Katy Morton Ranch & Mason Rd Smoke Shop, Vape, CBD, Delta 8, HHC, Hookah, & More By Pineapple Xpress

2922 N Mason Rd, Katy, TX 77449, United States
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Katy Morton Ranch & Mason Rd Smoke Shop, Vape, CBD, Delta 8, HHC, Hookah, & More By Pineapple Xpress
Comments
Xa
Review №1

Great store with great prices!! Definitely will be back !

Dn
Review №2

The customer service gets better everytime with Kel . Keep him around he’s a great asset, answered all my questions and needs.

Me
Review №3

Jonathan and Justin are amazing and super helpful and knowledgeable. The store is clean. You’re not rushed. And they don’t sell you anything you don’t want or need. I’ve been coming here for a few months and absolutely enjoy learning and seeing new products that are available! Keep it up!!

Lu
Review №4

This place is awesome! I have epilepsy and Jamie was extremely helpful and made sure I got products that would help me. ❤️

Je
Review №5

Nice little smoke shop. Good selection. Came to buy a delta pen and was assisted by Jamie and she was very helpful!

Co
Review №6

Caleb was really helpful. I’m pretty new to vaping and he had he had all kinds of recommendations and I was really satisfied with my purchase. These guys are awesome!! Nathan was helpful as well

Bo
Review №7

Kel is amazing no matter what store you guys put him at. Shop always clean and nice looking

C
Review №8

Lauren is the absolute bessssttttt!!!!! Shes knowledgeable in vape devices and delta series. Ive been coming to the shop for years now and Ive always had great service. Plus the rewards system comes in clutttchhhh!

At
Review №9

Nice storefront. Great smoke products, wraps, vapes, bongs, pipes,etc. Not to expensive, however my only issue is the $5 minimum if you use a debit/credit card, I mean I get it, but come on $5 is excessive,imo. There is also a Pizza Hut, Wendys, Shell gas station, and a Family Dollar store all in this plaza area.

Ri
Review №10

The BEST prices on this side of Houston. Ive been to all the smoke shops around here and this shop has everything I usually buy at way cheaper prices. Even give you $10 off after 5 visits!We had a small issue that the general manager was very quick to settle. He kept his word and even gave me a discount for inconvenience. It wasnt even his fault but he went above and beyond to make it right. Awesome selection of name brand glass too. This place is great. My favorite smoke shop by far. I can highly recommend Pineapple Express!

Sa
Review №11

Who is there are rude bad customer service I asked about a discount in reference to a Google review and I got cursed that the employee stuck their middle finger up at me and I’ve been going there for a long time. They yelled and cursed at me and it’s the most unprofessional place I’ve ever been to in my life.

Ro
Review №12

George at Pinapple Express Mason and Morton Great presentation and arrangements.Awesome customer service 👏 💪

Ge
Review №13

Quality brands and amazing flavors, they have vast variety products for everyone with different taste!

ma
Review №14

Anthony and dylan were super informative and helpful! chill shop every time i come!

Th
Review №15

Best place and Jonathan is the most amazing person that works here!!

Ge
Review №16

WORST CUSTOMER EXPERIENCE EVER!!I highly recommend you to go a different place, the white dude with the long beard it’s THE most rude and disrespectful guy EVER. He should NOT be dealing with customers at all.I’ve been to this store before and the other guys are always friendly, until today. I won’t be back anymore after this racist guy.

As
Review №17

Jasmine and Jamie were awesome i walked in pissed and left ecstatic!

Ca
Review №18

Anthony and Dylan were incredibly knowledgeable, if you stop by you will not be disappointed!

Tr
Review №19

Love love love the staff!! The 2 of them were so helpful, knowledgeable, kind, and very professional. Ive been to a few different🍍 Pineapple Express locations and this is my favorite. Keep it up, thanks!!

Ke
Review №20

Great smoke shop with lots of options and helpful people.

De
Review №21

Great experience with Jonathan. Very knowledgeable in the products and answered any questions we had!

AG
Review №22

Fantastic customer service. Ronnie was knowledgeable, competitively priced and willing to help set everything up for me.Ill be coming back for all my vape needs

Iv
Review №23

Great service from Natasha and Makayla! Will be returning soon!!

A
Review №24

Moe the manager is a god send! She helped me and my dad pick out some pens and edibles, very knowledgeable and answers any questions you may have!

TR
Review №25

Great help, asked my questions and received all the right answers! Thanks

We
Review №26

Agnes is hands down as beautiful as she is informative and undoubtedly the best sale associate/cashier I have crossed paths with in a long time. As a beginner to disposable pens, she held my hand and walked me through everything. I have more information than I expected to get and more importantly I have a new found confidence in my journey. If you are looking for a smoke shop, that prides itself in honesty, options and a good vibe, Pineapples is the place be.

Ja
Review №27

I love this place , Jamie it’s super sweet, 100 recommend!!

Ru
Review №28

Great spot. I visited from out of town and the staff treated me amazingly. The prices honestly cant be beat nor the selection. Highly recommend this spot to anyone.

Mr
Review №29

Jasmin and Dylan were dope Af. Got me exactly what I needed. Would highly recommend anyone stopping through Katy, TX.

No
Review №30

Nate helped me a lot with my purchases today, invaluable service

Za
Review №31

Ky and Bryan we’re the absolute best. Definitely recommend this place. Plus there’s pizza next door, why not get pizza while you’re here

Zh
Review №32

Great experience. Do take there recommendations

Li
Review №33

I was so disappointed to find out Escobar discontinued the pacific cooler and pink burst. Luckily, Nathan and Dakota recommended a new brand called smackers and its so good! It has even more puffs and its the same price!!! Thank you guys for helping me find my favorite flavors again!

Ad
Review №34

Nathan & Jona were awesome & attentive. Helped me find a rig within my price range! Awesome customer service

Je
Review №35

I love this place. Have been coming here for about 4 years now!! Very nice staff and reliable products!

Ju
Review №36

Very helpful and knows the products. The gentleman Kelley that was working didn’t try to price gouge me either… definitely a go-to spot for all your smoking needs! This is now my regular store Pineapple Express! I recommend them with 5 plus stars!!!

MO
Review №37

My first time was cool,dude at the front was professional but this second time I came up here they advertise a percentage off with a google review (which I did, acknowledging the great service)as well as them having a point system .upon trying to spend my money with this establishment spending well over 60$ I was refused the percentage off my purchase due to my purchases not being a “glass” purchase.poor business because I had high hopes for this spot considering the location and I’ve sent all my customers to this location via my job.I won’t recommend this location any more due to the poor business and poor customer service.highly disappointed

Ke
Review №38

Awesome, friendly customer service. I asked a million questions and both Michaella and Brianna working were super patient. Great selection of high quality products. I will def be back for future purchases!

St
Review №39

Loved this place. Great customer service and knowledgeable

Ty
Review №40

I live in cane island and I decided to stop at the Pineapple Express I ended up getting a DUD hookah set up and it is one of the nicest and most up kept hookahs I have bought in a while I would definitely recommend stopping by and getting some good knowledge and products.

Mv
Review №41

Great workers, quality stuff

Go
Review №42

Amazing service and George was just all around helpful and knowledgeable about products.

An
Review №43

Stopped by while I waited for my pizza next door! An awesome glass selection! Very knowledgeable staff, David and Neil gave me a great deal on a new water pipe! Surely recommend to everyone, Ill definitely be coming back a lot more!

Bo
Review №44

Jordan knows his stuff and was super helpful. The selection and pricing here is excellent as well.

D
Review №45

Michaella hooked it up, def recc to anyone in the area

Sa
Review №46

THIS IS MY FAVORITE SMOKE SHOP!!! Everyone here is super sweet, educated, and resourceful! I’ve never once had a negative experience here. Brianna is exceptionally helpful, super sweet! I definitely recommend coming here!

Cr
Review №47

Ronnie is amazing!!!! Excellent customer service down to earth. Not just body filling in a spot he def knows he’s product what’s worth your buck very knowledgeable. Patient no pressure buying anything and keep it classy light def have a keeper as a employee been awhile since someone schooled me!

Ka
Review №48

Went in tonight to buy something small and ended up leaving with a beautiful piece to add to my collection! very large variety of gorgeous pieces that i havnt seen anywhere else , the customer service was amazing Briana helped me and she was great!! 10/10

Ch
Review №49

Top notch!!! Hands down my favorite shop!!! Nathan is knowledgeable and hooked me up with exactly what I needed.

Al
Review №50

I come here often since it’s right around the corner but they always have everything I need and the staff actually knows what they’re talking about and are friendly and helpful. The prices are fair and not overpriced and the delta 8 stuff was pretty good although I consider it diet weed. Shout out to Michaela for always helping me out with my needs

Br
Review №51

My go to spot for any accessories or vape needs ask for Jordan great customer service. Would recomend stopping by and checking them out.

Na
Review №52

Anthony is great. I called before coming in and he answered all my questions and really helped me figured out what worked with me best. When I came in he spent time explaining everything and was very sweet. Thank you!!

Cl
Review №53

This is an awesome place with a lot of products you wouldnt necessarily find at other shops. They have a great variety of selections and the gentleman that helped me was very informative and you can tell he was absolutely passionate about his profession and the products hes selling, very enthusiastic and that just made my day. I would definitely recommend this place but the thing is it seemed just a little bit pricey for certain products, not everything but some products

Li
Review №54

Stopped here for a disposable and the selection was very great. The store was super clean & the staff was very friendly. One of the staff Alexia, offered any assistance to finding the right disposable for me. She answered any questions I had in regards to looking at hookahs for a future purchase. 10/10 they are a great shop!!!

Fe
Review №55

Mr Nathan and Mr omar theyre a very neat guys that you can get, please come and get the best service !!!

He
Review №56

I quit smoking 9 years ago, switched to vaping.Noah was so very helpful and knowledgeable! I was in the area and boy am I glad I stopped! They have everything in stock, all the newest devices, massive selection and so clean! Highly recommend to everyone!

Ja
Review №57

If you go to this smoke shop ask for Johnathan made my experience AMAZING!!! I walked in expecting to buy 1 thing walked out with 8 things very helpful DEFINITELY will be back asap! KEEP UP THE GOOD WORK !

al
Review №58

Casey was so helpful during my visit. I drove an hour from Pearland to speak with someone knowledgeable about the product. I deal with Sciatica, chronic back pain, and insomnia from the medications given by the Dr. I couldnt happier with my choice. So worth the drive. Thanks Casey!!

Mo
Review №59

DANGER DO NOT BUY FROM HERE PLEASEI know this shop has so many reviews but please hear me out. They refil cartridges with homemade oils, they sell broken cartridges all the time and LIE about so many of their products. Buyer beware, will never go back. Ive given this shop several chances. Im fully done wasting my money here.

Ne
Review №60

Nate & Ky helped me I always comes in and they had very good attitude and excellent knowledge on my new piece

GL
Review №61

Great customer service. They were able to answer any questions we had. Would recommend to friends and family.

Sa
Review №62

I love this shop!! The manager is SO nice & I’ve never had a bad experience there or with her. The selection is top notch and again the manager is phenomenal! I would recommend this shop to anybody; LOVE IT!

Ch
Review №63

I went in Sunday around 11am they were the only place open and now this is my new favorite smoke shop, The girls that were working were awesome! Made me feel welcome and gave me some great suggestions. I am all about chill vibes and this place is full of them. Thanks ladies for helping this busy mama out! I am sorry I missed your names but y’all are top notch!

Jo
Review №64

Best store hands down. The employees are extremely sweet and knowledgeable about what’s in their store. Not sure why I see negative reviews but I would definitely come back and their glass pieces are dope!

ti
Review №65

Everything here is awesome ! i got what i needed & i came home w the right stuff to use for my kit. Mak was amazing ! she was so patient with my questions & suggested the best product for me to use since i just got into this vape / smoke stuff. She explained everything thoroughly & was very precise w each item she showed me. i always stop by cause they usually have everything here & she usually assists my needs so this one of my stores fr. Appreciation to her name twin makayla cause she’s incredible as well, they’re both courteous & so communicative.

za
Review №66

Ryan and Nathan helped me with everything I needed, great experience only shop Ill be coming to from now on!

De
Review №67

Smaller selection from the other stores, but the staff gives the best customer service for regulars. Alexia and Mack are the best. Need to change the google name it was hard to find with them. Apple is good.

Ac
Review №68

AMAZING service and variety of pieces! Hunter and Brian were very proffesional and helped us through our experience. Will come again for sure!

Am
Review №69

Jonathan & Adam was such a great help! Im new to the area and they were so patient with me and my questions. Thank you so much for being a great vape shop!

Wi
Review №70

Bought a hookah from John & Ryan from here and they were very knowledgeable on everything! Great store! We will definitely come back.

Mo
Review №71

Great customer service, and some of the best product most stores don’t carry around my area !. Highly recommend this great shop.Will definitely be back again. Thank you

Ti
Review №72

Andy and the Cute guy with the lip piercing (i literally forgot once I got home I am so sorry) were AMAZING. They completely helped me out, made sure to give me a personal and hilarious experience. Sold me on two beautiful pipes and a Gameboy tray that actually plays games.

Du
Review №73

Absolutely mind blown with how much inventory this store has!!! Neil was awesome and assisted me with everything I needed, plus more! I was exceptionally pleased when I walked out the door. Thank you so much for everything! Will definitely make this my go to smoke and vape shop!

Ce
Review №74

This place has a horrible staff! Never going back. I don’t care what there prices are you have to have good customer service period. Better places to shop off Barker Cypress and Clay area!

Z
Review №75

Amazing customer service! First time buying a hookah and Kai was very knowledgeable and patient with me. Best experience at a smoke shop in a while.

Xa
Review №76

This store has great selection with great prices and an incredible staff!! I moved into Houston and still come here every trip to Katy. This will forever be my go to store!

Br
Review №77

Just moved to the Katy area from Spring...and had to find my new favorite Smoke Shop... Very happy with this place. Noah made me feel very welcome and was extremely knowledgeable about all of the products available. Thanks man! I WILL be back.

St
Review №78

Great selections of just about everything! Managers really know their knowledge of water pipes, smoke accessories and even the maintenance of them. I bought an HBG and they had the best variety and selection! They made this COVID-19 experience better than ever!!! Thanks guys!!!

So
Review №79

Alexia helped me out, and she did a great job with helping me out. I loved the shop, and definitely will have to come back!

Jo
Review №80

Kel and Dylan were amazing and very helpful when picking the right products! Very much recommended!

Re
Review №81

Neil is a really great guy! The customer service was fantastic! I will definitely return 💯 I hope he works every time I go to this location!

Ve
Review №82

Bri was very good with customer service and helping mesaying what’s the better buy! I would definitely shop here again! Thanks bri!

Al
Review №83

Johnathan and Joseph did a great job helping me decide between different piece. Will definitely be coming back

lo
Review №84

Casey was extremely helpful and knowledgeable. My wife had a ton of questions and he helped explain everything to us. We will definitely return to this location.

Ke
Review №85

Caleb was AMAZINGGGG!!!! So helpful on giving information about anything you ask. We appreciate you!!!!

Ta
Review №86

Fantastic and knowledgeable employees! Great customer service ❤️

Sh
Review №87

Abby was very knowledgeable about the products and super helpful. Love this location and the team running it.

Xi
Review №88

Had a wonderful experience here! Thank you so much to Jonathan for being so knowledgeable and answering all of our questions! Def coming back!

Aa
Review №89

Great workers Neal and Nathan! Walked in unsure and walked out confident in my purchase. It was meant to be haha

Wi
Review №90

DO NOT SHOP HERE!!! Came once here but what a mistake. Was sold a Dough D8 disposable vape that did not work, and it was the one recommended by the staff. Came back a few days later Bc I don’t live around Katy and was told they do not do any returns or exchanges, and that I bought that at my own risk of being faulty, This was my first time buying a disposable vape and shopping at this store Terrible customer service would not shop here again.

Sh
Review №91

Excellent service! McKayla and Simone and Johnathon were absolutely lovely and helped with whatever I needed!

No
Review №92

I love this shop!!! I come here every time after work to get pods, coils and whatever else i feel like getting. You can never lose here, great prices and dope pieces!!! Thanks, Alexia!

St
Review №93

Neil did a great job, very friendly and really took the time to explain everything and work with us to find exactly what we were looking for.

Je
Review №94

Great selection of everything. I have been to other shops and they were very limited. Anthony was very helpful and super knowledgeable as well.

Au
Review №95

Justin sold my girlfriend and I a really nice water pipe, he was really informative in what we were buying and very nice! Definitely coming to this location more thank y’all for everything it was a 11/10 experience !

Al
Review №96

Alexia & Ky are really knowledgeable about everything in the store & made some really good suggestions for a new glass piece. Made sure I was taken care of & I will definitely be coming back

Me
Review №97

Super helpful & awesome selection

An
Review №98

Was in town for a couple of weeks and stopped by , absolutely loved the place great atmosphere, especially Alexia! thanks so much for your help she was awesome , definitely would recommend checking this place out

Ja
Review №99

Neil was super sweet and very knowledgable about all products. They have a great variety of hand blown glass water pipes. Prices are just awesome!

Ti
Review №100

I’ve been coming to this place for a couple months already, and i enjoyed all products. Madison was very helpful in picking out my bong piece today.

Al
Review №101

Jonathan was grate, I definitely recommend this place to everyone. They had everything I needed, with a reasonable price. 😘

Lu
Review №102

Came to smoke shop to get some items didn’t really know much since it’s new to me but my trip here was very good. They wore very helpful and gave me tips and good advice of what sort of things to try for my experience as a beginner. Very kool place definitely will come again . Thanks to both Rob and Justin.

Li
Review №103

Great place! Brianna and Jonathan were very knowledgeable and helped me find a great gift for my Aunt!

tr
Review №104

Nathan gave us great service and recommend us a great product, 10/10

Pe
Review №105

Ryan gave me a great experience finding what I needed. Highly recommend

Tr
Review №106

These guys got everything and for cheap!! It is really hard to go in and not be blown away and the crazy products for low prices, and the customer service is the best! Everyone answered my questions and was patient with me and i walked out satisfied with my buy

Ka
Review №107

These guys have 0mg vapes and are incredibly helpful with reusable vapes. They set me up with a 2.5% and a 0% nicotine vape. Caitlin and Anthony are awesome working on Christmas Eve. Thanks for the setup y’all!

Ka
Review №108

Noah is very down to earth and the shop is nice. Very good time while I was here and the stuff is clean! I appreciate the good service and the prices aren’t bad!

ke
Review №109

Brianna is so helpful, definitely put me on to some new items and I love them!!! Prices are the best on products!

Ad
Review №110

Superb selection, many glass pieces, even electric!Johnathan a great associate knows a lot about the craft! Super helpful

Em
Review №111

Super CLEAN place! Really nice staff. Very helpful really great location. Great deals. Great selection. I mean, what else can you really ask for? Overall a really great shop in Katy!

Ca
Review №112

Loved this place would highly recommend. Staff knows what they are talking about and how to help you find what you need! Alexia really helped out a lot

Fr
Review №113

Everything was extremely overpriced. Also the staff has almost zero knowledge over half the products they carry, I sat and listened as they completely lied to customers in front of me about product information just to make a sale. Pathetic.

Mi
Review №114

Great place, very knowledgeable staff. Noah is the best!! Helped with everything thing I needed.Alexia is just as awesome! Thanks

Je
Review №115

Adam has amazing customer service, and answered every question I had, 10/10 my favorite shop!

Ni
Review №116

Always helpful patient and quality products smiling faces and very knowledgeable only spot I go too and never disappointed Catt is amazing and super helpful

Da
Review №117

This place is great very helpful the worker I think named brian helped me with what I was looking for and actually sold me something that I didn’t think I needed until now! This is honestly the best smoke shop I’ve been to

Ch
Review №118

This is my second time here and I am impressed with their customer service. They do an awesome job at helping you find what you need

E
Review №119

Great atmosphere and well informed staff. I come to this location at least twice a week and they always make the experience fun and have lots of great savings.

Jo
Review №120

They were so helpful and helped with new juice flavors and coils and helped with any questions we had. We love this store.

Ro
Review №121

Michaella and johnathan are awesome and the service was great. I will definitely be back as a happy returning customer!!!!♥️

Ja
Review №122

Very helpful and very nice! Prices are good too

Ni
Review №123

Great store, the workers really do know their stuff and it’s great to find a shop that’s like that. Shoutout to Neil for being a great worker and giving a great service through the whole experience

Br
Review №124

Brianna was a great help she helped me find all my needs for my brand new purple hookah and also recommended a better hookah head for a better burn she is great!!!

jo
Review №125

I met david at the katy ft bend location he directed me here for some more specific things to my need he is an amazing guy who really helps the customers!!!!! I never knew there was 2 locations!

Mo
Review №126

Knowledge staff. Good prices

Ke
Review №127

Great Smoke Shop!! Definitely will continue to come back and always get a great deal. Customer service is amazing.. Alexia and Brian are amazing !!

La
Review №128

First I want to mention I am fairly new to vaping and vape shops so this review is coming from a sort of outsiders prospective.I made 2 purchases. I bought a refillable cartridge for a vape pen I hadnt used for 2 years, and cbd kings cbd oil.Several issues:1.) I asked the lady if she could show me how to refill the cartridge. She said she didnt know how.2.) I asked for a cbd oil with no thc as my job drug tests. She referred me a cbd oil with no thc. I bought it and went out to my vehicle, read the back label and it said it contains .03 thc. I returned and traded it in for cbd kings oil.3.) The cartridge i bought from them leaked out all the juice after 2 hours of sitting on my counter.4.) I checked the cbd kings oils website after I bought the juice to do some research. Their website says it has vitamin E in it. The website only had one review with somebody pointing this fact out saying, doesnt vaping vitamin e cause health problems? The website did not respond to this comment. The bottle does not even mention there is vitamin e in it. Iv heard vitamin e in vape products might be the cause to all these vaping related health issues recently.5.) There was no safety seal on the cbd kings cbd oil. It was just a bottle you twist to open. ANYBODY could tamper with this product. Heck when I opened it it looked used, there was oil around the inside of the cap.6.) I tried to return the products for either a trade or a refund, the front desk lady called both of her superiors. Their proposed solution? A 10 % discount on my next purchase. No refund, no trade just a 10% discount!!! What a slap in the face.Hell nobody would of known that I opened it because there is no seal on these very sketchy cbd products to begin with.6 complaints in two 15 minute stops at this place. Unbelievable.Now im out $65. Its a shame because if my visit would of been a good one then I might of been a customer for years to come but this experience has completely turned me off to vaping cbd oil and vape shops in general.

Sh
Review №129

Absolutely the best shop in the area, I was helped swiftly and professionally with the employees having knowledge of all the questions I had to ask!

Er
Review №130

Great place to shop. The staff is very friendly. Ask for Brianna, and Nathan when you come and shop.

Ma
Review №131

Great prices on quality glass. Wont go anywhere else ever again. Welcoming feeling in the shop, Alexia is unbelievably helpful

fe
Review №132

These guys are great. You want good service come here.

An
Review №133

Jonathan was super awesome! Go see him, super knowledgeable and very helpful!

Ni
Review №134

Julie & Jonathan are AMAZING!!! Helped me so much and extremely kind hearted.

Da
Review №135

Came to the store they were very helpful and knew what they were talking bout and best service I come all the time.

Ke
Review №136

Amazing staff! Everyone is helpful and friendly. Definitely love the environment. 10/10 recommend

Br
Review №137

This place is awesome. Have so much to choose from and Noah is great with advise on all the products they carry.

Ay
Review №138

I Have visited this store many times now and I must say, the store oweners always seem to have like every brand of juice and mods! And what’s more their attention to customer service is superb! They even install everything on site.....Will def visit again 👌🏼

Zo
Review №139

Tim &’ Casey did an AMAZING job, giving me assistance helping me buy what I wanted. I will be back. Oh yeah and give them a raise!

Za
Review №140

Employees helped me find what I needed. Good experience will shop again.

Je
Review №141

Friendly service would de definitely recommend to anyone to come shop here! Ask for Brianna

Pe
Review №142

Ive been buying disposable vapes here and they are always helpful. Today I decided to get a mod, Johnathan explained everything and was very knowledgeable.

Ch
Review №143

Bought a vaper on Saturday when I went to charge it Sunday it did not charge took it back Monday Next Business day and they would not exchange and send me to the manufacturer. when you sell something that doesnt work you do the right thing and exchange it. Never buying here again

Be
Review №144

Always appreciative of the staff at Pineapple Express. Noah is knowledgeable about all products and always happy to help. Definitely come by .

ne
Review №145

I received really great service and product knowledge was impeccable. Will most definitely recommend visiting their location.

Da
Review №146

Amazing selection, friendly staff. This place has everything youll ever need

sh
Review №147

Absolutely love this place, great customer service, and amazing product selections. Would definitely recommend going.

Ch
Review №148

Came into this shop because I saw it was new, was really surprised by Neil and David, best customer service Ive ever had.

Ka
Review №149

Great customer service !! Was greeted by hunter as soon as I walked in & helped immediately. I will definitely be coming back!

Ch
Review №150

Best dog CBD Ever! Thank you Caleb & Ryan! You are da bomb!

Ra
Review №151

Nathan did a great job! They have all your vape needs here

So
Review №152

Tracked down bubbler no other store had for lower price than manufacturers website, super helpful gentleman by the name of Neil massively hooked me up.

Se
Review №153

Great prices, really cool staff!

Ma
Review №154

If is not sweet sensi ir texacana hemp delta 9 is not worth it.Is literally a mutation if is created in a lab and it does not relaxes you

Ch
Review №155

Experienced Great customer service from one young ladys that worked there definitely will be coming back !!

Ch
Review №156

Bought a vape novo 2 not even 3 days ago the vape. It came out to be defective so i went back to see if they could exchange it. They said they couldnt do anything, kida estrange because every vape store i ever been to will give you a new one. Long story short they scammed me out of 40 bucks i left their piece of worthless device there. Taking my business to New Edge Vape on clay.They are always customer service inclined.This guys Literally the worst vape shop i ever been to.

Ty
Review №157

Employees are very helpful and give off a great vibe, a big variety of products. Ask for Noah he helped my out big time.

Mr
Review №158

Anthony was the best!! I came all the way from Rosenberg to him!!

Ar
Review №159

Very nice and cool people, plus they know there product so they explain everything well enough to inform you about everything you need to know about what your buying!

Sh
Review №160

Love this place!! Always have what I need and Simon was super helpful and got what I asked!! If you need anything for smoking needs COME HERE!!

Ca
Review №161

The best shop i have ever been to. They help you with whatever you need and have answers to almost any questions you have.

Br
Review №162

This store is 10/10. Not only do they have all of your smokey necessities on hand, but the staff product knowledge is unmatched.

Du
Review №163

This is the best smoke shop around! Theyve got everything you need to enjoy your tobacco the Right way. Definitely would recommend you check them out!

Ni
Review №164

Good service, guys know their stuff. Forsure come back again 💪💪💪

Pe
Review №165

Chris and Justin were very cool, helpful, and knowledgeable about the products. Definitely will come back again.

Ar
Review №166

Definitely a must stop, they have a little of everything and the people are so knowledgeable and helpful

Ya
Review №167

Beautiful place great customer service (Nathan)

Ma
Review №168

KY and Alexi were awesome. Helped me out, answered all my questions. Great selection!!!!

Ta
Review №169

I love this shop and I come here a lot. Thanks Nate for all of your help.

Gu
Review №170

This store has many choices to suit anyone that comes here they provide the best service and are very kind and informative individuals. Very clean store.

Sa
Review №171

Justin and Mac and the rest of the personnel give great customer service! great stuff in the store, highly recommend!!

Ol
Review №172

Always super helpful and explanatory!! Brianna is our go to helper, she’s so sweet!!!

hs
Review №173

Love this smoke shop it’s the best smoke shop in the Katy area. Super friendly and knowledgeable employees. Highly recommend this to anyone looking for a nice smoke shop 😁

Za
Review №174

Brianna & Justin are dope. Always the best. Definitely a regular customer!

Sa
Review №175

Kody is awesome and helped us find a great piece! Love this smoke shop we come all the time.

Ke
Review №176

Bought my bong here. Great service! Caitlin and anthony :) Working on the christmas eve too! Will be back!

Ma
Review №177

10/10. Had everything I needed and more. Whoever’s on Aux was playing nothing but bangers

E.
Review №178

Caleb was awesome helping me find what I need!

Ma
Review №179

Neil - Real helpful guy, very informative and patient. Gave us full instructions on how to use hookah. Great pricing!

Yv
Review №180

Excellent customer service. Good knowledge of product. Offered suggestions to assist in meeting my goals.

St
Review №181

Wonderful customer service perfect prices for a last min b-day present !!!!

Hu
Review №182

David is the best he helped me find the best piece for the price range I had so I would definitely recommend this shop

Th
Review №183

Awesome shop had everything I needed all of the essentials and more

Je
Review №184

Great Customer service and we actually purchased a Stundenglass hookah. Great Suggestion Mr. Jonathan Graves.

Li
Review №185

Casy was very helpful and attentive with us will definitely come back again lots of variety to choose from! =)

A
Review №186

Good place to go u can get anything u need with good prices and good customer service I would go there again 😍defentily recomand it to everyone

Ja
Review №187

Awesome shop , great products & really cool staff.. definitely coming back A+++

Ra
Review №188

Nice new shop great customer service I came in from a reference of a friend that goes to another shop by the same people will be a constant customer

No
Review №189

Johnathan was very helpful and informative walked out with more then I walked in for thx man 🤘🏽keep killing it

Ja
Review №190

Brianna was excellent and VERY patient while I was asking prices from all over the store!

Oo
Review №191

Really great service, great deals and prices for a new vape shop. Would recommend coming back again because of Neil. I got a brand new Smok Novo for a good price 👍

Am
Review №192

Love this place! Everyone is super nice and helpful! Store is very clean!

Ba
Review №193

Ronnie is the man! I went in not knowing know what I was looking at and walked out with a bunch of good knowledge and a perfect water pipe set up!

Ke
Review №194

Second time coming && Great Smoke Shop!! Highly recommend anybody to come & visit. friendly staff and always get great deals as well.

Ro
Review №195

Knowledgeable staff. Great service. Great Product. I’ll definitely be back.

Ka
Review №196

Love this smoke shop they are always very informative, great service here and prices

Os
Review №197

Bought new helix piece. Amazing pieces and amazing prices and great service very nice and friendly. Ask for ronnie!

Je
Review №198

Super awesome place! Super helpful ladies! Highly recommend everyone checks this place out for all your smoking needs! 🔥

ZP
Review №199

Girls really helped me out and got what I needed. Briana and makayla were amazing

Information
1999 Photos
199 Comments
4.7 Rating
  • Address:2922 N Mason Rd, Katy, TX 77449, United States
  • Site:https://katy-morton.pine-applexpress.com/
  • Phone:+1 346-322-4933
Categories
Working hours
  • Monday:8 AM–12 AM
  • Tuesday:8 AM–12 AM
  • Wednesday:8 AM–12 AM
  • Thursday:8 AM–12 AM
  • Friday:8 AM–2 AM
  • Saturday:8 AM–2 AM
  • Sunday:8 AM–12 AM
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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