Green Gorilla Smoke & Vape Shop

1103 University Ave, Lubbock, TX 79401, United States
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Green Gorilla Smoke & Vape Shop
Comments
Ta
Review №1

I 100% recommend this place!! Always so nice, best prices, AND always always always helps me answer questions about any products without hesitation. I’ve tried over 100 shops throughout Texas, and I’ve never found a better store!!

Di
Review №2

I’m not trying to convey a negative review bc this is a good store. Rather posting this in hopes that whoever has anything to do with ordering sees this. MIT 45 GO isn’t sold out. Your Amarillo locations have been selling them for weeks again now bc they are using a few different distributors and are getting consistent on time orders. There are other distributors with comparable, if not better prices. Y’all got boxes in at your location like 2 months ago and they sold out super fast and have been sold out again for like 7 weeks. Please consider at least looking at another vendor. It’s just a particular vendor. It’s my favorite product.

st
Review №3

D (thee gentleman that helped me out) is an amazing asset and very helpful on making decisions for the best interest for the customer.

Ka
Review №4

The moment you walk in, you feel welcomed! Best prices in town for disposables by far. I’ve searched everywhere like head hunters, and juicy juice and the customer service sub par especially compared to Green Gorilla! Would recommend to anyone! 10/10

Wi
Review №5

Luke & Chase do excellent work! Came into the store with a problem on my device. Chase took the time and attention to tinker with my device to get it working properly! A great place to go! These guys know their stuff and will take the time to get you what you need! Not to mention they have a great line of products! Definitely best place to go in lubbock!

An
Review №6

I recently visited Green Gorilla and had an outstanding experience thanks to the amazing assistance of Britney. She went above and beyond to help me find the perfect pipes and guided me towards some fantastic deals. Britneys expertise and friendly demeanor made my visit truly enjoyable. Not only did she provide valuable recommendations, but she also took the time to understand my needs and preferences. The level of service I received from Britney was exceptional, and I highly recommend Green Gorilla to anyone seeking quality products and top-notch customer care. Thank you, Britney, for making my shopping experience memorable!

An
Review №7

Well let me start off by saying.......That I am not the most knowledgeable person when it comes to my Geek Vape (Zeus max)with the coils and batteries and all that stuff!!! So I Went in one night around 9:30pm and Brenna & cory knew exactly what I needed and they installed it andeven got me a new glass & replaced my coil!!! They could have laughed at me and made me feel like a complete idiot but they told me exactly what I needed I paid for it they put it all back together... Brenna and Cory are freaking awesome.. Their knowledge and experience is beyond words!!!! By chance if there boss gets to read this those two employees need a raise ASAP!!! Overall five-star atmosphere 5-star service!!!!! This will be the store I go to from now the Texas tech location off of university!!!⭐⭐⭐⭐⭐

Ra
Review №8

This place isnt the same as it once was. All the employees seem to be to good to be helping you. They are usually just talking oungs themselves; most likely making fun of customers.. at least this is the vibe they give off. And the cost seems to have increased a lot. Its been awhile since I stopped by and with me leaving now wondering what to hell happen to the place seals the deal for me, I wont be back.

Al
Review №9

You better know EVERYTHING about the device you want. Including how it affects your lungs.After purchasing a vape recommended by this shop, I used it for about a week and decided I didnt care for the low battery life, juice-guzzling, and harshness on my throat and went back to return it. Got told that it still works and Im stuck with it. Warranty only covers damaged items but customer satisfaction is completely absent. Im supposed to already know that this thing is gonna die four times a day, will randomly not spark, and feels like Im drowning every time I hit it, on a device recommended in your shop? Ill go elsewhere.

NO
Review №10

Always have the best experience here! I went today and Vicky helped me, I told her my budget and what I was looking for and she helped me get exactly what I wanted within my budget. I was worried I was gonna be a bother since I didn’t exactly know what I wanted, but she was super sweet and definitely made me feel welcome! Give her a raise!

Fe
Review №11

New favorite shop! They have just about everything to meet your needs and then some!Highly recommend!

Er
Review №12

Good shop with lots of products! When I couldn’t find a product at one of their locations, they called another store and had them hold it for me until I got there! Great customer service!

Ky
Review №13

Best store, finest products, greatest staff, couldn’t ask for more from a smoke and vape store.

Ri
Review №14

I cant say enough good about this location. The staff really came through for me tonight & arriving right at close, they let me in to get service & the blessing I recieved to have another day without pain from their kratom is truly appreciated more than they know. I will refer anyone I can to this place. 5 star service would be 6 if I could go above & beyond. Thank you guys!This location as well as Loop location both have friendly staff & make the service stupendous. Love Green Gorilla

Ma
Review №15

Disposable vape prices were great! They helped me find the right flavor and hit for me.

ch
Review №16

I like the chill not in your face sales style here. They give great recommendations because they really know their stuff and dont seem to be under pressure to make a commission. Good products.

Wa
Review №17

Great shop, great service, decent prices. Elfbar in stock was fabulous, hopefully they can get some lower nicotine % in, currently only 5% salt nicotine.

Ya
Review №18

I got a smoke odor spray can from here and when I went home I realized there was a defect in the product ( the can would not spray). I went back to the store just for the owner to tell the employees that they could not refund me or exchange the product despite this obviously being a malfunction from the company. So I basically lost my money. So beware when buying anything from them because if there is something wrong with it they won’t do anything to help you just scam you out of your money!

na
Review №19

The best vape shop in lubbock! Went to every single vape shop looking for a replacement glass for my tank and they were the only ones that had it. Also got the drag 2 which was priced at $99. Everywhere else was 130+Only place i will go from here on out! Very friendly staff as well!

Ha
Review №20

They have lower prices then Head Hunters, I’ll guve them that, but the glass quality is terrible, the employees were friendly but I don’t think they really know what they’re talking about, they’re just trying to push products and make cash. Just order online, it’s better, cheaper, and higher quality 90% of the time. Don’t waste your money here.

Ch
Review №21

Huge selection, reasonable prices and the best staff of any shop Ive been to. Theres never any pressure to buy things and the people working here are incredibly helpful and friendly. My favorite shop to visit!

Ja
Review №22

Went in there to exchange a $20 lighter for a different $20 lighter said they would give me strore credit, after I checked out they said there manager said they couldnt give me store credit. Lied directly to my face, after being a loyal customer for the past 2 months since Ive moved to lubbock.

St
Review №23

Definitely awesome, dont recommend the 50th location over the others however its good too just that the staff is a lil green.Overall, LOVE green gorilla

Ma
Review №24

Big fan here of the Puffco Peak and this is the first store I have seen the lightening version in! Way to go Green Gorilla! Plus they are staffed with super friendly guys and girls!

Am
Review №25

We’re from the DFW and my favorite flavor is discontinued, Chase matched it almost perfectly. 10/10 going back!

Ch
Review №26

Best service ever. Friendly and knowledge staff. Super Chill. Great location. Great variety of Vapes and Juices. The girl in the jumpsuit is super cute too. 😉

Ju
Review №27

Great customer service and great selection. Lowest prices in town!

Ro
Review №28

Came in and was greeted and asked if I needed help, they helped me choose a nic salt flavor and I am very satisfied with the flavor (Salts: Blue Frost) and uwell caliburn I got. I was in and out with no hassle. I recommend coming here for all your smoking and vaping needs.

Bu
Review №29

Helpful staff, well versed in the products and very friendly! They have a new regular customer!

Ro
Review №30

Super close to campus, friendly staff and great selection. Good prices, they arent gouging you for kratom and CBD like certain other shops in Lubbock do...

Ti
Review №31

Love the staff here!!!! Great products and a rewards program that is actually worth it. I highly recommend this store for either vape or smoke needs.

An
Review №32

Very knowledgable staff; they helped me get exactly what I needed when I had no idea where to start. High quality products & service 👍

ya
Review №33

Staff always very polite and helpful, as well as patient. Great selection of CBD and kratom, water pipes, and accessories.

Ch
Review №34

Quite the place to shop for all your cake needs plus some. That CJ guy, is really nice knowledgeable and helpful

Ti
Review №35

Very friendly staff. Very knowledgeable. Great prices. And a very good showroom stock full of juices I love

Da
Review №36

My favorite neighborhood shop with the most passionate and knowledgeable staff that are constantly evolving and adaption their stock to expertly serve the Texas Tech community

My
Review №37

This is my favorite smoke shop every time I go in Kevin is always there to help me out, I haven’t had better customer service!

Ja
Review №38

Customer service here is above and beyond. Special kudos to the morning staff on Friday 8.26

Tr
Review №39

Great staff and selection, just wish they restocked more often.

Ra
Review №40

Great customer service, everyone there is friendly and welcoming. Best head shop in Lubbock

An
Review №41

Everything about this place ROCKS!! Love the staff, the vibe & the deals! Check them out, youll be glad you did!

Mi
Review №42

Kai at green gorilla is awesome. Very knowledgeable in products and always answers any questions I have.

Da
Review №43

Great customer service. Friendly smile. Good prices as well.

Br
Review №44

Great staff. Great stuff. Please go in just to browse their selection.

Va
Review №45

Best vape values in Lubbock Texas love this place. Wish they delivered 😪I always re turn anyways

Ro
Review №46

Better service but never have raw cones even though they obviously they sell a ton.

gr
Review №47

Bought 4 packs of juul pods that where pitch black and had a rusted coil thanks y’all for selling good products and selling not one pack of messed up pods but 4

Je
Review №48

They have everything! They were the only place out of 5 vape stores that had what I needed....dont bother with the other places GO HERE!

Am
Review №49

Best smoke and vape shop in Lubbock! Very clean and professional with great staff and even better discounts!

AL
Review №50

Kevin is the best employee here in my opinion great customer service! 10/10

Tr
Review №51

Kevin is best employee here great service definitely check him and the store out

Da
Review №52

Always ready ti help and an amazing perks program for returning customers.

Te
Review №53

Nice shop friendly and knowledgeable staff and well stocked

Ka
Review №54

That always have my juice and their point system really does something for you!

Rh
Review №55

Awesome staff and they are very knowledgeable of their stuff

Ju
Review №56

Friendly, knowledgeable staff that know where their product is.

Ro
Review №57

Awesome selection, friendly knowledgable employees. thx guys

Ma
Review №58

Best selection with moderate prices, don’t go anywhere else! They have it all!

R.
Review №59

Helpful in finding what anyone may need, great selection of items.

Je
Review №60

Love this place!!! Staff is always SUPER friendly

Ca
Review №61

Today Kevin sold me some pods but I’ve never had a funnier experience definitely check this place out

Ju
Review №62

I love the Green gorilla its all I need and I like going in there cuz thats all I see green

Is
Review №63

Very nice place employees were very courteous and very helpful

El
Review №64

The employees are fantastic, so nice and helpful!😎

ge
Review №65

Good prices awesome service

Je
Review №66

Very friendly service awsome selection.

Co
Review №67

Very helpful staff. Nice student discount.

Br
Review №68

Clean. Well educated staff. Good prices.

Mi
Review №69

They keep the place clean, and are really friendly and helpful.

He
Review №70

Had many options and great customer service

Mo
Review №71

Knowledgeable staff and excellent variety of vapes and juices!

To
Review №72

Great selection, knowledgeable staff

Te
Review №73

Great place to shop, great staff

Ph
Review №74

Great staff, fun to talk to, very knowledgeable

Ro
Review №75

Nice variety of vapes and glass, little pricey.

De
Review №76

THE BEST 4 ALL UR VAPE NEEDS

Ju
Review №77

Staff was very friendly and helpful

Fr
Review №78

Good place for your Tabasco stuff

Is
Review №79

Had what I wanted and at a great price.

Br
Review №80

Great place to go to!!!

Ye
Review №81

Didnt feel like I was welcomed.

An
Review №82

Braxton is the best employee ever!!

Na
Review №83

Very friendly and experienced employees

Ga
Review №84

Kevin helped me out and it was pretty chill

Ju
Review №85

Good selection of vape supplies

Pa
Review №86

Best smoke shop in town!

Ri
Review №87

Good products sold here

Sa
Review №88

Good vape equipment collection

Ke
Review №89

Great customer service !!!!!!!! and good prices

Co
Review №90

Very helpful and friendly staff.

Mc
Review №91

Best headshop in town

Jo
Review №92

Steve is always great!!

Tr
Review №93

Great juice advice!

Br
Review №94

Eye candy

Ro
Review №95

Good deals

Sp
Review №96

Excellent service...

Da
Review №97

Great service.

Ra
Review №98

Great products

Ch
Review №99

Amazing service😁

Me
Review №100

Good service

Ro
Review №101

Sufficiant

Ti
Review №102

Awesome!!!!!!!

Mi
Review №103

Great service

Information
13 Photos
103 Comments
4.6 Rating
  • Address:1103 University Ave, Lubbock, TX 79401, United States
  • Site:http://www.greengorilla.gg/
  • Phone:+1 806-368-7637
Categories
Working hours
  • Monday:8 AM–11 PM
  • Tuesday:8 AM–11 PM
  • Wednesday:8 AM–11 PM
  • Thursday:8 AM–11 PM
  • Friday:8 AM–11 PM
  • Saturday:8 AM–11 PM
  • Sunday:8 AM–11 PM
Service options
  • On-site services:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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