I had a great experience at Better Vapors Allen delta 8 and CBD Shop, and would definitely recommend it to anyone looking for high-quality vaporizers and accessories.

Ja
Review №7

Ive been visiting this store for several years. The store always maintains an amazing selection of disposables and they always have my flavor in stock. They are now opening earlier, which is great because I just changed my work shift, and it is now convenient to get my vape on the way to work. They also a large selection of nicotine juices if you are into mods and a gigantic verity of Deltas for the best price in the area.

Ta
Review №8

Very expensive & Over price. Will never go back. Almost $9 for small Al fakher.

We
Review №9

I would rate lower if I could. The new so-called manager of this place was rude, pushy, and he intentionally over charged me to try and steal my money. Not to mention insane prices and subpar selection. I would never recommend; the place should be shuttered.

Je
Review №10

Great environment, very welcoming and the guys are very knowledgeable and ready to answer all questions you have. Been coming here for years will recommend anybody to come to this location. I’ll continue being a customer until the day I decide to quit vaping.

Me
Review №11

Go here! They will take the time to get you want you like. Prices are very good and they are having a sale.I support small businesses - dont let this little hidden jewel go out of business guys! Go stock up 😊

Sc
Review №12

A year ago, I walked in to get some product and realized this many not be my smoke/vape shop. They didn’t have a good selection of product from pipes to vaping accessories. The pipes seemed to be priced a bit high for the quality. But I still bought one. The customer service was poor. The associate couldn’t answer my questions with a solid answer. He seemed to not know the product very well. Bought a pipe still. Pipe broke in less then 48 hours. After another year went by, I decided to give Better Vapor in Allen a second chance. Again, I got the same impression from the guy(s) and shop. Brought another pipe. You’d think I would have learned my lesson. Pipe broke in 48 hrs AGAIN! I decided to take the broken pipe to shop. I was offered 15% off next purchase. I didn’t want 15% off. I wanted my money back for poor quality of product(s). Just go check out other local smoke/vape store in the area for overall quality and customer satisfaction. This place needs to go!

Sl
Review №13

People there are really sweet and will help you with anything you need!!

Vi
Review №14

This place is great, with super knowledgeable employees that are always friendly and helpful. Large section of products to choose from, with prices that are hard to beat. Highly recommend this place for vapes and delta8 products, I tell everyone about it!

Th
Review №15

Ed is very helpful and friendly. Thx guys!

To
Review №16

Shawn provided an excellent customer service experience. He was very knowledgeable, well spoken, and kind. He’s a great employee! Furthermore, this store provides a great selection of Vape juice, also the Specials & Manager Specialist are next to none! Very affordable, and very clean store. I most definitely recommend

Tr
Review №17

Very nice shop, has a great selection and always treats customers with lots of care. Definitely will come back.

Ma
Review №18

Only place I will go too! Always got the best price and the products I need are always in stock! Great customer service as well!

Me
Review №19

Sean was fantastic. Best customer service I have received anywhere in a long time. He showed me how to clean and properly use my vape and change the coil the right way so I dont burn it out. He also cleaned it for me and the flavor I was looking for the did not have exactly but the one he recommended was even better...omg I love it even more. Sean you earned a customer for life and I live in Arlington but will drive here because of you. Thank you for outstanding customer service.

Ge
Review №20

The best smoke shops I have everseen.

Br
Review №21

Great prices, good vibes, good people!

Co
Review №22

Very good selection and amazing employees

BB
Review №23

Im so glad I found this place. Giavonni and his staff are awesome. They have a wide variety of products & always have my juice in stock.

Tr
Review №24

Insane prices. If your going here for any goods it will be 10+ dollars higher than anywhere else. Save yourself the money and go somewhere else.

Jo
Review №25

After trying to exchange what I was told I was buying for what I actually bought (honest mistake on employee and myself), the manager tried to persuade me to not get what I wanted because it wouldnt work (it did). After sternly telling her that I want what I paid for and not something else, she gave it to me and told me to find another vape shop. I never cussed, never said anything disrespectful to the lady, but I was adamant at least 3 times that I want what I paid for.

To
Review №26

Tony was awesome. Nice selection and good prices. Will definitely be back.

An
Review №27

Dropped in tonight while they were almost closed but such a great couple took the extra time to help us and show us everything they had to offer and the Vape industry. Seemed very knowledgeable very nice drop by and let them show you what they have.

La
Review №28

I rate this store a 10. This location is one of the best vape shops Ive been to in the Dfw, the owner was very welcoming!

Ma
Review №29

IBeen living in Allen for over a year and have yet to find a vape shop in the area that had the knowledge of product as well as product that compared to the vape shop I use in Denton.Long story short. Christina did a great job, knew the details of the product, had personal preference from her point of view with a very professional demeanor. She earned this review for this location. It has been a week since this purchase and I am still pleased with her product suggestion.

Mi
Review №30

Great place. Good vibe.

Li
Review №31

Knowledgeable staff, great selection, and way better prices than anywhere else.

Gr
Review №32

Great everytime! Friendly and knowledgeable staff and varied selection. Home base!

Ch
Review №33

I ran out of juice and stopped in here on my way home. Very helpful and house flavor banana bread is on point! Tastes like banana pudding!

Sa
Review №34

I was in a hurry, stopped in as a last minute emergency fix. Glad I did, he answered all my questions & found me an alternative since they didnt have what I wanted.

Br
Review №35

Good prices, very informative

Ph
Review №36

Great store, fully stocked, very knowledgeable on products being sold.

Ma
Review №37

Super helpful, consistent, and always have new delta8 products to try.

si
Review №38

Great selection year round! Very knowledgeable and helpful staff.

No
Review №39

Excellent selection and prices!! Literally no better place to go.

Sa
Review №40

Great selection and excellent customer service.

Ma
Review №41

Shawn was awesome! Extremely helpful.

Jo
Review №42

Shawn was awsome. Knowledgeable and professional 10/10 would recommend

I'
Review №43

Great hospitality. Extremely friendly, helpful, and professional. I give it a 10! A fn 10!!

Di
Review №44

Great service and products!

Na
Review №45

Best prices,Best Store

Ca
Review №46

Tony’s the best

Br
Review №47

Friendly, helpful staff

Information
129 Photos
47 Comments
4.4 Rating
  • Address:1223 W McDermott Dr #70, Allen, TX 75013, United States
  • Phone:+1 469-795-6636
Categories
Working hours
  • Monday:10 AM–11 PM
  • Tuesday:10 AM–11 PM
  • Wednesday:10 AM–11 PM
  • Thursday:10 AM–11 PM
  • Friday:10 AM–12 AM
  • Saturday:10 AM–12 AM
  • Sunday:10 AM–11 PM
From the business
  • Small Business:Yes
Service options
  • In-store shopping:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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